Three agencies in Greater Columbus are responsible for investigating bed bug complaints in rental housing: Columbus Code Enforcement for multi-family units in Columbus, Worthington Code Enforcement for multi-family units in Worthington, and Franklin County Public Health for multi-family and single family units elsewhere in Franklin County. The agencies can order landlords to treat infested units and refer non-compliant landlords to legal action, but cannot intervene in financial disputes, recommend pest professionals, or help tenants break leases.