Dell Server Certification

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Here at UpOut, we love to run marketing experiments. In this presentation, (originally presented at Optimizely), we talk about how UpOut leverages both qualitative and quantitative data to drive our testing strategy. We use tools like Zendesk and Qualaroo to gather qualitative feedback that feeds into our experiment pipeline. And in this case, we use Optimizely to execute a number of experiments based on this feedback to great success. Furthermore, we actually kind of use Optimizely as a product hack, allowing us to "test" a new product idea before we actually build it.

Code breaker vol 02 cap 10

Jonatan Garcia

Virginia Lacy Jones

DaphneyJ10

プレゼンテーション2

Takato Onishi

Body & Fit eCommerce customer service case #SHT16

Michiel Gaasterland

Body & Fit is één van de snelst groeiende webwinkels van Nederland. Het Heereveense bedrijf in sportvoeding, voedingssupplementen en dieetproducten zag de omzet in vier jaar tijd verviervoudigen. Hoe zorg je ervoor dat je klantenservice team meegroeit, dat je steeds betere service blijft leveren en maximaal rendement haalt uit klantenservice? Remco Nollen, manager klantenservice & webcare van Body & Fit en Michiel Gaasterland, marketing director van klantenservice technologie partner ROBIN, delen hun belangrijkste leerpunten en tips om van service je concurrentievoordeel te maken en meer te verkopen.

Duifhuizen ROBIN presentatie ISM Omnichannel event

Michiel Gaasterland

Servicegerichtheid is één van de pijlers van het DNA van Duifhuizen. Een 9,4 op Trustpilot is prachtig, maar hoe komen we nog een stap verder? En hoe houdt je service performance vast tijdens sterke groei? En hoe zorg je ervoor dat we op de website net zulke goede service gaat verlenen als in de winkel? Die vragen leidden het begin in van de partnership die Duifhuizen begin dit jaar sloot met ROBIN.

Cataloging Games

Bradley Shipps

Flashin Marketingplan

Bramanto Kuswoyo

Building a Successful Omnichannel Strategy for Physical Stores

Openbravo

Our aim today is to introduce you to the Openbravo perspective on what is Omnichannel, what's driving this trend, and to talk specifically about the key opportunities and challenges that omnichannel presents for physical stores. By the end of the presentation, you should know what retailers need to put in place to succeed in this new environment in terms of technology and key capabilities (21 July 2016)

Cloud Computing: La nuvola intelligente 2015

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