Chief Allied Health Professions Officer’s Conference 2016 Workshop 2: Primary care – Chair Mark Radford IPOPS. Paula Deacon and Denise Softley, Clinical Leads.Integrated Physiotherapy, Orthopaedic & Pain Management Service, Staffordshire and Stoke-on-Trent Partnership NHS Trust.

1. CLINCICAL LEADERSHIP IN
PRACTICE
CLINCICAL LEADERSHIP IN
PRACTICE
AHP Innovation DeliveringAHP Innovation Delivering
#FutureNHS#FutureNHS
IPOPSIPOPS
AN INNOVATIVE MSK SERVICEAN INNOVATIVE MSK SERVICE
Paula Deacon & Denise Softley ~ Clinical Lead Physiotherapists
Integrated Physiotherapy, Orthopaedic and Pain Service (SES)
@paulawoods5
@DkneesDelbows #CAHPO16

2. CLINCICAL LEADERSHIP IN
PRACTICE
CLINCICAL LEADERSHIP IN
PRACTICE
@paulawoods5@paulawoods5
@DkneesDelbows #CAHPO16@DkneesDelbows #CAHPO16
Our JourneyOur Journey

3. Lets turn back the clock to 2003-2009
• 3 Community Hospitals
• 3 MSK referral pathways
• GP’s gatekeepers
• Staff working across services
#CAHPO16

4. Challenges
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5. 2008 Lord Darzi Next Stage Review
POMS
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2010
Physiotherapy and Orthopaedic
Medicine Service

6. POMS 2010-2014
• 2 Community Hospitals
• 1 MSK referral pathway
excluding Red Flags
• POMS gatekeepers
• Staff working across 1 service
• Streamlined patient care
• Clinically Led/Operationally
Managed
#CAHPO16

7. Clinical Leadership key roles and responsibilities
• Ensure the provision of high quality, innovative, evidence based practice
• Through a network of key relationships provide clinical leadership for major
changes in clinical practice within POMS
• Set and improve standards and respond to best practice guidelines
• Participate in the development and implementation of business
development and marketing strategies for the service, and innovate POMS
in line with the Quality, Innovation, Productivity and Prevention (QIPP).
• Develop, implement and evaluate strategies that support and influence
governance, service delivery and quality improvements, education and
training and workforce development
#CAHPO16

8. ‘Great things done by a series of small things
brought together…’
Vincent Van Gough

9. Quality
• Care that is clinically effective– not just
in the eyes of clinicians but in the eyes
of patients themselves.
• Care that is safe
• Care that provides as positive an
experience for patients as possible
• Ensuring we have the right staff, with
the right skills in the right place….’
NHS England
#CAHPO16

10. Governance
• Standardised assessment proformas per body area
• Validated PROM’s implemented and recently Patient Care Plans
• Clinical pathways and guidelines developed and implemented
• Competency framework developed and implemented
• Training and implementation of EBP
• Mentoring/clinical supervision/ supporting staff performance process in
place
• Protected weekly non clinical time for CPD/meetings/mentoring etc..
#CAHPO16

11. Efficiency and Effectiveness
#CAHPO16
• Job plans & templates
• Communication ABC
• Effective triage
• One stop shop
• Weekly clinical discussion
• PROMs
• KPIs
• Cost effectiveness snapshots
• Research/ National publication
• 6Cs & SSOTP excellence awards

12. Evaluation
Users
•Patient
experience
•Comments
box
•You said, we
did board
Staff
•TNA
•Reflections
•Competencies
•Clinical forum
•MOB
•Celebrations
Service
•Databases
•Audits
•Annual reports
•CQUIN reports
#CAHPO16

13. Service and Staff Development
#CAHPO16

14. 2014-2015
MIS +
CPMS
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15. IPOPS
#CAHPO16
We believe in delivering individualised, high quality care. We believe in
doing what is right, for the right reasons.
We develop and support our staff so they can care, listen to and empower
each patient and each other. We work collaboratively with our
stakeholders
We deliver MSK community care which continues to evolve
#CAHPO16

16. Thank You
#CAHPO16