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HomeServe’s mission, to free
our customers from the worry
and inconvenience of home
emergencies, is in perfect
alignment with AARP’s mission
to enhance the quality of life for
all as we age. AARP is highly
selective in recommending only
the most-reputable, reliable, and
highest-quality service providers
to their members. HomeServe
is proud to deliver on these
extremely high standards.
HOMESERVEANDAARP
EXCLUSIVEPARTNERSHIP
HomeServe is honored to be an exclusive partner of AARP, one of
the world’s largest and most respected membership organizations
with over 37 million members.
WHO WE ARE
HomeServe is the worldwide leader in residential emergency repair service
plans with over 50 utility partnerships, over 2 million customers and 3
million policies in North America. For more information please contact us at
BusinessDevelopment@HomeServeUSA.com or 1-888-777-1175.
MEETINGTHENEEDSOFAARPMEMBERS
Given that 86% of their members own their homes with an average home
ownership of 14 plus years, AARP was seeking a home repair services
program specifically developed to deliver differentiated value and unique
benefits to their members. Many AARP members wish to stay in their homes
as they age and have expressed a desire for ongoing assistance with
managing home repairs.
V1.0-©2015HomeServeUSA.Allrightsreserved.
LIVINGUPTOAARPSTANDARDS
Through its programs, AARP is focused on protecting its members. In a home-
repair emergency, calling an unknown contractor can be risky. Aside from
uncertainty that the repairs will be appropriate and priced fairly, there is also
a risk associated with a stranger entering the home. AARP wanted to offer
premium home repair plans while also providing complete peace of mind.
The HomeServe program is perfectly aligned with AARP requirements:
•	 Comprehensive coverage with minimal limitations and exclusions stated
in plain language
•	 Fully-vetted and closely-supervised local contractor network
•	 Simple claims process with 24/7/365 live operators who can
communicate in over 300 languages
•	 Comprehensive QA program to ensure total customer satisfaction

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AARP

  • 1. HomeServe’s mission, to free our customers from the worry and inconvenience of home emergencies, is in perfect alignment with AARP’s mission to enhance the quality of life for all as we age. AARP is highly selective in recommending only the most-reputable, reliable, and highest-quality service providers to their members. HomeServe is proud to deliver on these extremely high standards. HOMESERVEANDAARP EXCLUSIVEPARTNERSHIP HomeServe is honored to be an exclusive partner of AARP, one of the world’s largest and most respected membership organizations with over 37 million members. WHO WE ARE HomeServe is the worldwide leader in residential emergency repair service plans with over 50 utility partnerships, over 2 million customers and 3 million policies in North America. For more information please contact us at BusinessDevelopment@HomeServeUSA.com or 1-888-777-1175. MEETINGTHENEEDSOFAARPMEMBERS Given that 86% of their members own their homes with an average home ownership of 14 plus years, AARP was seeking a home repair services program specifically developed to deliver differentiated value and unique benefits to their members. Many AARP members wish to stay in their homes as they age and have expressed a desire for ongoing assistance with managing home repairs. V1.0-©2015HomeServeUSA.Allrightsreserved. LIVINGUPTOAARPSTANDARDS Through its programs, AARP is focused on protecting its members. In a home- repair emergency, calling an unknown contractor can be risky. Aside from uncertainty that the repairs will be appropriate and priced fairly, there is also a risk associated with a stranger entering the home. AARP wanted to offer premium home repair plans while also providing complete peace of mind. The HomeServe program is perfectly aligned with AARP requirements: • Comprehensive coverage with minimal limitations and exclusions stated in plain language • Fully-vetted and closely-supervised local contractor network • Simple claims process with 24/7/365 live operators who can communicate in over 300 languages • Comprehensive QA program to ensure total customer satisfaction