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Increase security, sustainability,
and efficiency with robust Dell
server management tools
Compared to the Supermicro management portfolio
When you invest in new servers for your data center, you’re
doing more than just selecting hardware—you’re also choosing a
manageability solution. When your administrators have efficient,
feature-rich tools available to deploy, monitor, maintain, and
secure your infrastructure while improving its energy efficiency,
they can handle the day-to-day management easily and
devote more time to innovations that move your organization
forward. By choosing to purchase from a vendor with robust
manageability tools, you could be saving yourself time and money
down the line.
We assessed the server management portfolios of Dell™
and
Supermicro®
, comparing three tools from Dell against two tools
from Supermicro.
Table 1: The management tools we tested. *Dell CloudIQ is a cloud-based monitoring
and analytics tool; Supermicro offers no equivalent tool.
Source: Principled Technologies.
Dell Supermicro
Embedded/remote
server management
iDRAC9 (Integrated
Dell Remote
Access Controller)
Supermicro Intelligent
Management (IPMI)
One-to-many device
management console
Dell OpenManage™
Enterprise (OME)
Dell CloudIQ*
Supermicro Server
Manager (SSM)
In terms of sustainability, security, and everyday management
experience, we found that Dell consistently provided more
feature-rich toolsets that empower administrators with more
options and capabilities.
Optimize energy
efficiency with more than
6x the power
consumption
reports
With 20 reports in Dell
OME vs. 3 reports in
Supermicro SSM
Strengthen security with
3.5x the
security features
Including two-factor
authentication and
external key management
with iDRAC9
Increase operational
efficiency by
saving 1hr 50 mins
admin time
per 100 servers
Using automatic updates with
Dell iDRAC9 vs. no automatic
updates available with
Supermicro IPMI
Increase security, sustainability, and efficiency with robust Dell server management tools April 2024
A Principled Technologies report: Hands-on testing. Real-world results.
April 2024 | 2
More and richer features to automate and ease your
server management
Your IT teams need modern, feature-rich management tools that can save them time in their everyday work and
keep up with standards for security and efficiency. The Dell management tools we assessed include a number of
features and capabilities that are not present in the Supermicro management portfolio.
Sustainability
As energy costs rise and environmental regulations increase, many organizations are making sustainability a
focus. Data centers inherently require large amounts of power, but careful thermal and power consumption
management can allow organizations to reduce the amount of power they consume. Dell OpenManage
Enterprise incorporates several features that can enable close monitoring and management of power
consumption, thus potentially helping you reach your sustainability goals. Tables 2 and 3 highlight key
benefits of these features, which we describe in greater detail below.
Table 2: Sustainability differences between Dell OpenManage Enterprise and SSM. Source: Principled Technologies.
Feature
Dell
management tools
Supermicro
management tools
Carbon emission usage calculator and capacity planning tool  x
Carbon footprint analysis  x
Temperature-triggered power management policy  x
Static power management policy  
Table 3: Summary of our comparison between Dell OME and Supermicro SSM and IPMI. Source: Principled Technologies.
Feature
Key benefits with Dell
management tools
Disadvantage with Supermicro
management tools
Carbon emission usage calculator
and capacity planning tool
Ability to estimate greenhouse
gas emissions with customizable
values to help you meet
your sustainability goals
No comparable feature; makes
it difficult to plan for helping you
meet your sustainability goals
Carbon footprint analysis
Available via OpenManage
Enterprise Power Manager;
provides data about carbon
emissions, which can help you
meet sustainability goals
No comparable feature; no
way to track carbon footprint
to help you monitor meeting
your sustainability goals
Automated power and
thermal management
Static and temperature-triggered
policy options with the option
to trigger when the server
crosses a power consumption
or temperature threshold
One static policy type with no
associated trigger options
Power-consumption reports
More than 6x the reports,
with 20 built-in reports with
scheduled email distribution
and customization options
2 built-in reports in SSM;
1 report in Supermicro IPMI
that is not exportable
Power management metrics
Up to 15x the metrics, offering
more granular insight into power
consumption management
Only 1, giving less insight and
control of power consumption
Increase security, sustainability, and efficiency with robust Dell server management tools
April 2024 | 3
Power consumption reports Higher numbers are better
Up to 3
Up to 20
Dell management tools
Supermicro management tools
Dell offers
More than
6x the power
consumption
reports
vs Supermicro
Up to 1
Up to 15
Dell management tools
Supermicro management tools
Power management metrics Higher numbers are better
Dell offers
15x the power
management
metrics
vs Supermicro
Automated power and thermal management
OpenManage Enterprise Power Manager offers automated power and thermal management through both static
power and temperature-triggered policy options that allow administrators to set limits for power consumption
or temperature thresholds to help reduce cooling costs. In contrast, SSM has a single policy, a static limit on
power consumption that is not automatically triggered by a server going beyond the limit, which could lead to
higher energy costs.
Organizations seeking a deep dive into their data center’s power consumption with an eye toward optimization
can benefit from the 20 different built-in power consumption reports OpenManage Enterprise Power
Manager offers. These reports are useful in capacity planning and managing power to maximize efficiency. The
reporting options in SSM are much more limited. Admins can only run a single host with a service report or see
a power consumption trend in the monitoring screen. With the Supermicro IPMI, users can view a component-
level power graph in the BMC; however, they cannot export the data in the graph for analysis and can save it
only as an image.
The OpenManage Enterprise Power Manager plugin allows administrators to view up to 15 different metrics,
including power usage by individual components, air flow, and component utilization, whereas SSM offers only
total power usage.
Carbon emissions and carbon footprint analysis
OME includes a carbon emission usage calculator and capacity planning tool that, among other functions, can
help you estimate your own greenhouse gas emissions. It provides default values for power costs and carbon
emissions for a unit of energy consumed, but allows you to customize those values for your own region’s power
costs and your data center’s consumption model. SSM offers no comparable feature, which can make it difficult
for organizations to plan and monitor progress towards their sustainability goals.
Figure 1: Number of power consumption reports available in Dell OME and Supermicro SSM. Source: Principled Technologies.
Figure 2: Number of power management metrics available in Dell OME and Supermicro SSM. Source: Principled Technologies.
Increase security, sustainability, and efficiency with robust Dell server management tools
April 2024 | 4
Security
Cybercrime is increasing exponentially, threatening companies with “damage and destruction of data, stolen
money, lost productivity, theft of intellectual property, theft of personal and financial data, embezzlement,
fraud, post-attack disruption to the normal course of business, forensic investigation, restoration and deletion of
hacked data and systems, and reputational harm.”1
In this landscape, decision makers should factor security into
any server purchase. We found that Dell OpenManage Enterprise incorporates several features to help keep your
data safe that the Supermicro tools do not have (see Tables 4 and 5).
Table 4: Security differences between Dell management tools and Supermicro management tools. Source: Principled Technologies.
Feature Dell management tools Supermicro management tools
Multi-factor authentication  x
External key management  x
Scope-based access controls  x
Policy-based security configuration  x
Cybersecurity advisories  x
Role-based access controls  
Dynamic USB port disablement  
Table 5: Summary of our security features comparison between Dell and Supermicro management tools. Source: Principled Technologies.
Feature
Key benefits with Dell
management tools
Disadvantage with Supermicro
management tools
Multi-factor
authentication (MFA)
Two-factor authentication with iDRAC
with either email and RSA SecurID,
preventing unauthorized users from
gaining access to sensitive data
No comparable feature,
leaving a security gap that could
help unauthorized users gain
access to sensitive data
External key
management
Secure Enterprise Key Manager
in iDRAC to add another layer of
security to protect data-at-rest
on servers using drive encryption
and centralized management
No comparable feature, leaving
another gap in security
Access controls
OME offers both role-based
access control (RBAC) and scope-
based access control (SBAC) to
limit the device groups to which
a device manager has access
Only RBAC, limiting the ability
of admins to restrict access
Policy-based security
configuration
Policy-based security configuration
settings through CloudIQ, which
alerts admins to discrepancies
No comparable feature,
which can delay action and
remediation of breaches
Cybersecurity
advisories
Security advisory reporting through
Dell CloudIQ security, with vulnerability
details and applicable remediation
suggestions to enable quick action
No comparable feature, leaving
security gaps for bad actors to exploit
Increase security, sustainability, and efficiency with robust Dell server management tools
April 2024 | 5
Multi-factor authentication
Multi-factor authentication (MFA) can help prevent
unauthorized users and bad actors from gaining access
to sensitive data. We verified that Dell iDRAC enables
two-factor authentication both with email and with RSA
SecurID, a set of external multi-factor authentication
technologies used across many industries.2
We also
verified that neither Supermicro IPMI nor SSM offer this
feature, leaving a security gap.
Key management
External key management systems (KMS) allow IT
teams to use a separate, third-party server to manage
the keys they use to lock and unlock a server’s
storage, adding a layer of security. iDRAC includes
Local Key Manager (LKM) for all new Dell PowerEdge
servers. Some licenses also offer Secure Enterprise
Key Manager (SEKM), enabling extra security with full
disk encryption and external key management. SEKM
supports the industry-standard OASIS KMIP protocol,
giving organizations their pick of any external KMS
provider that uses that standard. Supermicro does not
offer this security feature or an equivalent.
Access controls
Role-based access control RBAC, where a user’s role
determines the parts of the system to which they have
access and the tasks they can perform there, is an
integral component of many server security strategies.
In OpenManage Enterprise, RBAC defines the user
privileges for three built-in roles: Administrator,
Device Manager, and Viewer.3
It also offers scope-
based access control (SBAC), which allows admins to
limit the device groups to which a device manager
has access.4
This gives admins the ability to provide
access to a subset of devices. Supermicro offers
RBAC, but not SBAC.
Credential management
iDRAC password rotation serves several purposes:
It rotates access to OpenManage Enterprise in
accordance with the security policy, with a monthly
default; it works with an external password handler;
and it supports CyberArk to manage passwords.5,6
With OpenManage Enterprise, administrators can
manage iDRAC password rotation by replacing the
need for a static known administrator account with a
service account managed by OME. SSM doesn’t have
this capability.
Policy-based security configuration
Dell offers a policy-based cybersecurity feature in the
CloudIQ for PowerEdge AIOps solution. This feature
takes the configuration of a deployed PowerEdge
server and compares it to a security-related
configuration policy based on Dell best practice. In the
event that CloudIQ detects a discrepancy, it notifies
the administrator and provides steps for remediation.7
SSM offers no equivalent feature, which could mean
delays in detecting breaches.
Cybersecurity advisories
Security Advisories notify the public about security
issues. According to Dell, the Dell Security Advisories
page in CloudIQ provides a full list of applicable
security advisories along with their impact, number of
systems they affect, and publish date.8
Dell CloudIQ
provides security advisory reporting with vulnerability
details and remediation suggestions. SSM doesn’t offer
a similar feature, which could leave systems vulnerable.
About Dell CloudIQ
Dell CloudIQ is a cloud-based AIOps tool offering “proactive monitoring, machine learning and predictive analytics”
for a large number of Dell products and services, including servers, storage, data protection appliances, and
hyperconverged infrastructure.9
In a 2022 Principled Technologies study, we found that CloudIQ had negligible
impact on network bandwidth while allowing us to monitor telemetry, health status, alerts, and inventory from a
single console.10
Learn more about CloudIQ at https://www.dell.com/en-us/dt/solutions/cloudiq.htm.
Increase security, sustainability, and efficiency with robust Dell server management tools
April 2024 | 6
Dynamic USB port disablement
Disabling and enabling USB ports gives administrators control over access to the server via a USB port thereby
avoiding malicious use and introduce risk of installation of prohibited applications or viruses.
Dell iDRAC offers independent, dynamic USB port disablement with no downtime required. While Supermicro
offers dynamic front side USB (and rear USB) disablement within the BIOS, it requires the Supermicro DataCenter
Management Suite per Node License key to enable it. IT can trigger it by implementing the system lockdown
command, which can be executed from either the BMC or the Supermicro IPMI console, but it’s not independent
of system lockdown mode.11
As Figure 3 shows, disabling the ports using Dell iDRAC was a simple process requiring only 41 seconds and
4 steps while the Supermicro IPMI took more than four times as long, 2 minutes and 50 seconds and 6
steps. Extrapolating these time savings to 100 systems, the time savings would grow to 3 hours and 35 minutes,
meaning an admin would spend nearly half of a workday using Supermicro IPMI versus a little more than an hour
using Dell iDRAC.
Time to disable front USB ports Time (h:mm:ss) | Lower numbers are better
Dell iDRAC Supermicro IPMI
0:02:50
0:00:41
4:43:20
1:08:20
1 server
100 servers (extrapolated)
Dell offers
75% less time to disable front USB ports
vs Supermicro
Figure 3: Time to disable front USB ports for a single server and extrapolated time to disable front USB ports for 100 servers.
Lower is better. Source: Principled Technologies.
About Dell OpenManage Enterprise
OpenManage Enterprise is a one-to-many systems management console for the data center. The console offers a
modern HTML5 graphical user interface and deploys as a virtual appliance for VMware ESXi™
, Microsoft Hyper-V,
and Kernel-based Virtual Machine (KVM) environments. OpenManage Enterprise can discover and inventory on
IPV4 and IPV6 networks for up to 8,000 devices, including Dell rack servers, Dell tower servers, and Dell blades and
chassis.12
In a recent PT study, we found that a Dell environment with OpenManage Enterprise and OpenManage
Enterprise Modular (OME-M) can save time making changes to VLANs and help avoid interventions during
scheduled firmware updates.13
Learn more about OpenManage Enterprise at https://www.dell.com/en-us/lp/dt/open-manage-enterprise
Increase security, sustainability, and efficiency with robust Dell server management tools
April 2024 | 7
Monitoring, analytics, and ease of use
Manageability tools vary greatly in how they support admins carrying out monitoring and analysis activities as well as
other routine tasks, such as scheduling updates. In this section, we look at the differences in these areas between the
Dell and Supermicro management tools we studied. As we found when we investigated sustainability and security
features, the Dell suite of management tools offers numerous features to make the lives of administrators easier—
features that the Supermicro tools do not have. Table 6 compares the managements benefits that the tools have to offer.
Table 6: Summary of our comparison between Dell and Supermicro management tools. Source: Principled Technologies.
Feature
Key benefits with Dell
management tools
Disadvantage with Supermicro
management tools
Telemetry streaming
iDRAC9 telemetry streaming available
to remote syslog servers; helps predict
failures and optimize performance;
can stream server metrics to analytics
tools such as Grafana and Splunk
No automatic telemetry streaming
Mobile monitoring
and management
Feature-rich OpenManage Mobile
app for iOS and Android, which
integrates with OME and iDRAC9
Supermicro IPMIView app, which
does not integrate with SSM
Third-party device and
server monitoring
OME supports third-party device
and server monitoring, including
support for its major competitors
Supports only third-party devices
that use their agents, their BMCs,
earlier versions of their gear that are
IPMI-capable, and Redfish-capable devices
Estate monitoring
Available via OME and CloudIQ; OME
can transmit data on licensed managed
servers to CloudIQ for monitoring
across multiple data centers
No cloud-based portal to aggregate
monitoring data across data centers
Alert-based actions
Policies in OME that trigger actions
based on input from an alert
No alert-based actions available
Easier server deployment
(Ability to import/export
system configurations)
Can use iDRAC9 to import/export all
configuration items for servers, requiring
only 48 seconds and 5 steps for import
and 1 minute and 9 seconds and
7 steps for export
Can import/export only baseboard
management controller (BMC)
configuration, requiring significant
manual configuration for each server
Less time to change BIOS
configuration settings
Can quickly change full BIOS settings
directly from iDRAC and stage the
update and reboot for a maintenance
window, saving significant admin time
Limited BIOS changes available from the
BMC, otherwise server reboot required;
takes more manual steps and admin time
Runs as a virtual appliance
Available in OME, which eliminates
the need to update OS
No comparable feature, must run within
a managed OS. This gives administrators
one more component to patch and update
Connection View
Available in iDRAC; troubleshooting
tool using LLDP for diagnosing
networking issues such as cabling,
bad switch ports, and more
No Connection View, no physical
connectivity information about
the upstream switch ports
Ability to schedule firmware
and driver updates
Available in OME and iDRAC
Can schedule BIOS and BMC
firmware updates, but cannot
schedule driver updates
Increase security, sustainability, and efficiency with robust Dell server management tools
April 2024 | 8
BIOS configuration item change
Dell offers full BIOS configurations settings changes directly from iDRAC with the ability to stage those changes
for the next reboot. Supermicro offers a limited set of BIOS settings from its BMC. Apart from the limited set, a
BIOS configuration change on Supermicro servers for a single configuration item requires the administrator to
reboot the server to access the BIOS configuration menu from the boot screen.
Figure 4 shows the time to perform a BIOS configuration change on a single server using Dell iDRAC and
Supermicro IPMI. The manual process using the Supermicro tool takes an extra 2 minutes and 6 seconds, or
4.9x longer than setting up the automated process in iDRAC. If we extrapolate these times to 100 servers that
are configured identically, the time savings with iDRAC would be 3.5 hours. (If the servers were not configured
identically, we would not see these time savings.)
Time to perform a BIOS configuration change Time (h:mm:ss) | Lower numbers are better
1 server
100 identically configured servers (extrapolated)
Dell iDRAC
Automated
scheduling
process
Supermicro IPMI
Manual process
0:02:38
0:00:32
4:23:20
0:53:20
Dell offers
78% less time to change BIOS configurations
vs Supermicro
Figure 4: Time to perform a BIOS configuration change on both a single server and 100 identically configured servers (extrapolated).
Lower is better. Source: Principled Technologies.
About iDRAC9
Dell PowerEdge™
servers include the Integrated Dell Remote Access Controller 9 with Dell Lifecycle Controller to
provide systems administration functions that include system alerts and remote management capabilities. According
to Dell, key benefits of iDRAC9 include:
• The ability to manage thousands of servers using APIs and scripting tools
• Embedded support, offering a view of server health and status monitoring thousands of parameters
• Strong security features and options14
To learn more about the features iDRAC9 provides, visit https://www.dell.com/en-us/lp/dt/open-manage-idrac.
Increase security, sustainability, and efficiency with robust Dell server management tools
April 2024 | 9
Automated firmware and driver updates
iDRAC
Unlike Supermicro IPMI, Dell iDRAC lets you
schedule automatic firmware updates. This
means that configuring automatic updates on
a schedule is a one-time task that would save
time on every update cycle. Figure 5 shows
the extrapolated time to schedule automatic
firmware updates for the first time for 100
servers using Dell iDRAC and Supermicro IPMI.
The manual process using the Supermicro tool
takes an extra 13 minutes than setting up the
automated process in iDRAC.
If we assume an administrator sets up a monthly
schedule on the first Saturday night of each
month, an admin using iDRAC would have a
one-time time investment of 58 seconds per
server. For 100 servers, this comes out to 1 hour,
36 minutes, 40 seconds as a one-time setup. In
comparison, an admin using Supermicro IPMI
would have an investment of 1 hour and 50
minutes for 100 servers in each maintenance
window. If we compare the one-time setup
for iDRAC and the first of many setup times
for Supermicro IPMI, the Dell management
tool saves about 13 minutes, 20 seconds.
(See Figure 5.)
However, the second time, and every subsequent
time, Dell saves 110 minutes because it is no
longer necessary for the admin to perform
the task. (See Figure 6.) This time savings
occurs even if the 100 servers are not identically
configured. Please note that these times include
only the uploading of the firmware to the BMC,
and do not reflect the download and extraction
times for the Supermicro firmware.
OME
Dell OME supports firmware updates for all
components and Windows driver updates. SSM
supports BIOS and BMC firmware updating,
but not driver updates, or updating of
other components.
1:50:00
1:36:40
Extrapolated time to schedule automatic
firmware updates the first time (100 servers)
Time (h:mm:ss) | Lower numbers are better
Dell iDRAC Automated scheduling process
Supermicro IPMI Manual process
Save up to 13 minutes
for first-time scheduling
automatic firmware
updates for 100 servers
Figure 5: Extrapolated time to update firmware on 100 servers the first
time. Lower is better. Source: Principled Technologies.
Extrapolated time to schedule automatic
firmware updates each subsequent time
(100 servers) Time (h:mm:ss) | Lower numbers are better
Dell iDRAC Automated scheduling process
Supermicro IPMI Manual process
Save admin time with
automated updates,
with NO update time
after initial setup
1:50:00
No additional time
Figure 6: Extrapolated time to update firmware on 100 servers every
subsequent time. Lower is better. Source: Principled Technologies.
Increase security, sustainability, and efficiency with robust Dell server management tools
Conclusion
Choosing a vendor for server purchases is about more than just the hardware platform. Decision-makers
must also consider more long-term concerns, including system/data security, energy efficiency, and ease
of management. These concerns make the systems management tools a vendor offers as important
as the hardware.
We investigated the features and capabilities of server management tools from Dell and Supermicro, comparing
Dell iDRAC9 against Supermicro IPMI for embedded server management and Dell OpenManage Enterprise
and CloudIQ against Supermicro Server Manager for one-to-many device and console management and
monitoring. We found that the Dell management tools provided more comprehensive security, sustainability, and
management/monitoring features and capabilities than Supermicro servers did. In addition, Dell tools automated
more tasks to ease server management, resulting in significant time savings for administrators versus having to
do the same tasks manually with Supermicro tools.
When making a server purchase, a vendor’s associated management products are critical to protect data, support
a more sustainable environment, and to ease the maintenance of systems. Our tests and research showed that
the Dell management portfolio for PowerEdge servers offered more features to help organizations meet these
goals than the comparable Supermicro management products.
1. Steve Morgan, “Cybercrime To Cost The World $10.5
Trillion Annually By 2025,” accessed February 15, 2024,
https://cybersecurityventures.com/cybercrime-damages-
6-trillion-by-2021/.
2. Dell, “Using iDRAC9 RSA SecurID 2FA,” accessed
February 15, 2024, https://dl.dell.com/Manuals/Common/
dellemc-idrac9-rsa-securid-2fa.pdf.
3. Dell, “Dell EMC OpenManage Enterprise SupportAssist
Version 1.1 User’s Guide,” accessed February 15, 2024,
https://www.dell.com/support/manuals/en-
us/openmanage-enterprise-supportassist/
omesapuserguide11/role-and-scope-based-access-
control-in-openmanage-enterprise?.
4. Dell, “Dell EMC OpenManage Enterprise SupportAssist
Version 1.1 User’s Guide.”
5. Dell, “OpenManage Enterprise 4.0: iDRAC Password
Management and Rotation,” accessed February 15, 2024,
https://www.dell.com/support/kbdoc/en-us/000219279/
openmanage-enterprise-4-0-idrac-password-
management-and-rotation.
6. Dell, “OpenManage Portfolio Software Licensing Guide,”
accessed April 3, 2024, https://www.delltechnologies.
com/asset/en-us/products/servers/industry-market/
openmanage-portfolio-software-licensing-guide.pdf.
7. Mark Maclean and Kyle Shannon, “Dell
CloudIQ Cybersecurity For PowerEdge: The
Benefits Of Automation,” accessed February
15, 2024,
https://infohub.delltechnologies.com/
en-US/p/dell-cloudiq-cybersecurity-for-
poweredge-the-benefits-of-automation/.
8. Dell, “Security Advisories,” accessed
February 15, 2024, https://infohub.
delltechnologies.com/en-US/l/cloudiq-a-
detailed-review/security-advisories/.
9. Dell, “Dell CloudIQ - AIOps for Intelligent IT Infrastructure
Insights,“ accessed February 15, 2024, https://www.dell.
com/en-us/dt/solutions/cloudiq.htm
10. Principled Technologies, “Dell CloudIQ provides a single
console for proactive monitoring and had negligible
impact on network bandwidth in our tests,” accessed
January 17, 2024, https://www.principledtechnologies.
com/dell/CloudIQ-network-0422.pdf.
11. Supermicro, “X13DEM User’s Manual,” accessed February
16, 2024, https://www.supermicro.com/manuals/
motherboard/X13/MNL-2407.pdf.
12. Dell, “OpenManage Enterprise,” accessed December
20, 2023, https://www.dell.com/en-us/work/learn/
openmanage-enterprise.
13. Principled Technologies, “A Dell PowerEdge MX
environment using OpenManage Enterprise and
OpenManage Enterprise Modular can make life easier for
administrators,” accessed January 17, 2024,
https://www.principledtechnologies.com/Dell/
PowerEdge-MX-OME-OME-M-0124.pdf.
14. “Integrated Dell Remote Access Controller (iDRAC),”
accessed January 16, 2024,
https://www.dell.com/en-us/lp/dt/open-manage-idrac.
Principled Technologies is a registered trademark of Principled Technologies, Inc.
All other product names are the trademarks of their respective owners.
For additional information, review the science behind this report.
Principled
Technologies®
Facts matter.®
Principled
Technologies®
Facts matter.®
This project was commissioned by Dell Technologies.
Read the science behind this report at https://facts.pt/TZ0vf8K
April 2024 | 10
Increase security, sustainability, and efficiency with robust Dell server management tools

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Increase security, sustainability, and efficiency with robust Dell server management tools

  • 1. Increase security, sustainability, and efficiency with robust Dell server management tools Compared to the Supermicro management portfolio When you invest in new servers for your data center, you’re doing more than just selecting hardware—you’re also choosing a manageability solution. When your administrators have efficient, feature-rich tools available to deploy, monitor, maintain, and secure your infrastructure while improving its energy efficiency, they can handle the day-to-day management easily and devote more time to innovations that move your organization forward. By choosing to purchase from a vendor with robust manageability tools, you could be saving yourself time and money down the line. We assessed the server management portfolios of Dell™ and Supermicro® , comparing three tools from Dell against two tools from Supermicro. Table 1: The management tools we tested. *Dell CloudIQ is a cloud-based monitoring and analytics tool; Supermicro offers no equivalent tool. Source: Principled Technologies. Dell Supermicro Embedded/remote server management iDRAC9 (Integrated Dell Remote Access Controller) Supermicro Intelligent Management (IPMI) One-to-many device management console Dell OpenManage™ Enterprise (OME) Dell CloudIQ* Supermicro Server Manager (SSM) In terms of sustainability, security, and everyday management experience, we found that Dell consistently provided more feature-rich toolsets that empower administrators with more options and capabilities. Optimize energy efficiency with more than 6x the power consumption reports With 20 reports in Dell OME vs. 3 reports in Supermicro SSM Strengthen security with 3.5x the security features Including two-factor authentication and external key management with iDRAC9 Increase operational efficiency by saving 1hr 50 mins admin time per 100 servers Using automatic updates with Dell iDRAC9 vs. no automatic updates available with Supermicro IPMI Increase security, sustainability, and efficiency with robust Dell server management tools April 2024 A Principled Technologies report: Hands-on testing. Real-world results.
  • 2. April 2024 | 2 More and richer features to automate and ease your server management Your IT teams need modern, feature-rich management tools that can save them time in their everyday work and keep up with standards for security and efficiency. The Dell management tools we assessed include a number of features and capabilities that are not present in the Supermicro management portfolio. Sustainability As energy costs rise and environmental regulations increase, many organizations are making sustainability a focus. Data centers inherently require large amounts of power, but careful thermal and power consumption management can allow organizations to reduce the amount of power they consume. Dell OpenManage Enterprise incorporates several features that can enable close monitoring and management of power consumption, thus potentially helping you reach your sustainability goals. Tables 2 and 3 highlight key benefits of these features, which we describe in greater detail below. Table 2: Sustainability differences between Dell OpenManage Enterprise and SSM. Source: Principled Technologies. Feature Dell management tools Supermicro management tools Carbon emission usage calculator and capacity planning tool  x Carbon footprint analysis  x Temperature-triggered power management policy  x Static power management policy   Table 3: Summary of our comparison between Dell OME and Supermicro SSM and IPMI. Source: Principled Technologies. Feature Key benefits with Dell management tools Disadvantage with Supermicro management tools Carbon emission usage calculator and capacity planning tool Ability to estimate greenhouse gas emissions with customizable values to help you meet your sustainability goals No comparable feature; makes it difficult to plan for helping you meet your sustainability goals Carbon footprint analysis Available via OpenManage Enterprise Power Manager; provides data about carbon emissions, which can help you meet sustainability goals No comparable feature; no way to track carbon footprint to help you monitor meeting your sustainability goals Automated power and thermal management Static and temperature-triggered policy options with the option to trigger when the server crosses a power consumption or temperature threshold One static policy type with no associated trigger options Power-consumption reports More than 6x the reports, with 20 built-in reports with scheduled email distribution and customization options 2 built-in reports in SSM; 1 report in Supermicro IPMI that is not exportable Power management metrics Up to 15x the metrics, offering more granular insight into power consumption management Only 1, giving less insight and control of power consumption Increase security, sustainability, and efficiency with robust Dell server management tools
  • 3. April 2024 | 3 Power consumption reports Higher numbers are better Up to 3 Up to 20 Dell management tools Supermicro management tools Dell offers More than 6x the power consumption reports vs Supermicro Up to 1 Up to 15 Dell management tools Supermicro management tools Power management metrics Higher numbers are better Dell offers 15x the power management metrics vs Supermicro Automated power and thermal management OpenManage Enterprise Power Manager offers automated power and thermal management through both static power and temperature-triggered policy options that allow administrators to set limits for power consumption or temperature thresholds to help reduce cooling costs. In contrast, SSM has a single policy, a static limit on power consumption that is not automatically triggered by a server going beyond the limit, which could lead to higher energy costs. Organizations seeking a deep dive into their data center’s power consumption with an eye toward optimization can benefit from the 20 different built-in power consumption reports OpenManage Enterprise Power Manager offers. These reports are useful in capacity planning and managing power to maximize efficiency. The reporting options in SSM are much more limited. Admins can only run a single host with a service report or see a power consumption trend in the monitoring screen. With the Supermicro IPMI, users can view a component- level power graph in the BMC; however, they cannot export the data in the graph for analysis and can save it only as an image. The OpenManage Enterprise Power Manager plugin allows administrators to view up to 15 different metrics, including power usage by individual components, air flow, and component utilization, whereas SSM offers only total power usage. Carbon emissions and carbon footprint analysis OME includes a carbon emission usage calculator and capacity planning tool that, among other functions, can help you estimate your own greenhouse gas emissions. It provides default values for power costs and carbon emissions for a unit of energy consumed, but allows you to customize those values for your own region’s power costs and your data center’s consumption model. SSM offers no comparable feature, which can make it difficult for organizations to plan and monitor progress towards their sustainability goals. Figure 1: Number of power consumption reports available in Dell OME and Supermicro SSM. Source: Principled Technologies. Figure 2: Number of power management metrics available in Dell OME and Supermicro SSM. Source: Principled Technologies. Increase security, sustainability, and efficiency with robust Dell server management tools
  • 4. April 2024 | 4 Security Cybercrime is increasing exponentially, threatening companies with “damage and destruction of data, stolen money, lost productivity, theft of intellectual property, theft of personal and financial data, embezzlement, fraud, post-attack disruption to the normal course of business, forensic investigation, restoration and deletion of hacked data and systems, and reputational harm.”1 In this landscape, decision makers should factor security into any server purchase. We found that Dell OpenManage Enterprise incorporates several features to help keep your data safe that the Supermicro tools do not have (see Tables 4 and 5). Table 4: Security differences between Dell management tools and Supermicro management tools. Source: Principled Technologies. Feature Dell management tools Supermicro management tools Multi-factor authentication  x External key management  x Scope-based access controls  x Policy-based security configuration  x Cybersecurity advisories  x Role-based access controls   Dynamic USB port disablement   Table 5: Summary of our security features comparison between Dell and Supermicro management tools. Source: Principled Technologies. Feature Key benefits with Dell management tools Disadvantage with Supermicro management tools Multi-factor authentication (MFA) Two-factor authentication with iDRAC with either email and RSA SecurID, preventing unauthorized users from gaining access to sensitive data No comparable feature, leaving a security gap that could help unauthorized users gain access to sensitive data External key management Secure Enterprise Key Manager in iDRAC to add another layer of security to protect data-at-rest on servers using drive encryption and centralized management No comparable feature, leaving another gap in security Access controls OME offers both role-based access control (RBAC) and scope- based access control (SBAC) to limit the device groups to which a device manager has access Only RBAC, limiting the ability of admins to restrict access Policy-based security configuration Policy-based security configuration settings through CloudIQ, which alerts admins to discrepancies No comparable feature, which can delay action and remediation of breaches Cybersecurity advisories Security advisory reporting through Dell CloudIQ security, with vulnerability details and applicable remediation suggestions to enable quick action No comparable feature, leaving security gaps for bad actors to exploit Increase security, sustainability, and efficiency with robust Dell server management tools
  • 5. April 2024 | 5 Multi-factor authentication Multi-factor authentication (MFA) can help prevent unauthorized users and bad actors from gaining access to sensitive data. We verified that Dell iDRAC enables two-factor authentication both with email and with RSA SecurID, a set of external multi-factor authentication technologies used across many industries.2 We also verified that neither Supermicro IPMI nor SSM offer this feature, leaving a security gap. Key management External key management systems (KMS) allow IT teams to use a separate, third-party server to manage the keys they use to lock and unlock a server’s storage, adding a layer of security. iDRAC includes Local Key Manager (LKM) for all new Dell PowerEdge servers. Some licenses also offer Secure Enterprise Key Manager (SEKM), enabling extra security with full disk encryption and external key management. SEKM supports the industry-standard OASIS KMIP protocol, giving organizations their pick of any external KMS provider that uses that standard. Supermicro does not offer this security feature or an equivalent. Access controls Role-based access control RBAC, where a user’s role determines the parts of the system to which they have access and the tasks they can perform there, is an integral component of many server security strategies. In OpenManage Enterprise, RBAC defines the user privileges for three built-in roles: Administrator, Device Manager, and Viewer.3 It also offers scope- based access control (SBAC), which allows admins to limit the device groups to which a device manager has access.4 This gives admins the ability to provide access to a subset of devices. Supermicro offers RBAC, but not SBAC. Credential management iDRAC password rotation serves several purposes: It rotates access to OpenManage Enterprise in accordance with the security policy, with a monthly default; it works with an external password handler; and it supports CyberArk to manage passwords.5,6 With OpenManage Enterprise, administrators can manage iDRAC password rotation by replacing the need for a static known administrator account with a service account managed by OME. SSM doesn’t have this capability. Policy-based security configuration Dell offers a policy-based cybersecurity feature in the CloudIQ for PowerEdge AIOps solution. This feature takes the configuration of a deployed PowerEdge server and compares it to a security-related configuration policy based on Dell best practice. In the event that CloudIQ detects a discrepancy, it notifies the administrator and provides steps for remediation.7 SSM offers no equivalent feature, which could mean delays in detecting breaches. Cybersecurity advisories Security Advisories notify the public about security issues. According to Dell, the Dell Security Advisories page in CloudIQ provides a full list of applicable security advisories along with their impact, number of systems they affect, and publish date.8 Dell CloudIQ provides security advisory reporting with vulnerability details and remediation suggestions. SSM doesn’t offer a similar feature, which could leave systems vulnerable. About Dell CloudIQ Dell CloudIQ is a cloud-based AIOps tool offering “proactive monitoring, machine learning and predictive analytics” for a large number of Dell products and services, including servers, storage, data protection appliances, and hyperconverged infrastructure.9 In a 2022 Principled Technologies study, we found that CloudIQ had negligible impact on network bandwidth while allowing us to monitor telemetry, health status, alerts, and inventory from a single console.10 Learn more about CloudIQ at https://www.dell.com/en-us/dt/solutions/cloudiq.htm. Increase security, sustainability, and efficiency with robust Dell server management tools
  • 6. April 2024 | 6 Dynamic USB port disablement Disabling and enabling USB ports gives administrators control over access to the server via a USB port thereby avoiding malicious use and introduce risk of installation of prohibited applications or viruses. Dell iDRAC offers independent, dynamic USB port disablement with no downtime required. While Supermicro offers dynamic front side USB (and rear USB) disablement within the BIOS, it requires the Supermicro DataCenter Management Suite per Node License key to enable it. IT can trigger it by implementing the system lockdown command, which can be executed from either the BMC or the Supermicro IPMI console, but it’s not independent of system lockdown mode.11 As Figure 3 shows, disabling the ports using Dell iDRAC was a simple process requiring only 41 seconds and 4 steps while the Supermicro IPMI took more than four times as long, 2 minutes and 50 seconds and 6 steps. Extrapolating these time savings to 100 systems, the time savings would grow to 3 hours and 35 minutes, meaning an admin would spend nearly half of a workday using Supermicro IPMI versus a little more than an hour using Dell iDRAC. Time to disable front USB ports Time (h:mm:ss) | Lower numbers are better Dell iDRAC Supermicro IPMI 0:02:50 0:00:41 4:43:20 1:08:20 1 server 100 servers (extrapolated) Dell offers 75% less time to disable front USB ports vs Supermicro Figure 3: Time to disable front USB ports for a single server and extrapolated time to disable front USB ports for 100 servers. Lower is better. Source: Principled Technologies. About Dell OpenManage Enterprise OpenManage Enterprise is a one-to-many systems management console for the data center. The console offers a modern HTML5 graphical user interface and deploys as a virtual appliance for VMware ESXi™ , Microsoft Hyper-V, and Kernel-based Virtual Machine (KVM) environments. OpenManage Enterprise can discover and inventory on IPV4 and IPV6 networks for up to 8,000 devices, including Dell rack servers, Dell tower servers, and Dell blades and chassis.12 In a recent PT study, we found that a Dell environment with OpenManage Enterprise and OpenManage Enterprise Modular (OME-M) can save time making changes to VLANs and help avoid interventions during scheduled firmware updates.13 Learn more about OpenManage Enterprise at https://www.dell.com/en-us/lp/dt/open-manage-enterprise Increase security, sustainability, and efficiency with robust Dell server management tools
  • 7. April 2024 | 7 Monitoring, analytics, and ease of use Manageability tools vary greatly in how they support admins carrying out monitoring and analysis activities as well as other routine tasks, such as scheduling updates. In this section, we look at the differences in these areas between the Dell and Supermicro management tools we studied. As we found when we investigated sustainability and security features, the Dell suite of management tools offers numerous features to make the lives of administrators easier— features that the Supermicro tools do not have. Table 6 compares the managements benefits that the tools have to offer. Table 6: Summary of our comparison between Dell and Supermicro management tools. Source: Principled Technologies. Feature Key benefits with Dell management tools Disadvantage with Supermicro management tools Telemetry streaming iDRAC9 telemetry streaming available to remote syslog servers; helps predict failures and optimize performance; can stream server metrics to analytics tools such as Grafana and Splunk No automatic telemetry streaming Mobile monitoring and management Feature-rich OpenManage Mobile app for iOS and Android, which integrates with OME and iDRAC9 Supermicro IPMIView app, which does not integrate with SSM Third-party device and server monitoring OME supports third-party device and server monitoring, including support for its major competitors Supports only third-party devices that use their agents, their BMCs, earlier versions of their gear that are IPMI-capable, and Redfish-capable devices Estate monitoring Available via OME and CloudIQ; OME can transmit data on licensed managed servers to CloudIQ for monitoring across multiple data centers No cloud-based portal to aggregate monitoring data across data centers Alert-based actions Policies in OME that trigger actions based on input from an alert No alert-based actions available Easier server deployment (Ability to import/export system configurations) Can use iDRAC9 to import/export all configuration items for servers, requiring only 48 seconds and 5 steps for import and 1 minute and 9 seconds and 7 steps for export Can import/export only baseboard management controller (BMC) configuration, requiring significant manual configuration for each server Less time to change BIOS configuration settings Can quickly change full BIOS settings directly from iDRAC and stage the update and reboot for a maintenance window, saving significant admin time Limited BIOS changes available from the BMC, otherwise server reboot required; takes more manual steps and admin time Runs as a virtual appliance Available in OME, which eliminates the need to update OS No comparable feature, must run within a managed OS. This gives administrators one more component to patch and update Connection View Available in iDRAC; troubleshooting tool using LLDP for diagnosing networking issues such as cabling, bad switch ports, and more No Connection View, no physical connectivity information about the upstream switch ports Ability to schedule firmware and driver updates Available in OME and iDRAC Can schedule BIOS and BMC firmware updates, but cannot schedule driver updates Increase security, sustainability, and efficiency with robust Dell server management tools
  • 8. April 2024 | 8 BIOS configuration item change Dell offers full BIOS configurations settings changes directly from iDRAC with the ability to stage those changes for the next reboot. Supermicro offers a limited set of BIOS settings from its BMC. Apart from the limited set, a BIOS configuration change on Supermicro servers for a single configuration item requires the administrator to reboot the server to access the BIOS configuration menu from the boot screen. Figure 4 shows the time to perform a BIOS configuration change on a single server using Dell iDRAC and Supermicro IPMI. The manual process using the Supermicro tool takes an extra 2 minutes and 6 seconds, or 4.9x longer than setting up the automated process in iDRAC. If we extrapolate these times to 100 servers that are configured identically, the time savings with iDRAC would be 3.5 hours. (If the servers were not configured identically, we would not see these time savings.) Time to perform a BIOS configuration change Time (h:mm:ss) | Lower numbers are better 1 server 100 identically configured servers (extrapolated) Dell iDRAC Automated scheduling process Supermicro IPMI Manual process 0:02:38 0:00:32 4:23:20 0:53:20 Dell offers 78% less time to change BIOS configurations vs Supermicro Figure 4: Time to perform a BIOS configuration change on both a single server and 100 identically configured servers (extrapolated). Lower is better. Source: Principled Technologies. About iDRAC9 Dell PowerEdge™ servers include the Integrated Dell Remote Access Controller 9 with Dell Lifecycle Controller to provide systems administration functions that include system alerts and remote management capabilities. According to Dell, key benefits of iDRAC9 include: • The ability to manage thousands of servers using APIs and scripting tools • Embedded support, offering a view of server health and status monitoring thousands of parameters • Strong security features and options14 To learn more about the features iDRAC9 provides, visit https://www.dell.com/en-us/lp/dt/open-manage-idrac. Increase security, sustainability, and efficiency with robust Dell server management tools
  • 9. April 2024 | 9 Automated firmware and driver updates iDRAC Unlike Supermicro IPMI, Dell iDRAC lets you schedule automatic firmware updates. This means that configuring automatic updates on a schedule is a one-time task that would save time on every update cycle. Figure 5 shows the extrapolated time to schedule automatic firmware updates for the first time for 100 servers using Dell iDRAC and Supermicro IPMI. The manual process using the Supermicro tool takes an extra 13 minutes than setting up the automated process in iDRAC. If we assume an administrator sets up a monthly schedule on the first Saturday night of each month, an admin using iDRAC would have a one-time time investment of 58 seconds per server. For 100 servers, this comes out to 1 hour, 36 minutes, 40 seconds as a one-time setup. In comparison, an admin using Supermicro IPMI would have an investment of 1 hour and 50 minutes for 100 servers in each maintenance window. If we compare the one-time setup for iDRAC and the first of many setup times for Supermicro IPMI, the Dell management tool saves about 13 minutes, 20 seconds. (See Figure 5.) However, the second time, and every subsequent time, Dell saves 110 minutes because it is no longer necessary for the admin to perform the task. (See Figure 6.) This time savings occurs even if the 100 servers are not identically configured. Please note that these times include only the uploading of the firmware to the BMC, and do not reflect the download and extraction times for the Supermicro firmware. OME Dell OME supports firmware updates for all components and Windows driver updates. SSM supports BIOS and BMC firmware updating, but not driver updates, or updating of other components. 1:50:00 1:36:40 Extrapolated time to schedule automatic firmware updates the first time (100 servers) Time (h:mm:ss) | Lower numbers are better Dell iDRAC Automated scheduling process Supermicro IPMI Manual process Save up to 13 minutes for first-time scheduling automatic firmware updates for 100 servers Figure 5: Extrapolated time to update firmware on 100 servers the first time. Lower is better. Source: Principled Technologies. Extrapolated time to schedule automatic firmware updates each subsequent time (100 servers) Time (h:mm:ss) | Lower numbers are better Dell iDRAC Automated scheduling process Supermicro IPMI Manual process Save admin time with automated updates, with NO update time after initial setup 1:50:00 No additional time Figure 6: Extrapolated time to update firmware on 100 servers every subsequent time. Lower is better. Source: Principled Technologies. Increase security, sustainability, and efficiency with robust Dell server management tools
  • 10. Conclusion Choosing a vendor for server purchases is about more than just the hardware platform. Decision-makers must also consider more long-term concerns, including system/data security, energy efficiency, and ease of management. These concerns make the systems management tools a vendor offers as important as the hardware. We investigated the features and capabilities of server management tools from Dell and Supermicro, comparing Dell iDRAC9 against Supermicro IPMI for embedded server management and Dell OpenManage Enterprise and CloudIQ against Supermicro Server Manager for one-to-many device and console management and monitoring. We found that the Dell management tools provided more comprehensive security, sustainability, and management/monitoring features and capabilities than Supermicro servers did. In addition, Dell tools automated more tasks to ease server management, resulting in significant time savings for administrators versus having to do the same tasks manually with Supermicro tools. When making a server purchase, a vendor’s associated management products are critical to protect data, support a more sustainable environment, and to ease the maintenance of systems. Our tests and research showed that the Dell management portfolio for PowerEdge servers offered more features to help organizations meet these goals than the comparable Supermicro management products. 1. Steve Morgan, “Cybercrime To Cost The World $10.5 Trillion Annually By 2025,” accessed February 15, 2024, https://cybersecurityventures.com/cybercrime-damages- 6-trillion-by-2021/. 2. Dell, “Using iDRAC9 RSA SecurID 2FA,” accessed February 15, 2024, https://dl.dell.com/Manuals/Common/ dellemc-idrac9-rsa-securid-2fa.pdf. 3. Dell, “Dell EMC OpenManage Enterprise SupportAssist Version 1.1 User’s Guide,” accessed February 15, 2024, https://www.dell.com/support/manuals/en- us/openmanage-enterprise-supportassist/ omesapuserguide11/role-and-scope-based-access- control-in-openmanage-enterprise?. 4. Dell, “Dell EMC OpenManage Enterprise SupportAssist Version 1.1 User’s Guide.” 5. Dell, “OpenManage Enterprise 4.0: iDRAC Password Management and Rotation,” accessed February 15, 2024, https://www.dell.com/support/kbdoc/en-us/000219279/ openmanage-enterprise-4-0-idrac-password- management-and-rotation. 6. Dell, “OpenManage Portfolio Software Licensing Guide,” accessed April 3, 2024, https://www.delltechnologies. com/asset/en-us/products/servers/industry-market/ openmanage-portfolio-software-licensing-guide.pdf. 7. Mark Maclean and Kyle Shannon, “Dell CloudIQ Cybersecurity For PowerEdge: The Benefits Of Automation,” accessed February 15, 2024, https://infohub.delltechnologies.com/ en-US/p/dell-cloudiq-cybersecurity-for- poweredge-the-benefits-of-automation/. 8. Dell, “Security Advisories,” accessed February 15, 2024, https://infohub. delltechnologies.com/en-US/l/cloudiq-a- detailed-review/security-advisories/. 9. Dell, “Dell CloudIQ - AIOps for Intelligent IT Infrastructure Insights,“ accessed February 15, 2024, https://www.dell. com/en-us/dt/solutions/cloudiq.htm 10. Principled Technologies, “Dell CloudIQ provides a single console for proactive monitoring and had negligible impact on network bandwidth in our tests,” accessed January 17, 2024, https://www.principledtechnologies. com/dell/CloudIQ-network-0422.pdf. 11. Supermicro, “X13DEM User’s Manual,” accessed February 16, 2024, https://www.supermicro.com/manuals/ motherboard/X13/MNL-2407.pdf. 12. Dell, “OpenManage Enterprise,” accessed December 20, 2023, https://www.dell.com/en-us/work/learn/ openmanage-enterprise. 13. Principled Technologies, “A Dell PowerEdge MX environment using OpenManage Enterprise and OpenManage Enterprise Modular can make life easier for administrators,” accessed January 17, 2024, https://www.principledtechnologies.com/Dell/ PowerEdge-MX-OME-OME-M-0124.pdf. 14. “Integrated Dell Remote Access Controller (iDRAC),” accessed January 16, 2024, https://www.dell.com/en-us/lp/dt/open-manage-idrac. Principled Technologies is a registered trademark of Principled Technologies, Inc. All other product names are the trademarks of their respective owners. For additional information, review the science behind this report. Principled Technologies® Facts matter.® Principled Technologies® Facts matter.® This project was commissioned by Dell Technologies. Read the science behind this report at https://facts.pt/TZ0vf8K April 2024 | 10 Increase security, sustainability, and efficiency with robust Dell server management tools