SlideShare a Scribd company logo
Elaboration
of MasterCard
Reason Codes
B Y C H A R G E B A C K E X P E R T Z
Master
Card
MasterCard uses the four
main categories to
organize its reason codes:
Authorization, Card
Member Disputes, Fraud,
and Processing Errors
(which MasterCard refers
to as Point-of-Interaction
Errors).
All Codes is here
4807: Warning
Bulletin File
4808
Requested/Requir
ed Authorization
Not Obtained
4802:
Requested/Requir
ed Item Illegible
or Missing
4801: Requested
Transaction Data
Not Received
4812: Account
Number Not on File
4831: Transaction
Amount Differs
4834: Duplicate
Processing
4835: Card Not
Valid or Expired
MasterCard Codes
4837 No Cardholder
Authorization
4847: Exceeds
Floor Limit – Not
Authorized and
Fraudulent
Transaction
4849: Questionable
Merchant Activity
4850: Credit
Posted as a
Purchase
4853: Cardholder
Dispute –
Defective/Not as
Described
4840: Fraudulent
Processing of
Transactions
4841: Cancelled
Recurring
Transaction
4846: Correct
Transaction
Currency Code Not
Provided
MasterCard Codes
4854: Cardholder
Dispute – Not
Elsewhere
Classified
4860: Credit Not
Processed
4863 Cardholder
Does Not
Recognize –
PotentialFraud
4862 Counterfeit
Transaction
Magnetic Stripe
POS Fraud
4855 Non-Receipt
of Merchandise
4857 Card-
Activated
Telephone
Transaction
4859: Addendum,
No-show, or ATM
Dispute
US HQ
10300 49th Street N Suite 427
Clearwater, Florida 33762
UK HQ
45 Rosehaugh Road Inverness
Inverness-Shire IV3 8SW
+1 (844) 465 - 4723
app@chargebackexpertz.com

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Elaboration of MasterCard Reason Codes

  • 1. Elaboration of MasterCard Reason Codes B Y C H A R G E B A C K E X P E R T Z
  • 2. Master Card MasterCard uses the four main categories to organize its reason codes: Authorization, Card Member Disputes, Fraud, and Processing Errors (which MasterCard refers to as Point-of-Interaction Errors).
  • 3. All Codes is here 4807: Warning Bulletin File 4808 Requested/Requir ed Authorization Not Obtained 4802: Requested/Requir ed Item Illegible or Missing 4801: Requested Transaction Data Not Received 4812: Account Number Not on File 4831: Transaction Amount Differs 4834: Duplicate Processing 4835: Card Not Valid or Expired
  • 4. MasterCard Codes 4837 No Cardholder Authorization 4847: Exceeds Floor Limit – Not Authorized and Fraudulent Transaction 4849: Questionable Merchant Activity 4850: Credit Posted as a Purchase 4853: Cardholder Dispute – Defective/Not as Described 4840: Fraudulent Processing of Transactions 4841: Cancelled Recurring Transaction 4846: Correct Transaction Currency Code Not Provided
  • 5. MasterCard Codes 4854: Cardholder Dispute – Not Elsewhere Classified 4860: Credit Not Processed 4863 Cardholder Does Not Recognize – PotentialFraud 4862 Counterfeit Transaction Magnetic Stripe POS Fraud 4855 Non-Receipt of Merchandise 4857 Card- Activated Telephone Transaction 4859: Addendum, No-show, or ATM Dispute
  • 6. US HQ 10300 49th Street N Suite 427 Clearwater, Florida 33762 UK HQ 45 Rosehaugh Road Inverness Inverness-Shire IV3 8SW +1 (844) 465 - 4723 app@chargebackexpertz.com