Branded Entry into the U.S.
Market for Chinese Companies
Presented to Booth School Alumni
The Monogram Group
February 17, 2011




Copyright 2011 The Monogram Group, Inc.
First, a bit of background
on our agency.
Monogram is a branding & advertising
agency that specializes in boldly creating
and repositioning brands.
  Founded in 1990, we serve divisions of the Fortune 500,
  leading middle-market private companies, civic
  organizations and entrepreneurial startups.
  For clients facing substantial growth opportunities
  or wanting to change the game in a commoditized
  environment, we offer a powerful blend of high-level
  strategic thinking and creative execution.
  We often act as the quarterback for our client’s brand,
  delivering measurable results.
Our clients include many leading consumer
and B2B brands, many of them global.


                                 ™
We also serve many of Chicago’s most
respected civic institutions and retailers.
Our Chinese client list includes companies
in a diverse array of sectors and revenue.
Scott Markman, Founder and President
The Monogram Group

                     29 years in branding building and
                     corporate design.

                     Media coverage: ARD German TV, Wall
                     Street Journal, Xinhua (China’s Press
                     Agency), China Daily USA, Ad Age Global,
                     Industry Week, China Business Network,
                     Chicago Tribune, Chicago Sun-Times,
                     Crain’s Chicago Business

                     Speaking engagements: US-China Global
                     Brand Summit, Asia-Pacific Chamber
                     (Shanghai), National Venture Capital Assn.,
                     The Smithsonian, the British-American
                     Business Council and Commercial
                     Investment Real Estate Institute.
Now, let’s do a quick
exercise together:
1) What is a brand?
2) What Chinese brands can you name?
And, here they are:
Why Chinese brands?
Are we crazy?
What could possibly be
in it for a relatively small
Chicago agency?
So how did we get started?
What did we do to establish
credibility, make contacts,
set up meetings and sell
our services?
We started with quantitative market research,
querying 1,100 US consumers 2x on their
attitudes towards China and Chinese brands.



                        Optimal
                        Position
Even the biggest Chinese brands were virtually
unknown to American consumers, scoring the
same awareness levels as brands we fabricated.
            % Americans Aware of the Brand
And that low awareness (along with a poor
overall image of Chinese quality) correlated to
low scores on quality perception.
    % Americans Believe Brand is High Quality Based on Name
However, Americans were not shutting the door to
Chinese brands in many categories...especially
those they already associate with China.
     % Americans Open to Purchasing from a Chinese Brand
The same branding fundamentals that all US/
Western companies must follow were identified
as precursors for Chinese companies as well.

  67% of Americans say it is important that a Chinese
  company wanting to sell its products in the US has an
  English language web site written in excellent English.

  45% of Americans say it is important that they purchase
  Chinese goods from a brand with which they are familiar.

  36% of Americans say it is important that they have
  seen ads for a Chinese brand before they buy their
  products.
A relationship map for our branded entry
service offering.
Our services reflect an integrated approach for
a Chinese company’s branded entry needs.
        PHASE I            PHASE II         PHASE III           PHASE IV

    Entry Strategy      Supporting          Brand             Go to Market
       Advisory        Entry Services      Building            Programs

     Category/Market         M&A          Brand Concept        Trade Shows
         Analysis                          & Messaging

                         Legal Counsel                          Advertising
     Consumer/Buyer                          Naming &
        Insights                           Brand Identity
                          Accounting                           Direct/Email

                                              Product
        Product                              Packaging
       Positioning         Banking                             Social Media


                          Warehouse      Sales Presentation
         Product                           & Brochures        Event Marketing
       Innovations        & Logistics                         & Sponsorships

                                             Website
                       Human Resources
                                                              Public Relations

                                            Trade Show
                          Sales and            Booth
                         Distribution
And once we got there,
what did we find?
(or, Scott’s excellent adventure
into exploring China, Chinese
culture, values, beliefs and
business practices)
Scott Markman’s Top Ten perceptions of
Chinese business people.


#10: Very, very, very risk averse
#9: Assume they can’t trust you until proven otherwise
#8: Follow relationship, not expertise
#7: Reticent to pay for professional service and advice
#6: Hyperfocused on distribution and sales
Scott Markman’s Top Ten perceptions of
Chinese business people.


#5: Very short-term in their thinking
#4: Understand “brand” simplistically
#3: Slow to embrace the American Way of business
#2: Won’t say no to your face
#1: Assume a lower price solves all problems
What have we learned from
our experiences so far?
How has our approach evolved?
What do we look for in seeking
out clients?
Distribution is very different in the US vs. China,
and because that is top of mind for every prospect,
we have to start there.

                              National
                              Retailers



       Private               Innovative                  Branded
    Label Products            Products                   Products

 • Dominates products   •    Creates its own    •     A strong brand gives
     competing on           category, highest       retailer reason to stock
     low price (not          chance to gain          the product (Chinese
   available anymore)          distribution         companies’ best choice)
The Five Prerequisites every Chinese
company needs to have to consider the
US market.
  Excellent product quality (ideally, innovative products)
  Clear, realistic business objectives
  An international talent team
  Appropriate financial resources
  Patience (minimum 2 year time commitment)
...which lead to The Five Factors every
Chinese company needs to master for
success in the US market.
  New product development
  Willingness to adapt business practices to US standards
  and methodologies
  Insights about consumers who buy their products
  An understanding of the wholesale and retail process
  The differences between OEM and Branded business
  models and how to do both concurrently as a
  transitional stage
The Old Reality vs. the Future Opportunity

OEM Model                       Branded Model
 Good enough for client specs    Excellent quality, own design
 Cheapest price                  Competitive price
 FOB only                        Entire logistics & customs continuum
 Transactional focus             Relationship with buyers and consumers
 Trade shows, friends’ intros    Marketing and sales support
 Immediate sales                 Longer sales cycles with many factors
 No consumer contact             Understanding, serving consumers
 Low margin, high volume         Much higher margins and creation
 financials                      of brand value
Case Study:
Changzhou Asian Endergonic
Electronic Technology Co., Ltd.
(Asianbag)
Asianbag is the leading manufacturer
in dashboard mounts for portable GPS
devices and smartphones.
  This US$12 million company has been selling to four US
  importers for 2 years. They have 10% market share, and
  their products are sold at Best Buy and Radio Shack.
  They own two US patents and several Chinese patents for
  their designs.
  Monogram was hired in Sept. 2009 to create a US brand
  for Asianbag and build US distribution to grow sales and
  dramatically increase profit margin.
Steps in our process to date.



  Conducted online market research with 55 US consumers.
  Created the brand concept, value proposition,
  positioning and personality.
  Created names for the brand and product line,
  trademark, package design, web site and sales materials
  to prepare for the brand launch in May 2010.
  Coordinated the company’s setup in the US,
  including filing a trademark application.
Steps in our process to date.



  Attended National Consumer Electronics Show, met
  potential sales reps, gathered feedback from retailers.
  Set up warehousing, sales and merchant banking
  operation.
  Developed e-commerce enabled website.
  Created social media strategy including Facebook, Twitter.
  Developed new product features.
Chinese OEM brand name
New US brandmark and tagline
Züuma Dashboard Mounts (Z4 and Z6)
Züuma
packaging




    moist towelette
Züuma Sales
                 Collateral



   Comes with an adjustable
bracket. Ideal for cell phones.
      Inner diameter : 55mm
     Outer diameter : 140mm




                                  Please call us at
                                  877-90-ZUUMA.

                                  Or, you can email our North American
                                  Sales & Distribution Manager,
                                  Michael Zakkour, at:

                                  michael.zakkour@myzuuma.com.
What have we accomplished?



  Established a long-term partnership with Priceless
  Resource, a leading electronics distributor to reach
  all big box retailers.
  Established a relationship with a Canadian distributor
  in to sell Züuma products in Canadian market.
  Got Züuma listed on a leading loyalty reward service
  whose clients include Citibank.
  Placing Züuma products in major retailers,
  both online and brick & mortar stores
Product innovations
Product innovations
Case Study:
Yuzhou Green-Ship Garden
Supplies Producing Co., Ltd.
Green-Ship is a $7.5 million manufacturer
of unique flower pots and planters made
from a patented composite material.
  $5 million in sales in Europe and $2.5 million in the US, all
  under private label. They have no domestic market.
  Founded in 1993, they own over 20 Chinese patents for
  their manufacturing of their products.
  They are completing the construction of a new factory in
  Qingdao that will allow them to triple in sales.
  Monogram was hired in January 2011 to create a US brand
  and build distribution to dramatically grow sales with
  independent garden centers.
Steps in our process to date.



  Conducted online market research with US consumers.
  Created the brand concept, value proposition,
  positioning and personality.
  Conducting online research with buyers at independent
  garden centers nationwide.
  Developing marketing communications materials.
  Preparing list of distributors for factory, planning to attend
  3 major trade shows in 2011.
Consumer Research Question #1
Who in your family buys flower/vegetable pots?
Consumer Research Question #2
When purchasing a flower/vegetable pot, what
features are most important?
Consumer Research Question #3
Are you more inclined to buy a pot at a national
retailer, a garden specialty shop or online?
Consumer Research Question #4
Where do you go for information about potting plants?
Consumer Research Question #5
If flower pots were made of eco-friendly material, would
that be an important factor in your purchasing decision?
Chinese OEM brandmark
Current China Green-Ship.com web site




                 Home Page
Current China Green-Ship.com web site




               Introduction Page
Current China Green-Ship.com web site




               Introduction Page
Current China Green-Ship.com web site




                 Product Page
Current China Green-Ship product catalog.
New US brandmark and tagline
New Product Catalog
New Product Catalog
New Product Catalog
Point of Sale Materials
Who’s next?
What Chinese brands can you
expect to see coming to a store
or showroom near you?
And, here they are:
Thank you very much
for your time tonight.
Questions? Comments?
For more information, please contact:

The Monogram Group
    233 S. Wacker Drive, Suite 410
     Chicago, Illinois 60606 USA
        Tel: +1 312-726-4300
        Fax: +1 312-726-4308
     www.monogramgroup.com
    www.monogramgroup.com.cn
     Scott Markman, President
  smarkman@monogramgroup.com
    John Yang, AE/China Specialist
     jyang@monogramgroup.com
       Direct: +1 312-268-6687

Booth school presentation

  • 1.
    Branded Entry intothe U.S. Market for Chinese Companies Presented to Booth School Alumni The Monogram Group February 17, 2011 Copyright 2011 The Monogram Group, Inc.
  • 2.
    First, a bitof background on our agency.
  • 3.
    Monogram is abranding & advertising agency that specializes in boldly creating and repositioning brands. Founded in 1990, we serve divisions of the Fortune 500, leading middle-market private companies, civic organizations and entrepreneurial startups. For clients facing substantial growth opportunities or wanting to change the game in a commoditized environment, we offer a powerful blend of high-level strategic thinking and creative execution. We often act as the quarterback for our client’s brand, delivering measurable results.
  • 4.
    Our clients includemany leading consumer and B2B brands, many of them global. ™
  • 5.
    We also servemany of Chicago’s most respected civic institutions and retailers.
  • 6.
    Our Chinese clientlist includes companies in a diverse array of sectors and revenue.
  • 7.
    Scott Markman, Founderand President The Monogram Group 29 years in branding building and corporate design. Media coverage: ARD German TV, Wall Street Journal, Xinhua (China’s Press Agency), China Daily USA, Ad Age Global, Industry Week, China Business Network, Chicago Tribune, Chicago Sun-Times, Crain’s Chicago Business Speaking engagements: US-China Global Brand Summit, Asia-Pacific Chamber (Shanghai), National Venture Capital Assn., The Smithsonian, the British-American Business Council and Commercial Investment Real Estate Institute.
  • 8.
    Now, let’s doa quick exercise together: 1) What is a brand? 2) What Chinese brands can you name?
  • 9.
  • 10.
    Why Chinese brands? Arewe crazy? What could possibly be in it for a relatively small Chicago agency?
  • 11.
    So how didwe get started? What did we do to establish credibility, make contacts, set up meetings and sell our services?
  • 12.
    We started withquantitative market research, querying 1,100 US consumers 2x on their attitudes towards China and Chinese brands. Optimal Position
  • 13.
    Even the biggestChinese brands were virtually unknown to American consumers, scoring the same awareness levels as brands we fabricated. % Americans Aware of the Brand
  • 14.
    And that lowawareness (along with a poor overall image of Chinese quality) correlated to low scores on quality perception. % Americans Believe Brand is High Quality Based on Name
  • 15.
    However, Americans werenot shutting the door to Chinese brands in many categories...especially those they already associate with China. % Americans Open to Purchasing from a Chinese Brand
  • 16.
    The same brandingfundamentals that all US/ Western companies must follow were identified as precursors for Chinese companies as well. 67% of Americans say it is important that a Chinese company wanting to sell its products in the US has an English language web site written in excellent English. 45% of Americans say it is important that they purchase Chinese goods from a brand with which they are familiar. 36% of Americans say it is important that they have seen ads for a Chinese brand before they buy their products.
  • 17.
    A relationship mapfor our branded entry service offering.
  • 18.
    Our services reflectan integrated approach for a Chinese company’s branded entry needs. PHASE I PHASE II PHASE III PHASE IV Entry Strategy Supporting Brand Go to Market Advisory Entry Services Building Programs Category/Market M&A Brand Concept Trade Shows Analysis & Messaging Legal Counsel Advertising Consumer/Buyer Naming & Insights Brand Identity Accounting Direct/Email Product Product Packaging Positioning Banking Social Media Warehouse Sales Presentation Product & Brochures Event Marketing Innovations & Logistics & Sponsorships Website Human Resources Public Relations Trade Show Sales and Booth Distribution
  • 19.
    And once wegot there, what did we find? (or, Scott’s excellent adventure into exploring China, Chinese culture, values, beliefs and business practices)
  • 20.
    Scott Markman’s TopTen perceptions of Chinese business people. #10: Very, very, very risk averse #9: Assume they can’t trust you until proven otherwise #8: Follow relationship, not expertise #7: Reticent to pay for professional service and advice #6: Hyperfocused on distribution and sales
  • 21.
    Scott Markman’s TopTen perceptions of Chinese business people. #5: Very short-term in their thinking #4: Understand “brand” simplistically #3: Slow to embrace the American Way of business #2: Won’t say no to your face #1: Assume a lower price solves all problems
  • 22.
    What have welearned from our experiences so far? How has our approach evolved? What do we look for in seeking out clients?
  • 23.
    Distribution is verydifferent in the US vs. China, and because that is top of mind for every prospect, we have to start there. National Retailers Private Innovative Branded Label Products Products Products • Dominates products • Creates its own • A strong brand gives competing on category, highest retailer reason to stock low price (not chance to gain the product (Chinese available anymore) distribution companies’ best choice)
  • 24.
    The Five Prerequisitesevery Chinese company needs to have to consider the US market. Excellent product quality (ideally, innovative products) Clear, realistic business objectives An international talent team Appropriate financial resources Patience (minimum 2 year time commitment)
  • 25.
    ...which lead toThe Five Factors every Chinese company needs to master for success in the US market. New product development Willingness to adapt business practices to US standards and methodologies Insights about consumers who buy their products An understanding of the wholesale and retail process The differences between OEM and Branded business models and how to do both concurrently as a transitional stage
  • 26.
    The Old Realityvs. the Future Opportunity OEM Model Branded Model Good enough for client specs Excellent quality, own design Cheapest price Competitive price FOB only Entire logistics & customs continuum Transactional focus Relationship with buyers and consumers Trade shows, friends’ intros Marketing and sales support Immediate sales Longer sales cycles with many factors No consumer contact Understanding, serving consumers Low margin, high volume Much higher margins and creation financials of brand value
  • 27.
    Case Study: Changzhou AsianEndergonic Electronic Technology Co., Ltd. (Asianbag)
  • 28.
    Asianbag is theleading manufacturer in dashboard mounts for portable GPS devices and smartphones. This US$12 million company has been selling to four US importers for 2 years. They have 10% market share, and their products are sold at Best Buy and Radio Shack. They own two US patents and several Chinese patents for their designs. Monogram was hired in Sept. 2009 to create a US brand for Asianbag and build US distribution to grow sales and dramatically increase profit margin.
  • 29.
    Steps in ourprocess to date. Conducted online market research with 55 US consumers. Created the brand concept, value proposition, positioning and personality. Created names for the brand and product line, trademark, package design, web site and sales materials to prepare for the brand launch in May 2010. Coordinated the company’s setup in the US, including filing a trademark application.
  • 30.
    Steps in ourprocess to date. Attended National Consumer Electronics Show, met potential sales reps, gathered feedback from retailers. Set up warehousing, sales and merchant banking operation. Developed e-commerce enabled website. Created social media strategy including Facebook, Twitter. Developed new product features.
  • 32.
  • 33.
    New US brandmarkand tagline
  • 34.
  • 35.
    Züuma packaging moist towelette
  • 36.
    Züuma Sales Collateral Comes with an adjustable bracket. Ideal for cell phones. Inner diameter : 55mm Outer diameter : 140mm Please call us at 877-90-ZUUMA. Or, you can email our North American Sales & Distribution Manager, Michael Zakkour, at: michael.zakkour@myzuuma.com.
  • 43.
    What have weaccomplished? Established a long-term partnership with Priceless Resource, a leading electronics distributor to reach all big box retailers. Established a relationship with a Canadian distributor in to sell Züuma products in Canadian market. Got Züuma listed on a leading loyalty reward service whose clients include Citibank. Placing Züuma products in major retailers, both online and brick & mortar stores
  • 44.
  • 45.
  • 46.
    Case Study: Yuzhou Green-ShipGarden Supplies Producing Co., Ltd.
  • 47.
    Green-Ship is a$7.5 million manufacturer of unique flower pots and planters made from a patented composite material. $5 million in sales in Europe and $2.5 million in the US, all under private label. They have no domestic market. Founded in 1993, they own over 20 Chinese patents for their manufacturing of their products. They are completing the construction of a new factory in Qingdao that will allow them to triple in sales. Monogram was hired in January 2011 to create a US brand and build distribution to dramatically grow sales with independent garden centers.
  • 48.
    Steps in ourprocess to date. Conducted online market research with US consumers. Created the brand concept, value proposition, positioning and personality. Conducting online research with buyers at independent garden centers nationwide. Developing marketing communications materials. Preparing list of distributors for factory, planning to attend 3 major trade shows in 2011.
  • 49.
    Consumer Research Question#1 Who in your family buys flower/vegetable pots?
  • 50.
    Consumer Research Question#2 When purchasing a flower/vegetable pot, what features are most important?
  • 51.
    Consumer Research Question#3 Are you more inclined to buy a pot at a national retailer, a garden specialty shop or online?
  • 52.
    Consumer Research Question#4 Where do you go for information about potting plants?
  • 53.
    Consumer Research Question#5 If flower pots were made of eco-friendly material, would that be an important factor in your purchasing decision?
  • 56.
  • 57.
    Current China Green-Ship.comweb site Home Page
  • 58.
    Current China Green-Ship.comweb site Introduction Page
  • 59.
    Current China Green-Ship.comweb site Introduction Page
  • 60.
    Current China Green-Ship.comweb site Product Page
  • 61.
    Current China Green-Shipproduct catalog.
  • 62.
    New US brandmarkand tagline
  • 63.
  • 64.
  • 65.
  • 67.
    Point of SaleMaterials
  • 68.
    Who’s next? What Chinesebrands can you expect to see coming to a store or showroom near you?
  • 69.
  • 70.
    Thank you verymuch for your time tonight. Questions? Comments?
  • 71.
    For more information,please contact: The Monogram Group 233 S. Wacker Drive, Suite 410 Chicago, Illinois 60606 USA Tel: +1 312-726-4300 Fax: +1 312-726-4308 www.monogramgroup.com www.monogramgroup.com.cn Scott Markman, President smarkman@monogramgroup.com John Yang, AE/China Specialist jyang@monogramgroup.com Direct: +1 312-268-6687