We all know that fraud and chargebacks are harmful. But do you know how fraud and chargeback prevention works? How can you fight them effectively? Find all the answers in our complete guide to chargeback prevention - https://goo.gl/zR5L7g
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2. Page 1
“Chargeback Management Guidelines
for Visa Merchants” says:
“If a merchant meets or exceeds specified chargeback
thresholds, its acquirer gets a warning.”
3. Page 2
“If actions are not taken within an appropriate period to
return chargeback rates to acceptable levels, Visa may
impose financial penalties.”
4. Page 3
Hire a reliable Payment Service Provider with an advanced fraud and
chargeback prevention system (and worry no more!)...
SOLUTION:
5. Page 4
Or hire a team of in-house professionals to deal with the risks of
fraud and chargebacks inside the company.
SOLUTION:
6. SO, HOW DOES FRAUD AND
CHARGEBACK PREVENTION WORKS?
Page 5
7. Page 6
How fraud and chargeback
prevention works
Chargeback prevention assigns a “score” to every customer.
8. Page 7
How fraud and chargeback
prevention works
Fighting and preventing chargebacks specialists calculate the score to
identify how safe it is to let a specific customer make a purchase (or
how likely he is to request a chargeback later).
CONS
PROS
10. Page 9
How to define “safe” clients?
The definition varies from business to business. But do not set
“acceptable score” level too low not to let any chargebacks take place.
12. Page 11
Fraud and chargeback prevention
system parameters
Card level restrictions:
• limit on the number of attempts to pay with a single card per day;
• limit on the number of purchases made with the same card per day, etc.
13. Page 12
Fraud and chargeback prevention
system parameters
Email level restrictions:
• limit on the number of purchases per week;
• number of attempts to pay with a single card under
different emails per week, etc.
14. Page 13
Fraud and chargeback prevention
system parameters
People using separate emails but a single card when paying for goods
and services are more likely to be involved in some kind of a fraudulent
activity than those with only one email linked to the credit card.
lower chances
of fraudulent
activity
15. Page 14
Fraud and chargeback prevention
system parameters
IP level restrictions:
• IP blacklists; • Forbidden IP; • BIN countries, etc.
17. Page 16
MaxMind services
• Matching of the Bank Identification Number to the country;
• Email checking;
• RiskScore or the assessment of the likelihood of fraud;
• IP addresses checking;
• Proxy detection.
18. Page 17
Sift Science services
• real-time machine learning;
• analysis of “healthy” behavior online;
• comparing it to the actual behavior of existing clients.