Many of us know the value of our work in the community, and investors and supporters think they know the value of our work in the community. Having an established method to collect and assess data that measures this value is a powerful tool. Participants will learn to anticipate which types of data they should collect, how to collect and assess it, and how to use it to improve productivity and show off their accomplishments.

1. Demonstrating Value in Housing and
Community Development
Chris Walker
Director of Research and Assessment
Local Initiatives Support Corporation
HAC Annual Conference
Washington, DC
December 6, 2012
$250,000
$200,000 Group 1
Average Loan Amount
Group 2
$150,000
Group 3
$100,000
Group 4
$50,000
Group 5
$0
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Year

2. Government Performance Review
Results-Based Accountability
Act of 1993 (GPRA)

3. Collective Impact

4. $250,000
$200,000 Group 1
Average Loan Amount
Group 2
$150,000
Group 3
$100,000
Group 4
$50,000
Group 5
The Classic Logic Model
$0
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Year
If you
accomplish If you If these benefits
your planned accomplish to participants
activities, then your planned are achieved,
If you have you will activities to the then certain
access to them, hopefully extent you changes to
Certain then you can deliver the intended, then organizations,
resources are use the to amount of your communities, or
needed to accomplish your product and/or participants will systems might be
operate your planned service that benefit in expected to
program activities you intended certain ways occur
Resources/
Activities Outputs Outcomes Impacts
Inputs
1 2 3 4 5
Your Planned Work Your Intended Results
Figure: How to Read a Logic Model
Source: W.Kellogg Foundation, Logic Model Development Guide

5. Example of Classic Evaluation Approach:
LISC Financial Opportunity Centers

6. LISC Financial Opportunity Centers
Sample Client Flow Chart
for a Workforce
Development Agency Walk-ins: Visit:
Income Resource
Support Room Workshops:
Orientation
Coach Employment
(temporary)
Financial
Financial
Income Coach Employment Income
Supports Counselor Supports
Coach CFA
Special Employment Job Readiness
Programs College Preparation
Programs
Educational/
Employment Vocational Programs
Specialist
Job
Placement
&
Retention

8. Research Question and Data Sources Matrix
LISC Financial Opportunity Center Evaluation
Quantitative
Qualitative

9. Community Development Evaluation

10. Two Types of Community Development Outcomes
Population-Level Changes
Changes to demographic, economic, and
social indicators for a population defined by
geography or other community characteristic
Changes in Levels of Service
Changes in population access to, or participation in
housing, workforce, education, and/or other
services and supports within a geographic area
$250,000
$200,000 Group 1
Average Loan Amount
Group 2
$150,000
Group 3
$100,000
Group 4
$50,000
Group 5
$0
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Year

11. Clustered Development
Four Corners / Portland-Franklin – Minneapolis

12. Figure 12: Denver and Five Points Impact Area
Denver- Five Points Development Area
Five Points N
Development Area
W E
S
Downtown Denver
3 0 3 6 Miles
$250,000
Galster, George, Diane Levy, Noah Sawyer, Kenneth Temkin and Christopher Walker. 2005. The $200,000 Group 1
Impact of Community Development Corporations on Urban Neighborhoods. Washington, DC: The
Average Loan Amount
Group 2
$150,000
Group 3
Urban Institute.
$100,000
Group 4
$50,000
Group 5
$0
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Year

13. Figure 13
Property Value Changes in the Five Points Impact Area, Denver Low-Income
Neighborhoods, and the City of Denver
$120,000
$100,000
Median Home Price
$80,000
Entire City
$60,000
Five Points -- Actual
Five Points -- Projected
$40,000 All Low-Income Areas
$20,000
$-
-I
-I
-I
88
87
-P
-P
-P
-P
-P
89
90
91
92
93
96
94
95
19
19
19
19
19
19
19
19
19
19
Year
$250,000
Note: An "I" appended to any year denotes Interim Intervention Period; a "P" denotes Post-Intervention Period $200,000 Group 1
Average Loan Amount
Group 2
$150,000
Group 3
$100,000
Group 4
$50,000
Group 5
$0
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Year

14. Figure 14
Econometric Trend Analysis of Residential Property Value Change
in Five Points Impact Area Compared to All Other Denver Low-Income Areas
Five Points Impact Area
Other Denver Low-Income Areas
Percent Difference from Other Low-
Income Areas
68.7%
16.9%
0%
1st Quarter 4th Quarter 2nd Quarter 4th Quarter
1987 1988 1991 1997 $250,000
$200,000 Group 1
Average Loan Amount
Group 2
$150,000
Group 3
Lines indicate property value changes relative to other low- income areas in Denver after controlling
$100,000
Group 4
for attributes of properties sold and general economic conditions. $50,000
Group 5
$0
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Year

15. $250,000
$200,000 Group 1
Average Loan Amount
Group 2
$150,000
Group 3
$100,000
Group 4
Types of Community Access Measures
$50,000
Group 5
$0
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Year
Type Example
Container Number of job slots in county
paying more than $3,400 per month
Coverage Number of job slots with 30 miles
from the county population center
Min. Distance Distance between county center and
nearest full service hospital
Travel Cost Average distance between residence
and employment location
Classification is from Gary Higgs (2005)

16. Access
Measures

17. Example of Container
Access Measure:
Census Tracts without
Access to Full-Service
Supermarket

18. Example of Distance
Access Measure:
Job Locations within
1 Mile of Neighborhood
Center

19. $250,000
$200,000 Group 1
Average Loan Amount
Group 2
$150,000
Housing Impacts
Group 3
$100,000
Group 4
$50,000
Group 5
$0
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Year
Mixed-Use Development: Dartmouth Hotel: Boston

20. Model of Possible Housing Project Neighborhood Effects
Physical Improvements Housing market response
Improve physical
appearance
Construct / renovate
residential space Improved public safety
Remove crime sites
Increase foot traffic Commercial / retail
Create non-residential space vitality
Supply community amenities Increased purchasing Increased supply of social /
health services
Occupancy
Increased civic Stronger schools
New occupied units participation quality
New working / moderate Stronger community
income families relationships

24. Mixed-Use Development
Adams & Central
South Los Angeles

27. Demonstrating Value in Housing and
Community Development
Thanks for Listening!
Chris Walker
Director of Research and Assessment
Local Initiatives Support Corporation
cwalker@lisc.org
$250,000
$200,000 Group 1
Average Loan Amount
Group 2
$150,000
Group 3
$100,000
Group 4
$50,000
Group 5
$0
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Year