PERSONAL DETAILS
Surname: Khumalo
First Names: Pontsho Glen
Date of Birth: 03/06/91
Identity Number: 9106035306089
Postal Address: 578 Block PP2 Soshanguve , Pretoria
Physical Address: 578 Block PP2 Soshanguve , Pretoria
Cell Phone No: 071 996 9486 E-mail pontshoglen@gmail.com
Gender: Male
Marital Status: Single
Nationality: South African
Home Language: N.Sotho
Health: Excellent
Other Languages: IsiZulu& English
Alternative Contact 073 2988 144
TERTIARY EDUCATION
Institution: Tshwane University of Technology
Course: National Diploma - IT (Communication Networks)
Student No: 210168389
Major Subjects Communication Networks & Distributed Systems
Status: Completed
Date Obtained : September 2015
Institution: Boston City Campus & Business College
Course: MCP ,MCSA
Certification number: F752-8887
Subjects Passed:
MCP -Installing and Configuring Windows Server 2012 &
Administering Windows Server 2012.
NB!! Currently busy with – (Configuring Advanced Windows Server
2012 R2 Services) Exam to obtain MCSA Windows Server 2012
Date Obtained : 07/06/16
Status: Completed
HIGH SCHOOL EDUCATION
Institution: M.H Baloyi Technical Secondary School
Highest Grade Passed: 12
Year: 2009
CAREER OBJECTIVE
In the commission of my skills and knowledge I seek to fulfill my potential by
embracing challenges and adding value to the business entity. I seek to be part of
the forward thinking environment with the ability to recognize individual’s
contribution to the success of the business entity.
SKILLS AND COMPETENCIES
Good communication skills ,Written and verbal Written and verbal communication
Windows Server 2012 ,Windows 7/8,Linux Redhat OS , Active Directory
Strong knowledge on Computer Networks & Protocols Including but not limited to TCP/IP, WAN, LAN,
DHCP, DNS, VLANS, FIREWALL, VPN, FTP, SMTP, CLOUD TECHNOLOGY, etc.
Ability to multitask and make timely and sound decision
Adhere to principles and value
Ability to work independently and in a Team based environment
Attention to details
Time management
SKILLS MATRIX
Skill
Skill/Software Months of
experience
Last Used Level
LINUX REDHAT OS
24 Current 3
WINDOWS 7/8
48 Current 3
WINDOWS SERVER 2012
3
17-06-2016
2
JAVA
12 30-06-2013 2
PACKET TRACER 6 17-07-2015 2
SERVER MANAGER
3 17-06-2016 2
TROUBLESHOOT ,DIAGNOSE
AND RESOLVE CUSTOMER
ISSUES OR REQUESTS
12 Current 2
VIRTUALIZATION
12 Current 3
HYPER-V 3 03/06/16 2
IBM MAINFRAME SYSTEM 12 Current 2
IBM LOTUS NOTES 12 Current 2
INCIDENT MANAGEMENT
APPLICATIONS
12 Current 3
MICROSOFT OFFICE 48 Current 3
WORK EXPRINCE
Employer: IBM
Position: Junior System Administator
Start Date 09/29/14
End Date: Current
Job Description:
• Logging incidents/request on Remedy/Maximo/Citrix application
,providing accurate resolution as required
• Resolve 1st
and 2nd
line support issues in accordance with SLA's
• Performing administration duties and ensure documentation is updated in
time.
• Update team-leader or operational manager immediately of any
unresolved issues ,escalations ,general issues
• Monitoring systems effeciently.
• Supporting the roll-out of new applications
• Evaluate and modify systems performance
• Work with business and technical team to enhance system service.
• Engaging on formal and informal knowledge transfer with seniors
REFERENCES
Company Name Contact Person Position Contact Numbers
Tshwane University of
Technology
Mr Z.Mapundu Lecture
012 389
9268/Cell 072
7675 740
IBM Phemelo Legae
Senior System
Engineer
071 862 5231
Phemelo@za.ibm.
com

CV

  • 1.
    PERSONAL DETAILS Surname: Khumalo FirstNames: Pontsho Glen Date of Birth: 03/06/91 Identity Number: 9106035306089 Postal Address: 578 Block PP2 Soshanguve , Pretoria Physical Address: 578 Block PP2 Soshanguve , Pretoria Cell Phone No: 071 996 9486 E-mail pontshoglen@gmail.com Gender: Male Marital Status: Single Nationality: South African Home Language: N.Sotho Health: Excellent Other Languages: IsiZulu& English Alternative Contact 073 2988 144 TERTIARY EDUCATION Institution: Tshwane University of Technology Course: National Diploma - IT (Communication Networks) Student No: 210168389 Major Subjects Communication Networks & Distributed Systems Status: Completed Date Obtained : September 2015 Institution: Boston City Campus & Business College
  • 2.
    Course: MCP ,MCSA Certificationnumber: F752-8887 Subjects Passed: MCP -Installing and Configuring Windows Server 2012 & Administering Windows Server 2012. NB!! Currently busy with – (Configuring Advanced Windows Server 2012 R2 Services) Exam to obtain MCSA Windows Server 2012 Date Obtained : 07/06/16 Status: Completed HIGH SCHOOL EDUCATION Institution: M.H Baloyi Technical Secondary School Highest Grade Passed: 12 Year: 2009 CAREER OBJECTIVE In the commission of my skills and knowledge I seek to fulfill my potential by embracing challenges and adding value to the business entity. I seek to be part of the forward thinking environment with the ability to recognize individual’s contribution to the success of the business entity. SKILLS AND COMPETENCIES Good communication skills ,Written and verbal Written and verbal communication Windows Server 2012 ,Windows 7/8,Linux Redhat OS , Active Directory Strong knowledge on Computer Networks & Protocols Including but not limited to TCP/IP, WAN, LAN, DHCP, DNS, VLANS, FIREWALL, VPN, FTP, SMTP, CLOUD TECHNOLOGY, etc.
  • 3.
    Ability to multitaskand make timely and sound decision Adhere to principles and value Ability to work independently and in a Team based environment Attention to details Time management SKILLS MATRIX Skill Skill/Software Months of experience Last Used Level LINUX REDHAT OS 24 Current 3 WINDOWS 7/8 48 Current 3 WINDOWS SERVER 2012 3 17-06-2016 2 JAVA 12 30-06-2013 2 PACKET TRACER 6 17-07-2015 2 SERVER MANAGER 3 17-06-2016 2 TROUBLESHOOT ,DIAGNOSE AND RESOLVE CUSTOMER ISSUES OR REQUESTS 12 Current 2
  • 4.
    VIRTUALIZATION 12 Current 3 HYPER-V3 03/06/16 2 IBM MAINFRAME SYSTEM 12 Current 2 IBM LOTUS NOTES 12 Current 2 INCIDENT MANAGEMENT APPLICATIONS 12 Current 3 MICROSOFT OFFICE 48 Current 3 WORK EXPRINCE Employer: IBM Position: Junior System Administator Start Date 09/29/14 End Date: Current Job Description: • Logging incidents/request on Remedy/Maximo/Citrix application ,providing accurate resolution as required • Resolve 1st and 2nd line support issues in accordance with SLA's • Performing administration duties and ensure documentation is updated in time. • Update team-leader or operational manager immediately of any unresolved issues ,escalations ,general issues • Monitoring systems effeciently. • Supporting the roll-out of new applications • Evaluate and modify systems performance • Work with business and technical team to enhance system service. • Engaging on formal and informal knowledge transfer with seniors REFERENCES Company Name Contact Person Position Contact Numbers
  • 5.
    Tshwane University of Technology MrZ.Mapundu Lecture 012 389 9268/Cell 072 7675 740 IBM Phemelo Legae Senior System Engineer 071 862 5231 Phemelo@za.ibm. com