The document discusses how a public transit authority in government transformed their approach to information governance (IG) from a focus on records management (RM) to a more strategic IG framework. Originally, RM benefited few people infrequently and was driven by compliance. The new approach ties information use to the organization's values and objectives to benefit many people always. This includes better leveraging technology investments. The transit authority is at the beginning of their IG journey and has support from senior leadership to implement a more systematic and consistent approach to information management across the organization.