This document discusses key performance indicators (KPIs) for a hospital chief operating officer (COO) position. It provides examples of KPIs, performance appraisal forms, and a process for creating KPIs for a COO. Mistakes to avoid when developing KPIs are also outlined, such as creating too many KPIs or not linking them to organizational strategy. Various types of KPIs are defined, including leading, lagging, qualitative and quantitative measures. The document recommends visiting an external website for additional hospital COO KPI samples and performance management resources.