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CIPD SEMINAR FOR SIG
 www.bennettslegal.co.uk
Staffing issues for smaller businesses
Speaker: Paul Bennett 0844 472 2378
   contactus@bennettslegal.co.uk

           © Copyright Bennett's Legal Limited 2011
What is a small business?
•   Start up to 50 people;
•   Often owner managed;
•   Often run by family and friends;
•   Focus on what they know;
•   Fall outs and failures come at a high price.




                   © Copyright Bennett's Legal Limited 2011
Business Structure
Sole Trader                                 Partnership
• If they intend to be a sole               • In a partnership, two or
  trader, they are self-                      more self-employed people
  employed, with no special                   work together as partners
  legal structure.                            and share the profits (or
• The trader is the business.                 losses).
                                            • No legal personality
                                              meaning the partners are
                                              liable for the businesses
                                              debts.


                      © Copyright Bennett's Legal Limited 2011
Structure Part 2
Limited Company                               Limited Liability Partnership
• A limited company is a                      • A limited liability
  separate legal entity, distinct                partnership has some of the
  from its shareholders,                         advantages (and
  directors and employees.                       disadvantages) of both a
• Unlike a sole trader or                        company and a partnership.
  partnership, it is not the same
                                              • It has a separate legal entity
  as the individuals who own or
  run it. For example, it is a                   and therefore can continue
  separate legal entity and can                  despite the resignation or
  sue or be sued in its own                      death of some members.
  name.

                        © Copyright Bennett's Legal Limited 2011
Structure
• We have seen three recent cases were the wrong
  structure is claimed against by employees/former
  employees;
• Self prepared contacts;
• Or worse no contracts;

The employer wants to get this right – it
protects them and manages risk. SME’s are the only
one who get it wrong.

                 © Copyright Bennett's Legal Limited 2011
Do they need to be employed?
Employees                             Workers
• Full time;                          • Consultants;
• Part Time;                          • Project workers;
• Employment rights                   • Self employed;
  accrued.                            • Temporary staff (if you
                                        get things right);




                © Copyright Bennett's Legal Limited 2011
Keys Tips
1. Train the interviewer – smaller employers often
   lack the skills to shortlist and interview;
2. Give SME’s a structure (interview forms, key
   questions, interview, reference requests);
3. If you are an independent consultant – offer to
   sit in at second stage interview or to conduct
   preliminary interviews;
4. Recruitment agencies – they cost if successful
   but can be used to reduce no hope applications
   by SME’s;
                 © Copyright Bennett's Legal Limited 2011
Key Tips – Part 2
5. Offer letters and statement of terms can be
   combined (it reduces the paperwork);
6. Probationary periods of 6 months are often
   useful because smaller employers take longer
   to settle into;
7. Review – 1 week, 1 month and as
   appropriate thereafter;
8. Think beyond employees;

                © Copyright Bennett's Legal Limited 2011
Key Tips – Part 3
9. Register with HMRC as an employer – you get
   free software to help with payroll (or
   outsource this to your accountant);
10. SME’s often fail to deal with grievances,
   discipline and performance issues – the
   barriers are confidence, knowledge and
   training – all are easy to remedy.


               © Copyright Bennett's Legal Limited 2011
Flexible Working Solutions
• Not all workers need to be employees;
• Different rights and obligations exist between
  the two;
• Employees have far better rights;
• Employers can make use of these differences
  to reduce the cost of employing staff;
• SME’s often fail to take advantage of the
  differences – so tonight's aim it to remind you
  of them and suggest uses for them.
                © Copyright Bennett's Legal Limited 2011
Flexible Working Solutions
Employees                                Workers
• Written particulars of                 • Not need a statement of
  employment (Section 1 ERA                terms;
  1996 within 8 weeks).
• Statutory Sick Pay(SSP)                • No SSP, SMP, SPP, SAP
  needs to be paid.
• Statutory Maternity Pay
  (SMP), Paternity (SPP),
  Adoption(SAP) needs to be
  paid.


                   © Copyright Bennett's Legal Limited 2011
Employment Status Overview
              (continued)
Employees                                  Workers
• Time off for public duties,              • No such “rights”.
  trade union etc;                         • No such protection rights.
• Notice Pay on termination,
  written reasons for
  dismissal, right not to be
  unfairly dismissed,
  redundancy payment right
  (after 2 year qualifying
  period).


                     © Copyright Bennett's Legal Limited 2011
Does it matter?
• It may do to the employee or worker;
• It affects HMRC Taxation and National
  Insurance position (you can save money and
  some workers can to!);
• Employment Tribunals have to apply the rights
  applicable to the status of the worker. Using
  workers reduces the risks;


                © Copyright Bennett's Legal Limited 2011
Full Time In house
• I see businesses trying to claim all staff are self
  employed;
• Full Time, part of the furniture workers are
  employees both for HMRC and ET purposes.
  Trying to argue not is foolish and destroys
  credibility.



                  © Copyright Bennett's Legal Limited 2011
Not employed – the key question
• Anyone not working a typical way. I mean
  work which does not fit the classic or
  traditional concept of an employee working
  full-time for a single employer under a
  contract of indefinite length;
• For example:- Casual, Home Workers,
  Consultants, Self Employed or Multi-
  Employed.

               © Copyright Bennett's Legal Limited 2011
Casual
The flexibility in such arrangements may suit both employer
and worker and often takes the form of:

• One-off tasks or events;

• Being available on an on-call basis: the employer contacting
  the worker when work becomes available, but there being no
  obligation on the worker to accept the work;

• Working under a zero hours contract, under which the
  employer does not guarantee to provide work and pays only
  for work actually done can be useful in some sectors (care
  work, bar, shop staff etc);

                     © Copyright Bennett's Legal Limited 2011
How to do casual working?
• Zero hours contracts                   • Zero hours contract the
  with individuals;                        ideal if recruiting direct;
• Target skill shortages                 • Agency workers –
  and those for whom it                    “temps” ensuring
  may appeal i.e.                          neither the agent or
  Students, parents with                   business have them as
  child care issues, older                 employees (a paper trail
  workers, self-employed                   test. ET/HMRC check if
  people looking to top                    such arrangement are a
  up income.                               sham).
                   © Copyright Bennett's Legal Limited 2011
Consultants
• Many self-employed workers are engaged on a
  consultancy basis. However, a person who works
  in a consultancy or advisory capacity may also be
  an employee – so be clear and sure of status;
• Whether an individual is self-employed or an
  employee will depend on the circumstances and
  the application of relevant case law. Get a written
  agreement in place and stick to it – include status
  clause and Tax and NI indemnity for business;

                  © Copyright Bennett's Legal Limited 2011
Consultants
• SME’s can obtain highly skilled individuals for
  a limited time period per week/month;
• SME’s can secure specialist skills PR, Sales,
  Marketing even HR for a modest fee set
  against full time employment;




                 © Copyright Bennett's Legal Limited 2011
Why consider this?
• Self Employed                           • No PAYE;
  Consultants;                            • Payment by results;
• Experts selling their                   • No tax contribution by
  skills to the business;                   employer;
• Project based work;                     • No NI contribution by
• Temporary workers                         employer;
  being used to bridge                    • No long term
  gaps;                                     overheads;
• Payment on invoice –                    • Limited cost
  reduced PAYE/payroll                      commitments.

                    © Copyright Bennett's Legal Limited 2011
Why now?
• Flexibility for both parties;
• Income from various sources for experts;
• It bridges the gap between permanent new
  roles for the recently unemployed;
• Economic situation causes both sides to
  consider “new” ways of working.



               © Copyright Bennett's Legal Limited 2011
SME Insurance
Risk                                        Taxation
• Is it covered by insurance?               • Company and individual
• Key man? Life? Illness?                     cover?
• Health insurance?
• Employee Insurance?
• Public Liability Insurance?




                      © Copyright Bennett's Legal Limited 2011
Insurance
• Businesses (of whatever structure) need to
  consider what risks they need to be insured
  against and they would like to be insured
  against;
• As a someone advising small businesses this is
  a crucial first meeting issue – What have they
  got? What must they have? What do they
  really need?

                © Copyright Bennett's Legal Limited 2011
Public Liability Insurance
• This covers those in contact with the public for
  accidents, mishaps and claims against the
  business;
• A slip, trip or accident;
• Typically all businesses will need this and it
  can be purchased cheaply;
• Details of the insurance should be kept by the
  business for 40 years (it is a requirement);
• Applies to SME’s.
                 © Copyright Bennett's Legal Limited 2011
Examples
The Painter and                          The Party DJ
  Decorator                              • Held in a hall/pub;
• People visiting the site               • Someone falling over
  having an accident;                      equipment;
• Injury;                                • Liability may be split
• Losses from the actions                  with others (i.e. Venue);
  of the painter;                        • Likely that responsible
• The householder who                      venues will require
  purchased the service.                   service from someone
                                           with insurance.

                   © Copyright Bennett's Legal Limited 2011
Employers Liability Insurance
• Usually sold with PLI;
• A requirement of being an employer or having
  “workers” – it needed for both;
• Covers injury type claims sustained in the
  workplace;
• Covers the actions of your business and your
  workforce against third parties.


               © Copyright Bennett's Legal Limited 2011
Professional Indemnity Insurance
• Covers advice and actions of the business to
  its clients;
• Growing importance to small businesses –
  most SME’s require this for example the
  website designer with defective software
  would need this type of insurance;
• Typical costs are a few hundred pounds.


                © Copyright Bennett's Legal Limited 2011
Red Tape – The Business Barrier
• 99% of my clients resent “red tape” and the
  costs of compliance when they make their first
  appointment;
• SME’s in particular suffer from a fear factor;
• Many are relieved when they know the reality
  and not the perception;
• Key issues for small business are insurance,
  health & safety, data protection and
  employment law.
                © Copyright Bennett's Legal Limited 2011
Health & Safety
• Its a two way thing;                   • With my clients I offer to
• The business sets the                    guide them through the
  policy and manage risk;                  HSE material in the
• The Employees must take                  context of their business
  care of themselves and                   or get a specialist
  each other!;                             consultant to do so;
• Free resources are made
  available by the Health &
  Safety Executive – these
  cover common risk and
  industry.

                   © Copyright Bennett's Legal Limited 2011
Health & Safety Checklist – Part 1
1. Have you considered the industry and known
   risks on the HSE website?
2. Has the small business considered the
   issues?
3. Is the process documented?
4. Are records kept? By whom and where?
5. Risk assessments – has one been done? Is it
   up to date;
               © Copyright Bennett's Legal Limited 2011
Data Protection
• Information Commissioners Registration
  required if the business handles personal
  data?
• Annual registration fee – Typically, £35 for
  SME’s.




                 © Copyright Bennett's Legal Limited 2011
Employment Law
The starting point with employment law is as
always -
“Have what you have done documented!”
1. Offer of Employment Letters;
2. Contract or Statement of Terms;
3. Have policies in a Staff Handbook;
4. Document and take notes at any discussions
   with staff – what was said, when, why, and
   confirm any agreements/objectives.

                © Copyright Bennett's Legal Limited 2011
Employment Law Part 2
5. Have redundancy and disciplinary criteria
   documented;
6. Get staff to sign, acknowledge and agree
   handbooks, policies and agreed actions.

It is basic but it manages an SME’s risk and
SME’s are either very good or very poor at this
so HR Consultants – it may need to be you who
follows things up.

                 © Copyright Bennett's Legal Limited 2011
Employment Law
• Remember the legislation protects applicants
  as well as employees;
• Workers (including self-employed people)
  have certain employment rights.




                © Copyright Bennett's Legal Limited 2011
Question & Answer Session




       © Copyright Bennett's Legal Limited 2011
About Bennett’s Legal
• Boutique Law Firm – services include
  Employment Law, HR Support, business advice
  including consultancy and commercial law;
• Based in Shrewsbury with clients from all over
  the UK;
• International clients in the financial sector;
• Our clients include central government;

   www.bennettslegal.co.uk
                © Copyright Bennett's Legal Limited 2011

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Employment Law for Small Businesses

  • 1. CIPD SEMINAR FOR SIG www.bennettslegal.co.uk Staffing issues for smaller businesses Speaker: Paul Bennett 0844 472 2378 contactus@bennettslegal.co.uk © Copyright Bennett's Legal Limited 2011
  • 2. What is a small business? • Start up to 50 people; • Often owner managed; • Often run by family and friends; • Focus on what they know; • Fall outs and failures come at a high price. © Copyright Bennett's Legal Limited 2011
  • 3. Business Structure Sole Trader Partnership • If they intend to be a sole • In a partnership, two or trader, they are self- more self-employed people employed, with no special work together as partners legal structure. and share the profits (or • The trader is the business. losses). • No legal personality meaning the partners are liable for the businesses debts. © Copyright Bennett's Legal Limited 2011
  • 4. Structure Part 2 Limited Company Limited Liability Partnership • A limited company is a • A limited liability separate legal entity, distinct partnership has some of the from its shareholders, advantages (and directors and employees. disadvantages) of both a • Unlike a sole trader or company and a partnership. partnership, it is not the same • It has a separate legal entity as the individuals who own or run it. For example, it is a and therefore can continue separate legal entity and can despite the resignation or sue or be sued in its own death of some members. name. © Copyright Bennett's Legal Limited 2011
  • 5. Structure • We have seen three recent cases were the wrong structure is claimed against by employees/former employees; • Self prepared contacts; • Or worse no contracts; The employer wants to get this right – it protects them and manages risk. SME’s are the only one who get it wrong. © Copyright Bennett's Legal Limited 2011
  • 6. Do they need to be employed? Employees Workers • Full time; • Consultants; • Part Time; • Project workers; • Employment rights • Self employed; accrued. • Temporary staff (if you get things right); © Copyright Bennett's Legal Limited 2011
  • 7. Keys Tips 1. Train the interviewer – smaller employers often lack the skills to shortlist and interview; 2. Give SME’s a structure (interview forms, key questions, interview, reference requests); 3. If you are an independent consultant – offer to sit in at second stage interview or to conduct preliminary interviews; 4. Recruitment agencies – they cost if successful but can be used to reduce no hope applications by SME’s; © Copyright Bennett's Legal Limited 2011
  • 8. Key Tips – Part 2 5. Offer letters and statement of terms can be combined (it reduces the paperwork); 6. Probationary periods of 6 months are often useful because smaller employers take longer to settle into; 7. Review – 1 week, 1 month and as appropriate thereafter; 8. Think beyond employees; © Copyright Bennett's Legal Limited 2011
  • 9. Key Tips – Part 3 9. Register with HMRC as an employer – you get free software to help with payroll (or outsource this to your accountant); 10. SME’s often fail to deal with grievances, discipline and performance issues – the barriers are confidence, knowledge and training – all are easy to remedy. © Copyright Bennett's Legal Limited 2011
  • 10. Flexible Working Solutions • Not all workers need to be employees; • Different rights and obligations exist between the two; • Employees have far better rights; • Employers can make use of these differences to reduce the cost of employing staff; • SME’s often fail to take advantage of the differences – so tonight's aim it to remind you of them and suggest uses for them. © Copyright Bennett's Legal Limited 2011
  • 11. Flexible Working Solutions Employees Workers • Written particulars of • Not need a statement of employment (Section 1 ERA terms; 1996 within 8 weeks). • Statutory Sick Pay(SSP) • No SSP, SMP, SPP, SAP needs to be paid. • Statutory Maternity Pay (SMP), Paternity (SPP), Adoption(SAP) needs to be paid. © Copyright Bennett's Legal Limited 2011
  • 12. Employment Status Overview (continued) Employees Workers • Time off for public duties, • No such “rights”. trade union etc; • No such protection rights. • Notice Pay on termination, written reasons for dismissal, right not to be unfairly dismissed, redundancy payment right (after 2 year qualifying period). © Copyright Bennett's Legal Limited 2011
  • 13. Does it matter? • It may do to the employee or worker; • It affects HMRC Taxation and National Insurance position (you can save money and some workers can to!); • Employment Tribunals have to apply the rights applicable to the status of the worker. Using workers reduces the risks; © Copyright Bennett's Legal Limited 2011
  • 14. Full Time In house • I see businesses trying to claim all staff are self employed; • Full Time, part of the furniture workers are employees both for HMRC and ET purposes. Trying to argue not is foolish and destroys credibility. © Copyright Bennett's Legal Limited 2011
  • 15. Not employed – the key question • Anyone not working a typical way. I mean work which does not fit the classic or traditional concept of an employee working full-time for a single employer under a contract of indefinite length; • For example:- Casual, Home Workers, Consultants, Self Employed or Multi- Employed. © Copyright Bennett's Legal Limited 2011
  • 16. Casual The flexibility in such arrangements may suit both employer and worker and often takes the form of: • One-off tasks or events; • Being available on an on-call basis: the employer contacting the worker when work becomes available, but there being no obligation on the worker to accept the work; • Working under a zero hours contract, under which the employer does not guarantee to provide work and pays only for work actually done can be useful in some sectors (care work, bar, shop staff etc); © Copyright Bennett's Legal Limited 2011
  • 17. How to do casual working? • Zero hours contracts • Zero hours contract the with individuals; ideal if recruiting direct; • Target skill shortages • Agency workers – and those for whom it “temps” ensuring may appeal i.e. neither the agent or Students, parents with business have them as child care issues, older employees (a paper trail workers, self-employed test. ET/HMRC check if people looking to top such arrangement are a up income. sham). © Copyright Bennett's Legal Limited 2011
  • 18. Consultants • Many self-employed workers are engaged on a consultancy basis. However, a person who works in a consultancy or advisory capacity may also be an employee – so be clear and sure of status; • Whether an individual is self-employed or an employee will depend on the circumstances and the application of relevant case law. Get a written agreement in place and stick to it – include status clause and Tax and NI indemnity for business; © Copyright Bennett's Legal Limited 2011
  • 19. Consultants • SME’s can obtain highly skilled individuals for a limited time period per week/month; • SME’s can secure specialist skills PR, Sales, Marketing even HR for a modest fee set against full time employment; © Copyright Bennett's Legal Limited 2011
  • 20. Why consider this? • Self Employed • No PAYE; Consultants; • Payment by results; • Experts selling their • No tax contribution by skills to the business; employer; • Project based work; • No NI contribution by • Temporary workers employer; being used to bridge • No long term gaps; overheads; • Payment on invoice – • Limited cost reduced PAYE/payroll commitments. © Copyright Bennett's Legal Limited 2011
  • 21. Why now? • Flexibility for both parties; • Income from various sources for experts; • It bridges the gap between permanent new roles for the recently unemployed; • Economic situation causes both sides to consider “new” ways of working. © Copyright Bennett's Legal Limited 2011
  • 22. SME Insurance Risk Taxation • Is it covered by insurance? • Company and individual • Key man? Life? Illness? cover? • Health insurance? • Employee Insurance? • Public Liability Insurance? © Copyright Bennett's Legal Limited 2011
  • 23. Insurance • Businesses (of whatever structure) need to consider what risks they need to be insured against and they would like to be insured against; • As a someone advising small businesses this is a crucial first meeting issue – What have they got? What must they have? What do they really need? © Copyright Bennett's Legal Limited 2011
  • 24. Public Liability Insurance • This covers those in contact with the public for accidents, mishaps and claims against the business; • A slip, trip or accident; • Typically all businesses will need this and it can be purchased cheaply; • Details of the insurance should be kept by the business for 40 years (it is a requirement); • Applies to SME’s. © Copyright Bennett's Legal Limited 2011
  • 25. Examples The Painter and The Party DJ Decorator • Held in a hall/pub; • People visiting the site • Someone falling over having an accident; equipment; • Injury; • Liability may be split • Losses from the actions with others (i.e. Venue); of the painter; • Likely that responsible • The householder who venues will require purchased the service. service from someone with insurance. © Copyright Bennett's Legal Limited 2011
  • 26. Employers Liability Insurance • Usually sold with PLI; • A requirement of being an employer or having “workers” – it needed for both; • Covers injury type claims sustained in the workplace; • Covers the actions of your business and your workforce against third parties. © Copyright Bennett's Legal Limited 2011
  • 27. Professional Indemnity Insurance • Covers advice and actions of the business to its clients; • Growing importance to small businesses – most SME’s require this for example the website designer with defective software would need this type of insurance; • Typical costs are a few hundred pounds. © Copyright Bennett's Legal Limited 2011
  • 28. Red Tape – The Business Barrier • 99% of my clients resent “red tape” and the costs of compliance when they make their first appointment; • SME’s in particular suffer from a fear factor; • Many are relieved when they know the reality and not the perception; • Key issues for small business are insurance, health & safety, data protection and employment law. © Copyright Bennett's Legal Limited 2011
  • 29. Health & Safety • Its a two way thing; • With my clients I offer to • The business sets the guide them through the policy and manage risk; HSE material in the • The Employees must take context of their business care of themselves and or get a specialist each other!; consultant to do so; • Free resources are made available by the Health & Safety Executive – these cover common risk and industry. © Copyright Bennett's Legal Limited 2011
  • 30. Health & Safety Checklist – Part 1 1. Have you considered the industry and known risks on the HSE website? 2. Has the small business considered the issues? 3. Is the process documented? 4. Are records kept? By whom and where? 5. Risk assessments – has one been done? Is it up to date; © Copyright Bennett's Legal Limited 2011
  • 31. Data Protection • Information Commissioners Registration required if the business handles personal data? • Annual registration fee – Typically, £35 for SME’s. © Copyright Bennett's Legal Limited 2011
  • 32. Employment Law The starting point with employment law is as always - “Have what you have done documented!” 1. Offer of Employment Letters; 2. Contract or Statement of Terms; 3. Have policies in a Staff Handbook; 4. Document and take notes at any discussions with staff – what was said, when, why, and confirm any agreements/objectives. © Copyright Bennett's Legal Limited 2011
  • 33. Employment Law Part 2 5. Have redundancy and disciplinary criteria documented; 6. Get staff to sign, acknowledge and agree handbooks, policies and agreed actions. It is basic but it manages an SME’s risk and SME’s are either very good or very poor at this so HR Consultants – it may need to be you who follows things up. © Copyright Bennett's Legal Limited 2011
  • 34. Employment Law • Remember the legislation protects applicants as well as employees; • Workers (including self-employed people) have certain employment rights. © Copyright Bennett's Legal Limited 2011
  • 35. Question & Answer Session © Copyright Bennett's Legal Limited 2011
  • 36. About Bennett’s Legal • Boutique Law Firm – services include Employment Law, HR Support, business advice including consultancy and commercial law; • Based in Shrewsbury with clients from all over the UK; • International clients in the financial sector; • Our clients include central government; www.bennettslegal.co.uk © Copyright Bennett's Legal Limited 2011