This report provides customer satisfaction, retention, and profitability metrics for sub-producer Christopher Becerra from December 2014 to December 2015. Key metrics include: - Total written premium of $176,813, a 0% change from the prior year. - Total policies in force of 197, a 0% change from the prior year. - Retention rate of 91.67%, unchanged from the prior year. - Earned premium of $105,503 and total incurred losses of $142,637.

1. CUSTOMER SATISFACTION / RETENTION / PROFITABILITY REPORT
SUB-PRODUCERSUB-PRODUCER: 346-BECERRA, CHRISTOPHER
AFFILIATION DATE: 12/01/14
AGENT: 051930LOCATION: 0B9 TAM: 6 AM: 031
REGION: 018-CAPITAL
AS OF DATE:12/2015
RUN DATE: 01/14/16
STATUS: T
VOLUNTARY AUTO
STANDARD SPECIALTY
YTD WRITTEN PREMIUM
NEW
RENEWAL
TOTAL
% OVER PRIOR YR
CURR ITEMS IN FORCE
GROWTH OVER PRYE
TOTAL POLICIES
GROWTH OVER PRYE
RETENTION %
CURRENT
PRIOR YEAR
PT CHANGE
TENURE RETENTION %
1ST YEAR
2-4 YEAR
5+ YEAR
12 MONTH MOVING
EARNED PREMIUM
PAID LOSSES
NET CHG RESERVES
TOT INCUR LOSSES
12MM ADJ PD LOSSES
12MM ADJ PD LR
PRIOR YR END ADJ LR
24 MM ADJ PAID LR
36 MM ADJ PAID LR
PERSONAL PROPERTY
HOMEOWNERS OTH-OWNERS OTH-PROPERTY
TOTAL
PP&C
BUSINESS INSURANCE
AUTO CUSTOMIZER TOTAL
TOTAL
CASUALTY
76,748
50,941
127,689
0.00
118
118
70
70
91.18
0.00
91.18
91.18
0.00
0.00
80,184
40,713
79,943
120,656
40,790
50.87
0.00
50.87
50.87
2,637
1,580
4,217
0.00
3
3
2
2
100.00
0.00
100.00
100.00
0.00
0.00
3,181
6,681
15,000
21,681
6,684
210.12
0.00
210.12
210.12
41,008
0
41,008
0.00
55
55
56
55
0.00
0.00
0.00
0.00
0.00
0.00
19,958
300
0
300
1,946
9.75
0.00
9.75
9.75
3,258
0
3,258
0.00
20
20
20
20
0.00
0.00
0.00
0.00
0.00
0.00
1,948
0
0
0
118
6.06
0.00
6.06
6.06
641
0
641
0.00
1
1
1
1
0.00
0.00
0.00
0.00
0.00
0.00
232
0
0
0
12
7.64
0.00
7.64
7.64
124,292
52,521
176,813
0.00
197
197
149
148
91.67
0.00
91.67
91.67
0.00
0.00
105,503
47,694
94,943
142,637
49,550
47.00
0.00
47.00
47.00
0
0
0
0.00
0
0
0
0
0.00
0.00
0.00
0.00
0.00
0.00
0
0
0
0
0
0.00
0.00
0.00
0.00
0
0
0
0.00
0
0
0
0
0.00
0.00
0.00
0.00
0.00
0.00
0
0
0
0
0
0.00
0.00
0.00
0.00
0
0
0
0.00
0
0
0
0
0.00
0.00
0.00
0.00
0.00
0.00
0
0
0
0
0
0.00
0.00
0.00
0.00
124,292
52,521
176,813
0.00
197
197
149
148
91.67
0.00
91.67
91.67
0.00
0.00
105,503
47,694
94,943
142,637
49,550
47.00
0.00
47.00
47.00
WRITTEN PREM & ITEMS
CAS
AMC
FLD
TOT
WP ITEMS WP ITEMS
ALLSTATE FINANCIAL
*** FUTURE USE ***
TOT. YTD PROD CREDIT
AGENT
EFS/FS
SECURITIES
NON-SECURITIES
TOT. YTD PREM DEPOSIT
POLICIES IN FORCE
*** FUTURE USE ***
AGENT
EFS/FS
TOT. POL IN FORCE
SECURITIES
NON-SECURITIES
48MM LPF
TENURE RET.
ISSUE RATIO
1ST YEAR
2+ YEAR
*****12/15***** *****12/14*****
176,813
0
0
176,813
197
0
0
197
0 0
0 0
0 0
0 0