SlideShare a Scribd company logo
1 of 21
Zoheir Mehrabani
Mark Moskvitine
Matt Templeton
Mike Testa
Table of Contents
1. Overview
2. Stakeholders
3. Ethical Audit
4. Issue Analysis
5. Recommendations
02
Overview
History of Tobacco in Canada
- First grown by the natives
- In 17th
century grown by French settlers
- During WWI the demand for cigarettes rose
- Until recently tobacco farms were located in Ontario,
Quebec and the Maritimes
Major Tobacco Firms in Canada
- Imperial Tobacco
- Phillip Morris USA
- Rothmans, Benson & Hedges
03
Stakeholders
• Health Canada (The Government)
Educating about consequences of smoking, issue laws.
• Society
Directly impacted by smoking.
• Shareholders
Use tobacco firms to generate value.
• Employees
Depend on tobacco firms for employment.
• Consumers
Affected by changes in distribution or production of tobacco.
04
Stakeholders
• Business Partners, Suppliers
Tobacco farmers are heavily invested in tobacco production.
• Communities where plants are located.
Factory closure negatively impacts small communities.
• Media
Promoting anti-smoking message, blocking tobacco ads.
• Environmental Groups
Pressure firms to properly dispose of chemical waste.
• Not-For-Profit Organizations
Pursue various agendas.
05
Stakeholders
06
POSITIVENEGATIVE
POWER
ATTITUDE
0 105
0+5-5
Health Canada
NGOs
Society
Shareholders
Employees
Consumers
The Media
Ethical Audit
Industry Canada CSR Implementation
Framework
1. Conduct CSR assessment
2. Develop CSR strategy
3. Develop CSR commitments
4. Implement CSR commitments
5. Verify and report on progress
6. Evaluate and improve
07
1. Conduct CSR assessment
• Assemble a CSR leadership team
Imperial Tobacco CSR Committee
• Develop a working definition of CSR
Economic, social, and environmental responsibilities
• Review corporate documents
Business principles and code of conduct
• Identify and engage key stakeholders
Let’s talk initiatives
Ethical Audit
08
2. Develop a CSR
• Build support with management and employees
CSR Committee
• Prepare matrix of proposed CSR actions
Expectations on committed issues
• Decide direction, approach, focus areas
Individually, together, and support others
Ethical Audit
09
3. Develop CSR commitments
• Discussions with major stakeholders
Stakeholder meetings
• Create working groups
Internal experts and CSR drive team
• Consult affected stakeholders
Listen, decide, deliver
Ethical Audit
10
4. Implement CSR Commitments
• Set measureable targets and performance
measures
Key performance indicators not identified
• Engage employees
“Let’s Talk” workshops
• Create communications plans
Internally: Your Voice surveys
External: CiB Award of excellence
Ethical Audit
11
5. Verify and report on progress
• Measure and verify performance
Bureau VERITAS independent assurance
• Engage stakeholders
Comprehensive web site inconclusive
• Report on performance
2006-2007 Social Report
Ethical Audit
12
6. Evaluate and improve
• Evaluate performance
AA1000 assurance standards
• Opportunities for improvement
Bureau VERITAS highlighted key areas
• Engage stakeholders
Ongoing dialogue with stakeholders
to be republished two years from now.
Ethical Audit
13
• Issues identified by Imperial Tobacco
• Health Effects
• Illicit Trade
• Underage Smoking
• Issues identified by ethical audit
• Questionable marketing
• “Healthier” products
Issue Analysis
14
• Product proven to be harmful to the
consumers
• Obligation to shareholders
• In 2006 cigarette sales fell to $2.7 billion
Health Effects
15
• Illegal sales estimated to be more than
25% of total sales by 2010
• The quality of illegal cigarettes is
questionable
Illicit Trade
16
• In most cases, long-term addiction begins
during youth
• 30% of underage (15-17yrs) and 60% of 18-
year-old smokers purchase cigarettes at a corner
store
Underage Smoking
17
• Promoting cigarettes in contravention
of Anti-Tobacco laws
Cigarette girls in clubs
• Laws prohibit sponsoring at sports or
cultural events
Canadian Grand Prix
Questionable Marketing
18
• Smokeless tobacco products with
fewer health risks than cigarettes
Snus
• Signifies company’s apparent
dedication to harm reduction
• Not proven to help get smokers off
tobacco
More likely a promotional push to get
more people addicted to tobacco
“Healthier” products
19
Recommendations
• Genuine concerns for health would result in
Imperial Tobacco’s efforts to completely
eliminate tobacco products.
• Healthy alternative uses of tobacco
Food and industrial products
Antibiotics and vaccines
• Entering nicotine gum and patches markets
as a way of generating profits on sales of more
ethical products.
• Improving company performance almost
always comes at the expense of raising moral
and ethical issues
20
Questions?
21

More Related Content

Similar to imperialtobacco

Forces in the Irish marketing environment (1)
Forces in the Irish marketing environment (1)Forces in the Irish marketing environment (1)
Forces in the Irish marketing environment (1)Raliat Yusuf
 
Reynolds Brouchure
Reynolds BrouchureReynolds Brouchure
Reynolds Brouchuremasalleras
 
Is nicotine reduction a viable policy for tobacco control? No, Definitely not...
Is nicotine reduction a viable policy for tobacco control? No, Definitely not...Is nicotine reduction a viable policy for tobacco control? No, Definitely not...
Is nicotine reduction a viable policy for tobacco control? No, Definitely not...Clive Bates
 
Getting smokeless tobacco out of parks west virginia 2012 emily anderson
Getting smokeless tobacco out of parks   west virginia 2012 emily andersonGetting smokeless tobacco out of parks   west virginia 2012 emily anderson
Getting smokeless tobacco out of parks west virginia 2012 emily andersondrrcpawv1
 
Tutorial aid: Ethics and CSR for global companies
Tutorial aid: Ethics and CSR for global companiesTutorial aid: Ethics and CSR for global companies
Tutorial aid: Ethics and CSR for global companiesSteve Raybould
 
Competent or careless? Directions in European policy on low-risk nicotine pr...
Competent or careless?  Directions in European policy on low-risk nicotine pr...Competent or careless?  Directions in European policy on low-risk nicotine pr...
Competent or careless? Directions in European policy on low-risk nicotine pr...Clive Bates
 
LAAMPP Policy Webinar - Jeannette Noltenius
LAAMPP Policy Webinar - Jeannette NolteniusLAAMPP Policy Webinar - Jeannette Noltenius
LAAMPP Policy Webinar - Jeannette NolteniusLAAMPP
 
Marketing environment 130211002459-slaphappy (1)
Marketing environment 130211002459-slaphappy (1)Marketing environment 130211002459-slaphappy (1)
Marketing environment 130211002459-slaphappy (1)Murtaza420
 
Learning from the past – How industry repeats persuasive tactics to promote s...
Learning from the past – How industry repeats persuasive tactics to promote s...Learning from the past – How industry repeats persuasive tactics to promote s...
Learning from the past – How industry repeats persuasive tactics to promote s...Problem Gambling Foundation of New Zealand
 
Individual Strategic AnalysisSwedish Match, ABTable of Conte.docx
Individual Strategic AnalysisSwedish Match, ABTable of Conte.docxIndividual Strategic AnalysisSwedish Match, ABTable of Conte.docx
Individual Strategic AnalysisSwedish Match, ABTable of Conte.docxannettsparrow
 
Encourage good and responsible marketing practices (MFU), Eva Rustad de Brisis
Encourage good and responsible marketing practices (MFU), Eva Rustad de BrisisEncourage good and responsible marketing practices (MFU), Eva Rustad de Brisis
Encourage good and responsible marketing practices (MFU), Eva Rustad de BrisisTHL
 
Global Forum on Nicotine 2016: What would good regulation look like
Global Forum on Nicotine 2016: What would good regulation look likeGlobal Forum on Nicotine 2016: What would good regulation look like
Global Forum on Nicotine 2016: What would good regulation look likeClive Bates
 

Similar to imperialtobacco (20)

Philip Morris USA
Philip Morris USAPhilip Morris USA
Philip Morris USA
 
Forces in the Irish marketing environment (1)
Forces in the Irish marketing environment (1)Forces in the Irish marketing environment (1)
Forces in the Irish marketing environment (1)
 
Reynolds Brouchure
Reynolds BrouchureReynolds Brouchure
Reynolds Brouchure
 
Is nicotine reduction a viable policy for tobacco control? No, Definitely not...
Is nicotine reduction a viable policy for tobacco control? No, Definitely not...Is nicotine reduction a viable policy for tobacco control? No, Definitely not...
Is nicotine reduction a viable policy for tobacco control? No, Definitely not...
 
ASA
ASAASA
ASA
 
Tobacco Prevention Progress Report
Tobacco Prevention Progress ReportTobacco Prevention Progress Report
Tobacco Prevention Progress Report
 
Getting smokeless tobacco out of parks west virginia 2012 emily anderson
Getting smokeless tobacco out of parks   west virginia 2012 emily andersonGetting smokeless tobacco out of parks   west virginia 2012 emily anderson
Getting smokeless tobacco out of parks west virginia 2012 emily anderson
 
Tutorial aid: Ethics and CSR for global companies
Tutorial aid: Ethics and CSR for global companiesTutorial aid: Ethics and CSR for global companies
Tutorial aid: Ethics and CSR for global companies
 
The role of local authorities in reducing smoking, and e cigarettes
The role of local authorities in reducing smoking, and e cigarettesThe role of local authorities in reducing smoking, and e cigarettes
The role of local authorities in reducing smoking, and e cigarettes
 
Competent or careless? Directions in European policy on low-risk nicotine pr...
Competent or careless?  Directions in European policy on low-risk nicotine pr...Competent or careless?  Directions in European policy on low-risk nicotine pr...
Competent or careless? Directions in European policy on low-risk nicotine pr...
 
LAAMPP Policy Webinar - Jeannette Noltenius
LAAMPP Policy Webinar - Jeannette NolteniusLAAMPP Policy Webinar - Jeannette Noltenius
LAAMPP Policy Webinar - Jeannette Noltenius
 
Environmental Scanning
Environmental ScanningEnvironmental Scanning
Environmental Scanning
 
Flavoured Tobacco: Impact on Saskatchewan Update 2015
Flavoured Tobacco: Impact on Saskatchewan Update 2015Flavoured Tobacco: Impact on Saskatchewan Update 2015
Flavoured Tobacco: Impact on Saskatchewan Update 2015
 
Marketing environment 130211002459-slaphappy (1)
Marketing environment 130211002459-slaphappy (1)Marketing environment 130211002459-slaphappy (1)
Marketing environment 130211002459-slaphappy (1)
 
091020sabeduc-edit.pdf
091020sabeduc-edit.pdf091020sabeduc-edit.pdf
091020sabeduc-edit.pdf
 
Learning from the past – How industry repeats persuasive tactics to promote s...
Learning from the past – How industry repeats persuasive tactics to promote s...Learning from the past – How industry repeats persuasive tactics to promote s...
Learning from the past – How industry repeats persuasive tactics to promote s...
 
Supermarkets and Ethics
Supermarkets and EthicsSupermarkets and Ethics
Supermarkets and Ethics
 
Individual Strategic AnalysisSwedish Match, ABTable of Conte.docx
Individual Strategic AnalysisSwedish Match, ABTable of Conte.docxIndividual Strategic AnalysisSwedish Match, ABTable of Conte.docx
Individual Strategic AnalysisSwedish Match, ABTable of Conte.docx
 
Encourage good and responsible marketing practices (MFU), Eva Rustad de Brisis
Encourage good and responsible marketing practices (MFU), Eva Rustad de BrisisEncourage good and responsible marketing practices (MFU), Eva Rustad de Brisis
Encourage good and responsible marketing practices (MFU), Eva Rustad de Brisis
 
Global Forum on Nicotine 2016: What would good regulation look like
Global Forum on Nicotine 2016: What would good regulation look likeGlobal Forum on Nicotine 2016: What would good regulation look like
Global Forum on Nicotine 2016: What would good regulation look like
 

More from Mark Moskvitine

More from Mark Moskvitine (6)

Pegasus FINAL
Pegasus FINALPegasus FINAL
Pegasus FINAL
 
TESLA Group 7 Final
TESLA Group 7 FinalTESLA Group 7 Final
TESLA Group 7 Final
 
electronicarts
electronicartselectronicarts
electronicarts
 
layoff
layofflayoff
layoff
 
ubisoftfinal
ubisoftfinalubisoftfinal
ubisoftfinal
 
burjdubai
burjdubaiburjdubai
burjdubai
 

imperialtobacco

  • 2. Table of Contents 1. Overview 2. Stakeholders 3. Ethical Audit 4. Issue Analysis 5. Recommendations 02
  • 3. Overview History of Tobacco in Canada - First grown by the natives - In 17th century grown by French settlers - During WWI the demand for cigarettes rose - Until recently tobacco farms were located in Ontario, Quebec and the Maritimes Major Tobacco Firms in Canada - Imperial Tobacco - Phillip Morris USA - Rothmans, Benson & Hedges 03
  • 4. Stakeholders • Health Canada (The Government) Educating about consequences of smoking, issue laws. • Society Directly impacted by smoking. • Shareholders Use tobacco firms to generate value. • Employees Depend on tobacco firms for employment. • Consumers Affected by changes in distribution or production of tobacco. 04
  • 5. Stakeholders • Business Partners, Suppliers Tobacco farmers are heavily invested in tobacco production. • Communities where plants are located. Factory closure negatively impacts small communities. • Media Promoting anti-smoking message, blocking tobacco ads. • Environmental Groups Pressure firms to properly dispose of chemical waste. • Not-For-Profit Organizations Pursue various agendas. 05
  • 7. Ethical Audit Industry Canada CSR Implementation Framework 1. Conduct CSR assessment 2. Develop CSR strategy 3. Develop CSR commitments 4. Implement CSR commitments 5. Verify and report on progress 6. Evaluate and improve 07
  • 8. 1. Conduct CSR assessment • Assemble a CSR leadership team Imperial Tobacco CSR Committee • Develop a working definition of CSR Economic, social, and environmental responsibilities • Review corporate documents Business principles and code of conduct • Identify and engage key stakeholders Let’s talk initiatives Ethical Audit 08
  • 9. 2. Develop a CSR • Build support with management and employees CSR Committee • Prepare matrix of proposed CSR actions Expectations on committed issues • Decide direction, approach, focus areas Individually, together, and support others Ethical Audit 09
  • 10. 3. Develop CSR commitments • Discussions with major stakeholders Stakeholder meetings • Create working groups Internal experts and CSR drive team • Consult affected stakeholders Listen, decide, deliver Ethical Audit 10
  • 11. 4. Implement CSR Commitments • Set measureable targets and performance measures Key performance indicators not identified • Engage employees “Let’s Talk” workshops • Create communications plans Internally: Your Voice surveys External: CiB Award of excellence Ethical Audit 11
  • 12. 5. Verify and report on progress • Measure and verify performance Bureau VERITAS independent assurance • Engage stakeholders Comprehensive web site inconclusive • Report on performance 2006-2007 Social Report Ethical Audit 12
  • 13. 6. Evaluate and improve • Evaluate performance AA1000 assurance standards • Opportunities for improvement Bureau VERITAS highlighted key areas • Engage stakeholders Ongoing dialogue with stakeholders to be republished two years from now. Ethical Audit 13
  • 14. • Issues identified by Imperial Tobacco • Health Effects • Illicit Trade • Underage Smoking • Issues identified by ethical audit • Questionable marketing • “Healthier” products Issue Analysis 14
  • 15. • Product proven to be harmful to the consumers • Obligation to shareholders • In 2006 cigarette sales fell to $2.7 billion Health Effects 15
  • 16. • Illegal sales estimated to be more than 25% of total sales by 2010 • The quality of illegal cigarettes is questionable Illicit Trade 16
  • 17. • In most cases, long-term addiction begins during youth • 30% of underage (15-17yrs) and 60% of 18- year-old smokers purchase cigarettes at a corner store Underage Smoking 17
  • 18. • Promoting cigarettes in contravention of Anti-Tobacco laws Cigarette girls in clubs • Laws prohibit sponsoring at sports or cultural events Canadian Grand Prix Questionable Marketing 18
  • 19. • Smokeless tobacco products with fewer health risks than cigarettes Snus • Signifies company’s apparent dedication to harm reduction • Not proven to help get smokers off tobacco More likely a promotional push to get more people addicted to tobacco “Healthier” products 19
  • 20. Recommendations • Genuine concerns for health would result in Imperial Tobacco’s efforts to completely eliminate tobacco products. • Healthy alternative uses of tobacco Food and industrial products Antibiotics and vaccines • Entering nicotine gum and patches markets as a way of generating profits on sales of more ethical products. • Improving company performance almost always comes at the expense of raising moral and ethical issues 20