This letter from Advance Auto Parts thanks Richard Fraley for his leadership at store 8380 that led to the store achieving a customer traction score of 155, representing the best levels in the region and company. The letter acknowledges that such an accomplishment takes effort from the entire team. It includes an enclosed certificate to display in the store to recognize this achievement. On behalf of Region 37 and Advance Auto Parts, the letter expresses gratitude for all Richard and the team do.

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3. A767 Old Hickory Boulevard, Brentwood, TN 37027
September 25, 201-2
nffiffi
One Hrgfi Performance leam *ith a
Cornmon Vision and Shared Pltpose
Richord Froley
Advonce Auto Parts
District 3713
Store 8380
305 Richmond Rd N
Bereo, KY 40403
Deor Richord,
I wont to take s minute and personally thank you for your Leodership
oround driving your customer's experience to Peak Stote Levels! Your Teom's
combined Customer Troction score of 155 represents the very best levels in the
Region and the Company! I understond thot it takes the efforts of the ENTIRE
Teom to stand behind this occomplishment, and moke this importont. I would like
for you to disploy the enclosed certificote proudly in your store... you hove earned
it!
On behalf of Region 37 (Midwest Machine) and Advance Auto Parts, thonk
you for oll you do!
Sincerely,
7*
Advance Auto Ports

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