Richard Danny Ureña interned at an IT company where he worked on three projects: a private time-off calendar, a document library, and workflows. He gathered specifications, assisted with content and asset management, and tested workflows. The time-off calendar allowed permission-based access and met project specifications. The document library increased efficiency through easy access and data consistency. Workflows automated document numbering, acknowledgment, and notifications. Overall, Richard gained experience with business processes, performance challenges, and collaboration skills through meaningful projects and interviews at the company.