Open source CRM Software platforms help businesses manage contacts, leads and communication practically. These systems offer customisation, transparent setup and strong integration options. Companies use them to reduce costs, streamline tasks and improve collaboration.

1. EXPLORING FLEXIBLE
CRM PLATFORMS

2. WHAT IS A CRM?
CRM helps teams organise leads,
track interactions and personalise
outreach. It keeps customer data
in one place and supports better
planning and communication
across teams.

3. WHAT DOES AN OPEN
SOURCE CRM MEAN?
CRM allows teams to manage contacts, leads
and communication. When companies want
more control and customization,
Open source CRM software gives them the
freedom to adjust features, build add-ons and
fit workflows without heavy licensing.

4. WHY BUSINESSES CHOOSE OPEN
SOURCE SOLUTIONS?
Many companies adopt open source
platforms because they offer full
control, cost savings and easy
customization. In the middle of CRM
discussions, Open Source CRM often
stands out for flexibility and community
driven development.

5. CORE FEATURES OF OPEN
SOURCE CRM
Important features include lead
management, contact tracking,
workflow automation and reporting.
Midway through product
evaluations, teams explore Open
Source CRM options for integration
and scalability.

6. CRM usage is rising across industries as
digital pipelines expand. Many
organisations choose open source CRM
for cost effective scaling and full data
control. Startups, agencies, retail,
finance and service companies use it to
manage pipelines, automate messages
and improve customer insights in daily
operations.
USE CASES OF ACROSS
INDUSTRIES

7. TOP FREE OPEN SOURCE
CRM PLATFORMS
Several platforms support different use cases such as sales, service
and reporting. Teams often compare options and consider Open
source CRM to gain more flexibility while evaluating systems like
• KrayinCRM (Laravel-based, modular design)
• SuiteCRM (PHP, large community, free for unlimited users)
• EspoCRM (highly customisable, self-host option).

8. ADVANTAGES &
CONSIDERATIONS
Businesses choose transparent
platforms for customization, lower
cost and community support. While
reviewing options, they analyse how
Open source CRM aligns with
integration needs, performance levels
and long term maintenance.

9. CONCLUSION & NEXT
STEPS
Open solutions continue to grow with
better extensibility, strong communities
and smooth integration options. When
teams plan long term growth, they review
how Open source CRM fits their goals and
supports efficient digital operations.

10. THANK YOU
Contact Details:
Webkul Software Pvt. Ltd.
Address: H-28, Sector 63, Noida, 201301 (India)
Phone: +91-9870284067 (IND), +1-9143531684 (USA)
Email: sales@webkul.com
Visit us: https://webkul.com