1. Walk-thruAudit
Maggie Salgado & Jungwon Parks

2. Gender
 7 males
 3 females
Age
 Between 18 years to 23 years
All repeat customers

3.  Likert Scale
 1 - Strongly disagree
 2 - Disagree
 3 - N/A (not applicable)
 4 - Agree
 5 - Strongly agree

4. Was it easy to find a parking spot?
Customer Manager
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1 2 3 4 5

1 2 3 4 5

5. Was the host/hostess friendly?
Customer Manager

1 2 3 4 5

1 2 3 4 5

6. Were you seated very quickly?
Customer Manager

1 2 3 4 5

1 2 3 4 5

7. Was the server very kind and helpful?
Customer Manager

1 2 3 4 5

1 2 3 4 5

8. Was the server quick and efficient with your
drink?
Customer Manager

1 2 3 4 5

1 2 3 4 5

9. Was the server quick and efficient with your
food?
Customer Manager

1 2 3 4 5

1 2 3 4 5

10. Did the server tell you of any delay with your
meal?
Customer Manager

1 2 3 4 5

1 2 3 4 5

11. Was the server very attentive?
Customer Manager

1 2 3 4 5

1 2 3 4 5

12. Were the bathrooms clean and well
maintained?
Customer Manager

1 2 3 4 5

1 2 3 4 5

13. Was the food well priced for the quality?
Customer Manager

1 2 3 4 5

1 2 3 4 5

14. Did you enjoy your overall dining experience
here?
Customer Manager

1 2 3 4 5

1 2 3 4 5

15. 0
1
2
3
4
5
6
Customer
Manager

16.  Look into additional parking spaces for
customers.
 Have a member of the staff check bathrooms
during peak dining hours.