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Introduction to the SGBV and CP
modules in proGres v4
Regional SGBV CM/IM Workshop
9-11 October 2017
San José, Costa Rica
Learning objectives
Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
•  Explain who has access to the SGBV and Child Protection modules
in proGres v4 and when use of the modules isappropriate.
•  Share overview of how the proGres v4 security model works and how
user accessis granted.
•  Understand how the case management process and work flow fits with
information management in proGres v4.
Overview of proGres v4 security model
§  7 levels in each “team”.A team
might be Registration,
Referrals, RSD, SGBV, CP
, etc.
§  Example: SGBV team
1.  No visibility
2.  Reader Basic
3.  Reader Intermediate
4.  ReaderAdvanced
5.  Basic
6.  Intermediate
7.  Advanced
Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
User access rights for SGBV and CP
modules
q  Who can be granted access?
q  What is the standard operating procedure?
q  Who receives the request to assignuser accessrights?
q  Who has the supervisory role and reviews the request before it is
granted?
q  Focal point follows up to cancel user access if user leaves job or
PPAchanges
Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
Use of the SGBV/CP modules
•  Appropriate for
–  UNHCR SGBV/CP focal point;
–  Partner social worker or case worker;
–  Staff trained on SGBV/CP case management;
–  SGBV/CP case management supervisor.
Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
Getting to know proGres v4
We will cover the following:
•  proGres v4 terminology
•  How to navigate through the screens
•  Making Views in proGres v4
•  How to record an SGBV incident
•  Data points in an SGBV record
Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
How to log in to proGres v4
•  http://progres-trn.unhcr.org
•  Login:
•  Time for a !
Click on: UNHCR Partner
Enter: Email address Partnersname
Password: Your password unhcr@123
Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
ACTIVITY: !
§  Work in pairs. Take turns. One person is
the case manager and one is the
supervisor.
§  Follow the instructions on your handout
to find key information about an SGBV
case the case worker entered.
§  Search and find the answers to the
questions for a treat!
Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
Child Protection module
•  Child Protection Case
–  Child Protection Incident
•  BIAform
•  BID form
BIAand BID then follow a
process
Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
BIA and BID Process Flow
•  BIA
•  BID
Start 				 Any	
Status	
BIAClose
d	
Pendin
g		
Intervie
w	
Pending		
Recommendati
on	
Pendin
g		
Revie
w	
BIA	
Complete
d	
Closure	
Start	
B	I	D 		 		
Co	m	p	l	et	ed	
Reopeni	ng	
P	en	d	i	n	g	
Interview	
P	 en	 d	 i	 n	
g 		
Reopening		
D	ec	i	s	i	o	
n	
P	en	d	i	n	g	
R	ec	om	m	en	d	a	t	i	on	
P	en	d	i	n	g	
R	ev	i	ew	
P	en	d	i	n	g	P	a	n	e	l	
D	ec	i	s	i	on	
A	n	y	Status	
Closure	
B	I	D	
Com	p	l	et	ed	
B	I	D	C	l	o	sed	
Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
Key messages
1.  proGres v4 access is granted after aProtection Officer
has reviewed the access request.
2.  Differentiated access to SGBV and CPmodules.
3.  proGres is intended to follow the UNHCRwork flow.
4.  BIAs and BIDs have a built-in process toensure follow
up at each step.
Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region

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4-PPT__Intro_to_SGBV_CP_pG_v4.pdf

  • 1. Introduction to the SGBV and CP modules in proGres v4 Regional SGBV CM/IM Workshop 9-11 October 2017 San José, Costa Rica
  • 2. Learning objectives Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region •  Explain who has access to the SGBV and Child Protection modules in proGres v4 and when use of the modules isappropriate. •  Share overview of how the proGres v4 security model works and how user accessis granted. •  Understand how the case management process and work flow fits with information management in proGres v4.
  • 3. Overview of proGres v4 security model §  7 levels in each “team”.A team might be Registration, Referrals, RSD, SGBV, CP , etc. §  Example: SGBV team 1.  No visibility 2.  Reader Basic 3.  Reader Intermediate 4.  ReaderAdvanced 5.  Basic 6.  Intermediate 7.  Advanced Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
  • 4. User access rights for SGBV and CP modules q  Who can be granted access? q  What is the standard operating procedure? q  Who receives the request to assignuser accessrights? q  Who has the supervisory role and reviews the request before it is granted? q  Focal point follows up to cancel user access if user leaves job or PPAchanges Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
  • 5. Use of the SGBV/CP modules •  Appropriate for –  UNHCR SGBV/CP focal point; –  Partner social worker or case worker; –  Staff trained on SGBV/CP case management; –  SGBV/CP case management supervisor. Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
  • 6. Getting to know proGres v4 We will cover the following: •  proGres v4 terminology •  How to navigate through the screens •  Making Views in proGres v4 •  How to record an SGBV incident •  Data points in an SGBV record Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
  • 7. How to log in to proGres v4 •  http://progres-trn.unhcr.org •  Login: •  Time for a ! Click on: UNHCR Partner Enter: Email address Partnersname Password: Your password unhcr@123 Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
  • 8. ACTIVITY: ! §  Work in pairs. Take turns. One person is the case manager and one is the supervisor. §  Follow the instructions on your handout to find key information about an SGBV case the case worker entered. §  Search and find the answers to the questions for a treat! Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
  • 9. Child Protection module •  Child Protection Case –  Child Protection Incident •  BIAform •  BID form BIAand BID then follow a process Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
  • 10. BIA and BID Process Flow •  BIA •  BID Start Any Status BIAClose d Pendin g Intervie w Pending Recommendati on Pendin g Revie w BIA Complete d Closure Start B I D Co m p l et ed Reopeni ng P en d i n g Interview P en d i n g Reopening D ec i s i o n P en d i n g R ec om m en d a t i on P en d i n g R ev i ew P en d i n g P a n e l D ec i s i on A n y Status Closure B I D Com p l et ed B I D C l o sed Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region
  • 11. Key messages 1.  proGres v4 access is granted after aProtection Officer has reviewed the access request. 2.  Differentiated access to SGBV and CPmodules. 3.  proGres is intended to follow the UNHCRwork flow. 4.  BIAs and BIDs have a built-in process toensure follow up at each step. Regional SGBV/CP CM / IM Workshop - RLU San José, Costa Rica - Americas Region