TSIA | OCT 20-22, 2014
ENGAGING EMPLOYEES 
BUSINESS LED OPERATIONS
Changepoint PSA 
Intranet 
HRIS/Payroll 
CRM 
Resource Management 
Financial System 
Talent Management 
Customer Management 
Opportunity Management 
Employee Profile 
Payroll 
Benefits 
Skills 
Qualifications 
Learning 
Employee Profile 
Engagement 
Management 
Time Entry 
Expense Entry 
Approvals 
Rev Rec 
Invoicing 
AP 
AR 
GL 
P&Ls 
Employee Profile 
Employee Profile 
Knowledge Management 
Social 
Project Management
•Focus on core process areas that were broken 
•Creation of our Engagement Management Office –EMO 
•Not involving our business in reporting and BI requirements
GROW INTO IT 
ENGAGING EMPLOYEES 
BUSINESS LED OPERATIONS
GROW INTO IT 
ENGAGING EMPLOYEES 
BUSINESS LED OPERATIONS
•Changepoint SMEs 
•Configuration 
•Customization 
•Integration 
•BI 
•Billing 
•Revenue Recognition 
•Financial Statements 
•Financial Analysis 
•Engagement Management 
•Contracts 
•Single point of contact for the business 
•Time & Expense Entry 
•Time & Expense Approval 
•Invoice Approval 
•Resource Management 
•Project Management 
Business 
EMO 
IT 
Finance
•Advanced functionality for finance 
•Dynamic resource scheduling and scenarios 
•For our delivery managers 
•Skills integration 
•Employee input 
•Needed functionality for complex PO engagements 
•Additional visibility into fixed fee work 
•Automation for EMO
Future Proofing Operations 
Growing into our Boots
How was the session? 
Please provide feedback! 
tsia.com/feedback 
TSIA | OCT 20-22, 2014
 


Future Proofing Operations

  • 1.
    TSIA | OCT20-22, 2014
  • 4.
  • 8.
    Changepoint PSA Intranet HRIS/Payroll CRM Resource Management Financial System Talent Management Customer Management Opportunity Management Employee Profile Payroll Benefits Skills Qualifications Learning Employee Profile Engagement Management Time Entry Expense Entry Approvals Rev Rec Invoicing AP AR GL P&Ls Employee Profile Employee Profile Knowledge Management Social Project Management
  • 9.
    •Focus on coreprocess areas that were broken •Creation of our Engagement Management Office –EMO •Not involving our business in reporting and BI requirements
  • 10.
    GROW INTO IT ENGAGING EMPLOYEES BUSINESS LED OPERATIONS
  • 17.
    GROW INTO IT ENGAGING EMPLOYEES BUSINESS LED OPERATIONS
  • 18.
    •Changepoint SMEs •Configuration •Customization •Integration •BI •Billing •Revenue Recognition •Financial Statements •Financial Analysis •Engagement Management •Contracts •Single point of contact for the business •Time & Expense Entry •Time & Expense Approval •Invoice Approval •Resource Management •Project Management Business EMO IT Finance
  • 24.
    •Advanced functionality forfinance •Dynamic resource scheduling and scenarios •For our delivery managers •Skills integration •Employee input •Needed functionality for complex PO engagements •Additional visibility into fixed fee work •Automation for EMO
  • 26.
    Future Proofing Operations Growing into our Boots
  • 27.
    How was thesession? Please provide feedback! tsia.com/feedback TSIA | OCT 20-22, 2014
  • 28.