Introduction to Banking & Financial
Services
• Duration: 1 hour
• Objective: Understand the role of banks in the
US financial system
What is a Bank?
• A financial intermediary
• Accepts deposits, provides loans
• Facilitates payments and credit
Why Banks Matter
• Allocate capital
• Provide safety and liquidity
• Enable economic activity
• Trust-based system
Core Banking Functions
• Intermediation (savers to borrowers)
• Liquidity Provision
• Risk Transformation
• Payments & Settlements
Types of Banks (US Context)
• Commercial Banks
• Savings and Loan Associations
• Credit Unions
• Investment Banks
• Neo/Online Banks
Types of Bank Customers
• Individuals (Retail)
• Small businesses / SMEs
• Corporates & Institutions
• Government and public entities
US Banking Structure
• Federal Reserve: Central Bank
• FDIC: Deposit Insurance
• OCC: Regulator for national banks
• CFPB: Consumer Protection
Business Segmentation in Banking
• Retail
• Corporate / Wholesale
• Capital Markets
• Private Banking
• Treasury
How Tech Powers Banking
• Core Banking Systems
• Channel Applications (Mobile/Internet)
• Payment Gateways
• Regulatory Compliance Engines
Quiz & Wrap-Up
• What is the role of the FDIC?
• Name two types of banks.
• Who are retail customers?
• What is liquidity transformation?
• What system powers online banking?
Lines of Business in Banking
• Duration: 1 hour
• Objective: Understand the key business
segments in banks
What is a Line of Business?
• A customer or product-segmented service
area
• Independent P&L responsibilities
Retail Banking
• Products: Savings, Checking, Loans, Credit
Cards, Mortgages
• Channels: Branch, Mobile, ATM
• Volume-driven, low value per transaction
Corporate / Wholesale Banking
• Customers: SMEs, Large Corporates
• Products: Working Capital, Cash Management,
Trade Finance, Escrow
• High value, relationship-driven
Capital Markets / Investment
Banking
• Services: Underwriting, IPOs, Trading
• Revenue from fees and market activity
Private Banking & Wealth
• High Net Worth Individuals (HNWIs)
• Personalized financial services, estate planning
Treasury & ALM
• Managing liquidity, funding, FX risk
• Interbank borrowing/lending
Software Mapping to Lines of
Business
• Retail: Core Banking, LOS, CRM
• Corp: CMS, Trade Finance, Treasury Mgmt
• Markets: Deal Booking, Risk Engines,
Settlements
Data & System Segregation
• Customer Segments
• Product Catalogues
• Ledger Structures
Recap & Questions
• Match the following:
• Working capital → ?
• Credit card → ?
• IPO → ?
• Why do banks split into lines of business?
Retail Banking Deep Dive
• Duration: 1.5 hours
• Objective: Explore retail banking products,
lifecycle, and system behavior
Retail Customer Journey
• Onboarding → Account Opening → Product
Usage → Closure
• Touchpoints: Branch, Mobile, Online, Call
Center
Savings & Checking Accounts
• Features: Interest-bearing, withdrawals,
minimum balance
• Transaction Types: Deposits, Withdrawals,
Auto-debits, Transfers
Retail Loans
• Types: Personal, Auto, Mortgage, Education
• Lifecycle: Origination → Disbursement →
Repayment → Closure
• EMIs, Interest Accrual, Amortization
Cards & Payments
• Credit Cards vs Debit Cards
• Authorization, Posting, Settlement
• Rewards, Fees, Interest
Channels & Access
• ATM, Mobile, Internet Banking
• Security, UX, Integration with Core
Regulatory Considerations (US)
• KYC/AML for Individuals
• FDIC Insurance Limits
• Truth in Lending Act (TILA)
Core Banking Functional View
• Account Master, Customer Master
• Transactions Table: Debits/Credits,
Timestamps, References
• Ledger Balances: Available, Book, Float
Example Scenarios
• Customer opens savings account
• Withdraws via ATM
• Credit card EMI auto-debit
• Account closure process
Quiz & Discussion
• What’s the difference between checking and
savings?
• How does EMI processing reflect in core
banking?
• Name 3 types of retail loans
• What happens in a failed auto-debit?

Banking_Fundamentals_Module_1_2_3_US_Fresh.pptx

  • 1.
    Introduction to Banking& Financial Services • Duration: 1 hour • Objective: Understand the role of banks in the US financial system
  • 2.
    What is aBank? • A financial intermediary • Accepts deposits, provides loans • Facilitates payments and credit
  • 3.
    Why Banks Matter •Allocate capital • Provide safety and liquidity • Enable economic activity • Trust-based system
  • 4.
    Core Banking Functions •Intermediation (savers to borrowers) • Liquidity Provision • Risk Transformation • Payments & Settlements
  • 5.
    Types of Banks(US Context) • Commercial Banks • Savings and Loan Associations • Credit Unions • Investment Banks • Neo/Online Banks
  • 6.
    Types of BankCustomers • Individuals (Retail) • Small businesses / SMEs • Corporates & Institutions • Government and public entities
  • 7.
    US Banking Structure •Federal Reserve: Central Bank • FDIC: Deposit Insurance • OCC: Regulator for national banks • CFPB: Consumer Protection
  • 8.
    Business Segmentation inBanking • Retail • Corporate / Wholesale • Capital Markets • Private Banking • Treasury
  • 9.
    How Tech PowersBanking • Core Banking Systems • Channel Applications (Mobile/Internet) • Payment Gateways • Regulatory Compliance Engines
  • 10.
    Quiz & Wrap-Up •What is the role of the FDIC? • Name two types of banks. • Who are retail customers? • What is liquidity transformation? • What system powers online banking?
  • 11.
    Lines of Businessin Banking • Duration: 1 hour • Objective: Understand the key business segments in banks
  • 12.
    What is aLine of Business? • A customer or product-segmented service area • Independent P&L responsibilities
  • 13.
    Retail Banking • Products:Savings, Checking, Loans, Credit Cards, Mortgages • Channels: Branch, Mobile, ATM • Volume-driven, low value per transaction
  • 14.
    Corporate / WholesaleBanking • Customers: SMEs, Large Corporates • Products: Working Capital, Cash Management, Trade Finance, Escrow • High value, relationship-driven
  • 15.
    Capital Markets /Investment Banking • Services: Underwriting, IPOs, Trading • Revenue from fees and market activity
  • 16.
    Private Banking &Wealth • High Net Worth Individuals (HNWIs) • Personalized financial services, estate planning
  • 17.
    Treasury & ALM •Managing liquidity, funding, FX risk • Interbank borrowing/lending
  • 18.
    Software Mapping toLines of Business • Retail: Core Banking, LOS, CRM • Corp: CMS, Trade Finance, Treasury Mgmt • Markets: Deal Booking, Risk Engines, Settlements
  • 19.
    Data & SystemSegregation • Customer Segments • Product Catalogues • Ledger Structures
  • 20.
    Recap & Questions •Match the following: • Working capital → ? • Credit card → ? • IPO → ? • Why do banks split into lines of business?
  • 21.
    Retail Banking DeepDive • Duration: 1.5 hours • Objective: Explore retail banking products, lifecycle, and system behavior
  • 22.
    Retail Customer Journey •Onboarding → Account Opening → Product Usage → Closure • Touchpoints: Branch, Mobile, Online, Call Center
  • 23.
    Savings & CheckingAccounts • Features: Interest-bearing, withdrawals, minimum balance • Transaction Types: Deposits, Withdrawals, Auto-debits, Transfers
  • 24.
    Retail Loans • Types:Personal, Auto, Mortgage, Education • Lifecycle: Origination → Disbursement → Repayment → Closure • EMIs, Interest Accrual, Amortization
  • 25.
    Cards & Payments •Credit Cards vs Debit Cards • Authorization, Posting, Settlement • Rewards, Fees, Interest
  • 26.
    Channels & Access •ATM, Mobile, Internet Banking • Security, UX, Integration with Core
  • 27.
    Regulatory Considerations (US) •KYC/AML for Individuals • FDIC Insurance Limits • Truth in Lending Act (TILA)
  • 28.
    Core Banking FunctionalView • Account Master, Customer Master • Transactions Table: Debits/Credits, Timestamps, References • Ledger Balances: Available, Book, Float
  • 29.
    Example Scenarios • Customeropens savings account • Withdraws via ATM • Credit card EMI auto-debit • Account closure process
  • 30.
    Quiz & Discussion •What’s the difference between checking and savings? • How does EMI processing reflect in core banking? • Name 3 types of retail loans • What happens in a failed auto-debit?