Assertivenes Training
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This document discusses how to compel residents to listen by being assertive but not aggressive when communicating. It recommends watching a TED Talk by Julian Treasure on improving conversations by avoiding distractions and warming up one's voice. The document also stresses the importance of being assertive by expressing oneself confidently and respecting others.
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Assertivenes Training
- 1. How Can We Compel Our Residents To Listen? Valerie Price
- 2. Have you ever felt like you’re talking, but nobody is listening to you?
- 3. Ted Talk: Julian Treasure Julian takes a different approach: • what we can avoid in conversation • His speaking tool box • Warming up your voice! Ted Talk: https://www.youtube.com/wat ch?v=eIho2S0ZahI
- 4. Another thing to keep in mind… ASSERTIVENESS
- 5. Assertiveness : :is the quality of being self- assured and confident without being aggressive Expressing oneself in a direct and honest manor Respecting the rights and dignity of others
- 6. What kind of an RA are you? https://www.youtube.com/watch?v=kO2KEYhQbrM