This document discusses implementing disaster clauses in publisher contracts to provide access to electronic resources during emergencies. It describes a natural disaster in Chile that damaged several university libraries and disrupted access to information. A publisher, Wiley, announced a disaster clause in its contract with the University of Texas to allow temporary open access to resources for those affected. Usage logs show a librarian from Universidad de Talca in Chile accessing Wiley journals after the earthquake. The document concludes with lessons learned about having written disaster clauses and the need to identify contacts and authentication methods to enable access during crises.

1. In Case of Emergency:
Implementing Disaster Clauses in Publisher Contracts

2. IF THE LIBRARY IS GONE…THEN WHAT?

6. Houston Academy of Medicine-Texas Medical Center Library

7. Legal Considerations Technical Support
Usage Statistics Reliable Communication

9. Fishing boat swept ashore just outside of Concepcion

10. Cars flipped on Vespucio Norte Express highway in Santiago

11. Walls and aisles of pharmacy in Santiago after earthquake

12. 8.8 on the Richter Scale
2M People Displaced
Woman waiting for assistance in Talca

13. Wiley Press Release
> Sent: Thursday, April 22, 2010 5:00 PM
> To: liblicense-l@lists.yale.edu
> Subject: Wiley to Provide Emergency Access to Scholarly Content after a
> Natural Disaster
HOBOKEN, NJ, April 22, 2010 - Global publisher John Wiley & Sons,
Inc. announced today that they have approved a Natural Disaster Access Clause
that will extend licensed electronic content to emergency
workers, students, faculty, and academic institutions affected by a
local, national, or global natural disaster. The first license to include this clause is
the Wiley Online Consortium License with the University of Texas System and
Houston Academy of Medicine - Texas Medical Center Library….

15. Does EAI provide what the
Chilean researchers need?

17. Communication

18. Communication

19. Details
DETAILS
Which universities need assistance?
What kind of damage did they sustain?
Do they have Internet and email access?
How did publisher want us to authenticate?

20. “Our region was one of the most devastated by the recent
earthquake that happened in our country. It would be very useful
for our users to have access to that information.”
Alejandra Zamora, Health Sciences Librarian, Universidad de Talca

21. Front entrance to library

22. Stairwell to 2nd and 3rd floors

23. Stairwell to 2nd and 3rd floors

24. 2nd Floor west wing study area

25. 2nd floor west wing study area.

26. Reference and Electronics

27. Reference and Electronics

28. Graduate Hall – 3rd floor

29. Postgraduate conference room – 3rd floor

30. 3rd floor -- west wing

31. 3rd floor -- west wing

32. 2nd floor—east wing

33. “We are now working in another building of smaller
dimensions, in fact much material was lost and most of the
books, journals and thesis papers are in containers, it does
not fit in the building that we are appointed.”
Alejandra Zamora, Health Sciences Librarian, U de Talca

35. Tracking Universidad de Talca Usage
200.91.26.1 - azamora@utalca.cl [09/Aug/2010:15:37:16 -0600] "GET
http://onlinelibrary.wiley.com:80/journal/10.1111/(ISSN)1834-
7819/issues/fragment?activeYear=2001&SKIP_DECORATION=true HTTP/1.1" 200 11731
200.91.26.1 - azamora@utalca.cl [09/Aug/2010:15:37:16 -0600] "GET
http://onlinelibrary.wiley.com:80/journal/10.1111/(ISSN)1834-
7819/issues/fragment?activeYear=2001&SKIP_DECORATION=true HTTP/1.1" 200 11725
200.91.26.1 - azamora@utalca.cl [09/Aug/2010:15:37:17 -0600] "GET
http://onlinelibrary.wiley.com:80/journal/10.1111/(ISSN)1834-
7819/issues/fragment?activeYear=2001&SKIP_DECORATION=true HTTP/1.1" 200 11728
200.91.26.1 - azamora@utalca.cl [09/Aug/2010:15:37:22 -0600] "GET
http://onlinelibrary.wiley.com:80/journal/10.1111/(ISSN)1834-
7819/issues/fragment?activeYear=2001&SKIP_DECORATION=true HTTP/1.1" 200 11731
200.91.26.1 - azamora@utalca.cl [09/Aug/2010:15:59:04 -0600] "GET
http://onlinelibrary.wiley.com:80/journal/10.1111/(ISSN)1834-7819 HTTP/1.1" 200 21176
200.91.26.1 - azamora@utalca.cl [09/Aug/2010:15:59:14 -0600] "GET
http://onlinelibrary.wiley.com:80/subject/code/000041/titles HTTP/1.1" 200 37622
200.91.26.1 - azamora@utalca.cl [09/Aug/2010:15:59:17 -0600] "GET
http://onlinelibrary.wiley.com:80/subject/code/000041 HTTP/1.1" 200 24115

36. HAM-TMC Library Disaster Clause
In the event of a major disaster (local, regional, national, or
international), (fill in name of Vendor) will provide open
access to their resources for a minimum of 90 days to allow
unaffiliated health professionals access to Library resources
necessary to meet the demands of the affected population
and healthcare industry needs.
Vendor will also allow previously unidentified IP addresses
that are provided by Library personnel access to said
resources under this clause.

37. Wiley’s version

38. Lessons Learned
• Written disaster clauses essential
• May require additional legal documents
• Identify initial contact
• Get details on need up front
• Library decides authentication method
• Interpreter: In-house librarian, user liaison,
or Google Translate

39. Legal Considerations Technical Support
Usage Statistics Reliable Communication

40. QUESTIONS?
QUESTIONS?

41. THANK YOU
Joanne Romano, MLS
Licensing and Serials Librarian
HAM-TMC Library
713-799-7144
joanne.romano@exch.library.tmc.edu