The document is a resume for Pamela S. Murphy, an executive assistant and office manager with over 20 years of experience in administrative and office management roles. She has a proven track record of managing projects, events, and budgets. Her core strengths include communication, organization, problem-solving, and developing relationships.

1. Pamela S. Murphy
5918 Halifax Place North
Brooklyn Center, MN 55429
763-232-2917
pam55429@comcast.net/www.linkedin.com/in/pam55429
SUMMARY
Executive Assistant, Office Manager, with extensive experience in administrative and office
management. Professional who is highly organized with attention to detail. Known for establishing
and maintaining excellent client relationships and creating a positive work environment.
AREAS OF EXPERTISE:
• Multi-task in fast paced environment • Excellent time management
• Relationship implementation • Proficient in MS Office
• Superior internal/external communication • Team player or work independently
• Supervised, managed and trained • Problem solving with results
WORK EXPERIENCE
KELLE COMPANY, New Hope, MN (position eliminated w/severance) April 2008 – October 2008
Executive Assistant/Office Administrator
• Acted as communication liaison with employees and customers; allowing President/Owner to
stay focused on items of importance for the business.
• Proactive calendar management; balancing both professional and personal engagements.
• Scheduled, planned and coordinated meetings; providing agenda and documentation for items
to be reviewed and/or rectified.
• Tracked and managed expenses for catalog budget; pinpointing discrepancies as related to
overall budget allowance.
• Analyzed incoming information, via emails or company mail; determining their significance and
plan for distribution.
COLOPLAST CORP., Minneapolis, MN December 2006 – April 2008
Executive Assistant
• Consolidated Monthly Performance Reports for three business area; insuring data was
accurate and represented for each area.
• Managed budget for Coloplast Ostomy Forum (COF), Mid-Year Sales Meeting, and National
Sales Meeting; insuring meetings came under budget or with justification for overage.
• Coordinated various projects/tasks as requested by upper management; providing summary
within time constraints.
• Fostered a team environment and collaboration both internally and externally; strengthening
the communication within the corporate office and the sales field.
• Assisted VPs with travel and accommodations, synchronizing company meetings as well as
visits to the staff in the field.
REVLON, INC., Minneapolis, MN (layoff w/severance) September 2004 – 2006
Executive Secretary/Office Manager
• Maintained a high degree of confidentiality when working with corporate divisions, carrying out
responsibilities with minimal supervision. Worked effectively and efficiently with all levels of
the corporation.
• Developed and implemented entire invoice tracking and payment process, annually totaling
over $4.0M. Allowed for available status on each invoice along with the total amount spent.
• Compiled Sarbanes-Oxley requirements for over 500 merchandisers in the field. Utilized time
management and detailed organizational skills to complete the quarterly audit process.

2. Pamela S. Murphy Page Two
• Project lead for all merchandiser mailings based on reset matrix, including special mailings.
Handled time sensitive material with attention to detail and utilized excellent communication
skills in working with 3rd party vendors.
• Responsible for calendar management, scheduling appointments, customer meetings,
conference calls, and travel accommodations.
• Acted as liaison between corporate sales office and US Property Company; ensuring
equipment was maintained and office ran efficiently.
ECOLAB, INC., St. Paul, MN (layoff w/severance) 2001 – 2004
Administrative Assistant
• Coordinated monthly Management Performance Review (MPR) for four regional Vice
Presidents and direct reports to the Vice President; ensuring monthly sales goals were being
attained.
• Managed the customer contract process; obtained legal approval and finalized agreement
between the customer and the company.
• Documented goal measurements, area achievements, financial gains and pitfalls; planned
corrective measures by producing accurate monthly division reports for upper management.
• Verified sales goals were achieved; recorded and tracked new business activity.
• Supervised over 40 administrative assistants in various locations in the U.S; acting as liaison
for all department communications and direction.
US BANK, St. Paul, MN 1994 – 2001
Executive Assistant/Corporate Event Planner
• Led and implemented U.S. Bank sponsored events; increasing employee participation and
contribution levels to over 30%.
• Organized, and managed a two-year progressive leadership development program; resulting
in internal employee promotion over 20%.
• Managed quarterly sales meeting/team building events; brought in expert speaker on team
building, organized curricular activities, negotiated hotel and catering arrangements.
• Negotiated and managed vendor contracts for company and community annual events; saving
the company over 20%.
EDUCATION
University of Minnesota, Minneapolis, MN, Business Undergraduate Studies
North Hennepin College, Minneapolis, MN, Certified programs; MS Office, Project Management,
QuickBooks Pro
Northeast Technical College, Pryor, OK, Accounting I and II Certificates
Des Moines Area Community College, Des Moines, IA, Business Undergraduate Studies
CONTINUING EDUCATION
Seminars including: Business Writing and Grammar, Managing Difficult Situations, Supervising,
Negotiating, Time Management, Presentation Builder
ACTIVITIES / ORGANIZATIONS
Currently: Prairie Lodge Assisted Living – Hennepin County (Companion/Therapy Program)
Big Brothers/Big Sisters – Community-based Program
Recently: Big Brothers/Big Sisters – IDDS School-based Program