Ismail Choudhry provided excellent customer service in his role as a New Car Consultant at Toyota of Plano, as evidenced by numerous positive reviews from happy customers. The reviews praise Ismail for his knowledge, professionalism, patience, and ability to make the car buying process easy and enjoyable. Customers felt listened to and that their needs were met. Ismail hopes to continue developing his skills in a new career in recruiting or human resources where he can help others as he has helped many customers.

1. Don’t go to work because it’s what you must do, go because it’s what you enjoy doing.
I was privileged to be a New Car Consultant at Toyota of Plano. My training and mentoring I
received from managers and peers allowed me to be successful at what I did. I made countless
friends, and each one of my customer left with a smile. I learned to listen to people’s needs and
wants, work under stressful situations in a calm, professional manner, react positively to
customers instantly changing decisions and above all, constantly worked on myself to learn and
advance in my career.
I hope moving forward as an aspiring Recruiter/Human Resource professional, I am able to
work with an organization that will invest and develop my skills further.
These are some of the reviews that my friends (customers) wrote about me and their
experience with my very talented team I had the honor to work besides with.
All reviews can be found on www.dealerrater.com and Google
"Becoming Better to Best"
This was our second vehicle purchase from Toyota of Plano, which became even better
experience thanks to Ismail Choudhry!! Ismail was thoroughly professional in communicating
with us, and quite knowledgeable in area of the product of our interest. The best thing was his
pleasant mannerism that made the entire experience wonderful! We are also thankful for the
great support and guidance from the Manager Mr. Cal Mian, as well as Matt Hashem from the
finance department. Toyota of Plano has been our choice of dealership, and will now be the
choice of Indian community as well. Thank you!!! -Sangeeta Kapadia
"I Appreciate Professionalism"
Ismmail Choudhry was not the reason I went to Toyota of Plano but he was the reason I
bought a Sienna Limited from this dealer. Ismail has more product knowledge than anyone I
have found at any dealer I have dealt with. Since 1988 I have purchased 8 new minivans. After
driving 2 Siennas, we told Ismail what equipment we wanted on the Sienna and gave him a max
price we were willing to pay. He found one 250 miles away and kept me updated by phone and
emails. The support staff is top notch as well. J D Jones, Tyler, TX
(Google Review)
To begin, I do not normally post reviews but this experience deserves my time.
Ismail has a great attitude and really tries to make the deal happen. He has excellent customer
service skills, great personality and fun to work with. He goes out of his way to show you what
you think you are buying and offers suggestions to reach the customer's satisfaction. I also
believe Ismail strives to get the deal to closing as efficiently as he can.
On my first visit to the dealership, I felt I was caught in the "old school" tactics (games) of "if the
potential customer is here at the dealership, then make them wait". Which should change in this
day and age. The customer should be in control not the dealership, IMHO!! We did not come to
an agreement to reach a sales closure on that visit. I was not a "happy camper" upon departure
from the dealership.
The following day I received a follow-up email from Ismail asking for feedback and asking if
there was anything he could do so that we could make a purchase. I responded and after
several email exchanges I am "Happy" to say I am am a proud owner of a new Toyota.

2. My experience during the second visit to the dealership was a total 180 turn-around from the
first visit. Truly impressive, kudos!!
In closing and based upon this lengthy rant I would definitely recommend Toyota of Plano!!!!
"The staff was VERY GOOD:)"
Ismail Choudhry was the sales consultant that helped us throughout the test driving and
delivery process. He was nice throughout the process of changing our minds on the type of
Toyota car, since I saw the Scion Tc and LOVED it more. I ended up testing driving cars five
times, with the speed bumps and the heat Ismail didn't lose his smile and positive attitude. He
was very friendly and talked about his life as well as asking about ours. He will make you feel
like you are family, along with Mian and Begovic. Ismail Choudhry made the acceptance of the
right car easy, took the time to show how every part of the car worked. NO ASSOCIATE HAS
EVER TOOK THE TIME TO DO THAT:). The process was proceeded soo much faster. All of
our questions were answered a 100% and we were happy with our final purchase. We were
sent to Mirza Begovic who helped us sign the final papers. He helped us understand the
agreement and the warranty, while giving us 0% FINANCING. My dad and I were shocked. He
made the purchasing process easy and less stressful. Kal Mian made sure I was happy and
offered free car washing when the whole process was done. I AM VERY SATISFIED WITH
THIS TOYOTA OF PLANO.. –
***ISMAIL CHOUDHRY 100% GO TO [Makes the process of buying a car comfortable and will
make sure you are happy. Walks you through the whole car and how to use it. Very friendly and
made you feel comfortable :)
"Ismail Choudhry is the MAN!!!!!"
My New Car Sales Professional Ismail Choudhry made our experience so wonderful!
The process was much better than “the typical sales / dealer” situation. We are very very
satisfied with the service Ismail provided!!! It was excellent and a bag of chips with some dip! I
did recommend a friend to buy from Ismail. Also would like to mention that the Sales Manager
was very helpful and just a great attitude towards helping us buy our vehicle. GREAT
PRICE!!!!!!!!!!! / GREAT SERVICE!!!!!!!!. Better than the other Toyota dealer I went to. Also,
Honda Cars of McKinney SUCK!! I was standing outside for 15min without any one helping,
went inside to see if I can get help. Saw 3 sales associate and did not get approached by any.
Went back outside stood next to a Honda Odyssey for 5min without any one helping – xxx.
That’s why I went back to Toyota of Plano and bought a Toyota Sienna which I am very very
happy to drive!!!!!! Ismail you the man!
"Great Follow-up!"
I recently relocated back to the DFW area, and knew that I'd need to make a purchase
shortly after my move. So I contacted 5 or so different dealers about 2 mo prior to the move
date and asked that they follow-up with me before my move with info re: inventory and deals.
Toyota of Plano, particularly Ismail Choudry, was the ONLY Dealer who actually did what they
said they would and made the sell process very easy. This in it self, won my business.
Customer Service is so hard to find these days and with Salesmen like Ismail, I'll definitely be a
repeat customer. The day I came into see the cars, Ismail was unavailable, but he made sure to
hook me up with Gil Selasky to make sure I was covered. When I picked up the car, both Ismail
and Gil made sure that all my questions were answered. An excellent team!

3. "Easiest car deal we have ever done"
Ismail is what a car salesman should be!! He was professional and personable. He was
thoroughly knowledgeable about his product and had worked at learning how each feature
worked. He found the car we wanted by LISTENING to what we said. He was able to answer all
our questions, usually from personal knowledge. But if he needed information, he had the
resources at his fingertips (literally -- in his phone) that gave us the answer to any question. He
gave us information and demonstrations without high pressure sales tactics. He was honest
throughout the deal. We have never come away from a car deal feeling that comfortable and
pleased. Usually you feel exhausted and dread the next time you have to buy a car. Others in
the dealership were also professional and pleasant to deal with, willing to find answers and
accommodate unusual situations (out-of-state buyer). We hope others will try Toyota of Plano
and receive the same top service that we did. Thank you, Ismail and other members of the staff!
(Google Review)
My experience buying my new 2016 Camry, was excellent, and Ismail Choudry made
that happen. The first time I walked in on my own, after having totaled my 2009 Prius is a T-
bone accident at a 4-way stop earlier in the week. I was the injured party. Ismail helped me
figure out what I wanted in my "next" car. I thought it would be another Prius, but after checking
out the new 2016 Camry, I was sold - or almost so. I left that day, intrigued but not ready to buy.
I had one other car I wanted to consider. After my husband and I ruled that one out, we went
together to see Ismail and closed the deal. I never felt any pressure by anyone. Ismail loves
technology, like I do, and I could tell he took immense pleasure in sharing all the fine features of
the Camry. He is a exceptional professional in the showroom. Toyota of Plano should be very
proud of him!
(Google Review)
Honestly, I have nothing negative to say. I was casually talking to Ismail Choudhry while
my car was getting fixed up and just got to each other personally. After a while, I mentioned I
was set on trading in my car for a different one and he showed me what they had on the lot, but
they didn't have the right car.
He immediately looked up where the nearest one was at and found a brand new one heading to
another dealership and called the driver to bring it to Plano. The driver refused to come all the
way to Plano, so Ismail drove out to pick up my new car and bring it back to the dealership.
He said it would take 9-12 days to arrive and he got one to me within 24 hours. It was exactly
what I wanted and he didn't pressure me into anything. He showed me what I could get, when I
could get it, and everything else.
"Great follow-up, great deal!"
Worked with both Francisco and Ismail in the purchase of a 2015 Highlander. Originally
looking for used 2014 Limited. Due to their great follow-up, great service, and great price (!),
bought a 2015 Highlander LTD. This is the third vehicle we've purchased from this dealership -
and we always have a good experience.

4. "Excellent Customer Service"
I got 2015 Toyato Camry SE, and I am very happy with the purchase and very good
customer service. My brother also purchased 2015 Toyato corolla from the same dealership few
months back, and he was very happy with the customer service and he recommended me to
make a purchase from the same dealer. I have to appreciate Ismail Choudhry, Jessica Hebert,
and Matt Hasheem for their good care and friendliness. They were very helpful in making this
deal successful to me and also to my brother earlier and I truly appreciate their very good
customer service and resolving the few concerns we had while purchasing the car. I would be
happy to recommend someone for this dealership.
"Customer service that is outstanding! "
I called Toyota of Plano to speak to an experienced Sales Person, that was my request
when I called. The gentleman that spoke to me, Ismail Choudhry was professional and
extremely helpful! Earlier that day I went to another dealership in Grapevine to see about getting
a new Cadillac (used). Much to my dismay I was treated as if I was a second rate citizen and
that my business was not wanted. I originally purchased my Cadillac from Darren the salesman
that treated me this was. The Manager also had the same attitude towards me. I believe the
cause of the treatment was due to my car having a car fax. The accident occurred two years
ago and I was rear-ended. Was not my fault but you know life happens. It's not like I chose to
get rear-ended. I left that dealership in tears and was very distraught. I logged on to the internet
and came across Toyota of Plano. I spoke to Ismail and was a little defensive at first and asked
him if he was going to treat me the same way because I had a car fax. He assured me that
would not be the case and that he would treat me like royalty. He also said he would do
whatever it takes to make me a satisfied customer. He was absolutely correct. His Manager and
the Finance Manager Matt was outstanding! I cannot say enough about my overall experience. I
am a customer for LIFE! I now have a new 2014 Camry that is just beautiful.
(Google Review)
Ismail was great to work with when I purchased a 2015 Toyota Corolla. He was very
knowledgeable and made the leasing process very easy. I would definitely recommend him to
my friends and family and am happy I chose to go to Toyota of Plano for my latest car purchase.
(Google Review)
Great job done by Ismail. He was very helpful, friendly and knowledgeable. He showed
highest respect and took care of my needs effectively. Amazing experience.
(Google Review)
Got a good deal on the Car I was looking for. Good customer care by the Sales
managers. Ismail & Harold thank you for being there till my purchase was complete.
(Google Review)
Excellent experience working with the Toyota of Plano team. Very respectful and easy to
work with on my recent purchase. Kudos to Ismail for sticking with us.

5. "Satisfied"
Ismael and Sam were both friendly and patient, explaining everything to me. When a
problem arose with the car delivered to me,, they both worked diligently to find the correct
vehicle and have it delivered to me. This caused considerable extra work on their part and was
much appreciated. Good work.
"Great people"
Ismail was my salesman. Super great guy. Super knowledgeable and curtious. Helped
me with any questions I had. He and Matt from finance got me in and out in my brand new car in
less than 45 minutes. Great group of guys over there. I can't wait to purchase my next vehicle. I
highly recommend this dealer to anybody that loves great service and doesn't like getting ripped
off.
"Great Salesman Great Dealer!"
Ismail was my salesman. Super knowledgable super friendly. This is my second vehicle
that I purchased from him. The team over there at Toyota of Plano sure do know how to take
care of customers.
"Excellent New Car Buying Experience"
I recently purchased a new 2015 Toyota Camry, and it was my best new car buying
experience. I was assisted by Ismail Choudhry, he was super friendly, very professional and he
very patiently answers all my questions with great respect. I had the great pleasure working with
him.
"Excellent Customer Service"
I got 2015 Toyato Camry SE, and I am very happy with the purchase and very good
customer service. My brother also purchased 2015 Toyato corolla from the same dealership few
months back, and he was very happy with the customer service and he recommended me to
make a purchase from the same dealer. I have to appreciate Ismail Choudhry, Jessica Hebert,
and Matt Hasheem for their good care and friendliness. They were very helpful in making this
deal successful to me and also to my brother earlier and I truly appreciate their very good
customer service and resolving the few concerns we had while purchasing the car. I would be
happy to recommend some one for this dealership.
"It was one of the greatest experience i have ever had!!!!"
I was in a negative equity of 9000 and still they somehow helped me and managed to
give me deal for the price close enough that i wanted...Ismael (sales person) , Mark(finance
manager), and Kal (manager) helped me out a lot.
"Fun Experience"
This was my first "New" car buying experience and it went very smoothly. My salesman,
Ismail was very knowledgeable on all the details. He is an asset to your team!

6. "Friendly staff"
Ismail is great, patient and professional. Describe in detail the type of car, test drive and
describe all the functions. Help to describe types of finance.
"New Car Purchase"
My car's lease was becoming due and I was dreading having to go shopping for a new
car. This was the easiest new car purchase I have ever made and I would recommend Ismail
and Toyota of Plano to anyone out there that hates the whole negotiation process.
"Best Customer Service Around"
Toyota of Plano was really helpful in helping me purchase my 4Runner. They were able
to find me the car I wanted when no other dealership was able to. They had my car there within
a few days and got me on the road. Customer service was excellent. My salesman Ismail was
honest with me about everything and helped to get me the car I wanted at the price I was
comfortable with. A great experience over all. I will not be going any place else besides Toyota
of Plano for any future purchases.
"Quickest, Easiest and BEST Experience Ever Buying My New TC!"
Just purchased my 2nd Scion TC from Toyota of Plano and if I thought the first purchase
was easy, this second one blew it away! Ismail Choudhry was my Salesman and not only was
he friendly and helpful, but he was not pushy in any way, shape or form, which, as you know, is
extremely rare at car dealerships! He not only got me the deal I needed, but he went out of his
way to get the color that I wanted since they didn't have it in stock at the time and when it
arrived (on the same day!) it was exactly as described and had everything that I wanted!! I was
in and out and driving my new TC home in just under 2 hours. That must be a dealership record!
I truly appreciated everything that Ismail Choudhry did for me and I will be back to become a
three-time buyer for sure!
"Love Toyoya of Plano!"
I just purchased my second Scion from Toyota of Plano and will continue to return to
them for their excelent customer service and sales team. I bought a Scion tC 2015 from Ismail
and Bryan and they were exceptional in helping to make my car buying experience fast, easy
and fun. Thank you for such an amazing afternoon.
"Thank you Toyota of Plano ! Thank you Ismail !"
Great job done by Ismail. He was very helpful, friendly and knowledgeable. He showed
highest respect and took care of my needs effectively. Amazing experience.

7. "Full knowledge of the car I wanted"
Ismail was my salesperson at Toyota of Plano I had the privilege to work with. He was
extremely helpful and full of knowledge. Such a great experience and I appreciate all he did for
us. The dealership also went above and beyond to make sure we were taken care of and all our
needs were met.
"Great buying experience"
Purchased a new 2015 Highlander with the help of Ismail Choudhry. He was very
friendly, courteous, and professional. I wanted a specific car and they got it for me, faster than I
had expected it to arrive. I am very happy with my purchase and would be happy to recommend
this dealership to friends and family.
"My first brand new car!"
I just bought my very first brand new car a 2015 Toyota Corolla from the best dealership
in the DFW area. Never had to wait long, everyone at Toyota was friendly. I would like to thank
Ismail for my non-stressful first car buying experience . He was very honest an detailed about
every step when buying a new car, the moment My fiancé an I stepped foot inside Toyota. I
would recommend him to my friends an family anytime.
"Superb Purchasing Experience"
Ismail Choudhry made my recent RAV4 XLE purchasing experience as good as it can
be. His attention to MY wants set him and Toyota of Plano a hundred steps above the rest. I
HIGHLY recommend Ismail and Toyota of Plano to anyone wishing to have a "we care about
what our customers want" car buying experience, don't bother going to any other dealership! Go
directly to Toyota of Plano!
"Exceptional Service"
Ismail Choudhry has done an outstanding job selling us the vehicles. Friendliness,
courtesy and being detailed oriented are only three of the many positive attributes that describe
this young gentleman. The selling experience was very smooth and stress-less. Thank you for
having him on your staff.
"Great service from Toyota"
We purchased a new Toyota Highlander and it was the most wonderful experience.
Ismail was very nice, know legible and friendly. All Toyota team were helpful and made our day
more relaxed and no pressure so ever. Thanks Toyota.
"Easy purchase"
I had researched the Highlander and knew exactly what I wanted and what I was willing
to pay. Ismail and the sales team met my expectations and made the process easy and pain
free. I look forward to working with this dealership for the life of my new car!

8. "FAST & FRIENDLY"
Ismail was very friendly and showed me exactly what I wanted, and didn't try and show
me something I could not afford. He listened to what I said and eventually I decided and I mean
it was like car buying should be. It was quick, affordable, and friendly.
"great buy "
I was buying a car from Arizona and ismail (my sales person) was great and answered
all my questions... which were a lot! I am beyond happy with my purchase and it was worth it!
"Great experience and great working with Ismail!"
We've been working with Ismail for about two months and considered several cars both
with him and at other car dealerships. Ismail was very respectful and didn't push at all. It was a
pleasure working with him and the rest of the team at Toyota of Plano.
"Great Buying Experience Overall"
Coming in on a holiday weekend, I was expecting the sales associates to be swamped,
but before I was even in the door Ismail was there to help me with everything. Throughout the
entire process all of the employees I came into contact with were as helpful as possible and that
made the experience even easier. I would recommend anyone looking for a Toyota or Scion to
come to Toyota of Plano!
"An Awesome Car Buying Experience"
I am a first time car buyer and Ismail did an amazing job of highlighting everything I
needed to know. He was always clear and concise about what the next step was. He did
everything to make sure I was satisfied, he was also very friendly. He also met the price I
wanted immediately without having to go back-and-forth, which was greatly appreciated and
made the experience much better.
"Great Experience!"
Ismail is very professional - welcome me and explained to me all the details very
patiently and carefully. He worked really fast to finish all the sales process. Ismail is also very
helpful - given I cannot drive both car home, he drove my old car to my home and waited his
coworker to pick him up.
"Made buying easy.... Excellent Experience.... "
I wanted to trade in my old toyota RAV4 and get a 2014 Avalon... Ismail, a young,
energetic, charming guy made it pretty easy for me to make the deal.... was surprised that he
was just 2 months into the sales... he is certainly passionate about what he was doing and
explained every feature in each variants. Tho I was looking for only the base XLE model, as the
color I was looking was not there, he was quick to show the XLE premium and convince that
price of it will be very close to XLE and finally the deal worked out well. Overall, the approach of

9. Toyota Plano made my buying experience easy and fast. I will refer my friends for their car
needs to Ismail and Toyota of Plano.
"Great buying experience"
I would recommend Ismail for a wonderful buying experience! We are really happy with
our latest Toyota Camry purchase! He has knowledge about the product and he made our
buying experience memorable.
"My first car amazing Service. - Ismail the superman"
I came to plano, to get a car for my home to work travel. But took an awesome deal
home. Ismail took care of a customer, from the first step which is showing me the car, to the last
one: seeing me off after. The car is great, it looks amazing, drives great and I got it at a great
price because of the awesome assistance of my dealer. I would recommend everyone I know
who wants to own a car to go to TOYOTA PLANO. Ismail, keep up the good work man you are
the star salesman.
"2014 Camry Hybrid"
Very friendly, courteous experience at Toyota of Plano. Our sales associate Ismail was
knowledgable and helpful. They took care of all the paperwork and everything, so we were able
to get in and out in a reasonable amount of time.
"Exceptional Customer Service by Ismail Choudhry"
On June 27, 2014, I visited the Toyota of Plano dealership to look for a new car I had
been researching for a couple of weeks. The experience was truly amazing from the time I
arrived from my meeting with the Sales Consultant, New Car Director and Finance Manager. I
was extremely impressed with my sales consultant, Ismail Choudhry. He was very
knowledgeable of the car I wanted and explained the features very thoroughly. He also made
several phone calls and sent me several emails to keep me up-to-date on the options that were
being added to my car and when it would be available for pick up. Ismail was very professional,
courteous and friendly which made working with him very easy and this made for a truly
outstanding experience.
"Experience at Toyota of Plano"
Had a great overall experience. Ismail's customer service was great and showed
wonderful people skills. He showed enthusiasm without being overbearing. I would recommend
people go to this dealership and sales agent.

10. "Great Salesmen - Philip Hensarling & Ismail Choudhry"
Philip and Ismail worked tirelessly to help us find the right size vehicle to suit our family
needs and within our budget. We drove many models and in the end Philip and Ismail showed
us the overall savings and additional options were far superior if we moved from the Camry LE
to the Camry SE. We purchased our new 2014 Camry SE and are very happy with our car. Look
up either of these gentlemen and you will have a pleasant experience. Both were
knowledgeable and patient and easy to work with.
"Great experience at Toyota of Plano"
I bought my first brand new car at Toyota of Plano. The sales person Ismail Choudhry
was very patient, knowledgeable, friendly. We felt at home talking to him, he was very honest
and upfront about the sale.