In Search of Supply Chain Excellence - Report - 17 MAR 2016

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In Search of Supply Chain Excellence
Insights from Four Years of Quantitative Research
03/18/2016
By Lora Cecere
Founder a...

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Contents
Research Methodology
Disclosure
Executive Summary
Supply Chain Strategy and the
Definition of Supply Chain...

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Research Methodology
Research is our business. As a group, we triangulate data from multiple sources, analyze for i...

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To ensure clarity of the research, each finding is presented as an image. At the bottom of each image
the reader wi...

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Executive Summary
No two supply chains are alike. While business is changing quickly, the supply chain processes ar...

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Figure 3. Supply Chain Descriptors: Current State versus Desired Operation
As shown in Figure 3, while supply chain...

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Table 1. Characteristics of Companies with Supply Chains Working Well
To make this report actionable for the busine...

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alignment, the lack of skilled people to perform the job, and an understanding of the supply chain by
the executive...

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Figure 5. Overview of Organizational Alignment
As shown in Table 2, when the organization has experienced higher le...

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Alignment does not just happen. It requires change management and leadership. Organizations align
more easily when...

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Figure 6. Changes in Supply Chain Agility Over Time
Companies with higher levels of agility and alignment are more...

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Figure 7. Characteristics of Supply Chain Centers of Excellence: Importance versus Performance
Unfortunately, only...

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The statement of, "Doing the same thing over and over and expecting new and different results is
insanity" is attr...

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Table 3. Characteristics of Companies by Industry
Figure 9. Current State of Supply Chain Network Visibility

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Since most companies invested in the automation of the enterprise, not the value network, visibility
within the co...

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• Inadequacy of Portals. Macy's, the North American retailer, is under market attack. They are
pushing back on sup...

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the network and build win-win relationships. We have spent the last decade building win/lose
transactional data mo...

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Delivering successful S&OP is dependent on the right combination of technology, process and
leadership. For the re...

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Figure 13. Gaps in S&OP Technology Capabilities
Next steps? The answer is simple. Don't misconstrue S&OP technolog...

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Table 5. Characteristics of S&OP Effectiveness
Supply Chain Talent and Building Core
Capabilities
The shortage of ...

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Figure 14. Performance in Management of Supply Chain Talent
As shown in Table 6, in the management of talent there...

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Data and IT Strategies
Within the organization there is ongoing tension between IT and Operations. With many CIOs
...

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Table 7. Characteristics of Companies with Higher Success Rate with IT Implementations
The consolidation of ERP in...

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Recommendations and Insights
The goal of this report is to understand the characteristics of companies who report ...

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Conclusion
There are many beliefs about what drives supply chain excellence. In this report we have tried to peel
...

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Terms to Know
Getting clear on terms is often the first step to driving a supply chain transformation. To help tea...

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are defined it identifies the point at which inventory is decoupled on a push/pull boundary.
• Postponement. An in...

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Appendix
In this section we share the demographic information of survey respondents, along with research
findings,...

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Figure B. Respondent Characterization by Industry
Table A. High-Level Characteristics of Respondents by Industry

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Figure C. Number of Functions Reporting to the Supply Chain Organization
Figure D. Number of Instances of Enterpri...

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Figure E. Characteristics of the Supply Chain Organization
Figure F. Presence of a Supply Chain Center of Excellen...

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Figure G. Success of a Supply Chain Center of Excellence
Figure H. Current State of Supply Chain Agility within th...

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Figure I. B2B Solutions Currently Used
Additional Reading
If you have enjoyed this report, check out additional re...

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About Supply Chain Insights LLC
Founded in February, 2012 by Lora Cecere, Supply Chain Insights LLC is beginning i...

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Endnotes
i
Defining Supply Chain Excellence, Supply Chain Insights, 03/18/2015, http://supplychaininsights.com/dri...

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