ThirdEye Data built an AI chatbot to let IT teams access organizational knowledge via natural language. Customer: Global IT firm with scattered internal docs across sales and project teams

1. AI-POWERED KNOWLEDGE
REPOSITORY CHATBOT FOR
IT SERVICES COMPANY

2. OVERVIEW
CreatingabetterITsolutions
Solution:
ThirdEyeDatabuiltanAIchatbottoletIT
teamsaccessorganizationalknowledgevia
naturallanguage.
Customer:
GlobalITfirmwithscatteredinternaldocs
acrosssalesandprojectteams.

3. PROBLEM
STATEMENT
ScatteredinternaldocsmadeithardforITteamsto
findinfoquicklyandefficiently.

4. AI CHATBOT INTERFACE:
NATURAL LANGUAGE
QUERYING FOR CONTEXT-
AWARE RESPONSES.
CENTRALIZED REPOSITORY:
UNIFIED ACCESS TO SALES,
PROJECT, AND TECHNICAL
DOCUMENTS.
AUTO METADATA TAGGING:
CONTENT-BASED
CLASSIFICATION FOR
BETTER RETRIEVAL.
BULK SEARCH &
RELEVANCE RANKING:
INTELLIGENT DOCUMENT
FILTERING AND SCORING.
SCALABLE AZURE ARCHITECTURE:
BUILT USING AZURE OPENAI, BLOB
STORAGE, COGNITIVE SEARCH,
AND FUNCTIONS.

5. VALUE CREATED
50%+REDUCTIONINSEARCH
TIME
IMPROVEDPROPOSALQUALITY
THROUGHKNOWLEDGEREUSE
AUTOMATEDDOCUMENT
INDEXINGANDTAGGING
SCALABLEANDSECUREAIARCHI
-TECTUREFORFUTUREEXPANSION
STREAMLINEDCOLLABORATION
ACROSSTEAMS

6. THANKYOU
SCAN HERE TO SEE DEMO ON YOUR DATAS