1. DECLARATION
I the undersigned solemnly declare that the report of the Summer Training work
entitled “A Study on Recruitment and Selection Process at AVIVA Life Insurance
Bilaspur”, is based my own work carried out during the course of my study under the
supervision of Assit. Prof. Miss. Anindita Sen, Department of Management.
I assert that the statements made and conclusions drawn are an outcome of the project
work. I further declare that to the best of my knowledge and belief that the project report
does not contain any part of any work which has been submitted for the award of any other
degree/diploma/certificate in this University or any other University.
Chandra Prakash Dadsena
Roll No.: 5023611008
Enrollment No.: AI6434
MBA III Semester

2. CERTIFICATE BY INTERNAL GUIDE
This to certify that the report of the project submitted is the outcome of the project work entitled
“A Study on Recruitment and Selection Process at AVIVA Life Insurance Bilaspur” carried
out by Chandra Prakash Dadsena bearing Roll No. 5023611008 & Enrollment No. AI6434
carried by under my guidance and supervision for the award of Degree in Master of Business
Administration of Chhattisgarh Swami Vivekanand Technical University, Bhilai (C.G), India.
To the best of the my knowledge the report
i) Embodies the work of the candidate him/herself,
ii) Has duly been completed,
iii) Fulfils the requirement of the ordinance relating to the MBA degree of the University
and
iv) Is up to the desired standard for the purpose of which is submitted.
Miss. Anindita Sen
Assistant Professor
Dept. of Management.
The project work as mentioned above is hereby being recommended and forwarded for
examination and evaluation.

3. CERTIFICATE BY THE EXAMINERS
This is to certify that the project entitled
“A Study on Recruitment and Selection Process at AVIVA Life Insurance Bilaspur”
Submitted by
Chandra Prakash Dadsena Roll No. 5023611008 Enrollment No.AI6434 been examined by the
undersigned as a part of the examination for the award of Master of Business Administration
degree of Chhattisgarh Swami Vivekanand Technical University, Bhilai (C.G.).
_________________ __________________
_________________ __________________
Name & Signature of Name & Signature of
Internal Examiner External Examiner
Date: Date:
Forwarded by:
Dr. Sanjay Pandey
Head
Department of Management

4. ACKNOWLEDGEMENT
The research on “A Study on Recruitment and Selection Process at AVIVA Life Insurance
Bilaspur”
has been given to me as part of the curriculum in 2-Years Masters Degree in Business
Administration.
I have tried my best to present this information as clearly as possible using basic
terms that I hope will be comprehended by the widest spectrum of researchers, analysts and
students for further studies.
I have completed this study under the able guidance and supervision
of Assit. Prof. Miss. Anindita Sen
I will be failed in my duty if I do not acknowledge the esteemed scholarly guidance,
assistance and knowledge. I have received from them towards fruitful and timely
completion of this work. Mere acknowledgement may not redeem the debt I owe to my
parents for their direct/indirect support during the entire course of this project.
Chandra Prakash dadsena
Roll No.: 50236011008
Enrollment No.: AI6434
MBA III Semester

5. PREFACE
The project titled “A Study on Recruitment and Selection Process at AVIVA Life Insurance
Bilaspur”.
This project study contains necessary information related to the company viz. - its journey from
the year it was founded to the present year, total capacity, product profile, market share, sales
figure, functions of various departments etc. It covers the opinions and expectations of the
employees in the form of findings. Recommendations to improve the rewarding scheme have
also been included. The procedure adopted to conduct the survey and collection of
information is also described in the study.
It is hoped that the suggestions recommended in the study would be welcomed
and implemented by the management of the organization after proper consideration.

6. LIST OF SYMBOLS
S.No. Symbol
1 Aviva Life Insurance Company Ltd.

7. LIST OF ABBREVIATIONS
S.NO. ABBREVIATIONS FULL FORM
1. Dept. Department
2. M.B.A Master Of Business Administration
3. Prof. Professor
4. C. G. Chhattisgarh
5. Dr. Doctor
6. Mr. Mister
7. Assit. Assistant
LIST OF TABLES AND GRAPHS

8. Sl. No List of Tables and Graphs Page No.
1 What are the sources for recruitment and selection? 27
2 Which method do you mostly prefer for recruitment and selection 28
p referred way of recruitment?
3 When do you prefer to go for manpower planning? 29
4 What are the sources for external recruitment are preferred? 30
5 What form of interview did you prefer? 31
6 How do you rate the HR practices of the company? 32

9. LIST OF FIGURES
S.no Figure no. Figure name Page no.
1 Fig 4.1 Pie Graph 27
2 Fig 4.2 Pie Graph 28
3 Fig 4.3 Pie Chart 29
4 Fig 4.4 Pie Graph 30
5 Fig 4.5 Pie Graph 31
6 Fig 4.6 Pie Graph 32

10. Declaration i
Certificate by Organization ii
Certificate by Internal Examiner iii
Certificate by Examiner iv
Acknowledgement v
Preface vi
List of Symbols vii
List of Abbreviations viii
List of Tables ix
List of Figures x
TABLE OF CONTENTS
Chapter No. Title Page No.
I 1.1 Introduction 2
II 2.1 Company Profile 6
III 3.1 Methodology 23
IV 4.1 Analysis and Interpretation 27
V 5.1 Conclusion and Suggestions 34
Bibliography xi
Appendix xii