Chapter 5 - Strategic Benchmarking in the Supply Chain Triangle

This article is the fifth and last in a series of articles inspired by the book ‘Supply Chain Metrics That Matter’. In her latest book Lora Cecere introduces ‘which are the metrics that matter’, ‘how to ensure strength, balance and resilience’, what are the ‘evolutions in different sectors’, … In this fifth article, we investigate who are the Product leaders, the Customer Intimacy players and the Operational Excellence leaders, in our technology benchmark. We derive targets for Gross Profit, EBIT and Inventory Turns, and show how they differ by chosen strategy. We hope you enjoy the reading.