Pamela Anson is a self-reliant operations manager with over 15 years of experience in the life insurance industry. She has held several leadership roles at VOYA Life Companies including Underwriting Chief Administrative Officer, Vice President of New Business, and Director of Individual Policy Services. In these roles, she led teams, managed budgets, implemented process improvement projects, and oversaw new business operations. Anson has a bachelor's degree in social ecology and human behavior and an associate degree, and is proficient in various business software and insurance courses.