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BIS 219 Final Exam 1
1. To survive and succeed in the New Economy, Orbis Inc.’s supply chain model was transformed from a:
a) hub-like supply chain to a linear supply chain.
b) linear supply chain to a hub-like supply chain.
c) multiple layer supply chain to a single layer supply chain.
d) single layer supply chain to a multiple layer supply chain.
e) spoke like
2. An office supply broker combines orders from fifteen small offices into a single order, which results in a much lower
price for each of the small offices due to volume discounts. This is an example of the _______________ EC business
model.
a) dynamic brokering
b) group purchasing
c) reverse auctions
d) discount purchasing
e) none of the above
3. According to Metcalfe’s Law, the value of a network grows roughly by a power of _______________ of the number
of its users (or nodes).
a) three
b) four
c) two
d) five
e) six
4. General Electric lists the specifications for a kind of wire needed in the manufacture of light bulbs on its Trading
Process Network (TPN) site. GE asks potential suppliers to submit the price at which they would be willing to supply
the wire. This is an example of a(n):
a) forward auction.
b) reverse auction.
c) private auction.
d) independent auction.
e) none of the above
5. Characteristics of a digital economy include all of the following EXCEPT:
a) a vast array of digitizable products like databases, news, information, books, and musical CDs
b) consumers and firms conducting financial transactions digitally
c) physical good such as home appliances and automobiles embedded with microprocessors and networking
capabilities
d) elimination of all traditional intermediaries
e) decrease of geographic boundaries
6. Which of the following is NOT an example of a major type of business pressure on companies?
a) A homogenous workforce
b) Powerful customers

2. c) Technological Innovation and Obsolescence
d) Social responsibility
e) Environmental Factors
7. Which of the following statements is NOT true?
a) Information technology can be viewed as a subsystem of an information system.
b) Information systems can be viewed as a subsystem of information technology.
c) Information technology refers to the technological side of an information system.
d) Information systems are information technology enabled business applications.
8. Which of the following statements about pervasive computing at Royal Mile Pub is NOT true?
a) The servers use specialized PDAs to take orders.
b) Training servers to use these specialized PDAs is the major challenge and takes time.
c) Thanks to the new computing system, servers can now spend more time on the floor with customers.
d) The new computing system saves the server several trips to the kitchen.
9. The major types of business pressures are categorized along the following lines:
a) market and technology pressures.
b) market and society pressures.
c) market, technology, and society pressures.
d) market, technology, and government pressures.
10. CRM stands for:
a) customer relationship management.
b) customer responsibility management.
c) customer reliability management.
d) consumer relational management.
e) customer reflexive monitoring.
11. _______________ are intra-organizational Web-based secure networks that facilitate information access and
collaboration.
a) Extranets
b) Virtual Private Networks
c) Intranets
d) EDI networks
e) ERP
12. Businesses in an alliance may:
a) share resources.
b) establish permanent supplier-company relationships.
c) create joint research efforts.
d) all of the above
e) none of the above
13. “A set of programs that enable the hardware to process data” best describes:
a) software.
b) telecommuting.
c) virtual corporations.
d) database objects.
e) hardware.
14. Which of the following statements is NOT true about optical networks?

3. a) telecommunication networks that convert signals to colors of light and transmit these over fiber-optic filaments.
b) low capacity telecommunication networks
c) are suitable for video transmission
d) are suitable for multimedia interactions
e) are faster than analog
15. Which of the following statements is NOT true about a corporate portal?
a) It serves as a gateway to corporate data, information, and knowledge.
b) Only employees can access data through the portal.
c) Employees have a password that allows them to access data through the portal.
d) The corporate portal resembles a Web site.
e) It cannot be accessed off site.
16. Which of the following statements is NOT true about electronic marketplaces?
a) The stock exchange is an example of an electronic marketplace.
b) Chemconnect.com is an example of a horizontal marketplace.
c) These marketplaces provide operating efficiencies to trading.
d) These marketplaces can provide benefits to both buyers and sellers.
e) EBay is an example of an electronic marketplace.
17. A(n) _______________ refers to a company’s Web site that is used as a gateway to the corporate data,
information, and knowledge.
a) URL
b) company network
c) intranet
d) corporate portal
e) Internet
18. The _______________ refers to an economy that is based on digital technologies, including digital
communication networks (the internet, intranets, and private value-added networks or VANs), computers, software,
and other related information technologies.
a) digital economy
b) Internet economy
c) web economy
d) electronic markets
e) all of the above
19. _______________, a pioneer of computer networks, claimed that the value of a network grows roughly in line
with the square of the number of its users (or nodes).
a) Robert Metcalfe
b) Bill Gates
c) Steve Jobs
d) Larry Ellison
e) none of the above
20. _______________ refers to the conduct of e-commerce via wireless devices.
a) E-commerce
b) L-commerce
c) M-commerce
d) I-commerce

4. e) B-commerce
21. Popularly called _______________ this prediction was that the processing power of silicon chips would double
every 18 months. And so it has, resulting in enormous increases in computer processing capacity and a sharp decline
in cost.
a) Kelly’s Extension to Metcalfe’s Law
b) Moore’s Law
c) Thomas’s Law
d) Anodyne’s Law
e) John’s Law
22. The collection of computing systems used by an organization is termed:
a) intranet.
b) extranet.
c) information technology.
d) Internet.
e) information system.
23. A company that performs most of its business function electronically in order to enhance its operations and
competitiveness is:
a) e-business.
b) electronic commerce.
c) information technology.
d) intranet.
e) brick and mortar.
24. A use of web-based systems to support buying selling and customer service exemplifies:
a) e-business.
b) e-commerce.
c) network.
d) distributed computing.
e) wolfbane cluster.
25. A(n) _________ connects computers and other electronic devices via telecommunication networks
a) intranet
b) Internet
c) networked computing
d) extranets
e) externet
26. Companies that link their intranets to those of their business partners over networks are called:
a) extranet.
b) intranet.
c) Internet.
d) computing.
e) network.
27. The global networked environment is called:
a) the Internet.
b) information technology.
c) e-business.

5. d) computing.
e) network computing.
28. The collection of hardware that comprise the computing systems used by an organization is termed:
a) information technology.
b) e-business.
c) computing.
d) none of the above
e) network.
29. The new digital economy is providing unparalleled opportunities for thousands of:
a) people.
b) states.
c) children.
d) entrepreneurs.
e) corporations.
30. A set of programs that instruct the hardware to process data is known as:
a) procedures.
b) information.
c) database.
d) software.
e) operating system.
31. What is a major capability of the information systems?
a) automate manually done tasks
b) automate both semiautomatic business processes and manually done tasks
c) increase effectiveness of people collaborating in groups
d) automate interpretation of vast business processes
e) none of the above
32. What is the difference between computers and information systems?
a) Computers process data and information systems utilize the processed data to solve some problem.
b) Computers and information systems are synonymous.
c) Computers are for word processing and professionals use information systems.
d) Computers can connect to the Internet whereas information systems can’t.
33. Which one of the following is not a characteristic of a smart appliance?
a) Smart appliances can be connected to the Internet to enhance their functions.
b) Smart appliances have voice recognition technology and can be verbally commanded.
c) Smart appliances can be connected among themselves.
d) Smart appliances have increased capabilities through the use of technology.
e) none of the above
34. Digital economy is sometimes referred to all of the following except:
a) Internet economy.
b) technology economy.
c) new economy.
d) web economy.
e) information economy.
35. Which are the common types of files?

6. a) document files and worksheet files
b) database files and presentation files
c) Internet files and program files
d) a and b
36. The business environment consists of a variety of factors, which are:
a) social, technological, legal, economic, physical, and political.
b) religion.
c) culture.
d) computer skills and good knowledge of technology.
e) knowledge skills.
37. An extranet combines:
a) Internet with a business.
b) Internet with another Internet.
c) Internet with an extranet.
d) intranet with Internet.
e) electronic marketplace with intranet.
38. A(n) _______________ collects, processes, stores, and disseminates information for a specific purpose.
a) word bank
b) Internet
c) information system
d) data bank
e) data warehouse
1. To survive and succeed in the New Economy, Orbis Inc.’s supply chain model was transformed from a:
a) hub-like supply chain to a linear supply chain.
b) linear supply chain to a hub-like supply chain.
c) multiple layer supply chain to a single layer supply chain.
d) single layer supply chain to a multiple layer supply chain.
e) spoke like
2. An office supply broker combines orders from fifteen small offices into a single order, which results in a much lower
price for each of the small offices due to volume discounts. This is an example of the _______________ EC business
model.
a) dynamic brokering
b) group purchasing
c) reverse auctions
d) discount purchasing
e) none of the above
3. According to Metcalfe’s Law, the value of a network grows roughly by a power of _______________ of the number
of its users (or nodes).
a) three
b) four
c) two
d) five
e) six

7. 4. General Electric lists the specifications for a kind of wire needed in the manufacture of light bulbs on its Trading
Process Network (TPN) site. GE asks potential suppliers to submit the price at which they would be willing to supply
the wire. This is an example of a(n):
a) forward auction.
b) reverse auction.
c) private auction.
d) independent auction.
e) none of the above
5. Characteristics of a digital economy include all of the following EXCEPT:
a) a vast array of digitizable products like databases, news, information, books, and musical CDs
b) consumers and firms conducting financial transactions digitally
c) physical good such as home appliances and automobiles embedded with microprocessors and networking
capabilities
d) elimination of all traditional intermediaries
e) decrease of geographic boundaries
6. Which of the following is NOT an example of a major type of business pressure on companies?
a) A homogenous workforce
b) Powerful customers
c) Technological Innovation and Obsolescence
d) Social responsibility
e) Environmental Factors
7. Which of the following statements is NOT true?
a) Information technology can be viewed as a subsystem of an information system.
b) Information systems can be viewed as a subsystem of information technology.
c) Information technology refers to the technological side of an information system.
d) Information systems are information technology enabled business applications.
8. Which of the following statements about pervasive computing at Royal Mile Pub is NOT true?
a) The servers use specialized PDAs to take orders.
b) Training servers to use these specialized PDAs is the major challenge and takes time.
c) Thanks to the new computing system, servers can now spend more time on the floor with customers.
d) The new computing system saves the server several trips to the kitchen.
9. The major types of business pressures are categorized along the following lines:
a) market and technology pressures.
b) market and society pressures.
c) market, technology, and society pressures.
d) market, technology, and government pressures.
10. CRM stands for:
a) customer relationship management.
b) customer responsibility management.
c) customer reliability management.
d) consumer relational management.
e) customer reflexive monitoring.
11. _______________ are intra-organizational Web-based secure networks that facilitate information access and
collaboration.

8. a) Extranets
b) Virtual Private Networks
c) Intranets
d) EDI networks
e) ERP
12. Businesses in an alliance may:
a) share resources.
b) establish permanent supplier-company relationships.
c) create joint research efforts.
d) all of the above
e) none of the above
13. “A set of programs that enable the hardware to process data” best describes:
a) software.
b) telecommuting.
c) virtual corporations.
d) database objects.
e) hardware.
14. Which of the following statements is NOT true about optical networks?
a) telecommunication networks that convert signals to colors of light and transmit these over fiber-optic filaments.
b) low capacity telecommunication networks
c) are suitable for video transmission
d) are suitable for multimedia interactions
e) are faster than analog
15. Which of the following statements is NOT true about a corporate portal?
a) It serves as a gateway to corporate data, information, and knowledge.
b) Only employees can access data through the portal.
c) Employees have a password that allows them to access data through the portal.
d) The corporate portal resembles a Web site.
e) It cannot be accessed off site.
16. Which of the following statements is NOT true about electronic marketplaces?
a) The stock exchange is an example of an electronic marketplace.
b) Chemconnect.com is an example of a horizontal marketplace.
c) These marketplaces provide operating efficiencies to trading.
d) These marketplaces can provide benefits to both buyers and sellers.
e) EBay is an example of an electronic marketplace.
17. A(n) _______________ refers to a company’s Web site that is used as a gateway to the corporate data,
information, and knowledge.
a) URL
b) company network
c) intranet
d) corporate portal
e) Internet

9. 18. The _______________ refers to an economy that is based on digital technologies, including digital
communication networks (the internet, intranets, and private value-added networks or VANs), computers, software,
and other related information technologies.
a) digital economy
b) Internet economy
c) web economy
d) electronic markets
e) all of the above
19. _______________, a pioneer of computer networks, claimed that the value of a network grows roughly in line
with the square of the number of its users (or nodes).
a) Robert Metcalfe
b) Bill Gates
c) Steve Jobs
d) Larry Ellison
e) none of the above
20. _______________ refers to the conduct of e-commerce via wireless devices.
a) E-commerce
b) L-commerce
c) M-commerce
d) I-commerce
e) B-commerce
21. Popularly called _______________ this prediction was that the processing power of silicon chips would double
every 18 months. And so it has, resulting in enormous increases in computer processing capacity and a sharp decline
in cost.
a) Kelly’s Extension to Metcalfe’s Law
b) Moore’s Law
c) Thomas’s Law
d) Anodyne’s Law
e) John’s Law
22. The collection of computing systems used by an organization is termed:
a) intranet.
b) extranet.
c) information technology.
d) Internet.
e) information system.
23. A company that performs most of its business function electronically in order to enhance its operations and
competitiveness is:
a) e-business.
b) electronic commerce.
c) information technology.
d) intranet.
e) brick and mortar.
24. A use of web-based systems to support buying selling and customer service exemplifies:
a) e-business.

10. b) e-commerce.
c) network.
d) distributed computing.
e) wolfbane cluster.
25. A(n) _________ connects computers and other electronic devices via telecommunication networks
a) intranet
b) Internet
c) networked computing
d) extranets
e) externet
26. Companies that link their intranets to those of their business partners over networks are called:
a) extranet.
b) intranet.
c) Internet.
d) computing.
e) network.
27. The global networked environment is called:
a) the Internet.
b) information technology.
c) e-business.
d) computing.
e) network computing.
28. The collection of hardware that comprise the computing systems used by an organization is termed:
a) information technology.
b) e-business.
c) computing.
d) none of the above
e) network.
29. The new digital economy is providing unparalleled opportunities for thousands of:
a) people.
b) states.
c) children.
d) entrepreneurs.
e) corporations.
30. A set of programs that instruct the hardware to process data is known as:
a) procedures.
b) information.
c) database.
d) software.
e) operating system.
31. What is a major capability of the information systems?
a) automate manually done tasks
b) automate both semiautomatic business processes and manually done tasks
c) increase effectiveness of people collaborating in groups

11. d) automate interpretation of vast business processes
e) none of the above
32. What is the difference between computers and information systems?
a) Computers process data and information systems utilize the processed data to solve some problem.
b) Computers and information systems are synonymous.
c) Computers are for word processing and professionals use information systems.
d) Computers can connect to the Internet whereas information systems can’t.
33. Which one of the following is not a characteristic of a smart appliance?
a) Smart appliances can be connected to the Internet to enhance their functions.
b) Smart appliances have voice recognition technology and can be verbally commanded.
c) Smart appliances can be connected among themselves.
d) Smart appliances have increased capabilities through the use of technology.
e) none of the above
34. Digital economy is sometimes referred to all of the following except:
a) Internet economy.
b) technology economy.
c) new economy.
d) web economy.
e) information economy.
35. Which are the common types of files?
a) document files and worksheet files
b) database files and presentation files
c) Internet files and program files
d) a and b
36. The business environment consists of a variety of factors, which are:
a) social, technological, legal, economic, physical, and political.
b) religion.
c) culture.
d) computer skills and good knowledge of technology.
e) knowledge skills.
37. An extranet combines:
a) Internet with a business.
b) Internet with another Internet.
c) Internet with an extranet.
d) intranet with Internet.
e) electronic marketplace with intranet.
38. A(n) _______________ collects, processes, stores, and disseminates information for a specific purpose.
a) word bank
b) Internet
c) information system
d) data bank
e) data warehouse