1. Transforming new Skill & Knowledge
to Behavior Change leading to
Improved Business Results
Phase I
Preparation
Do we have a clear
understanding of the
Business
& skill(s) needed?
The Skill
Development
Assuming Training is
needed.
Deliver The Training.
Phase II
Project Work
Participants are
expected to apply the
new learning to solve
A current relevant GE
work assignment
Present
Results
& Gather Sr.
Leadership
Feedback
Implement
Initiatives
w/Senior Leaderships
support
Phase III Phase IV Phase V
Before
Training
The
Training
3-7 Months
After Training
8 Months
After Training
9 Months After
Training
Tools to Help Drive The Learning: Pre-Work/Assessment, Relevant Participant Materials,
Business Assignment The Person Will be Applying The New Learning To Back On The Job, Leaders and Managers
Early Support, Engaging Learning & Post Training Follow-Up
Learning: Blended (Classroom, e-Learning
Simulations, Case Studies, Pod-Casts & Coaching) Month’s 2-7
Job Aids for Key Concepts & Processes: For Participants, Managers & Executives
Project Work: Individual or Teams:
Applying What Was Learned In Phase II to Their
Identified Business Issue or Challenge (Month’s 2-7)
Assessment Tools and Coaching:
We gather their Reaction – Level 1, Test their Knowledge – Level 2, Assess Behavior Change – Level 3,
Measure Business Impact – Level 4. Managers and Leaders Coach From Phase II on.
Executive, Manager, and Sponsor Involvement
Michael L. Woodard, 2011 ©