This document outlines the fee structure for various travel services, including domestic and international airline tickets, European and low cost airlines, hotel and car reservations, rail tickets, out of hours service, and reporting. Transaction fees are listed per each ticket or service type, with some fees waived for changes, amendments or refunds. Additional notes specify what costs may be excluded from each fee.

1. Fee Structure
Service Type Unit Transaction Fee Notes
Air
Domestic Airline Ticket
European Airline Ticket
International Airline Ticket
Low Cost Airlines
Changes / Amendments
Refunds
Hotel
Reservations
Changes / Amendments
Car Hire
Reservations
Changes / Amendments
Rail
Eurostar & Continental Rail
Eurotunnel
Changes / Amendments
Refunds
General
Out of Hours Service
Passport & Visa
Car Services (e.g. Chauffeur, Taxis)
Reporting
Per Ticket
Per Ticket
Per Ticket
Per Ticket
Per Ticket
Per Ticket
–
–
–
–
Per Ticket
Per Ticket
Per Ticket
Per Ticket
–
–
–
–
£12
£15
£20
£20 return £10 one way
Free
Free
Free
Free
Free
Free
£20
£20
Free
Free
Free
Free
Free
Free
Excluding airline costs
Excluding airline costs
–
–
–
–
–
–
Excluding third party costs
Excluding third party costs
–
Excluding third party costs
& consulate fees
Standard suite reporting