In-Voice offers telecommunication services that allow users to make calls from any device at low rates. Their packages bundle services like callback, softphone, and personal phone numbers with devices and free call credits. Customers can manage their accounts online and contact support via email, SMS, or toll-free numbers.

2. In-Voice takes the confusion and complication out of the
telecommunication equation to deliver you the best choice of
technology in the market, combined with our exclusive In-Voice
hardware, software and packages.
So you can sit back, talk all day, and never worry about getting a
surprise when the bill comes!
In-Voice. Bringing people closer.

3. Key Benefits
• Communication Without Borders
- The revolutionary telecommunications solutions provided by In-Voice
lets you stay conveniently connected anytime and anywhere
• Cost Saving
- Save up to 80% on your telecommunication expenses
- Stay connected for FREE for OnNet calls within the In-Voice network
• Flexibility, Mobility, Convenience
- Use your landline, mobile, personal computer, In-Voice exclusive hardware
and software, and even payphones… anytime and anywhere

4. • You are in Control
– Manage your account, track your usage, never miss any new opportunities
through your personal Account Manager portal
Manage your account:
• Update Info
• Call History
• Credit Transfer
• Credit Reloads
Check out In-Voice info:
• Call Rates
• In-Voice User Guides
• The latest news, promos, new products
new features
…and many more!

5. • Continuous Upgrade and Support
– Backed up by the In-Voice telecommunications
service provider in the UK
– Technical team always available

6. In-Voice Products
Services
• In-Voice Callback
- Easy to access
- Cost saving
- Flexible and mobile
- Works on your landline,
mobile, and/or personal
computer
- Works even without
Internet connection

7. 3 Ways to Connect
• Trigger Callback
- For phones that can dial internationally
1. A Callback is
Origin triggered
2. In-Voice
Designated calls back
Callback number
3. In-Voice connects the callback
number to the destination
Destination number

8. • SMS Callback
– Allows you to temporarily change your Callback number thereby
allowing you to save on International Roaming charges
– When you are not able to make international calls, but can send
international SMS, you can opt for this service
SMS CallBack Procedure
Create an SMS:
Account <space> PIN <space> Callback <space> Destination
e.g. 1234567 <space> 1234 <space> 85212345678 <space> 13101234567
Send the SMS to any of the following numbers:
+447 80000 3242
+6391 QUEST SMS (78378 767)
Within a few seconds your phone will ring
and will be connected to your destination number

9. • Web Callback
- For those who have Internet access
How to use:
- Log in to your account at www.in-voice.com
- Pick up the inbound call (not charged by most carriers)
- You will then be connected to the destination number

10. • Local Access*
– Allows you to dial a specific phone number
from any phone – even a pay phone!
– 4 Easy Steps:
• Dial your Local Access number
• Enter your In-Voice number
• Enter your PIN number
• Dial your destination number
– Use this service if you have no access to
international calls/international sms
*In locations where local access number is available

11. • In-Voice NetPhone
― Download and install NetPhone software on
your computer for Internet calls from
anywhere in the world
― Its simple interface makes it easier to use,
now and in the future.
― The advanced features,* such as SMS, fax,
video conference and chat, virtually
converts your computer into a second
office.
― FREE IN-Voice to In-Voice Internet calls
*Available soon.

12. • In-Voice Softphone
– A technologically advanced virtual phone application that
utilises the worldwide technology of VoIP and turns your
computer into a fully functional phone
– Make and receive calls from any landline or mobile
number at Internet call rates
– Call anyone who also has an In-Voice
Softphone number for FREE

13. • In-Voice Pro
- Allows In-Voice services to work on most Nokia Eseries mobile
phones, iPhone, iTouch and BlackBerry Bold 9700
- Allows you to use In-Voice services the easiest way
- No need to memorise telephone, account and PIN numbers

14. • CLI-CK Card
– a virtual calling-card-issuing feature available to In-Voice account
holders with sufficient credits
– CLI-CK Card-generation for sale available to In-Voice account
holders and enjoy instant retail profit
– competitive call rates through Callback service and the In-Voice
Softphone

15. • Call Forward
– forwards any incoming calls to an Internet
call number to another number, such as a
mobile phone number

16. • Global Phone Number
– Receive calls in your In-Voice
Personal UK number, even when
you’re not online
– In-Voice Follow Me feature:
Take advantage of your own
In-Voice personal UK number
and forward incoming calls
made to your UK number
on to a local number

17. Devices
• In-Voice Powered Nokia E52
– Super slim, lightweight and stylish
– Smartphone capabilities
– 3.2 megapixel autofocus camera with
a built-in flash
– Bluetooth 2.0 EDR, A2DP
– Add-on solutions enable integration into
– enterprise private branch exchange (PBX)
infrastructure
– Digital Home support
– Includes In-Voice services via In-Voice Pro

18. • Pirelli 3G Netbook
-the perfect medium for your multimedia
experience
-packed with Microsoft Windows 7 operating
system, 160 GB hard disk and 1GB RAM
-WiFi capability and embedded HSPA offers
ease and convenience of
mobile broadband connectivity
Specifications
• Intel® Atom™ N450
• Memory RAM SO-DIMM DDR2 1GB
• HDD 160G, 5400rpm
• Embedded Wireless LAN WiFi 802.11 b/g
• HSPA 3G 7.2MB modem
• Microsoft Windows 7

19. • Media Player
– chic, compact and lightweight media player
– watch videos in most media formats with high definition capabilities.
listen to music or radio, play games, read digital books, view pictures,
store files, record and playback audio files
– perfect for one-to-one training or presentations.

20.  Blackberry Bold 9700
– full keyboard
– new, easy-to-use trackpad navigates
between emails, documents and other
communications
– large high-resolution display
– 3.2 megapixel camera
– video recording function
– Internet capabilities

21. • Shark Phone
– Traditional and Internet telephony in a cordless phone
– No computer needed
– Simply connect your landline and your Internet source
into the base, and you’re ready to go!

22. • Pirelli RED Router
– Allows you to make In-Voice
Internet calls without even
having to turn on your computer
– Plug in your Internet source and
regular phone
– Share one Internet connection,
printer or storage and make
In-Voice Internet calls
without turning on your
computer

23. Packages
• Meets any and all of your communication requirements
• Bundled with services and gadgets, you can choose the package
that suits you
Standard Package inclusion*:
• In-Voice account • Local Access and other telecom services
• Callback features • Free call credits
• In-Voice Softphone • Free OnNet calls
• Your personal UK number • 6/12 months free subscription fee*
*Package inclusion and period of free subscription fee
varies for each package

24. How can you contact us?
Technical Support Centre
email: support@in-voice.com
Technical Support via SMS
Create an SMS with the following format:
HELP[SPACE]In-Voice Acct No[SPACE]Reported Issue
(For example: HELP 3001234 need help with Softphone)
Send it to +639178378767 or +447 8000 3242

25. In-Voice Customer Support*
+441 2 0747 2000
Toll-Free Numbers
Hong Kong : 800 933 691
India : 000 800 600 1144
Indonesia : 001 803 601923
Malaysia : 1 800 880 983
Philippines : 1 800 160 10053
Sweden : 0207 95050
Taiwan : 00 801 601347
Thailand : 1800 060 102
USA : 866 578 6077
*This is an In-Voice Internet call number. Therefore, if you are calling through
In-Voice Internet call service, such as Softphone, Netphone beta, or MIGs, the
call shall be free of charge.