The document provides an overview of e.surv, a UK-based company that provides property surveys and valuations. It discusses e.surv's founding in 1987, its size with over 900 employees across 27 offices, annual turnover of £63 million, and focus on delivering quality surveys nationally. The primary purpose of e.surv is changing customer buying behavior. It also introduces a new product called PropertyCare+ that provides homeowners with property condition information and maintenance plans. The document emphasizes that e.surv is a people-focused business, offering training and apprenticeships to employees.

1. Defying Gravity
No one can whistle a symphony;
it takes a whole orchestra to play it
- anonymous

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Introduction – The Facts
Founded: 1987
Headcount: 944
Offices: 27
Turnover: £63m
Operates: Nationally
Focus: Delivering quality surveys and valuations
across the UK

3. Introduction – Values

4. Our Company
Just another firm of Chartered Surveyors? We are the
UK’s leading provider of valuation and survey
products in the UK and part of LSL Property Service
PLC. Some of our brands that you may recognise

5. Introduction – Primary Purpose
e.surv is on a journey to change customer
buying behaviour
e.surv Chartered Surveyors
e.surv is the largest distributor of lender valuations in the UK.
We provide private surveys and lender valuations from coast
to coast. In streets up and down the country, our surveyors are
working hard to provide the very best service to our customers.

6. Education and information

7. Our new market proposition
PropertyCare+
PropertyCare+
- an innovative new product from e.surv.
-Professional inspection service designed to give homeowners condition
information on their property
-Launched in November 2011 as a controlled trial
-Delivered by RICS qualified chartered surveyors
-Helps homeowners budget for unexpected repair costs and encourages cyclical
maintenance plans
-Protects customers from the rogue trader effect

8. Leadership
Great companies need great managers and leaders
Mitre training and apprenticeships available for admin staff
Great leaders inspire people to follow!!!
•146 training courses completed
•29 training courses ongoing
•54 apprenticeships ongoing
•62 short courses booked for February 2012

9. 9
e.surv – a people business!
Surveyor
Focus Group
Employee
Opinion
Survey
Health & Safety
Committee

10. Staff engagement

11. Giving something back

12. One to Watch!!!*
*Best Companies’ One to Watch Accreditation