1. Danielle Wheaton
111 Wolfs Lane, Apt. 2E
Pelham, NY 10803
Cell: (845) 372-3160
wheatodn193@potsdam.edu
Objective
Full Time Job In Field of Study
Education
State University of New York at Potsdam
Bachelor of Arts in Sociology
Related Experience
Intern, Reachout Crisis Hotline Aug. 2013-May 2013
Answered confidential calls from individuals and other social services
Dealt with callers in a positive, proactive manner according to established protocols
Referred calls to community and law enforcement resources as necessary
Handled calls from individuals of various mental and emotional states
Works different shifts; including overnight shifts
Mentor, Potsdam Middle School Feb. 2013-May 2013
Served as a mentor to an 11-year-old female
Assisted with homework assignments and participated in recreational activities
Was asked to chaperone their annual trip to a theme park
Additional Experience
Computer Helpdesk Assistant SUNY Potsdam Aug. 2009-Aug. 2013
Created tickets using a Ticket Tracking System
Installed, configured, and troubleshot various computer systems
Offered technical support, to students, faculty and staff, on-site or via phone or email
Research Assistant, Geology Lab, SUNY Potsdam Aug. 2012-Aug. 2013
Prepared, compiled, and published research books
Prepared and published posters for presentations at various academic conferences
Assistant Manager, Corningware, Central Valley, NY Jan. 2009-Dec. 2013
Provided customer service and store maintenance
Directly managed store associates
Worked with corporate office and executed bank deposits
Interests
&
Activities
Application Processor, PMAR Animal Rescue Jan. 2014-Present
Review and process adoption application for the rescued animals
Gamma Sigma Sigma National Service Organization, Delta Upsilon Chapter Spring 2010-Spring 2012
President, Corresponding Secretary, Historian, Academic Chair
References
Dr. David Bugg
Professor, Middle School Mentoring Overseer,
Gamma Sigma Sigma Advisor
buggd@potsdam.edu
(315) 267-3481
Steve Major
Supervisor for Helpdesk
majorsl@potsdam.edu
(315) 267-3324
Karen Easter
Director of Reachout Crisis Hotline
karen@reachouthotline.org
(315) 265-2422
Nancy Brown
Counselor, PMAR Mentor
brownnp@potsdam.edu
(315) 244-0981
