Charmane M. Sly is seeking a position that allows her to utilize her knowledge and skills. She has over 2 years of experience providing technical support for Intuit Online Payroll and QuickBooks Online at Convergys Phil. Inc. She resolves payroll and accounting inquiries and corrects multiple payroll accounts. Charmane holds a Bachelor of Science in Information Technology from Saint Joseph College and is proficient in MS Office, QuickBooks Online, and payroll regulations. She is hardworking, versatile, and able to take on new responsibilities.

1. CHARMANE M. SLY
10415 Sagewillow Ln., Houston, TX 77089
+1(346)717-0409 | mczarmaiyne@gmail.com
Career Objective:
To share my knowledge and skills for the betterment of the company that promotes
professional and personal growth.
Personal Information:
Birthday: July 24, 1993
Age: 22
Gender: Female
Religion: Roman Catholic
Civil Status: Married
Nationality: Filipino
Professional Experiences:
• July 2014 – May 2016 Convergys Phil. Inc. (Intuit/QuickBooks Account)
 Technical Support for Intuit Online Payroll
and/or QuickBooks Online
 Resolves simple to complex inquiries about
payroll and accounting concerns
 Corrects multiple payroll accounts (i.e.
payroll item's taxability, reporting benefits
on W-2, 941, 940 and other quarterly and
annual tax forms, payroll taxes
discrepancies, etc.)
 Calculates payroll and sales tax
 Mentor new hires during hiring season
Educational Background:
COLLEGE:
June 2012 – March 2014 Bachelor of Science in Info. Tech.
Saint Joseph College, Maasin City 6600
June 2011 – March 2012 Associate in Computer Technology
Saint Joseph College, Maasin City 6600

2. June 2009 – March 2011 Diploma in Info. Technology (With Honors)
Saint Joseph College, Maasin City 6600
Skills and Proficiency:
• Excellent knowledge of payroll & time reporting process and regulation
• Proficient in Intuit Online Payroll/QuickBooks Online
• Advanced in computer skills
Software: MS Word, Excel, PowerPoint, Outlook
• Excellent interpersonal and communication skills
• Hardworking and willing to take on new responsibilities and responds to it with
good initiative.
• Versatile, Responsible, dedicated and reliable to deliver job required.
• Languages: English, Tagalog, Cebuano
Character References:
Ms. Sheryl Bejugan
Team Manager – Convergys Philippines Inc.
5th
Flr. I1 Bldg., IT Park
Lahug, Cebu City 6000
Sheryl_bejugan@intuit.com/sheryl.bejugan89@gmail.com
+639998025260
Ms. Kristhyn Paragoso
Team Manager – Convergys Philippines Inc.
5th
Flr. I1 Bldg., IT Park
Lahug, Cebu City 6000
Kristhyn_paragoso@intuit.com/ kristhyn.paragoso@gmail.com
+639427348820