The document discusses Batavia Air, an airline based in Indonesia. It provides information on the company's profile, operations, routes, fleet, sales and marketing strategies. Batavia Air operates domestic and international flights to 47 destinations across Indonesia, Singapore, China, Malaysia and Saudi Arabia. The airline aims to become the leading airline of Indonesia in the Middle East by providing safe, affordable and enjoyable flights while maintaining customer satisfaction.

1. The Airline of Indonesia

2.  Introduction of Batavia Air
 Company Profile
 BTV Middle East Operation
 Batavia Air Destinations
 BTV Fares & Rules
 GSA Intro & Login Access
 Sales and Marketing
 Future Plan
 BTV Goal & Vision

3.  Batavia Air (PT. Metro Batavia) is an airline based in Jakarta, Indonesia.
 The airline was established in 2001 and started operations in January 2002.
 Originally known as P.T. Metro Batavia
 Its main base is Soekarno-Hatta International Airport, Jakarta.
 Batavia Air is listed in category 1 by Indonesian Civil Aviation Authority
for airline safety quality
 Batavia Air is a low fare carrier
 Batavia Air is holding self E-Ticketing internet based system.
Login/Account could be access through the bank grantee / advance security
method.
 Reservation can be made through BTV sales offices, selected authorized
dealer / travel agents

4. IATA ICAO Call sign
Y6 BTV BATAVIA
Founded 2002
Hubs Soekarno-Hatta International Airport
Fleet size 43
Company slogan Trust Us To Fly
Destinations
47 Destinations [6 International,
41 Domestic)
Headquarters Jakarta, Indonesia
Website http://www.batavia-air.co.id/

5.  Batavia Air currently operates more than 170 flights daily,
 Its vast networks cover 47 cities across Indonesia and
international territories
 BTV operates domestic flights to around 41 destinations and
international services to Singapore, China , Malaysia and Saudi
Arabia soon flying to Australia .
 Since June 2010 the airline has been taken off the list of banned
carriers from flying into EU airspace.
 Batavia Air Fleet consist of Boeing 737-300, Boeing 737-400,
Airbus 319, Airbus 320, and Airbus 330.

6.  The new flight to the holy land of Muslims is great achievement
of Batavia Air and in expanding its international routes
 Batavia Air has launched its initial flight from JKT-JED, on
Sunday, 23rd May ,10 with its wide body Airbus 330-200.
 Batavia Air flies nonstop from JED-JKT 5 time a week and
 RUH-JKT via JED 2 (twice) a week on Mon ,Wed (effective
28th Oct ‘10 BTV will fly direct RUH to JKT)
 Al-Faris Travel is appointed GSA of Batavia Air in KSA

7. BTV Head office and branch office in Middle East
Jakarta Sales
office
JI . IR. H Juanda No 15
Jakarta Pusat 10210
Telp : +62 21 386 4308
Fax : +62 21 386 4486
Riyadh Sales
office
Al- Mousa Building, Near Kingdom Tower ,
Wadi Al-Awsat Street , Olaya main Road Riyadh
Telp: +966 01 216 8104 /105
Fax : +966 01 288 4863
Jeddah Sales
office
Medina Road Next to City Max,
Baghdadeyyah Sharqeyyah District Jeddah
Telp: +966 02 6341999 / 6458330 /6447330
Fax : +966 01 604 5888

8. Airline FLT # A/C Days Dep/RUH Arr/JKT Route Seat
code Type OPP Time Time Con.
Y6 Y6-894 A-330-200 1,3 10:15 LT 04:00 LT RUH-JED-JKT 302
Batavia Air currently operates 2 (two) wide-body Airbus 330-200 to serve the route of
Riyadh – Jeddah – Jakarta with 2 flights per week. By day 1&3.
Airline FLT # A/C Days Dep/RUH Arr/JKT Route Seat
code Type OPP Time Time Con.
Y6 Y6-894 A-330-200 1,2,3,5,6 13:45 LT 04:00 LT JED-JKT 302
BTV Operation from Jeddah

9. Airline FLT # A/C Days Dep/RUH Arr/JKT Route Seat
code Type OPP Time Time Con.
Y6 Y6-894 A-330-200 1,3 14:45 LT 04:00 LT RUH-JKT 302
Effective 28th Oct 2010 Batavia Flies Direct RUH-JKT With New timing
New Route will be JKT-JED-RUH-JKT
Direct Flt RUH-JKT effective 28th Oct 2010

10. Middle East Operations

11. Flt # Y6-894 RUH-JKT
On-Board Staff Veteran Captain and cockpit staff
superb hospitably of Indo Crew
Aircraft Airbus A 330-200
Number of Sear 302 all economy Class
Seat pitch 32”
Seat Recline 6 degree
On Board Services
Meal & Refreshment
During Flight twice meal course , sandwiches,
fresh juices tea, coffee etc.
In-flight Entertainment
A large TV screen fitted in pax cabin, else
music, newspaper magazine available and on-
board shopping
Baggage Allowance Bo 30+8 on board
JKT and onward Destination
Immigration in JKT Baggage on –ward
Destination

12. International
Destinations
Malaysia
Kuching -International Airport
Saudi Arabia
Jeddah - King Abdul-Aziz International Airport
Riyadh - King Khalid International Airport
Singapore
Changi - Singapore Changi International Airport
China
Guangzhou- Baiyun International Airport
Australia (coming Nov 2010)
Perth –Perth Airport

13. Indonesia
Banda Aceh -Ambon - Balikpapan - Banjarmasin - Batam -
Banda Aceh Berau - Denpasar Jakarta - Soekarno-Hatta
International Airport Hub Jambi - Jayapura - Kendari -
Kupang Labuan Bajo - Makassar - Malang - Manado
Manokwari Mataram/Ampenan - Medan - Padang
Palangkaraya - Palembang Palu - Pangkalpinang - Pekanbaru
- Pontianak Semarang Surabaya - Sorong - Tanjung Karang
- Tanjung Pandan – Tarakan - Ternate - Yogyakarta

15. Batavia Fare consist in the three categories each
category having different booking classes
1. Saver ( Z ,W ,P)
2. Regular ( N , X , R)
3. Premium ( S TO Y)

16. ROUTE
Booking
Class
validity
Selling
Fare
Net to
Agent
Conditions for Re-Fund/
RE-Book/Up- Grade
RUH/JED Saver Class
JKT
Z
1MNTS
968 900 Cancellation/Re-Book is permitted if validity
W 1022 950 of TkT is not expired with Chg of
P 1075 1000 Chg. 50% of Basic Fare + SAR 50 ADM for R/F
Regular Class
N 1129 1050
Re-book/Up-Grade is made with 25 % of basic
Fare before no-show
X 1183 1100 In case of cancellation the total refund chg will be
R 1237 1150 50% of Basic Fare + SAR 50 ADM R/F

17. ROUTE Booking validity
Selling
Fare
Net to
Agent
Conditions for Re-Fund/
Re-Book/up-Grade
RUH/JED
TO
JKT
Premium Class
S
2 MNTS
1290 1200 Prior of 1x24 hours of Flt Dep "S to Y" cLs
T 1344 1250 Re-book/Up-Grade is free of chg. or Difference of Fare
V 1398 1300 prior of 24 hour cancellation/Refund Chg SAR50 only
Q 1452 1350 No-Show or less then 24 hour of Flt Dep
B 1505 1400
all amendment or cancellation will cost 25 % of Basic
Fare + SAR 50 ADM Chg.
L
3 MNTS
1559 1450
M 1613 1500 All Ticket Void Fee is SAR 50
H 1667 1550 ALL Above Rules Subject on Tkt Validity
D 1720 1600
After Validity Expired Ticket holds No-More Value Re-
Booking Re-Fund not Permitted
Y 1774 1650 Fares are common Rated RUH/JED/JKT

18. Fare Validity
Batavia Fare from RUH/JED to Indonesia
effective from 01 Oct 2010until further notice
Ticketing Restriction
NO-END NO-RERTOE NO-EXTEND
conditions apply
Travel Restrictions
Must follow the validity of Ticket policy
Surcharge
Total applied Tax for Ticket is only SAR
50/UR
Reservation and Ticketing
Passenger name on reservation or ticket should
be identical as per passport
Must confirm booking for the whole
journey/Waitlist and open Date not permitted
7% commission authorized by Travel Agent
behalf of Exchange order (XO)
Batavia Air Ticketing time limit procedure
apply
Ticket is upgradeable more than one time
Booking less than 3 hour prior to flight not
permitted (go show procedures applied)
Local Contact of Passenger at point origin or at
Stopover/destination point is mandatory to be
entered Into phone field
CHD & INF
Child discount permitted 25% exempt from
Basic Fare
Infant Fare is fixed SAR 188/ infant age
maximum 23 mounts
Infant ticket must be issue along with parents

19. Sales Restrictions
Date of sales 01 Oct 2010 until further notice
 Extension validity Ticket not permitted
 Valid for Ticket issued in KSA and Indonesia
Penalties
 Void Ticket Fee SAR 50/ will be Chg.
 Cancellation /No show for Classes of (R,X,N,P W ,Z) will be chg 50% of basic Fare +SAR 50
ADM
 Cancellation /No show for Classes of (S to Y) will be chg 25% of basic Fare +SAR 50 ADM
 After the Validity Expired ticket value could be claimed
 Rebooking/upgrade after ticketing permitted prior of 1x 24 hour of Flt
Dep. With no chg
 Re-booking/Upgrade with 24 hour prior of Flt Dep. Subject to No-Show
 Penalties with be subject as per booking class

Baggage / Allowance
 Free baggage allowance is 30kg + 10 liter of Zam-zam
 Extra baggage will be charge SAR 60/ per Kg.

20.  Batavia Air is holding self E-Ticketing internet based system.
 Login/Account could be access through the bank grantee / advance
security method.
 Al-Faris Travel & Tourism is appointed GSA agent of Batavia Air
in Kingdom of Saudi Arabia
 AL-Faris is entitled to distribute the logins to authorized sub agents
on be-half of Batavia Air


21. Company Name
AL-Faris Intl’ Travel & Tourism
ALAbooud Group of Company
IATA Code 71-2069 51
Established 2005
CEO / Chairman Mr. Khalid AlAboud
Head office
AL-Nakheel Center, Madina Road
Cor.Falestine street Jeddah KSA
Telp : +966 02 6644477 (06 Lines)
Fax: +966 02 6651100
E-mail : tours@alfaristravel.com
Riyadh Office
Al- Mousa Building, Near Kingdom Tower ,
Wadi Al-Awsat Street , Olaya main Road Riyadh
Telp: +966 01 216 0540 /0541
Fax : +966 01 216 0060

22.  Request letter on company’s letter-head
 E-mail & contact of Responsible Person for administration login
 Minimum Cash advance of SAR 5,000 or Bank Grantee letter min
SAR 25000/ and maximum SAR 50,000 on the name of Al-Faris
Travel & Tourism
 Bank A/C will be provided by AL-Faris upon the agreement
 one admin login entitled to make min 5 sub login and more upon
request of Travel partner

23. Contact person for login Access in Riyadh
Name Mr. Mohammed Orwa Al-Atassi
Designation
Sales & Marketing Manger
AL-Faris Travel / GSA Batavia Air
Contact Detail
Riyadh Sale office
P .O. Box 7595 Olaya main Road
Off Telp : 216 8104 /105
Mob : : 055 882 9911
E-mail :orwa@alfaristravel.com

24.  Campaign of Batavia Air as an Airline
 Campaign of BTV-Brand as low fare Carrier
 Increase brand awareness in leisure Market
 Increase marketing communication activities
 Promote Indonesia as holiday destination
 Maintaining worker segment as captive market
 Media Campaign through billboard, Broachers, flyers
 Advertisement in both English & Arabic Newspapers
 Promoting multi destinations in Indonesia and other beyond JKT.

25.  Direct Flight RUH-JKT-RUH or Via DMM
 Increase frequency as per Market Demand
 Enhanced the services epically add business class for leisure and
corporate Market
 Incentive scheme for good seller Travel agents
 Maintain the fare level as BTV known low cost Carrier
 Introduce IT or Group Fare
 Make easier the payment or login access method

26. Become a first airline of Indonesia in
middle East striving for safety,
economical and enjoyable flight as well
as keeping commitment of customer
satisfaction in order to be the first choice
of air transportation user
P.T.Metro Batavia

27. We commit our best services
and
looking your kind cooperation

28. Thank You
&
Trust Us To Fly