The webinar discusses best practices for improving data center operational efficiency, highlighting that highly efficient data centers allocate significantly more of their IT budgets to new projects. Key characteristics include optimizing IT and facility assets, designing for flexibility, employing automation tools, and having a current strategic plan. Additionally, leaders in data center optimization are more likely to leverage virtualization and automation to enhance service levels and capacity management.

1. Data Center
Operational Efficiency
Best Practices Video Roundtable
The IT Services Site Webinar Sponsored by

2. Webinar Logistics

3. Welcome to our webinar
Stephen Saunders
Managing Director
The IT Services Site

4. Today’s Featured Speakers
Margaret Dings
Vice President, Services Industry Consulting Group
IDC
Nancy Galietti
Vice President of Information Technology
National Football League
Jeanette Horan
Vice President and Chief Information Officer
IBM
Steve Sams
Vice President, Site and Facility Services
IBM

5. Data center operational efficiency best practices
Enabling increased new project spending by improving data center efficiency
RLP03010-USEN-00 © 2012 IBM Corporation

6. One in five, or 21%, of clients have highly efficient data centers—
and are allocating 50% more of their IT budget to new projects
How much of your IT budget Improving data center operational
is spent on: efficiency allows spending to go to:
Maintain existing
infrastructure • Improving public safety or
New projects providing more citizen services
Basic 35% • Transforming core banking and
data payment systems
centers
65%
• Implementing smart grids or
improving generation performance
New projects • Allocating funds to other business
Strategic priorities
data 53%
centers
47%
6 © 2012 IBM Corporation

7. Characteristics of highly efficient data centers
Optimize the IT and
facilities assets to maximize
capacity and availability
Design for flexibility to
support changing business
needs
Use automation tools to
improve service levels and
availability
Have a plan that aligns with
the business goals and
keep it current
© 2012 IBM Corporation

8. Optimization
Leaders have moved beyond consolidation to high levels of
virtualization for server, storage and network environments
Asset optimization: virtualization is table stakes
93% 92%
48%
27%
21%
14%
Percent of Use storage virtualization Use data deduplication
servers virtualized technologies
Strategic Basic
Leaders have 2.5x more servers managed per administrator (27 versus 10). They have
higher virtual machine densities of 8.2 versus 4.5 VM’s per server
8 © 2012 IBM Corporation

9. Flexibility
Leaders design for flexibility, with optimal levels of availability and
redundancy in their IT and facilities infrastructure
Design for flexibility…and minimize disruption to operations
90%
46% 45% 47%
31%
21%
8% 9%
Primary data center Replication used for Network architected to Upgrade mechanical /
replicated with active-active storage backup flexibility introduce new services electrical equipment without
disruption
Strategic Basic
Business resilience for IT is increasingly essential to address new regulations, security
threats and service outages; leaders are using more sophisticated methods.
9 © 2012 IBM Corporation

10. Automation
Leaders employ higher levels of automation to offload manual tasks,
reduce error rates and meet service level agreements
Automation provides flexibility to improve availability
87%
58%
30% 31%
1% 3% 3% 0%
Move virtual machines Implemented a storage Network services are Monitor thermal
to meet SLA’s service catalog automatically provisioned conditions
Strategic Basic
Over 30% of leaders have implemented self-service portals to provision virtual machines,
with 80% of leaders planning them by 2013 to support cloud computing
10 © 2012 IBM Corporation

11. Planning
Leaders adopt and refresh technology faster
Have a plan – don't wait to adopt new technology
86%
75%
62%
43%
27% 31%
21%
9%
First and fast Refresh technology Plan to implement Planned growth rate in
technology adoption within 12-23 months converged server virtualization in the
infrastructure next year (mean response)
Strategic Basic
Leaders value faster migration of workloads to new technology and integration into
existing service management processes
11 © 2012 IBM Corporation

12. Planning
Leaders use fact-based planning to be more flexible and responsive
to rapidly changing needs
Forecast to be flexible to the business needs
77%
68%
53%
33%
25%
14%
0% 2%
Build capacity in Forecast space Forecast power Implement low and
smaller increments (10 to 20 years) demand high density zones
Strategic Basic
Good design is an insurance policy that provides flexibility to support new technology.
Vendor and technology tradeoffs can reduce total data center costs 15 – 30%.
12 © 2012 IBM Corporation

13. Questions?
Please submit your questions now
Margaret Dings
Vice President, Services Industry Consulting Group
IDC
Nancy Galietti
Vice President of Information Technology
National Football League
Jeanette Horan
Vice President and Chief Information Officer
IBM
Steve Sams
Vice President, Site and Facility Services
IBM

14. Resources
To view this or other events on-demand please visit:
http://www.theitservicessite.com/webinar_archives.asp
For additional information please visit:
Data center operational efficiency best practices
Research Report
Resources
Smarter Data Centers

15. Thank you for attending!