1. Fathima Zohra
Ph No: +61 0469952456
Email Id: fathima.zohra07@gmail.com
PROFESSIONAL SUMMARY
A qualified tester with over 5 years of experience in Manual, Automation and ETL Testing. Experienced in full SDLC and expert at
STLC(Software Testing Life Cycle). Good interpersonal, motivational, and presentation skills. Proven ability to grasp new technologies
quickly and take initiative. Solution Oriented.
• Excellent communication skills.
• Good logical reasoning skills.
• Capable team player/leader with demonstrated interpersonal and collaborative skills.
• Experience in .Net programming (C#, MsSQL, ADO.Net, ASP.Net)
• Proven ability of independent and effective communication with stakeholders.
• ECHN
TECHNICAL EXPERTISE
ICAL EXPERTISE
• Exposure in Application/Functional
areas/Packages
Siebel CRM, .NET application
• Operating Systems Windows XP, Windows 2000, Windows 7
• Testing tools HP Quality Center(ALM), ClearQuest, PRISM(KMS),
Bugzilla, Eclipse(simulator), Microsoft Test Manager,
SOAP UI, IBM ReqPro, IBM Rational Functional Tester,
IBM Rational Quality Manager.
• Programming skills/ Scripting Languages C#, C++ , SQL
• RDBMS SQL Developer
• Exposure in Other tools TOAD,QTP(Automation),Test Complete
• Certifications Certified in Siebel Fundamentals, Six Sigma
• Awards/Achievements Awarded for excellent performance and leadership
shown during Data Migration (ETL) testing.
PROFESSIONAL EXPERIENCE
IBM Period: Mar ’10 - Jan ’15
Test Lead
1. Sound knowledge in Manual, Automation, ETL testing and data validation and resolution in Telecomm environment,
experienced in OSS (Operations Support Systems) testing.
2. Good knowledge of XML, PlSQL, understanding of SQL Server and Oracle database
3. Sound knowledge in Black-box testing methodologies, Test Strategy, STLC, Bug Life Cycle concepts.
4. Expertise in reviewing requirements, deriving and executing Test Cases, developing and maintaining test cases according to
business specification given along with updating and maintaining the traceability matrix.
5. Good Experience in Web Services Testing, JavaScript.
6. Involved in Status Reporting to Stake holders during the Test Execution Phase.
7. Experience in Automation testing using QTP and Selenium.
8. Strong knowledge in Integration Testing, UAT testing, System Testing, Regression, Simulator testing, End-to-end Testing and
Non Functional Testing.
9. Support to IST and JST team during execution.
10. Experienced in defect tracking and documentation and Reporting. Also handled resolution of production defects.
11. Excellent Stakeholder Management skills. Have directly interacted with the Stakeholders (Business/Users) in understanding
the issues and helped in resolving the same.
12. Well versed with Waterfall, Iterative and Agile methodology of testing.
13. Experienced in planning testing process and utilization of test resources.
14. Mentored new recruits and trained them in fundamentals of software testing.
Infosys Technologies Ltd. Period: Sep ‘08– Feb ‘10
Software Engineer (.Net Developer)
1. Experienced in software design, development and unit testing.

2. 2. Experience in Developing of various object-oriented, client-server and multi-tier applications.
3. Designed and successfully applied testing rules and methods for projects.
4. Programming experience in .Net projects.
5. Good knowledge of SQL Server 2005 and C#.
PROJECTS HANDLED
PROJECT#1
Project : Wholesale Self Serve
Client : Bell Canada
Roles : Team Lead
Team Size : 8
Test tools : QC, Bugzilla, SOAP UI
Duration : Jan-2013 to Oct-2014
Description:
The project involves testing of the Wholesale Self Serve application which is used by customers directly to order services like Voice, Data
or IP/Broadband by generating Service Requests. The Bell Client Rep then picks up and processes each of these Service Requests and
which is in turn accepted or rejected by the Bell Rep.
There are different roles and responsibilities to be tested along with the various Business rules for EOM Web Service requirements.
Roles & Responsibilities:
• Test Lead for a team of 8 members.
• Analysis of Requirements, preparation of test plan and test metrics generation at the end of every test cycle.
• System testing of different levels of request flow along with testing negative scenarios for error messages to be generated.
• Logging defects in Bugzilla and working proactively with the development team to close them.
• Designing and executing System Test scripts in QC
• Automated Service Request generation with help of QTP for different products and sub products of Bell Canada to make testing
quicker and efficient.
• Testing of Web Service queries to ensure synchronous responses generated from EOM to WSS application
• XML testing to ensure correct data passed through XML tags for Order generation using SOAP UI.
PROJECT#2
Project : Data Migration – ETL Testing
Client : AT&T
Roles : Team Leader
Team Size : 8
Test tools : ALM / QC, CQ, Toad
Duration : Jul 2011 to Dec-2012
Description:
The project involves migration of data from source application to target application in order to merge the 2 applications. This is the biggest
Data Migration effort in history of Siebel. It involves migration of over 150 objects including Accounts, Agreements and Profiles. The
total volume of the data to be migrated was over 250 million.
Successful delivery of the project would greatly enhance the revenue of client since the efforts required to maintain two applications would
be reduced to half.
Roles & Responsibilities:
• Team Lead for a team of 8 members.
• Analysis of Requirements
• System testing of entities likes Leads, Accounts, Opportunity, Agreements, Campaigns
• Logging defects in QC and working proactively with the development team to close them.
• Designing and executing System Test scripts in QC
• Database testing to ensure no missing records or mismatch of data.
• UI level testing to ensure performance of the application is good and there is no truncation of data post migration.
• Functional testing to ensure the system behaves in the expected way for all migrated data.
PROJECT#3
Project : BASE
Client : AT&T
Roles : System tester
Team Size : 12

3. Test tools : HP QC, CQ, Eclipse
Duration : May-2010 to Jun-2011
Description:
The project BASE is the wireless application of AT&T.
BASE is a suite of sales applications which support business customers for contract and sales, contract life cycle and account management.
BASE also supports interfacing applications within BMG for other third-party sales applications.
BASE is used internally within AT&T by the BMG Sales Organization for account management, and to provide and sell products to
business customers and as well in different kinds of marketing groups.
Work on this project involved work on various objects like Account creation, Agreement for the account, profile for the agreement etc,
along with interacting with third party applications using simulators.
Automation of testcases was done to ensure BASE workflow was smooth.
Roles & Responsibilities:
• Test primary in a team of 8 members.
• Analysis of Requirements
• System testing of entities likes Leads, Accounts, Opportunity, Agreements, Campaigns
• Logging defects in QC and working proactively with the development team to close them.
• Designing and executing System Test scripts in QC
• Testing the UI to ensure performance of the application is good ensuring a defect free code.
• Leading the team for Regression Test scripts and automating the regression testcases using QTP.
Project #4: ‘Make My Trip’
Team Size : 4
Software : .Net , MSSql, javascript.
Duration : Jul ’09 to Feb ‘10
Description:
The project was designed to create a website for a travel agency which has different holiday packages.
The customers can select the desired package with options for mode of travel, type of vehicle, number of adults and children, number of
days of stay and preferable lodging provided by the travel agency.
MSSql was used for the database and ASP.net was used to design the website.
Roles & Responsibilities:
• Developer for the project.
• Analysis of Requirements to understand the client’s needs
• Developing the project using ASP.net and MSSQL and Javascript.
Project #5: ‘Calendar’
Team Size : 4
Software : .Net , MSSql, javascript.
Duration : Nov ’08 to Jun ‘09
Description:
The project was designed as a part of a bigger website.
The calendar would contain important dates and holidays that have been highlighted.
On hovering over the dates the user can get to know the event on that particular day.
MSSql was used for the database and ASP.net was used to design the website. Javascript was used for displaying the event corresponding
to a date as a pop up.
Project #6 : Lens antenna
Description:
Was done in final semester as part of my Graduation (B.E) . The lens antenna was designed to work for submarines and was a part of a
bigger project by DRDO (Defense Research and Development Organization). The antenna need not be deployed and is designed for a wide
range of frequencies upto 20 GHz. The antenna was tested successfully in an anechoid chamber at IISc, Bangalore.
ACADEMIC QUALIFICATIONS
Bachelor Of Engineering (B.E) from R.V. College of Engineering.
REFEREES ON REQUEST.