BUSINESS COMMUNICATION
UNIT- II
LETTER COMMUNICATION
MBA – I | VCEW
SYLLABUS
UNIT – II – LETTER COMMUNICATION
Advertisement - Application Letters - Curriculum Vitae - Invitation to
Interview- Acknowledgement - Offer Letter - Letter of acceptance -
Letter of Resignation - Testimonial.
ADVERTISEMENT
ADVERTISEMENT
What is an advertising Letter?
Advertising letter is a formal letter written by the representative of a
company to a customer or a potential customer as a part of the
advertising campaign of the company. These letters inform the customer
about the various special features of the company and the upcoming
discounts and offers. An Advertising Letter is essential because it helps
create a Brand Image. Companies spend a lot of capital on advertising.
ADVERTISING LETTER SAMPLES
APPLICATION LETTER
APPLICATION LETTER
What is an Application Letter?
An application letter, sometimes called a cover letter, is a special kind
of business letter that accompanies a resume for a job. A resume is a
summary of your education, job experience, and job-related skills that
you send to potential employers.
PROS AND CONS OF APPLICATION LETTER
PROS
 Customize your letter for each job application.
 Include the correct company name and employee name.
 Make sure the names are spelled correctly.
 Provide specific examples of what you can do that would directly
benefit the company. (Career objectives, Strength, Weakness Etc.).
 Investigate information about the company to include some favourable
points that matches for the company.
 End the application letter with the information on how the employer
can contact you.
CONS
 Do not Prepare a sloppy application letter.
 Do not have grammatical, spelling and punctuation errors.
 Do not send the application letter “ To Whom It may Concern”.
 Do not request a job instead of requesting a job interview.
TYPES OF APPLICATIONS LETTERS
 Solicited Application Letter
 Unsolicited Application Letter
CURRICULUM VITAE
CURRICULUM VITAE
What is meant by Curriculum vitae (CV) ?
A curriculum vitae is a marketing document that gives a summary of a
job seekers career history, academic qualifications and also explains
their future potential. To summarize your CV is essentially a marketing
tool that gives you an opportunity to sell yourself and your abilities to
employers.
IMPORTANCE OF CURRICULUM VITAE (CV)
 It Grabs the Reader’s Attention
 It tells the Reader the Kind of Job the person is Looking For
 It Establishes the person’s Credibility
 It Paints the person’s Career Journey
 It Shows Understanding of the person’s Talents and Skills
 It is the Best Personal Branding Tool
 It is Customized for the Job
INVITATION TO INTERVIEW
INVITATION TO INTERVIEW
What is meant by Interview?
It is a face-to-face interaction between interviewee and interviewer. If
handled carefully, it can be a powerful technique in having accurate
information of the interviewee otherwise unavailable. At the same time,
if the interview is not handled carefully, it can be a source of bias,
restricting or distorting the flow of communication.
INTERVIEW LETTERS
What is an Interview Letter?
The letter inviting job applicants for the interview is known as an
interview letter. After receiving job applications from potential
candidates, the employer writes an interview letter to the candidates
whose applications have passed from the initial screening phase.
Through this letter, the employer informs applicants either to sit for a
written test or to appear before the Viva voiced. This letter is written on
the company’s official pad or at the top of the company’s name and
address.
STEPS TO WRITE AN INTERVIEW LETTER
 An interview letter should be no longer than one page, four sections
and no more, and each passage should be just 3-4 sentences.
 If you were on a first-name premise in the interview, it’s alright for the
letter also.
 Use the first section to recognize yourself, name the job you
interviewed for, and express your thankfulness for their time and
thought.
 The next two sections should concentrate on what you found out about
the company that day that has made the job considerably additionally
tempting and what you bring to the table that they need.
 The last section repeats your appreciation and states your readiness to
talk with them again whenever the timing is ideal.
 You’ll need to make the letter your own, yet by looking into the
interview letter tests gave, you can get in the stream as your very own
words rise to the top.
INTERVIEW LETTER FORMAT
From
(Company/Organization address)
_____________
_____________
_____________
To,
(Person’s address is this letter)
_____________
_____________
_____________
Date: _________________ (Which letter has been written)
Subject: Interview Letter
Dear ……….. (Name of Candidate)
This letter is your company’s reference.
We are happy to inform you that you have cleared the first round and are selected. The interview will be organized
………… (dated) ……… (time). The place is ……… (place name). Please confirm your availability by calling us or the
relevant authority. Otherwise, this interview will be cancelled.
Good luck!
(Name of the office)__________
(Your name)_______________
(Your designation)___________
ACKNOWLEDGEMENT
ACKNOWLEDGEMENT
What is meant by Acknowledgment Letter?
Acknowledgment letters are actually letters of receipt. They are formal
and short letters, mainly serving legal purposes. In business, such letter
plays an important role as it indicates that you value the opinion and
time of the concerned party. Writing such formal business letters can
help you to build good will and trust. Based on the document they refer to
we can distinguish several types of acknowledgment letters, such as
 CV / Application acknowledgment letter,
 Acknowledgment of resignation,
 Business acknowledgment letter
THE FORMAT OF ACKNOWLEDGMENT LETTER WRITING
Letter Header
 Your Name
 Your Address
Recipient’s Name
 Specific official or person
 Recipient’s Address
Date
 Letter Body
 Reference or Subject
 Dear Contact Person
First Paragraph
 Show some gesture of acknowledgment by adding required details
related to service, product, etc.
Second Paragraph
 Relevant points
 Clarify your objective
 Confirming receipt of the product or service
 Thanking the addressee
 Intimation for any further communication
Letter Close
 Thanking you, yours sincerely etc.
Signature
 First name and last name.
OFFER LETTER
What is an Offer Letter?
An offer letter (also known as an employment letter or job offer letter)
is a formal written communication sent a job candidate by an employer.
This communication is a confirmation of the position, compensation,
and start date of the offer for employment.
FORMAT OF AN OFFER LETTER OF A COMPANY
BUSINESS OFFER LETTER
What is a business offer letter?
A business offer letter is usually written to the partners or other
companies who wish to know the details before giving a green light to
the project. Make certain that the letter does not only mention the ideas
but also the plan for how to implement it. Also mentioned why you think
this project will be helpful. Consider the sample and template below to
write the right letter.
BUSINESS OFFER LETTER TEMPLATE
LETTER OF ACCEPTANCE
LETTER OF ACCEPTANCE
What is meant by Letter of Acceptance?
Letter of Acceptance or Acceptance Letter is a type of letter written to
communicate a positive response towards job offer, invitation, gift, offer,
contract, scholarship and other matters which require the intended.
Acceptance Letters are most widely used by prospective employers who
have received a job offer.
STEPS INVOLVED IN LETTER OF ACCEPTANCE
 Identify your reader
 Establish your objective
 Determine your scope
 Organize your letter
 Draft your letter
 Close Your Letter
 Review and Revise Your Letter
LETTER OF RESIGNATION
LETTER OF RESIGNATION
What is a resignation letter?
When an employee is determined to leave from his present job he takes
the help of a resignation letter to notify the respective employer. Such a
letter from the employee states the intentional view about the
cancellation of the job agreement.
Such letter includes the following matters:
 Name of the post from which the employee has resigned
 Reason for resignation.
 Request for acceptance of resignation
RESIGNATION LETTER FORMAT
TESTIMONIAL LETTER
TESTIMONIAL LETTER
What is Testimonial Letter?
Testimonial letters are helpful for building your business because you
can show them to potential clients or include them in your print
advertising to show people that working with you is a good idea.
NEED OF TESTIMONIAL LETTER
 Determine what story you want to tell. You want your testimonials to
tell a story about your product and business.
 Ask specific questions.
 Keep it short and conversational.
 Use the customer's name and include pictures, if possible.
 Quote testimonial.
 Social testimonial.
 Influencer testimonial.
FORMAT OF TESTIMONIAL LETTER
THANK YOU

BC Unit - 2

  • 1.
    BUSINESS COMMUNICATION UNIT- II LETTERCOMMUNICATION MBA – I | VCEW
  • 2.
    SYLLABUS UNIT – II– LETTER COMMUNICATION Advertisement - Application Letters - Curriculum Vitae - Invitation to Interview- Acknowledgement - Offer Letter - Letter of acceptance - Letter of Resignation - Testimonial.
  • 3.
  • 4.
    ADVERTISEMENT What is anadvertising Letter? Advertising letter is a formal letter written by the representative of a company to a customer or a potential customer as a part of the advertising campaign of the company. These letters inform the customer about the various special features of the company and the upcoming discounts and offers. An Advertising Letter is essential because it helps create a Brand Image. Companies spend a lot of capital on advertising.
  • 5.
  • 6.
  • 7.
    APPLICATION LETTER What isan Application Letter? An application letter, sometimes called a cover letter, is a special kind of business letter that accompanies a resume for a job. A resume is a summary of your education, job experience, and job-related skills that you send to potential employers.
  • 9.
    PROS AND CONSOF APPLICATION LETTER PROS  Customize your letter for each job application.  Include the correct company name and employee name.  Make sure the names are spelled correctly.  Provide specific examples of what you can do that would directly benefit the company. (Career objectives, Strength, Weakness Etc.).  Investigate information about the company to include some favourable points that matches for the company.  End the application letter with the information on how the employer can contact you.
  • 10.
    CONS  Do notPrepare a sloppy application letter.  Do not have grammatical, spelling and punctuation errors.  Do not send the application letter “ To Whom It may Concern”.  Do not request a job instead of requesting a job interview.
  • 11.
    TYPES OF APPLICATIONSLETTERS  Solicited Application Letter  Unsolicited Application Letter
  • 12.
  • 13.
    CURRICULUM VITAE What ismeant by Curriculum vitae (CV) ? A curriculum vitae is a marketing document that gives a summary of a job seekers career history, academic qualifications and also explains their future potential. To summarize your CV is essentially a marketing tool that gives you an opportunity to sell yourself and your abilities to employers.
  • 14.
    IMPORTANCE OF CURRICULUMVITAE (CV)  It Grabs the Reader’s Attention  It tells the Reader the Kind of Job the person is Looking For  It Establishes the person’s Credibility  It Paints the person’s Career Journey  It Shows Understanding of the person’s Talents and Skills  It is the Best Personal Branding Tool  It is Customized for the Job
  • 15.
  • 16.
    INVITATION TO INTERVIEW Whatis meant by Interview? It is a face-to-face interaction between interviewee and interviewer. If handled carefully, it can be a powerful technique in having accurate information of the interviewee otherwise unavailable. At the same time, if the interview is not handled carefully, it can be a source of bias, restricting or distorting the flow of communication.
  • 17.
    INTERVIEW LETTERS What isan Interview Letter? The letter inviting job applicants for the interview is known as an interview letter. After receiving job applications from potential candidates, the employer writes an interview letter to the candidates whose applications have passed from the initial screening phase. Through this letter, the employer informs applicants either to sit for a written test or to appear before the Viva voiced. This letter is written on the company’s official pad or at the top of the company’s name and address.
  • 18.
    STEPS TO WRITEAN INTERVIEW LETTER  An interview letter should be no longer than one page, four sections and no more, and each passage should be just 3-4 sentences.  If you were on a first-name premise in the interview, it’s alright for the letter also.  Use the first section to recognize yourself, name the job you interviewed for, and express your thankfulness for their time and thought.
  • 19.
     The nexttwo sections should concentrate on what you found out about the company that day that has made the job considerably additionally tempting and what you bring to the table that they need.  The last section repeats your appreciation and states your readiness to talk with them again whenever the timing is ideal.  You’ll need to make the letter your own, yet by looking into the interview letter tests gave, you can get in the stream as your very own words rise to the top.
  • 20.
    INTERVIEW LETTER FORMAT From (Company/Organizationaddress) _____________ _____________ _____________ To, (Person’s address is this letter) _____________ _____________ _____________ Date: _________________ (Which letter has been written) Subject: Interview Letter Dear ……….. (Name of Candidate) This letter is your company’s reference. We are happy to inform you that you have cleared the first round and are selected. The interview will be organized ………… (dated) ……… (time). The place is ……… (place name). Please confirm your availability by calling us or the relevant authority. Otherwise, this interview will be cancelled. Good luck! (Name of the office)__________ (Your name)_______________ (Your designation)___________
  • 21.
  • 22.
    ACKNOWLEDGEMENT What is meantby Acknowledgment Letter? Acknowledgment letters are actually letters of receipt. They are formal and short letters, mainly serving legal purposes. In business, such letter plays an important role as it indicates that you value the opinion and time of the concerned party. Writing such formal business letters can help you to build good will and trust. Based on the document they refer to we can distinguish several types of acknowledgment letters, such as  CV / Application acknowledgment letter,  Acknowledgment of resignation,  Business acknowledgment letter
  • 23.
    THE FORMAT OFACKNOWLEDGMENT LETTER WRITING Letter Header  Your Name  Your Address Recipient’s Name  Specific official or person  Recipient’s Address Date  Letter Body  Reference or Subject  Dear Contact Person
  • 24.
    First Paragraph  Showsome gesture of acknowledgment by adding required details related to service, product, etc. Second Paragraph  Relevant points  Clarify your objective  Confirming receipt of the product or service  Thanking the addressee  Intimation for any further communication
  • 25.
    Letter Close  Thankingyou, yours sincerely etc. Signature  First name and last name.
  • 26.
    OFFER LETTER What isan Offer Letter? An offer letter (also known as an employment letter or job offer letter) is a formal written communication sent a job candidate by an employer. This communication is a confirmation of the position, compensation, and start date of the offer for employment.
  • 27.
    FORMAT OF ANOFFER LETTER OF A COMPANY
  • 28.
    BUSINESS OFFER LETTER Whatis a business offer letter? A business offer letter is usually written to the partners or other companies who wish to know the details before giving a green light to the project. Make certain that the letter does not only mention the ideas but also the plan for how to implement it. Also mentioned why you think this project will be helpful. Consider the sample and template below to write the right letter.
  • 29.
  • 30.
  • 31.
    LETTER OF ACCEPTANCE Whatis meant by Letter of Acceptance? Letter of Acceptance or Acceptance Letter is a type of letter written to communicate a positive response towards job offer, invitation, gift, offer, contract, scholarship and other matters which require the intended. Acceptance Letters are most widely used by prospective employers who have received a job offer.
  • 32.
    STEPS INVOLVED INLETTER OF ACCEPTANCE  Identify your reader  Establish your objective  Determine your scope  Organize your letter  Draft your letter  Close Your Letter  Review and Revise Your Letter
  • 33.
  • 34.
    LETTER OF RESIGNATION Whatis a resignation letter? When an employee is determined to leave from his present job he takes the help of a resignation letter to notify the respective employer. Such a letter from the employee states the intentional view about the cancellation of the job agreement. Such letter includes the following matters:  Name of the post from which the employee has resigned  Reason for resignation.  Request for acceptance of resignation
  • 35.
  • 36.
  • 37.
    TESTIMONIAL LETTER What isTestimonial Letter? Testimonial letters are helpful for building your business because you can show them to potential clients or include them in your print advertising to show people that working with you is a good idea.
  • 38.
    NEED OF TESTIMONIALLETTER  Determine what story you want to tell. You want your testimonials to tell a story about your product and business.  Ask specific questions.  Keep it short and conversational.  Use the customer's name and include pictures, if possible.  Quote testimonial.  Social testimonial.  Influencer testimonial.
  • 39.
  • 40.