1. Name Emanuele Sausto
Address ViaGiovanni Amendola,13
Monza (MB) 20900
Phone number Cell:3665236602
Mail address emanuelesausto@gmail.com
Nationality Italia
Date of birth 17 Luglio1997
EDUCATION AND TRAINING:
2016 – 2017 DiplomaobtainedatI.T.C.G.Mosè Bianchi,Monza; Course:
InformationTechnology (IT)
2011 –2016 TertiaryEducationat Technical institute Achille Mapelli,
Monza
2008 –2011 Secondaryeducation atS.M.S Ardigò- Bellani,Monza
PERSONAL SKILLS:
LANGUAGESKILLS - Italian(mothertongue)
- English(B1,PET certified)
- Spanish(B1)
Trips abroad School trips inPortugal,France,NetherlandsandGermany.
Digital skills
● Languages known: - Good knowledge of MicrosoftOffice
- HTML, Javascript, CSS
- Adobe Photoshop
- Adobe Premiere
- Arduino programming(Java,C++)
- Python
- Java(discrete mastery)
- PHP
- SQL
● Operating systems: - Windows (XP,Vista,7,8, 10)
- Linux (Ubuntu)
2. WORK EXPERIENCE:
2019 – since now IT Support & Data Analyst
Remote supportfortechnical issues;
IT materialsandcomponents purchase;
Deploymentsystemsdevelopment,through Microsoft
DeploymentToolkit,distributedwithWindowsServer
2019 (WindowsDeploymentService);
GDO Data consolidationandanalysis through IDEA tool;
Database managementbasedon Linux platforms
(creation, modify anddelegationuser-level permissions
by usingPG Admin);
IT businessprocessesreview andimplementation
througha standardizationprocess;
Printersupportforsystems usedinthe company;
Networkswitch administration;
Inventory Regularizationand integration;
Data users Backup Monitoringandrecoverywhere
necessary;
Virtual sessions initializationandcontrol through
VMWare;
Businesspolicies configurationforlocal level;
Operatingsystemscustomization basedoncomputer
model and enduserusage;
VPN Administration;
Employer:Valuement
3. 2017 – 2019 IT technician – Hardware and Software Onsite Technician
First,secondandthird(basic) level Helpdesk
technician;
Service Desk:ticketpreparationinrelationtocustomer
requirements,the user'sproblem.Correctticket
addressingandconfiguration;
Decisive ticketsupportwhere applicable;
WorkingwithActive Directory;
User configurationsinthe networkdomain;
Software configuration (operatingsystem, enterprise
software,software optional);
Installingoperatingsystems,WindowsandMac OS
configuredwiththeirdriversandprograms;
Local and networkprinterconfigurations;
Replacingbrokenpartsorbusinesscomputers;
RetrievingandformattingharddiskBackupandrecovery
userdata;
Videoconference support;
• SessionmanagementhungfromCitrix Citrix tool
director;
• ServermanagementtoolsfamiliaritysuchasWindows
Serveras SCSM(inventorymanagement) and
equitraccas(enablinguserstonetworkprinters);
• Monitoringtoolsknowledge like SCCM(ex:remote
support,packagesdistributionandPCinstallation
resultinginfailure loganalysiswithpackages);
• UsingVMware to manage AD;
Employer:LGMGroup/Setagroup
2017 Digital Assistant– Manpower:
Digital Assistantata pollingstationduringthe Lombardy’s
autonomy referendum.
Acquiredskills:
Developedskillsthrough systemseen forthe first
time;
Limited-time managementskills;
Communicationskillsandcordialitywith
customers;
Personal skills - ExperiencesobtainedatMonza’s“sant'ambrogio oratory”
as educator;
-Volunteeractivitiesat“Lega del filod'Oro”,Monza;
4. - Youth& Businessesprojectin“BrianzaSolidale”;
- CommonGoods-Social SuperbowlatAssolombarda;
- Jobsafetycertification;
- H-ack School projectcertificationat Milan;
- Buildingadministratorcourse atANACI;
Hobby - A bodybuildingActivitystartedin2012 until 2015;
- Boxing,startedin2015 until 2017;
- Carriedoutseveral Arduino’sprojects(e.g.:automatic
sprinklers,airconditioner...);
I authorize the treatment of my personal data, according to D.lgs. 196 of 30 June 2003
