This document provides information about a Vietnam tour company called helloVietnam. It summarizes their mission as providing authentic travel experiences in Vietnam like a local. They pride themselves on attention to detail, reliable guides and stress-free planning. Their vision is to continue empowering Vietnamese tourism through custom tours, transportation, hotels and customer satisfaction.

2. Welcome
to Vietnam
For many centuries, Vietnam has left its
visitors in awe, unable to quite define its
unique beauty. The Western and Chinese
influences are visible but have not
disturbed the traditional Vietnamese
values that still run deep. Vietnam has
some of the most breath-taking nature
and untouched ancient pastoral
traditions in all Southeast Asia, creating
an adventurous holiday with an element
of time travel. Whether you want to
reconnect with nature, dip your toe into
another culture, or simply bask in the
beauty of the landscape, Vietnam has
everything you need and more!
Ho Chi Minh
Hanoi
Hue
Sa Pa
Ha Long
Ca Mau
Da Nang
Hoi An
Nha Trang
Can Tho
Quang Binh

3. OUR MOTTO
We pride ourselves on our impressive
attention to detail, that creates an
invaluable cultural experience. Our
long-standing relationships with Viet-
nam’s leading restaurants, hotels,
and cruise lines ensures our tours
always run without a hitch. For sheer
reliability and experience, you can
never go wrong with our engaging
tour guides. Our discerning eye for
value will ensure your time spent with
us will be an unforgettable journey.
We take away the stress of planning
a vacation, so you can focus on the
important part, making lifelong
memories and stories to treasure with
your travel mates.
WHO WE ARE
Our philosophy is simple and revolves around serving our customers and society. From
our core value stems our belief that strong teamwork and a collective intelligence can
overcome any obstacle, to deliver a carefree vacation to our customers. helloVietnam
prioritises honesty and transparency, we value each customer we serve and provide
only the best service. Each customer that entrusts us with their most precious asset, their
leisure time, is valued by us and we will go above and beyond to deliver them an
unforgettable experience.
helloVietnam’s mission.
helloVietnam was founded to provide our customers with the most authentic
experience, to travel Vietnam like a true local. From there we have built a business
that delivers an extraordinary encounter for not only our customers but also our
employees. helloVietnam has become more like a family that just a workplace.

4. helloVietnam’s vision.
When it comes to an authentic travel experience in Vietnam, we are the
experts. helloVietnam was established with the motto of delivering foreigners the
opportunity to travel Vietnam like a local. Our initial vision was to create a travel
platform that connects international friends with locals, to make travelling more
authentic and meaningful.
We pride ourselves on our contribution to empowering Vietnamese tourism,
continuing improvements and providing customer satisfaction. We are
committed to supplying our customers with a once in a lifetime adventure and
inspiring experiences, with various tourism amenities such as transportations,
magnificent hotels and luxury yachts.
helloVietnam was founded to
provide our customers with the
most authentic experience, to
travel Vietnam like a true local.
From there we have built a
business that delivers an
extraordinary encounter for
not only our customers but also
our employees. helloVietnam
has become more like a family
that just a workplace.
OUR MISSION

5. Credibility
We are proud to be associate members of some of the leading global travel organisations

6. WHAT MAKES US STAND OUT FROM THE CROWD?
Flexibility
Service
Unique
Loyalty
We promise to fix any problem
even if it happens moments before
the tour kicks off. We immerse
ourselves in every task as our
customer satisfaction is key.
We offer a full money back
guarantee in the case of
dissatisfied. We respect our
customers time and money.
Our tailor-made tours are
customisable to fit your every need.
All you need to do is choose your
desired destinations and we’ll do
the rest!
We value our loyal customers by
offering appealing discounts for
regular clients.
Payment
For our customer’s convenience, we
accept online payments from
American Express, Visa, and
Mastercard.

7. OUR PORTFOLIO SERVICES
Cultural and
Adventure Tours
Holiday Packages
Land, Air and
Water Transports
Honeymoon Tours
Corporate Tours Inbound Visa
Arrangements

8. www.hellovietnam.com
helloVietNam Company Limited
Tel : +84 (24) 3232 3083
Add : 2nd Flr., 302 Nguyen Trai St.,
South Tu Liem Dist., Hanoi
Email : info@hellovietnam.com
Hanoi