How can we listen better?

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How can we
listen
better?

Question # 1: How can we avoid to interrupt?
Question # 2: Are you more introverted than extroverted?
Question # 3: What d...

Question # 1
How can we
avoid to interrupt?

When you interrupt, or when you plunge in
too quickly to make yourself heard, you are
behaving impatiently.
https://www.li...

Be mindful that a pause, even a long one, does
not necessarily mean that the speaker has
finished.
Let the speaker continu...

Silence can buy you time to think.
http://www.fastcompany.com/3038222/4-habits-of-good-listeners

Silence can be one of the most
powerful forms of communication.
https://hbr.org/2014/01/how-couples-can-cope-with-professi...

http://leadershipfreak.wordpress.com/2013/03/21/the-secret-and-power-of-listening/
Close your mouth

Question # 2
Are you more introverted
or more extroverted?

Further inspiration
https://www.teacherspayteachers.com/Product/Introvert-and-extrovert-2037536

Question # 3
What do you value more:
Listening or speaking?

Today, will you decide to wear a learning lens
or a lecturing lens?
https://www.farnamstreetblog.com/2015/11/listening-lea...

To fully listen, you must first believe
it is a critical part of your job.
https://hbr.org/2014/04/what-gets-in-the-way-of...

Some of us may have had early experiences in life
where we were taught to be listeners instead of
speakers.
Some of us wer...

For most of my 20s, I assumed that the
world was more interested in me than I
was in it, so I spent most of my time
talkin...

Further inspiration
https://www.teacherspayteachers.com/Product/Questions-to-discover-your-values-1329394

Question # 4
In your next conversation,
what do you plan
to listen for?

Before the talking begins, skilled learners
mentally review what they already know
about the subject.
Then they set a goal...

Examples of what to listen for:
 Needs and wants.
 Values.
 Purpose.
 Emotions.
 Problems.
https://leadershipfreak.wo...

http://www.fastcompany.com/3038222/4-habits-of-good-listeners
2 additional questions to ask yourself:
1. What is the purpo...

Question # 5
What do you think about
repeating what you heard
using your own words?

Person A
It’s impossible to work like this!
Person B
What I hear is / if I understand you correctly,
you find it difficult...

The listener does not have to agree with the
speaker - he or she must simply repeat what
he/she thinks the speaker said.
T...

Question # 6
How can you reduce
your need to be right?

Ability to pay attention
Need to be right
Kofman, Fred: Conscious Business, p. 156.

When you’ve had a long day and your partner is
talking through his or her stresses, it’s tempting to
let your partner know...

There has to be a certain humility
to listen well.
Kevin Sharer
https://www.mckinseyquarterly.com/Governance/Leadership/Wh...

Try to reassure the person you speak with that
you empathize with what she / he is saying.
http://www.inc.com/tom-searcy/h...

Further inspiration
https://www.teacherspayteachers.com/Product/Social-competence-1600674

Question # 7
How can we ask more
and better questions?

By asking questions, you can clarify
what the person really needs.
https://hbr.org/2016/05/listening-is-an-overlooked-lead...

Ask questions from a position of curiosity.
http://www.colorado.edu/conflict/transform/dialog.htm

Examples of questions to ask
 What do you think?
 How do you feel about it?
 Can you tell me more about that?
 What ha...

Further inspiration
https://www.teacherspayteachers.com/Product/Question-types-1567673

Question # 8
How can we stop doing
other things when we
listen to someone?

Try to focus on what the other person is saying.
https://www.linkedin.com/pulse/how-become-better-listener-dr-travis-bradb...

Effective listening requires our focused attention.
To listen well, eliminate all distractions.
https://hbr.org/2015/02/ho...

The human mind is unable to genuinely
focus on 2 activities at once.
Visible learning and the science of how we learn, loc...

Listen. That means do not multitask.
I’m not just talking about doing email, surfing
the web, or creating a grocery list. ...

The moment you remove your attention from a task,
you can expect no meaningful learning or skill
development to take place...

You can’t pick up on facial expressions
if your gaze is down at your phone.
https://hbr.org/2015/01/how-to-really-listen-t...

Question # 9
How can you have more
eye contact with the
person you listen to?

By observing what a person gets energized about,
you can find out what she / he really wants to say.
https://hbr.org/2016/...

Eye contact helps develop trust.
Addis, Scott: Body language. Actions speak louder than words.
Rough Notes, July 2008.

Question # 10
How do we listen well to
a person’s body language?

Voice
38%
Body
language
55% impact
Use of words
7% impact
Sources
http://en.wikipedia.org/wiki/Albert_Mehrabian
http://blo...

When we remain silent, we improve the
odds that we’ll spot nonverbal cues we
might have missed otherwise.
https://www.mcki...

Nonverbal cues could indicate what the
speaker isn't saying. Often what she is
not saying is as important as what she is.
...

http://www.howcast.com/videos/218107-How-To-Be-a-Good-Listener

Adopting words, body postures, positions
and movements that are similar to the
speaker will allow the speaker to relax and...

Question # 11
What do you think about
taking notes about what
you hear?

When you notice something has blocked
you from listening, simply make a note of
it and shift your attention back to what
t...

Once you write it down,
you have put it in your brain.
http://barongroup.com/images/Are_you_listening.pdf

Further inspiration
https://www.teacherspayteachers.com/Product/Learning-strategies-1487708

Question # 12
What can we do to
not judge too early?

People can listen 3 – 5 times faster
than they can talk.
http://findarticles.com/p/articles/mi_m4153/is_4_60/ai_106863366/...

Because a listener can listen at a faster
rate than most speakers talk, there is a
tendency to evaluate too quickly.
http:...

http://hbr.org/web/slideshows/difficult-conversations-nine-common-mistakes/1-slide

Judgments and decisions should be
reserved until after the talker has finished.
At that time, and only then, review his
ma...

Instead of judging a person you listen to, judge
yourself: An idea might not strike you
immediately, but if you give it ti...

Further inspiration
http://www.7cupsoftea.com/
https://hbr.org/2015/02/everything-you-need-to-know-about-becoming-a-better...

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