The document discusses the skills and qualities needed for effective people management at Microsoft, focusing on the Model, Coach, Care framework. It addresses the transition from individual contributor to manager and highlights the importance of insightful listening and coaching. The content emphasizes management excellence and the growth mindset as keys to success.

1. Including yourself!

2. WHAT HAVE YOUR
JOURNEYS BEEN SO FAR?

3. Li: lubna-thomas
Gh: lubna-thomas

4. Tw: @theStephLocke
Li: stephanielocke
Gh: stephlocke

5. WHAT MAKES A
BRILLIANT PEOPLE
MANAGER?

8. WHAT SKILLS ARE
USEFUL FOR
MANAGERS?

10. HOW DO I GO FROM IC
TO MANAGER?

11. HOW DO I TRANSITION FROM
IC TO A MANAGER IN THE
SAME TEAM?

14. HOW DOES MICROSOFT
MAKE BRILLIANT
MANAGERS?

15. WHAT IS MODEL COACH
CARE?

17. WHAT KIND OF CONTENT AND
SUPPORT DO MANAGERS
NEED?

18. ▪ Management Excellence at Microsoft: Model, Coach, Care
▪ Insightful listening
▪ Coaching
▪ Change Management
▪ Microsoft’s Growth Mindset Success