Fujitsu Hybrid IT and Multicloud Service Startegy

0 © Copyright 2018 FUJITSU
Fujitsu
Hybrid IT
Hybrid IT Offerings EMEIA

Our vision for Hybrid IT Services
Allowing customers to Digitalize with Confidence
Expose
Extend
Exploit
Orchestration
Services Assets
Modernization
and
exploitation of
existing
investments for
new value
securely to the
outside world
Platforms to develop new
business models using
APIs, AI, IoT and Analytics
The traditional
enterprise; integrating
and managing multiple
cloud services together
seamlessly

Our Hybrid IT and Multi-Cloud Strategy
To become the industry’s leading multi-cloud service provider, integrator and reseller
forming strategic alliances with leading hyper scale and enterprise application
providers to deliver digital transformation with enterprise quality Agile execution.
“
”
Fujitsu are the leading multi-cloud service integrator now operating in partnership with the leading hyper-scale Cloud
providers and Enterprise Application partners to transform and modernize even the most complex of enterprises.
Fujitsu investment in MetaArc and its digital portfolio including AI, IoT, BlockChain and industry platform services
accelerate digitalization.
Our customer obsessed approach focusses on delivering a consistently good and enterprise class customer experience,
regardless off the underlying platform – by focusing on addressing the key challenges in cloud migration
Our co-creation approach to innovation makes us the favored partner to take advantage of the opportunities
presented by digital disruption.

Customers are re-focusing their spend
1. Digital Co-creation
The UK largest POS service plus omni-channel digital services
(5Bn annual transactions)
A re-shaping of services based on operational efficiency and digitalization
Migrating traditional hosting services to the multi-cloud including OpenStack
and Azure connected via Euro-net to co-located services
Applications migration, transformation and ‘born in the cloud’ development
Customer co-located Dev-Ops teams (run rate of 9 scrum teams)
Pivot to Cloud based migration to Azure/multi-cloud
Agile/DevOps digital development services
Transformation of the core Horizon app to Cloud Native
2. Operational Efficiency
New contract initially supporting Nordics and UK for Hybrid IT, mainframe and
digital workplace services
Separating from Intrum/Lindorff (existing Fujitsu customer) in the Nordics
Fully managed service for VMWare private cloud – providing fully elastic,
utility, managed services in line with security, regulatory and performance
requirements
Integrated via Euro-net
Supports the need for agility in Lowell M&A strategy
Forms part of broader program
for the digitization of Lowell
3. Hybrid IT
Supporting ‘Intelligent Security’ services including augmented
reality patrol and fire training systems
New logo Global contract supporting 27 countries
VMWare private cloud (FMPCS), VMC on AWS and
Azure public cloud integrated via Euro-net
Discovery and migration using 7 x7 transformation
Accelerate digital
transformation
through
establishing,
orchestrating and
managing a global
hybrid cloud solution
Physical Servers Virtual Servers Private Cloud Public IaaS Public PaaS SaaS
Transition and Transformation
Infrastructure
End User
Apps
Digital Projects
2.
Operational
Efficiency
1. Digital
Co-creation
3. Hybrid IT
CustomerSpend

3. Hybrid IT – Ford
Modernization of 2,400 enterprise application systems consolidation of data centers and
leveraging hybrid cloud
Delivery of 7X7 Hybrid IT Workload Assessment Services
Allow for modeling of interactions, performance, migration scenarios, etc
Plan what to move, and which landing zone is best fit
What to modernize, replace, redo
Model and forecast various Hybrid IT footprints
Provide roadmap for development of Fast and Robust IT systems
Infrastructure
End User
Apps
Digital Projects
2.
Operational
Efficiency
1. Digital
Co-creation
3. Hybrid IT
CustomerSpend
1. Digital Co-creation – Revenue Quebec + SIS
3+2 year deal delivered on Azure
Co-creation of a solution to combat tax evasion to manage and secure all
transactions produced by transport companies, e.g. Uber
Solution is repeatable across Canada/USA and cross sector, e.g.
accommodation (AirBnB) etc.
2. Operational Efficiency - UGN
Automotive manufacturer specializing in thermal management and interior
acoustics
Business transformation to reduce cost in IT
First US win leveraging the Oracle Global MPS
Oracle e-Business, VMWare and Oracle Cloud
Won due to deep understanding of customer
Large Canadian Provincial Revenue
Services Ministry

2. Operational Efficiency
Robust IT transitioning to the Cloud
Infrastructure modernization driven by cost reduction and desire for
commercial flexibility
Traditional infrastructure and application transition with minimal
modernization
Relies on C&SI capabilities, on premise traditional Data Center and Cloud
services, and partnerships for Public Cloud
Large TCV multi-year contracts
Global contract
Datacenter outsource and Public and Private Clouds
50% reduction in physical servers
3. Hybrid IT
Managing the increased complexity of multiple Cloud services
and Robust IT
Service modernization to optimize Cloud(s) applications
and infrastructure speed of release and cost
Relies on C&SI DevOps capability and partnerships
Lower value TCV but high value for clients
Service orchestration
and transformation
Public Cloud for
seasonal loads
Implementation of new
services (e.g. fraud
detection)
1. Digital Co-creation
Transformed estate to a bi-modal solution encompassing both Robust IT
and a range of multi-cloud services
Transformed service now encompasses Azure, AWS, Office 365 and
vCloud Air as well as SAP and traditional virtualization technologies
Service management of the entire Hybrid IT estate
Leverage expertise and bi-modal IT delivery processes (leveraging both
waterfall and agile techniques appropriate to the service being
delivered) to integrate multiple partner services and ensure a seamless
customer service
Infrastructure
End User
Apps
Digital Projects
2.
Operational
Efficiency
1. Digital
Co-creation
3. Hybrid IT
CustomerSpend

Hybrid IT
Delivering Perfect Balance of Robust and Fast IT
Managed
Services
OrchestrationPlatforms Advise and
Transform

Hybrid IT
Accelerating Enterprise Transformation
Managed
Services
Orchestration
Platforms
Advise and
Transform
Advise and
Transform

Hybrid IT
Accelerating Enterprise Transformation
Hybrid IT Transformation
Advise & Co-Create Transform & Modernise Manage & Optimize
Cloud Service
AWS
Cloud Service
VMWare
Cloud Service
Azure
Orchestration & Managed Services
Hybrid Data Management
Platform Mgmt
Platform Commercials
Capex > Opex SP, EDP & EA EA & CSP

Adding significant value to Hybrid IT and Multi-cloud
Hybrid Service
Orchestration
Industry
Insights
Use cases
Value
Assessment
Service Operating
Model$€
IoT Blockchain Analytics
Digital Service
Innovation
Advise and
Co-create
Hybrid Applications
Transformation
Hybrid Platforms
Hybrid Networks
TFSNow
Financial Management Migration MonitoringReporting Management
FCSM & Hybrid Managed Services
Cloud Native Apps Migration Transformation
Hybrid Integration
Edge
Hyper-connectivity

Platforms & Partnerships

An industry leading ecosystem
End-to-end services for
Oracle Cloud
Oracle MSP and
platinum partnership
Fujitsu Cloud Service
for Microsoft Azure
Microsoft EA & CSP
Sales Enablement
Expanded partnership
& Global Systems
Integrator agreement
Expanded partnership
supporting full range
of VMware Services
Market traction
for enhanced
FMPCS offering
New VMware Cloud
on AWS offering
End-to-end services
for SAP Landscapes
SAP & SAP on Azure
Sales Enablement
SAP on Azure
offering launch
Cloud Strategy Announcement:
Global & International Market Releases on strengthened multi-cloud portfolio and partnerships
Oracle MSP and
offering sales
enablement
Managed Services
for AWS Cloud
Fujitsu Cloud Service
for AWS to be launched
EMEIA strategic
alliance in progress
Industry Leading Hybrid IT & Multi-Cloud Management
As recognized by Gartner in the DCO-HIMS Magic Quadrant

Platforms - Managed Private Cloud Service
Converged infrastructure for VMware virtualization
Focused on SOR (Systems Of Record) must not fail private clouds
with high security and performance requirements
Enterprise focused server, storage and networking technology
including market leading VMware enterprise virtualization
technology inc block level storage replication and guaranteed
IOPS
High-performance virtualization platform evidenced by long
track record of leading VMware benchmark results
Designed specifically to focus on the 80% of Enterprises who
have VMware as their preferred technology choice
Low entry level footprint (100 VMs) with scalable pricing
Highly flexible virtualization platform that has proven to best support business-critical applications
Powered by:

Fujitsu and VMware
Global partnership to date
Solutions for infrastructure
and services in data center,
workplace and cloud
15 year+ global
alliance relationship
Global OEM Alliance Partner
& Solution Provider Partner Over 600 NSX
Customers
Over 600 NSX
Customers
Strategic and
successful
partnership of
15+ years
Strategic and
successful
partnership of
15+ years
Embedded
VMWare Cloud
Foundation inc
NSX
Embedded
VMWare Cloud
Foundation inc
NSX
Global OEM
Alliance partner
of the year 2013
-2018
Global OEM
Alliance partner
of the year 2013
-2018
Global VMWare
Cloud on AWS
Partner
Global VMWare
Cloud on AWS
Partner
7,000 Private
Cloud
Customers
7,000 Private
Cloud
Customers
© 2018 VMware, Inc

Fujitsu and Microsoft
Global Partnership to date
One of the largest
Microsoft Practices
in EMEIA
Microsoft Cloud @ Edge
with Fujitsu Integrated
Systems PRIMEFLEX
Industry leading
Managed Services for Azure
training 10k personnel
globally
30 year+ global alliance
relationship from CEO level
to engineering
collaboration
Cloud Enablement through
professional Services - from
Azure planning services to Cloud
Native development
Innovative IoT & Analytics
solutions with GlobeRanger®
on Azure
Azure compatible
Fujitsu IP for Digital
Service Orchestration
FCSM, PICCO, Uforge
on Azure
Combining unique SAP and
Azure capabilities - large
scale production
deployments delivered
Delivering Shared
private cloud on Azure
technology since 2014 and
Azure Stack provider
Driving end to end
Digital Transformation
business, application,
platform, service
Unique Digital Advisor
Partnership – as part of
Global SI partner status
Commercial Flexibility
and Simplicity
Cloud Service Azure
enabled journey to
digitalization
Microsoft AzureMicrosoft AzureMicrosoft AzureMicrosoft Azure
SAP® © 2018 GlobeRanger © Microsoft 2018 © 2018 VMware, Inc

Fujitsu and AWS
Global Partnership to date
4000 AWS Certified
staff by 2020
Industry leading Managed
Services for AWS global, local
and blended delivery
New Strategic Partnership
and Strategic Plan signed in
2018 as a hyper-growth
partner
Cloud Enablement through
professional Services - from
AWS transformation services to
Cloud Native development
Commercial
Flexibility and Simplicity
Cloud Service AWS
AWS compatible Fujitsu IP for Digital
Service Orchestration FCSM, EOS,
PICCO, UForge
Driving end to end Digital
Transformation business,
application, platform, service
Enterprise Extension and
transformation with
VMWare on AWS
Advanced Partner Status with
AWS people embedded in
Fujitsu organization
enabled journey to
digitalization
Amazon AWS
© 2018, Amazon Web Services, Inc. © 2018 VMware, Inc

Fujitsu VMWare Cloud on AWS Portfolio
Use VMC as a target platform
Integrate across your
hybrid estate
Manage the platform and
Workloads
Automate,
Orchestrate and optimize
Exploit the opportunities of
Public Cloud
Integrate across the stack
OptimizationOptimizationAcceleration
Accelerate your
Hybrid journey
Optimize across
your estate
Utilize next-gen
Applications
Strategically decide across on-premises data center and cloud
Modernization

"Realize all your Hybrid IT requirements from one professional provider"
Data Center Hosting – Offering Overview
Proactive Monitoring
Audit & Assessments
Operational Mgmt.
Service Delivery
Media Management
Hardware Planning
Financial Mgmt.
Availability Mgmt.
Disaster Recovery
Configuration Mgmt.
Business Continuity
Change Mgmt.
Structured Cabling
Security Mgmt.
Data Center Connectivity
Network Infrastructure
Data Center Co-Location
Data Center Infrastructure
Data Center Supporting Services
Service Infrastructure
Rack
Cage
Suite
Risk Management
Environment Mgmt.
Metering & Billing
Virtual Services – Private-, Cloud Connect
Basic Infrastructure – Pre- Cabling, Port
Standard Services – Cross-, Internet-, Data Center Connect

Advise & Transform

Fujitsu Hybrid IT Transformation - 7x7 methodology
Hybrid IT Infrastructure Transformation
Our robust, multi-disciplined & tightly-interlocked approach
Phase 2
Implement
Phase 1
Blueprint
Enables organisations to plan, deliver and manage modern, efficient IT environments that
deliver business value traditional data centres cannot match.
Hybrid IT
delivery
model
1.
Assess
2.
Plan
3.
Prove
4.
Transform
5.
Test
6.
Go Live
7.
Decom
Overview
ROI
Methodology – ensures an end-to-
end approach that is ROI driven
Our experts define the right mix of
environments for your specific needs
Develops a solid business case for
change
Transformation changes delivered in
as risk free and non-disruptive a way
as possible
Blueprint phase can be selected
independently
Specialists from seven fields of expertise collaborate
to find the best solution for your specific needs:
Application, server & storage, provisioning, network,
security, risk management and commercials
Seven steps
Seven disciplines

Fujitsu Cloud Native Services
CLOUD INFRASTRUCTURE CORE
infrastructure as code to support
higher levels of automation even for
IaaS
APIs & INTEGRATION
Create and use APIs to
create new digital services,
integrate across clouds and
legacy systems to monetise
existing information assets
CLOUD DATA SERVICES
Delivering the most appropriate
data storage and analytics
solutions for existing and new
applications using relational, non-
relational, graph and distributed
databases
SERVERLESS
Delivering application
containerisation, PaaS based apps,
micro services architected
applications
FUNCTION SERVICES
Exploit the event driven, serverless
compute and autoscaling
capabilities to get new services to
market faster
Cloud Native Adoption
Platform & Application
On-Boarding Foundation
Services
Cloud Native Acceleration
Proof-Of-Concept &
Integration Services
Cloud Native Innovation
Innovation, Incubation
& IPR Creation
Cloud Native Development
Application Development
Services

Orchestration &
Managed Services
Tristan Rogers
Managed Services (AWS)
Auzzam Chaudhri
FCSM & Orchestration
Thomas Häggström
Managed Services (Azure)

Today’s Reality
Results in
Complexity
Customers
want Choice
How can we help them?
Enterprise Cloud is
THE Growth Area
Professional
Services
Managed Service
Solutions
Self Service
Solutions
Seamless
Experience
Orchestration
Orchestration
Integration
Services
Platforms

Challenges in managing cloud estate
68%
71%
73%
74%
74%
75%
76%
77%
78%
80%
81%
Managing costs
Providing a consistent user experience
Agility / ability to transform to meet needs of the business
Optimising for self-service
Complexity
Knowing which solutions / systems to implement
Compliance
Identifying where governance has not been followed / applied
Integration of cloud services
Lack of visibility
Security concerns
% finding very challenging / challenging Source: State of Orchestration 2017

Fujitsu’s answer is Orchestration.....
……..but what is orchestration?
More than
Just Technology
Services Suppliers Compliance
ProcessSecurity
Orchestration manages your Hybrid IT landscape from service management, down to
the technology layer, providing governance, visibility and control of all services
against changing business needs.

Orchestration, what’s can we deliver?
Service Orchestration
Business Users
Major European Retailer: Fujitsu provides an orchestration service, controlling and setting the standards for service provisioning.
SupplierService Process TechnicalComplianceSecurity
Hybrid IT Services & Resources
Traditional
IT Services
IaaS PaaS SaaS
SIaM Services
with over 50
Processes
Policy &
Compliance
Hybrid IT
Managed
Service
Cloud
Optimisation
Service
Transformation

Fujitsu Hybrid Maturity Model
Management and integration as your Hybrid estate
matures
Clear view of where you are now and the potential to
improve
Focused not just on the technical transformation but
how to transform service as well
Provide capability, resources and skills to manage
estates across multiple platforms
Flexible framework to buy the services that align to your
needs and change as your requirements change
Future proofing your Hybrid IT Managed Service

Hybrid IT Managed Service Components
Network Management
Management of VCNs, DNS, VPN and
FastConnect etc
Network
Service Management
Reporting, Health checks, Tenancy
Management
Service
Management
Compute Management
Provisioning, OS Management,
Monitoring, and Termination of VM
instances
Cloud
Workload
Management
Storage Management
Provisioning and management of Object
and Block storage
StorageCompute
Security Management
Management of IAM and OS hardening
Architectur
e
and
Design
Database Database Management
Management and support for DBaaS and
VM installed databases for Oracle, MySQL
and SQL ServerSecurity

Our Approach
Continuous Improvement
We use an Aha! ideas portal to ensure that our
services are continually meeting regional and
customer requirements
Shinkansen
We use a fast-track framework
to deliver improvements to our
established services
Short Cycle Times
We can establish services within 8 to
10 weeks
Collaboration
We work closely with customers to enhance
the services and to ensure that they meet
customer and market requirements
Governance
An agile but effective governance
process is utilized to ensure that
there is a custpmer ‘interlock’
Work with Uncertainty
Establishing new services often means
working with uncertainty to meet timescales
Agility

Robust ITSM processes
Oracle certified support staff
Use Cloud quickly
Support service immediately available
Rapid cloud adoption
Maximum 1 day request response
Based on Utility Trading model
Pay as you use
Daily service charges
Customer Benefits
Rapidly exploit Cloud without having to
train or re-train staff
One-stop shop for Cloud support
Predictable pay as you use charges
Proactive and reactive support
Fujitsu Other supported
Up-Sell opportunities
FastConnect circuit provisioning via Fujitsu Cloud Connect
Cloud reselling
Professional Services
Migration Services
Efficiency
Agility
Control
Cost

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