Honduras BPO and Call Center Expo
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Information on the Utopia Group\'s Central American Call Center and BPO Expo. San Pedro Sula, Honduras September 1-2, 2010
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Why Honduras
Honduras and the city of San Pedro Sula specifically are positioned as emerging locations for contact center outsourcing due to their strategic location, cultural affinity with North America, and lower costs compared to more saturated markets. KM2 Solutions chose to locate one of its contact centers in Honduras due to the availability of skilled bilingual labor, government incentives for businesses, and the potential for growth in the relatively undersaturated market. The city of San Pedro Sula is a business-friendly environment and hub for the Honduran economy, with robust infrastructure including technology and telecommunications to support contact center operations.
Honduras fact sheet
Honduras, specifically the city of San Pedro Sula, is presented as an attractive location for contact center operations due to its strategic location near North America, cultural affinity with the US including strong English language skills, and low costs of labor and real estate relative to other Central American countries. San Pedro Sula has a large, growing population and workforce as well as robust telecommunications infrastructure. KM2 Solutions chose to locate its first international center in Honduras due to the availability of skilled bilingual labor, low competition for resources, and support from the local government.
Junior de Leon_Resume_2016
Junior Xavier de Leon Matute is a 30-year-old Honduran man with a high school diploma seeking a new job opportunity. He has over 10 years of work experience in customer service, construction, shipping and handling, and warehousing. His most recent roles were as a customer service representative and temporary trainer at STARTEK Honduras from 2014 to 2016. He lists his education, work history, references, qualifications, and contact information in the document.
Editable honduras power point map with capital and flag templates slides outl...
The document is a guide for editing a Honduras map PowerPoint diagram. It includes instructions for:
1. Changing the color of individual shapes on the map by selecting the shape and formatting the fill color.
2. Resizing the entire map or individual shapes by dragging sizing handles while holding shift to maintain proportions or ctrl to keep the center point fixed.
3. Inserting text boxes onto the map slide to add labels or names by inserting a text box and typing directly into it.
Honduras Deck
Honduras, specifically the city of San Pedro Sula, provides a number of advantages for contact center operations including its strategic location near North America, availability of English-speaking labor, and lower costs compared to other regions. KM2 Solutions chose to locate one of its contact centers in Honduras due to factors such as government incentives, available workforce, existing infrastructure, low competition, and currency stability. The document outlines Honduras' and San Pedro Sula's suitability for the contact center industry and KM2's reasons for establishing operations there.
Peques 2.0 Presentacion Proyecto
Este proyecto tiene como objetivo promover el uso responsable y creativo de las tecnologías entre los niños del centro educativo de Orce. Se llevarán a cabo talleres semanales en el centro Guadalinfo para enseñar a los niños sobre recursos educativos en línea y cómo reforzar los conocimientos escolares con las tecnologías. El proyecto también creará un espacio en línea para que la comunidad escolar comparta y cree contenidos.
Ankur sharma (cv)
The document provides a summary of Ankur Sharma's qualifications and experience. It includes details of his MBA from IFMR Chennai with a 3.1/4 CGPA, internship experiences with Genpact and Hindalco Industries, and skills in Excel, SQL, SPSS, and R. It also lists his work experience as a Business Analyst with Genpact and a project analyzing working capital at Hindalco Industries.
Investing in Honduras
The document provides demographic information about Honduras to support investing in the country. It details that Honduras has a population of over 8 million people with nearly 40% under 17 years old. The two largest cities are Tegucigalpa and San Pedro Sula which have populations of over 1.3 million each. Spanish is the primary language though English proficiency is growing, especially in urban areas. The labor force is over 3 million people with the majority working in agriculture, commerce, or services. Literacy rates are over 84% nationwide but over 94% in major cities. The document also includes labor cost charts outlining salary and benefit structures for full-time and part-time employees to help calculate costs for setting
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Why Honduras
Honduras and the city of San Pedro Sula specifically are positioned as emerging locations for contact center outsourcing due to their strategic location, cultural affinity with North America, and lower costs compared to more saturated markets. KM2 Solutions chose to locate one of its contact centers in Honduras due to the availability of skilled bilingual labor, government incentives for businesses, and the potential for growth in the relatively undersaturated market. The city of San Pedro Sula is a business-friendly environment and hub for the Honduran economy, with robust infrastructure including technology and telecommunications to support contact center operations.
Honduras fact sheet
Honduras, specifically the city of San Pedro Sula, is presented as an attractive location for contact center operations due to its strategic location near North America, cultural affinity with the US including strong English language skills, and low costs of labor and real estate relative to other Central American countries. San Pedro Sula has a large, growing population and workforce as well as robust telecommunications infrastructure. KM2 Solutions chose to locate its first international center in Honduras due to the availability of skilled bilingual labor, low competition for resources, and support from the local government.
Junior de Leon_Resume_2016
Junior Xavier de Leon Matute is a 30-year-old Honduran man with a high school diploma seeking a new job opportunity. He has over 10 years of work experience in customer service, construction, shipping and handling, and warehousing. His most recent roles were as a customer service representative and temporary trainer at STARTEK Honduras from 2014 to 2016. He lists his education, work history, references, qualifications, and contact information in the document.
Editable honduras power point map with capital and flag templates slides outl...
The document is a guide for editing a Honduras map PowerPoint diagram. It includes instructions for:
1. Changing the color of individual shapes on the map by selecting the shape and formatting the fill color.
2. Resizing the entire map or individual shapes by dragging sizing handles while holding shift to maintain proportions or ctrl to keep the center point fixed.
3. Inserting text boxes onto the map slide to add labels or names by inserting a text box and typing directly into it.
Honduras Deck
Honduras, specifically the city of San Pedro Sula, provides a number of advantages for contact center operations including its strategic location near North America, availability of English-speaking labor, and lower costs compared to other regions. KM2 Solutions chose to locate one of its contact centers in Honduras due to factors such as government incentives, available workforce, existing infrastructure, low competition, and currency stability. The document outlines Honduras' and San Pedro Sula's suitability for the contact center industry and KM2's reasons for establishing operations there.
Peques 2.0 Presentacion Proyecto
Este proyecto tiene como objetivo promover el uso responsable y creativo de las tecnologías entre los niños del centro educativo de Orce. Se llevarán a cabo talleres semanales en el centro Guadalinfo para enseñar a los niños sobre recursos educativos en línea y cómo reforzar los conocimientos escolares con las tecnologías. El proyecto también creará un espacio en línea para que la comunidad escolar comparta y cree contenidos.
Ankur sharma (cv)
The document provides a summary of Ankur Sharma's qualifications and experience. It includes details of his MBA from IFMR Chennai with a 3.1/4 CGPA, internship experiences with Genpact and Hindalco Industries, and skills in Excel, SQL, SPSS, and R. It also lists his work experience as a Business Analyst with Genpact and a project analyzing working capital at Hindalco Industries.
Investing in Honduras
The document provides demographic information about Honduras to support investing in the country. It details that Honduras has a population of over 8 million people with nearly 40% under 17 years old. The two largest cities are Tegucigalpa and San Pedro Sula which have populations of over 1.3 million each. Spanish is the primary language though English proficiency is growing, especially in urban areas. The labor force is over 3 million people with the majority working in agriculture, commerce, or services. Literacy rates are over 84% nationwide but over 94% in major cities. The document also includes labor cost charts outlining salary and benefit structures for full-time and part-time employees to help calculate costs for setting
Hidrografia de honduras
Rios mas importantes que desembocan en el oceano pacifico y atlantico el lago artificial y tres lagunas importantes de Honduras
Guerra entre-honduras-y-el-salvador-del-69
La "Guerra del fútbol" entre Honduras y El Salvador en 1969 tuvo sus orígenes en tensiones de larga data sobre la frontera, la inmigración salvadoreña a Honduras y el acceso a la tierra. Aunque el partido de fútbol exacerbó las tensiones, la guerra estalló debido a múltiples factores como la reforma agraria hondureña, el resentimiento por el comercio regional y el nacionalismo creciente. La guerra duró 100 horas y dejó miles de muertos y heridos antes de que se
Cost comparisson for BPO and contact center operations in Central America
This document discusses Honduras as a potential location for contact centers and business process outsourcing hubs in Central America. It provides data that Honduras has several advantages over other Central American countries, including the largest English-speaking population with over 410 bilingual schools graduating over 15,000 students annually. Honduras also offers lower operating costs than other locations, with competitive salaries between $4,000-$6,000 per agent annually and lower real estate and telecommunications costs. The large, skilled labor pool positions Honduras well to become a leading outsourcing destination in Central America.
Honduras Power Point
This is some background information on the country of Honduras where I will be living from May to August 2009
Mutual funds ppt
This document provides an overview of mutual funds, including:
1) Mutual funds pool money from investors and invest it in stocks, bonds, and other securities to spread out risk. Profits and losses are shared by investors proportionate to their investment.
2) Mutual funds offer benefits like diversification, professional management, liquidity, and lower costs. They allow small investors access to a wide range of investments.
3) There are different types of mutual fund schemes categorized by their investments, objectives, and other features. Funds invest in stocks, bonds, sectors, indexes, and more.
4) Mutual funds are structured with sponsors, trustees, asset management companies, custodians
Triángulo Norte de CA carece de capacidad para atender migrantes
Tegucigalpa - Guatemala, Honduras y El Salvador, los tres países que conforman el Triángulo Norte de Centroamérica, carecen de capacidad institucional para atender el creciente flujo de deportados, alerta un informe presentado hoy por el Foro Social de la Deuda Externa de Tegucigalpa (Fosdeh).
Demostracion de Tecnologia - Honduras Global
El documento presenta las tecnologías y propiedad intelectual disponibles para Honduras a través de la Fundación Honduras Global, incluyendo un simulador de redes celulares, una plataforma de entretenimiento para distribuir video y música, y una aplicación y plataforma de seguridad llamada SAFEFI. También menciona una demostración de programación de un robot usando comandos de voz presentada a jóvenes talentos hondureños.
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Hidrografia de honduras
Rios mas importantes que desembocan en el oceano pacifico y atlantico el lago artificial y tres lagunas importantes de Honduras
Guerra entre-honduras-y-el-salvador-del-69
La "Guerra del fútbol" entre Honduras y El Salvador en 1969 tuvo sus orígenes en tensiones de larga data sobre la frontera, la inmigración salvadoreña a Honduras y el acceso a la tierra. Aunque el partido de fútbol exacerbó las tensiones, la guerra estalló debido a múltiples factores como la reforma agraria hondureña, el resentimiento por el comercio regional y el nacionalismo creciente. La guerra duró 100 horas y dejó miles de muertos y heridos antes de que se
Cost comparisson for BPO and contact center operations in Central America
This document discusses Honduras as a potential location for contact centers and business process outsourcing hubs in Central America. It provides data that Honduras has several advantages over other Central American countries, including the largest English-speaking population with over 410 bilingual schools graduating over 15,000 students annually. Honduras also offers lower operating costs than other locations, with competitive salaries between $4,000-$6,000 per agent annually and lower real estate and telecommunications costs. The large, skilled labor pool positions Honduras well to become a leading outsourcing destination in Central America.
Honduras Power Point
This is some background information on the country of Honduras where I will be living from May to August 2009
Mutual funds ppt
This document provides an overview of mutual funds, including:
1) Mutual funds pool money from investors and invest it in stocks, bonds, and other securities to spread out risk. Profits and losses are shared by investors proportionate to their investment.
2) Mutual funds offer benefits like diversification, professional management, liquidity, and lower costs. They allow small investors access to a wide range of investments.
3) There are different types of mutual fund schemes categorized by their investments, objectives, and other features. Funds invest in stocks, bonds, sectors, indexes, and more.
4) Mutual funds are structured with sponsors, trustees, asset management companies, custodians
Triángulo Norte de CA carece de capacidad para atender migrantes
Tegucigalpa - Guatemala, Honduras y El Salvador, los tres países que conforman el Triángulo Norte de Centroamérica, carecen de capacidad institucional para atender el creciente flujo de deportados, alerta un informe presentado hoy por el Foro Social de la Deuda Externa de Tegucigalpa (Fosdeh).
Demostracion de Tecnologia - Honduras Global
El documento presenta las tecnologías y propiedad intelectual disponibles para Honduras a través de la Fundación Honduras Global, incluyendo un simulador de redes celulares, una plataforma de entretenimiento para distribuir video y música, y una aplicación y plataforma de seguridad llamada SAFEFI. También menciona una demostración de programación de un robot usando comandos de voz presentada a jóvenes talentos hondureños.
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Cost comparisson for BPO and contact center operations in Central America
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Triángulo Norte de CA carece de capacidad para atender migrantes
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