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Latest Issuances Relative to
CRS Frontline Services
ROWENA P. PETATE
Registration Officer IV
Philippine Statistics Authority-Caraga Region
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Presidential Decree No. 603
The Child and Youth Welfare Code
“The child is one of the most important assets of the nation. Every
effort should be exerted to promote his welfare and enhance his
opportunities for a useful and happy life.”
“It shall apply to persons below twenty-one years of age except
those emancipated in accordance law.”
Issuances on CRS Frontline Services
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Presidential Decree No. 603
The Child and Youth Welfare Code
“All children shall be entitled to the rights herein set forth without
distinction as to legitimacy, sex, social status, religion, political
antecedents, and other factors.”
Issuances on CRS Frontline Services
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Republic Act 10173
Data Privacy Act of 2012
“An Act protecting individual personal information in information
and communications system in the government and the private
sector, creating for this purpose a National Privacy Commission,
and for other purposes.”
Issuances on CRS Frontline Services
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Republic Act 10173
Data Privacy Act of 2012
“It is the policy of the State to protect the fundamental human
right of privacy, of communication while ensuring free flow of
information to promote innovation and growth. The State
recognizes the vital role of information and communications
technology in nation-building and its inherent obligation to ensure
that personal information in information and communications
systems in the government and in the private sector are secured
and protected.”
Issuances on CRS Frontline Services
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Office Memorandum No. 2016-116
Request for Birth Certificates or Information of Birth Records Made
by Government Offices and other Agencies or Private Individuals
This OM was issued in relation to requests received by this office
from different agencies and authorities pursuant to their office
functions of establishing a case against a particular individual
and for other undisclosed proposes, and in so doing, a copy of
Certificate of Live Birth is necessitated.
Issuances on CRS Frontline Services
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Office Memorandum No. 2016-116
1. The person himself, or any person authorized by him;
2. His spouse, his parent or parents, his direct descendants or the
guardian or the institution legally in-charge of him if he is a
minor;
3. The court or the proper public official whenever absolutely in
administrative, judicial or the official proceedings to
determine the identity of the child’s parents or other
circumstances surrounding his birth; and
4. In case of person’s death, the nearest of kin.
Issuances on CRS Frontline Services
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Office Memorandum No. 2017-050
Release of Certificate of Death, Certificate of Marriage, Certificate
of No Marriage and Advisory on Marriages
The PSA supports the policy of the State to protect the
fundamental right of privacy. In view of the passage of Republic
Act No. 10173 also known as “Data Privacy Act of 2012”, this
office cannot issue document from which the identity of an
individual is apparent or can be reasonably and directly
ascertained without the consent of the individual whose personal
information is processed.
Issuances on CRS Frontline Services
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Office Memorandum No. 2017-050
1. The person himself, or any person authorized by him;
2. His spouse, his parent or parents, his direct descendants or the
guardian or the institution legally in-charge of him if he is a
minor;
3. The court or the proper public official whenever absolutely in
administrative, judicial or the official proceedings to determine
the identity of the child’s parents or other circumstances
surrounding his birth; and
4. In case of person’s death, the nearest of kin.
Issuances on CRS Frontline Services
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Office Memorandum No. 2018-158
Clarification on the use of Priority Lane for Senior Citizens, Persons
with Disability (PWD) and Pregnant Women in all PSA Serbilis
Outlets
Special lane shall be established in all outlets for senior citizens, PWD and pregnant women
and may ONLY request for a copy issuance of civil registry documents/ certifications (Birth,
Death, Marriage, Certificate of No Marriage (CENOMAR) and Advisory of Marriage) at any
PSA CRS Outlets nationwide for the following:
His/her own document/s;
His/her own parent/s;
His/her own legal spouse; and
His/her direct descendants.
Issuances on CRS Frontline Services
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Office Memorandum No. 2018-158
Clarification on the use of Priority Lane for Senior Citizens, Persons
with Disability (PWD) and Pregnant Women in all PSA Serbilis
Outlets
In case of death or incapacity of the parent of his/her
grandchildren, the senior citizens, PWDs and pregnant women
may only be allowed to request of their civil registry documents
provided he/she can present an Affidavit of Guardianship.
Issuances on CRS Frontline Services
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Memorandum Circular No. 2019-15A
Guidelines on the Issuance of the Civil Registry Documents
(CRDs)/ Certifications including Authentication
Provide guidelines that should be strictly observed and enforced
immediately issuance if civil registry documents and certifications from the
CRS Database including its authentication.
I. Definition of Terms for standard and uniform interpretation;
II. Basic requirements and important reminders; and
III. Who may be allowed to request for the copy issuance of civil registry
documents/certifications from PSA other than the Document Owner.
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I. Definition of Terms for standard and uniform interpretation
• Affidavit of Guardianship
• Affidavit of Kinship
• Child-Caring Agency
• Direct descendant
• Document owner
• Duly Authorized representative
• Guardian
• Nearest of Kin
• Special Power of Attorney
• Parent
• Spouse
• Valid ID
Issuances on CRS Frontline Services
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II. Important Reminders for the Issuance of Civil Registry
Documents/Certifications from the PSA including
Authentications
Civil registry documents contain personal and sensitive
personal information under RA 10173 or the DPA.
However, processing of personal and sensitive
personal information is allowed in accordance of
Sections 12 and 13 of the DPA
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III. Basic requirements for the issuance of Civil Registry
Documents/Certifications from the PSA including
Authentication
A. For Document Owner
1. Presentation of a valid ID card of the document owner
pursuant to PSA Memorandum Circular No. 2019-16 and
2019-16A
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B. If the requesting party is a duly authorized representative, the
following should be presented and submitted prior to the release of
the requested document
1. Original or photocopy of valid ID of the document owner and
the duly authorized representative must be presented, and a
photocopy shall be kept for filing.
2. Authorization Letter/SPA executed by the document owner. The
copy of the authorization letter/SPA must be submitted prior to
the release of the requested CRD provided that the authorized
representative is able to provide the specific details required in
the application form. Otherwise, the request will not be
granted.
Issuances on CRS Frontline Services
III. Basic requirements for the issuance of Civil Registry Documents/Certifications
from the PSA including Authentication
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C. Content of the Authorization Letter/Special Power of Attorney
1. The authorization letter/SPA issued by the document owner, or
legal guardian shall specifically state that its’ purpose is to
secure civil registry documents from PSA. A general statement
as to the purpose will not be accepted.
2. The authorization letter/SPA shall also indicate the type of civil
registry document requested. However, the authorized
representative must be able to provide specific details required
in the application form. Otherwise, the request will not be
granted.
Issuances on CRS Frontline Services
III. Basic requirements for the issuance of Civil Registry Documents/Certifications
from the PSA including Authentication
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C. Content of the Authorization Letter/Special Power of
Attorney
3. Authorization letters can be typewritten or handwritten in a
clean sheet of paper and should bear the signature of the
document owner. The full name and signature appearing
in the authorization letter must be identical to the valid ID of
the document owner except for the PhilID card/ePhilID
which can be authenticated by the CRS Outlet using PhilSys
Use-Case app.
Issuances on CRS Frontline Services
III. Basic requirements for the issuance of Civil Registry Documents/Certifications
from the PSA including Authentication
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C. Content of the Authorization Letter/Special Power of Attorney
4. SPA must be notarized
5. Multi-purpose SPA can be accepted provided that the intent to
secure the specific CRD/Certification from the PSA is specifically
indicated
Captured/scanned image of the actual SPA from the
document owner with signature that matches the
accompanying valid ID is allowed
Issuances on CRS Frontline Services
III. Basic requirements for the issuance of Civil Registry Documents/Certifications
from the PSA including Authentication
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C. Content of the Authorization Letter/Special Power of
Attorney
For scanned Authorization Letters/SPA submitted for
requests for copy issuances of CRDs/Certifications, the
pertinent provisions of RA 8792 or the Electronic Commerce
Act of 2000 shall applied
The Releasing Officer shall maintain a file of Authorization
Letters/SPAs and photocopies of the valid IDs submitted for
reference.
Issuances on CRS Frontline Services
III. Basic requirements for the issuance of Civil Registry Documents/Certifications
from the PSA including Authentication
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IV. Who may be allowed to Request for a Copy Issuance of
Civil Registry Documents/Certification from PSA other than
the Document Owner
Request for copy issuance of CRDs from persons other than
the document owners shall be subject to the pertinent
provisions of the DPA, specifically Sections 12 and 13, its’
Implementing Rules and Regulations (IRR) and other related
laws.
Issuances on CRS Frontline Services
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V. Guidelines in cases where the Document Owner is alive and
of legal age. The following shall be allowed to request for
copy issuance of CRDs:
1. Certificate of Live Birth
a. The document owner himself/herself, or any person
authorized by him/her;
b. His/Her spouse, his parent or parents, his direct descendants,
or guardian or institution legally in-charge of him if he is a
child; and
c. The court or proper public official whenever necessary in
administrative, judicial or other official proceedings to
determine the identity of the child’s parents or other
circumstances surrounding his birth.
Issuances on CRS Frontline Services
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V. Guidelines in cases where the Document Owner is alive and
of legal age. The following shall be allowed to request for
copy issuance of CRDs:
2. Certificate of Marriage/Certificate of No Marriage/Advisory of
Marriage
a. The document owner himself/herself, or any person
authorized by him/her;
b. His/Her spouse for COM;
c. The guardian to his/her ward; and
d. The court or proper public official whenever necessary in
administrative, judicial or other official proceedings for the
protection of lawful rights and interests of natural or legal
person in court proceedings, or the establishment, exercise
or defense of legal claims, or when provided to government
or public authority.
Issuances on CRS Frontline Services
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VI. Guidelines in cases where the COLB and COD requested belongs to a
Minor Child. Article 7 of the Presidential Decree No. 603 or the Child
and Youth Welfare Code shall be applied, to wit:
The record of birth and death of a minor child shall be kept
strictly confidential and no information relating thereto shall
be issued except on the request of any of the following:
1. His/Her parent or parents. In the absence of the parents,
the guardian or institution legally in-charge of him/her;
2. In case the child is a non-marital unacknowledged child,
only the mother can request for the COLB/COD.
Issuances on CRS Frontline Services
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VI. Guidelines in cases where the COLB and COD requested belongs to a
Minor Child. Article 7 of the Presidential Decree No. 603 or the Child
and Youth Welfare Code shall be applied, to wit:
3. In case the child is a non-marital acknowledged child, the
Father can also request for the copy issuance of
COLB/COD provided that the name of the Father appears
in the COLB/COD.
4. The court or proper public official whenever necessary in
administrative, judicial or other official proceedings to
determine the identity of the child’s parents or other
circumstances surrounding his birth; and
5. In case of the minor’s death, the nearest of kin.
Issuances on CRS Frontline Services
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VI. Guidelines in cases where the COLB and COD requested belongs to a
Minor Child. Article 7 of the Presidential Decree No. 603 or the Child
and Youth Welfare Code shall be applied, to wit:
Request for the CRDs from requesters claiming to be nearest
of kin of the deceased minor child may only be accepted
provided that the requester executes and submits a duly
notarized Affidavit of Kinship stating therein that he/she is the
closest surviving relative.
Issuances on CRS Frontline Services
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VII. Guidelines in cases where the document owner whose document is
requested is already dead. In case where the document owner of the
CRD is already dead, Section 17 of the DPA shall apply:
Sec 17 –Transmissibility of Rights of the Data Subject
The lawful heirs and assigns of the data subject may invoke
the rights of the data subject for, which he or she is an heir or
assignee at any time after the death of the data subject or
when the data subject is incapacitated or incapable of
exercising the rights as enumerated in the immediately
preceding section.
Issuances on CRS Frontline Services
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VII. Guidelines in cases where the document owner whose document is
requested is already dead. In case where the document owner of the
CRD is already dead, Section 17 of the DPA shall apply:
Any of the following shall be allowed to request for civil registry
documents of deceased document owners pursuant to the
pertinent provisions of the Civil Code on Succession:
1. Certificate of Live Birth
a. Legal Spouse, marital children and non-marital children;
b. In default of legitimate children and descendants of the
deceased, his parents, and ascendants may request for the
COLB, to the exclusion of collateral relatives;
c. In default of A and B, brothers and sisters; and
d. Other collateral relatives up to the fifth degree of
consaguinity
Issuances on CRS Frontline Services
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VII. Guidelines in cases where the document owner whose document is
requested is already dead. In case where the document owner of the
CRD is already dead, Section 17 of the DPA shall apply:
In case of COLB of deceased senior citizen, nearest of kin
shall refer to the legal spouse who survives the deceased
senior citizen. Where no spouse survives the decedent, this
shall be limited to relatives in the following order of degree of
kinship:
-Children, parents, siblings, grandparents, grandchildren,
uncles, and aunts pursuant to RA 9994 or the Expanded
Senior Citizen Act of 2010
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VII. Guidelines in cases where the document owner whose document is
requested is already dead. In case where the document owner of the
CRD is already dead, Section 17 of the DPA shall apply:
Any of the following shall be allowed to request for civil registry
documents of deceased document owners pursuant to the pertinent
provisions of the Civil Code on Succession:
2. Certificate of Marriage/Cenomar/Advisory of Marriage, under this
order of preference
a. Legal Spouse, marital children;
b. In default of legitimate children and descendants of the
deceased, his parents, and ascendants may request for the
COM/Cenomar/Advisory of Marriage, to the exclusion of
collateral relatives;
c. In default of A and B, brothers and sisters; and
d. Other collateral relatives up to the fifth degree of consaguinity
Issuances on CRS Frontline Services
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VII. Guidelines in cases where the document owner whose document is
requested is already dead. In case where the document owner of the
CRD is already dead, Section 17 of the DPA shall apply:
Any of the following shall be allowed to request for civil registry
documents of deceased document owners pursuant to the pertinent
provisions of the Civil Code on Succession:
3. Certificate of Death/Certificate of No Death, following order of
preference
a. Legal Spouse, marital children, non-marital acknowledged
children;
b. In default of legitimate children and descendants of the
deceased, his parents, and ascendants may request for the
COD, to the exclusion of collateral relatives;
c. In default of A and B, brothers and sisters; and
d. Other collateral relatives up to the fifth degree of consaguinity
Issuances on CRS Frontline Services
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VIII. Guidelines in cases where the requester is a law firm. In cases
where requests for CRDs originate from law firms. Section 12 and 13 of
the DPA shall be applied. The following guidelines must be followed:
a. SPA of the document owner must be presented prior to
the release of the document;
b. Should the document owner be deceased, the provisions
in Part III.C. of this Circular shall be applied when
applicable.
c. Should 13 (f) of the DPA be invoked or the legitimate
purpose for the request be for the establishment of legal
claims, a certification shall be issued either confirming or
denying the birth, marriage or death of the document
owner; and
Issuances on CRS Frontline Services
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VIII. Guidelines in cases where the requester is a law firm. In cases
where requests for CRDs originate from law firms. Section 12 and 13 of
the DPA shall be applied. The following guidelines must be followed:
d. Should the issued certification not be enough, a court
order should be secured prior to the release of the
requested civil registry documents.
In all requests for CRDs, the principles of legitimate purpose,
proportionality, and transparency must always be upheld.
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IX. Guidelines in cases where the requester is a government
agency
1. Requester is an agency with investigative powers and
subpoena powers.
The legitimate purpose including a determination of what the
extent of processing must be clearly stated in the letter
request. If none is stated, a certification should be issued
either confirming or denying the existence of birth, marriage or
death of the document owner. The request for CRD shall be
held in abeyance pending determination of the legitimate
purpose and proportionality of the requests from the
government agency.
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IX. Guidelines in cases where the requester is a government
agency
However, should the subpoena be duly issued by proper
authority, the requested CRDs shall be issued in
compliance thereof. Provided that, for purposes of issuing
a copy of the CRD a subpoena duces tecum shall not be
necessary provided that the conditions in the preceding
paragraph is complied.
Issuances on CRS Frontline Services
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IX. Guidelines in cases where the requester is a government
agency
2. Requester is from independent, central monetary authority and law
enforcement and regulatory agencies of their constitutionally and
statutorily mandated functions pursuant to Section 4 of DPA and
Section 5 of its’ IRR.
Request of CRDs under this Section must be accompanied by a
letter. The letter request must specify the purpose for the processing
of information which must be in accordance with its’ constitutional or
statutory mandate. If none is stated, a certification should be issued
either confirming or denying the existence of marriage or death of
the document owner. The request for CRD shall be denied pending
determination of the purpose for the processing of information which
must be in accordance with its’ constitutional or statutory mandate.
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IX. Guidelines in cases where the requester is a government
agency
3. Request of CRDs from head of agencies, oversight
committees, House of Representative, Senate, and other
government officials shall be approved by the National
Statistician and Civil Registrar General
Issuances on CRS Frontline Services
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Memorandum Circular No. 2019-16A
Strict Implementation of the Presentation of Valid Identification (ID) Cards/
Identity Documents in the Issuance of Civil Registry Documents/Certifications
from the PSA
The presentation of valid ID of the document owner in the issuance of civil registry
documents/certifications at the PSA CRS Outlets, LGU BREQS Partners and other PSA
authorized institutions/establishments must be strictly implemented.
Likewise, authorized representative is required to present his/her original and photocopy of
the ID and of the document owner aside from the presentation of authorization letter/SPA.
All IDs shall bear CLEAR PHOTO, FULL NAME IN PRINT and SIGNATURE and issued by official
authority.
List of 25 valid IDs are enumerated.
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Memorandum Circular No. 2019-23
Guidelines for Brenlinking/Unlinking of Two or more Civil Registry
Documents (CRDs) Loaded in the CRS Database
As a rule, all vital events shall be registered once and must be
recorded in the appropriate register to become the official
record of the document owner.
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Memorandum Circular No. 2019-27
Guidelines in Filing of Multiple Requests for Copy Issuance,
Authentication and Certification of Civil Registry Documents from
Authorized Representative/s
The Philippine Statistics Authority implements Republic Act No. 9485 Anti-Red
Tape Act of 2007 as amended by Republic Act No. 11032 Ease of Doing
Business and Efficient Government Service Delivery Act that reduces time,
cut bureaucratic red tape, and eliminates corrupt practices in government
offices and Republic Act No. 10173 data Privacy Act od 2012 that protects
the right to privacy of all Filipinos.
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Memorandum Circular No. 2019-27
Guidelines in Filing of Multiple Requests for Copy Issuance,
Authentication and Certification of Civil Registry Documents from
Authorized Representative/s
Thus, the PSA shall only accept two (2) application requests from
authorized representative to streamline and speed up the
process in the issuance of civil registry documents, ensure the
security of the personal sensitive information, and support and
strengthen anti-fixing campaign across all PSA Serbilis Outlets and
other channels.
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Memorandum Circular No. 2019-30
Guidelines on Authority Vested to Social Workers in Processing
and Applying for Copy Issuance of Certificate of Live Birth (COLB)
for Minors
In relation to report from the department of Social welfare and
Development (DSWD), that there are some Philippine Statistics Authority
(PSA) Regional with CRS Outlets that does not allow Local Government Unit
(LGU) social workers to file application for copy issuance of civil registry
documents of children or foundling under the care of the latter, if social
workers cannot present the pro forma or template of Authorization, duly
signed by the DSWD Regional Director, where the social worker is situated.
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Memorandum Circular No. 2020-03
Additional Guidelines on the Issuance of Civil Registry Documents
(CRDs)/Certification including Authentication
There are cases wherein Independently Places (IP) children are
being handled by LGU social workers. For the purposes of
securing the civil registry documents of IP children handled by
LGU Social Workers, the head of the LGU must be the one to
authorize the social worker and not the DSWD Regional Director.
Similar to the mentioned rule, the authorization letter will be on a
per child basis.
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Memorandum Circular No. 2020-22
Guidelines in Filing for Request for Copy Issuance/
Certification/Authentication of Civil Registry Documents from an
LGU Official in LGU-Hosted CRS Outlet
Request from a LGU Offices shall be limited ONLY to the
document owner or his/her immediate family member, as follows:
a)His/her spouse;
b)His/her own children; and
c)His/her parents.
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Memorandum Circular No. 2020-22
Guidelines in Filing for Request for Copy Issuance/
Certification/Authentication of Civil Registry Documents from an
LGU Official in LGU-Hosted CRS Outlet
The LGU employees may file at the regular lane for his/her own
documents, and that of his immediate family members (first
degree) ONLY.
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Memorandum Circular No. 2020-23
Reiteration of Memorandum Circular No. 2010-03 re:
Authentication of Civil Registry Documents
Reiterate and emphasize MC No. 2010-03 re: Authentication of Civil Registry
Documents, that all requests for authentication from local civil registry offices
are to be treated as copy issuance requests and need to go through the
CRS process.
If the result of verification is positive, the document from the CRS Database is
issued and the civil registry document is returned to the client without having
been signature authenticated.
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Memorandum Circular No. 2020-23
Reiteration of Memorandum Circular No. 2010-03 re:
Authentication of Civil Registry Documents
If the result is negative, the civil registry document is
authenticated and issued to the client with the corresponding
negative certificate. Authentication is done by placing a stamp
at the back page of LGU-issued civil registry document and duly
signed by the authentication officer.
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Memorandum Circular No. 2020-31
Guidelines in the Processing of Requests of Members of the Family
of Overseas Filipino Workers (OFWs) affected by COVID-19
Pandemic
A window and/or person-in-charge in all CRS Outlets shall be
assigned to attend to the needs of the family members of OFWs;
The assigned personnel shall be responsible in facilitating the
acceptance and release of their requested civil registry
documents; and
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Memorandum Circular No. 2020-31
Guidelines in the Processing of Requests of Members of the Family
of Overseas Filipino Workers (OFWs) affected by COVID-19
Pandemic
Requests from family members of OFWs are prioritized,
presentation of basic requirements such as valid IDs and
corresponding processing fees shall continued to be applied and
enforced.
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ADVISORY dated 13 February 2020
Clarificatory Guidelines on Advisory on CRS Frontline Service
Operations dated 10 February 2020
OM and OS shall be responsible for enforcing PSA Policies and
Issuances in compliance with existing CSC Rules and regulations
and other laws such as DPA of 2012 (RA 10173) and EODB and
Efficient Delivery of Government Service Act of 2018 (RA 11032),
among others
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ADVISORY dated 26 June 2020
Processing of BREQS Transactions
Outlet Supervisors (OS) of the PSA and Team Leads (TL) and Unisys Managed
Services Corporation must strategize the distribution of all paid BREQS Batches
received by the Outlet to assure that these are also processed within the day of
receipt along with the walk-in applications.
In the event that the number of BREQS transactions are indeed too many and the
servicing PSA Regional/Provincial Outlet is unable to process all requests for valid
and acceptable reasons, the OM and/or the OS must immediately report the
matter to the Assistant National Statistician of the Civil Registration Service (ANS-
CRS) being the Project Director of the Civil Registry Information Technology Project
II (CRS-ITP2)
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ADVISORY dated 09 September 2020
Guidelines in the Conduct of Unlinking/Linking of Double/
Multiple Registered Document Enrolled in the CRS Database for
Court Proceedings
For purposes of uniformity in the implementation of unlinking/
linking of double/multiple registered document enrolled in the
CRS Database in compliance to subpoena or direct orders from
judicial bodies for the purposes of court proceeding, the Civil
registration service drafted the guidelines and shall be strictly
implemented to standardized the process.
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Memorandum Circular No. 2019-16A
01 July 2021
Amendment of MC No. 2019-16 re: Strict Implementation of the
Presentation of Valid Identification (ID) Cards/ Identity Documents
in the Issuance of Civil Registry Documents/Certifications from the
PSA dated 11 June 2019
Inclusion of the Philippine Identification (PhilID) Card in the list of
Valid IDs.
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Office Memorandum No. 2021-256
Implementation of the Philippine Statistics Authority Civil
Registration Service Appointment System at the Civil Registration
System Outlets on 21 December 2021
Deployment of CRS Appointment System to 15 CRS Outlets
effective 20 December 2021.
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Office Memorandum No. 2021-100
Provision of Special Lane for Health and Emergency Frontline
Service Providers
Emergency Frontline Service Providers, aside from senior citizens,
persons with disabilities (PWDs), and pregnant women, are
eligible to use the Special Lane at the CRS Outlets.
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Office Memorandum No. 2021-116
Implementation of PayMaya Cashless Payment at CRS Outlets
Starting 01 June 2021, all CRS Outlets shall implement the
PayMaya cashless payment for transacting clients’
request for copy issuance of civil registry documents and
certifications including authentication.
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Office Memorandum No. 2021-93
Issuance of Free Birth and/or Marriage Certificates to First Time
Jobseekers
All PSA CRS Outlets are instructed to comply and continuously
monitor the implementation of Republic Act No. 11261 otherwise
known as the “First Time Jobseekers Assistance Act”, in the free
copy issuance of requested birth certificate for unmarried
jobseeker, or birth and marriage certificates for married
jobseeker.
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Advisory dated 28 April 2021
Validity of Birth, Marriage, and death Records issued by Philippine
Statistics Authority
Pursuant to RA 10625 or the Philippine Statistical Act of 2013 the PSA is
mandated to carry out, enforce, and administer civil registration functions in
the country. In line with this, PSA is the central repository of hard copies of
CRDs such as birth, marriage, and death records and issues printed copies in
SECPA upon request.
Pursuant to this mandate, all concerned agencies and individuals are
advised that CRDs printed in SECPA duly issued by the then National
Statistics Office (NSO), now PSA, have no expiration.
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Advisory dated 19 May 2021
Philippine Identification (PhilID) Cards as the official proof of
identity for transactions with government and private entities
Under Republic Act No. 11055 or the Philippine Identification System Act, the
Phil ID shall serve as the official government-issued identification document
of cardholders in dealing with all national government agencies (NGAs),
local government units (LGUs), government-owned or controlled
corporations (GOCCs), government financial institutions (GFIs), State
Universities and Colleges (SUCs), and all private sector entities. As such, the
PhilID card shall be accepted as sufficient proof of identify, without the
need to present any identification documents.
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Advisory dated 29 November 2021
Validity of Philippine Statistics Authority issued Civil Registry
Document
Informing all government offices and general public that articles circulating
in the different social media platforms wherein civil registry documents
issued by the Philippine Statistics Authority (PSA) and signed by the former
National Statistician and Civil Registrar General Dr. Lisa Grace S. Bersales are
purportedly not being honored by the DFA is not true.
All government agencies and general public are hereby informed and
reminded of the Advisory dated 28 April 2021.
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Office Memorandum No. 2022-71
Provision of Special Lane for Philippine Identification (PhilID) Card
Holders at the Civil registry System Outlet Nationwide
To promote awareness on the importance of the Philippine
Identification (PhilID) card and to further encourage registration, all
PSA CRS Outlets nationwide are directed to provide a Special Lane to
all clients (walk-in or with appointment) who are PhilID cards holders
and are requesting for copy issuance, authentication, and
certification of their CRDs. The use of CRS Appointment System from 04
April to 31 May 2022 is waived for PhilID Cards holders, they may opt to
do a walk-in transaction in their chosen outlet.
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Office Memorandum No. 2022-122
Provision of Special Lane for Philippine Identification (PhilID) Card
Holders at the Civil Registry System Outlet Nationwide
To promote awareness on the importance of the Philippine Identification
(PhilID) card and to further encourage registration, all PSA CRS Outlets
nationwide are directed to provide a Special Lane to all clients (walk-in or
with appointment) who are PhilID cards holders and are requesting for copy
issuance, authentication, and certification of CRDs of his/her own and
his/her immediate family members (spouse, children and parents). The use
of CRS Appointment System starting on 01 June 2022 is waived for PhilID
Cards holders, they may opt to do a walk-in transaction in their chosen
outlet.
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PRESS RELEASE dated 11 July 2022
PSA Gears Up for the CRS-ITP2 Pilot Test at the Civil Registry
System Central Outlet
The Philippine Statistics Authority (PSA) is set to pilot test/run the
Civil Registry System-Information Technology Project Phase II
(CRS-ITP2) on 11 July 2022 at the CRS Central Outlet in East
Avenue, Quezon City in preparation for full deployment
nationwide.
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Under the new CRS-ITP2, clients and stakeholders will be able to avail of
the following services:
Services Description Fees Processing Time
Copy Issuance
Issuance of copy of birth, marriage, and
death certificate from the CRS database. PhP 155/copy within 1 hour
Authentication
Verification as to the specimen signature of
the issuing officer from the Local Civil
Registry Office (LCRO) as indicated in the
local copy of the birth, marriage, and
death documents.
PhP 155/copy
within 1 hour
CENOMAR
Issuance of Certification of No Marriage
(CENOMAR) if no marriage record appears
in the National Indices of Marriages.
Otherwise, an Advisory on Marriages shall
be issued
PhP 210/copy
within 1 working day
within 7 working days
if for manual
verification
PRESS RELEASE dated 11 July 2022
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Under the new CRS-ITP2, clients and stakeholders will be able to avail of
the following services:
Services Description Fees Processing Time
CENODEATH
Issuance of Certification as to the non-
availability of death record in the PSA CRS
database.
PhP 210/copy within 1 working day
within 7 working days
if for manual
verification
Premium
Annotation
Acceptance and processing of requests
for annotation of civil registry documents at
the CRS Outlet – East Avenue.
PhP 255/copy within 5 working days
PRESS RELEASE dated 11 July 2022
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Under the new CRS-ITP2, clients and stakeholders will be able to avail of
the following services:
Services Description Fees Processing Time
Viewable
Online
As an alternative to Copy Issuance, the resulting image of the document is made accessible
through the web using an access code. However, the document image on the web shall be made
available for a limited period.
Viewable birth, marriage, death records PhP 130/copy within 1 hour if available in
the CRS database
within 7 working days if for
manual verification or
manual processing
Viewable CENOMAR, CENODEATH PhP 185/copy within 1 working day
within 7 working days if for
manual verification
PRESS RELEASE dated 11 July 2022
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Services Description Fees Processing Time
DocPrint Those who availed of Viewable Online
may also opt to get a copy of birth,
marriage, and death certificates
including CENOMAR and CENODEATH by
presenting the access code at the CRS
Outlet – East Avenue, Quezon City for an
additional fee for the printing on SECPA.
PhP 80/copy within 1 hour
Under the new CRS-ITP2, clients and stakeholders will be able to avail of
the following services:
PRESS RELEASE dated 11 July 2022
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Thank you!
http://www.psa.gov.ph
http://openstat.psa.gov.ph
https://twitter.com/PSAgovph
https://www.facebook.com/PSAgovph

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2. CRG Memocircular Updates.pdf

  • 1. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Latest Issuances Relative to CRS Frontline Services ROWENA P. PETATE Registration Officer IV Philippine Statistics Authority-Caraga Region
  • 2. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Presidential Decree No. 603 The Child and Youth Welfare Code “The child is one of the most important assets of the nation. Every effort should be exerted to promote his welfare and enhance his opportunities for a useful and happy life.” “It shall apply to persons below twenty-one years of age except those emancipated in accordance law.” Issuances on CRS Frontline Services
  • 3. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Presidential Decree No. 603 The Child and Youth Welfare Code “All children shall be entitled to the rights herein set forth without distinction as to legitimacy, sex, social status, religion, political antecedents, and other factors.” Issuances on CRS Frontline Services
  • 4. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Republic Act 10173 Data Privacy Act of 2012 “An Act protecting individual personal information in information and communications system in the government and the private sector, creating for this purpose a National Privacy Commission, and for other purposes.” Issuances on CRS Frontline Services
  • 5. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Republic Act 10173 Data Privacy Act of 2012 “It is the policy of the State to protect the fundamental human right of privacy, of communication while ensuring free flow of information to promote innovation and growth. The State recognizes the vital role of information and communications technology in nation-building and its inherent obligation to ensure that personal information in information and communications systems in the government and in the private sector are secured and protected.” Issuances on CRS Frontline Services
  • 6. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Office Memorandum No. 2016-116 Request for Birth Certificates or Information of Birth Records Made by Government Offices and other Agencies or Private Individuals This OM was issued in relation to requests received by this office from different agencies and authorities pursuant to their office functions of establishing a case against a particular individual and for other undisclosed proposes, and in so doing, a copy of Certificate of Live Birth is necessitated. Issuances on CRS Frontline Services
  • 7. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Office Memorandum No. 2016-116 1. The person himself, or any person authorized by him; 2. His spouse, his parent or parents, his direct descendants or the guardian or the institution legally in-charge of him if he is a minor; 3. The court or the proper public official whenever absolutely in administrative, judicial or the official proceedings to determine the identity of the child’s parents or other circumstances surrounding his birth; and 4. In case of person’s death, the nearest of kin. Issuances on CRS Frontline Services
  • 8. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Office Memorandum No. 2017-050 Release of Certificate of Death, Certificate of Marriage, Certificate of No Marriage and Advisory on Marriages The PSA supports the policy of the State to protect the fundamental right of privacy. In view of the passage of Republic Act No. 10173 also known as “Data Privacy Act of 2012”, this office cannot issue document from which the identity of an individual is apparent or can be reasonably and directly ascertained without the consent of the individual whose personal information is processed. Issuances on CRS Frontline Services
  • 9. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Office Memorandum No. 2017-050 1. The person himself, or any person authorized by him; 2. His spouse, his parent or parents, his direct descendants or the guardian or the institution legally in-charge of him if he is a minor; 3. The court or the proper public official whenever absolutely in administrative, judicial or the official proceedings to determine the identity of the child’s parents or other circumstances surrounding his birth; and 4. In case of person’s death, the nearest of kin. Issuances on CRS Frontline Services
  • 10. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Office Memorandum No. 2018-158 Clarification on the use of Priority Lane for Senior Citizens, Persons with Disability (PWD) and Pregnant Women in all PSA Serbilis Outlets Special lane shall be established in all outlets for senior citizens, PWD and pregnant women and may ONLY request for a copy issuance of civil registry documents/ certifications (Birth, Death, Marriage, Certificate of No Marriage (CENOMAR) and Advisory of Marriage) at any PSA CRS Outlets nationwide for the following: His/her own document/s; His/her own parent/s; His/her own legal spouse; and His/her direct descendants. Issuances on CRS Frontline Services
  • 11. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Office Memorandum No. 2018-158 Clarification on the use of Priority Lane for Senior Citizens, Persons with Disability (PWD) and Pregnant Women in all PSA Serbilis Outlets In case of death or incapacity of the parent of his/her grandchildren, the senior citizens, PWDs and pregnant women may only be allowed to request of their civil registry documents provided he/she can present an Affidavit of Guardianship. Issuances on CRS Frontline Services
  • 12. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Memorandum Circular No. 2019-15A Guidelines on the Issuance of the Civil Registry Documents (CRDs)/ Certifications including Authentication Provide guidelines that should be strictly observed and enforced immediately issuance if civil registry documents and certifications from the CRS Database including its authentication. I. Definition of Terms for standard and uniform interpretation; II. Basic requirements and important reminders; and III. Who may be allowed to request for the copy issuance of civil registry documents/certifications from PSA other than the Document Owner. Issuances on CRS Frontline Services
  • 13. S o l i d . R e s p o n s i v e . W o r l d - c l a s s I. Definition of Terms for standard and uniform interpretation • Affidavit of Guardianship • Affidavit of Kinship • Child-Caring Agency • Direct descendant • Document owner • Duly Authorized representative • Guardian • Nearest of Kin • Special Power of Attorney • Parent • Spouse • Valid ID Issuances on CRS Frontline Services
  • 14. S o l i d . R e s p o n s i v e . W o r l d - c l a s s II. Important Reminders for the Issuance of Civil Registry Documents/Certifications from the PSA including Authentications Civil registry documents contain personal and sensitive personal information under RA 10173 or the DPA. However, processing of personal and sensitive personal information is allowed in accordance of Sections 12 and 13 of the DPA Issuances on CRS Frontline Services
  • 15. S o l i d . R e s p o n s i v e . W o r l d - c l a s s III. Basic requirements for the issuance of Civil Registry Documents/Certifications from the PSA including Authentication A. For Document Owner 1. Presentation of a valid ID card of the document owner pursuant to PSA Memorandum Circular No. 2019-16 and 2019-16A Issuances on CRS Frontline Services
  • 16. S o l i d . R e s p o n s i v e . W o r l d - c l a s s B. If the requesting party is a duly authorized representative, the following should be presented and submitted prior to the release of the requested document 1. Original or photocopy of valid ID of the document owner and the duly authorized representative must be presented, and a photocopy shall be kept for filing. 2. Authorization Letter/SPA executed by the document owner. The copy of the authorization letter/SPA must be submitted prior to the release of the requested CRD provided that the authorized representative is able to provide the specific details required in the application form. Otherwise, the request will not be granted. Issuances on CRS Frontline Services III. Basic requirements for the issuance of Civil Registry Documents/Certifications from the PSA including Authentication
  • 17. S o l i d . R e s p o n s i v e . W o r l d - c l a s s C. Content of the Authorization Letter/Special Power of Attorney 1. The authorization letter/SPA issued by the document owner, or legal guardian shall specifically state that its’ purpose is to secure civil registry documents from PSA. A general statement as to the purpose will not be accepted. 2. The authorization letter/SPA shall also indicate the type of civil registry document requested. However, the authorized representative must be able to provide specific details required in the application form. Otherwise, the request will not be granted. Issuances on CRS Frontline Services III. Basic requirements for the issuance of Civil Registry Documents/Certifications from the PSA including Authentication
  • 18. S o l i d . R e s p o n s i v e . W o r l d - c l a s s C. Content of the Authorization Letter/Special Power of Attorney 3. Authorization letters can be typewritten or handwritten in a clean sheet of paper and should bear the signature of the document owner. The full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner except for the PhilID card/ePhilID which can be authenticated by the CRS Outlet using PhilSys Use-Case app. Issuances on CRS Frontline Services III. Basic requirements for the issuance of Civil Registry Documents/Certifications from the PSA including Authentication
  • 19. S o l i d . R e s p o n s i v e . W o r l d - c l a s s C. Content of the Authorization Letter/Special Power of Attorney 4. SPA must be notarized 5. Multi-purpose SPA can be accepted provided that the intent to secure the specific CRD/Certification from the PSA is specifically indicated Captured/scanned image of the actual SPA from the document owner with signature that matches the accompanying valid ID is allowed Issuances on CRS Frontline Services III. Basic requirements for the issuance of Civil Registry Documents/Certifications from the PSA including Authentication
  • 20. S o l i d . R e s p o n s i v e . W o r l d - c l a s s C. Content of the Authorization Letter/Special Power of Attorney For scanned Authorization Letters/SPA submitted for requests for copy issuances of CRDs/Certifications, the pertinent provisions of RA 8792 or the Electronic Commerce Act of 2000 shall applied The Releasing Officer shall maintain a file of Authorization Letters/SPAs and photocopies of the valid IDs submitted for reference. Issuances on CRS Frontline Services III. Basic requirements for the issuance of Civil Registry Documents/Certifications from the PSA including Authentication
  • 21. S o l i d . R e s p o n s i v e . W o r l d - c l a s s IV. Who may be allowed to Request for a Copy Issuance of Civil Registry Documents/Certification from PSA other than the Document Owner Request for copy issuance of CRDs from persons other than the document owners shall be subject to the pertinent provisions of the DPA, specifically Sections 12 and 13, its’ Implementing Rules and Regulations (IRR) and other related laws. Issuances on CRS Frontline Services
  • 22. S o l i d . R e s p o n s i v e . W o r l d - c l a s s V. Guidelines in cases where the Document Owner is alive and of legal age. The following shall be allowed to request for copy issuance of CRDs: 1. Certificate of Live Birth a. The document owner himself/herself, or any person authorized by him/her; b. His/Her spouse, his parent or parents, his direct descendants, or guardian or institution legally in-charge of him if he is a child; and c. The court or proper public official whenever necessary in administrative, judicial or other official proceedings to determine the identity of the child’s parents or other circumstances surrounding his birth. Issuances on CRS Frontline Services
  • 23. S o l i d . R e s p o n s i v e . W o r l d - c l a s s V. Guidelines in cases where the Document Owner is alive and of legal age. The following shall be allowed to request for copy issuance of CRDs: 2. Certificate of Marriage/Certificate of No Marriage/Advisory of Marriage a. The document owner himself/herself, or any person authorized by him/her; b. His/Her spouse for COM; c. The guardian to his/her ward; and d. The court or proper public official whenever necessary in administrative, judicial or other official proceedings for the protection of lawful rights and interests of natural or legal person in court proceedings, or the establishment, exercise or defense of legal claims, or when provided to government or public authority. Issuances on CRS Frontline Services
  • 24. S o l i d . R e s p o n s i v e . W o r l d - c l a s s VI. Guidelines in cases where the COLB and COD requested belongs to a Minor Child. Article 7 of the Presidential Decree No. 603 or the Child and Youth Welfare Code shall be applied, to wit: The record of birth and death of a minor child shall be kept strictly confidential and no information relating thereto shall be issued except on the request of any of the following: 1. His/Her parent or parents. In the absence of the parents, the guardian or institution legally in-charge of him/her; 2. In case the child is a non-marital unacknowledged child, only the mother can request for the COLB/COD. Issuances on CRS Frontline Services
  • 25. S o l i d . R e s p o n s i v e . W o r l d - c l a s s VI. Guidelines in cases where the COLB and COD requested belongs to a Minor Child. Article 7 of the Presidential Decree No. 603 or the Child and Youth Welfare Code shall be applied, to wit: 3. In case the child is a non-marital acknowledged child, the Father can also request for the copy issuance of COLB/COD provided that the name of the Father appears in the COLB/COD. 4. The court or proper public official whenever necessary in administrative, judicial or other official proceedings to determine the identity of the child’s parents or other circumstances surrounding his birth; and 5. In case of the minor’s death, the nearest of kin. Issuances on CRS Frontline Services
  • 26. S o l i d . R e s p o n s i v e . W o r l d - c l a s s VI. Guidelines in cases where the COLB and COD requested belongs to a Minor Child. Article 7 of the Presidential Decree No. 603 or the Child and Youth Welfare Code shall be applied, to wit: Request for the CRDs from requesters claiming to be nearest of kin of the deceased minor child may only be accepted provided that the requester executes and submits a duly notarized Affidavit of Kinship stating therein that he/she is the closest surviving relative. Issuances on CRS Frontline Services
  • 27. S o l i d . R e s p o n s i v e . W o r l d - c l a s s VII. Guidelines in cases where the document owner whose document is requested is already dead. In case where the document owner of the CRD is already dead, Section 17 of the DPA shall apply: Sec 17 –Transmissibility of Rights of the Data Subject The lawful heirs and assigns of the data subject may invoke the rights of the data subject for, which he or she is an heir or assignee at any time after the death of the data subject or when the data subject is incapacitated or incapable of exercising the rights as enumerated in the immediately preceding section. Issuances on CRS Frontline Services
  • 28. S o l i d . R e s p o n s i v e . W o r l d - c l a s s VII. Guidelines in cases where the document owner whose document is requested is already dead. In case where the document owner of the CRD is already dead, Section 17 of the DPA shall apply: Any of the following shall be allowed to request for civil registry documents of deceased document owners pursuant to the pertinent provisions of the Civil Code on Succession: 1. Certificate of Live Birth a. Legal Spouse, marital children and non-marital children; b. In default of legitimate children and descendants of the deceased, his parents, and ascendants may request for the COLB, to the exclusion of collateral relatives; c. In default of A and B, brothers and sisters; and d. Other collateral relatives up to the fifth degree of consaguinity Issuances on CRS Frontline Services
  • 29. S o l i d . R e s p o n s i v e . W o r l d - c l a s s VII. Guidelines in cases where the document owner whose document is requested is already dead. In case where the document owner of the CRD is already dead, Section 17 of the DPA shall apply: In case of COLB of deceased senior citizen, nearest of kin shall refer to the legal spouse who survives the deceased senior citizen. Where no spouse survives the decedent, this shall be limited to relatives in the following order of degree of kinship: -Children, parents, siblings, grandparents, grandchildren, uncles, and aunts pursuant to RA 9994 or the Expanded Senior Citizen Act of 2010 Issuances on CRS Frontline Services
  • 30. S o l i d . R e s p o n s i v e . W o r l d - c l a s s VII. Guidelines in cases where the document owner whose document is requested is already dead. In case where the document owner of the CRD is already dead, Section 17 of the DPA shall apply: Any of the following shall be allowed to request for civil registry documents of deceased document owners pursuant to the pertinent provisions of the Civil Code on Succession: 2. Certificate of Marriage/Cenomar/Advisory of Marriage, under this order of preference a. Legal Spouse, marital children; b. In default of legitimate children and descendants of the deceased, his parents, and ascendants may request for the COM/Cenomar/Advisory of Marriage, to the exclusion of collateral relatives; c. In default of A and B, brothers and sisters; and d. Other collateral relatives up to the fifth degree of consaguinity Issuances on CRS Frontline Services
  • 31. S o l i d . R e s p o n s i v e . W o r l d - c l a s s VII. Guidelines in cases where the document owner whose document is requested is already dead. In case where the document owner of the CRD is already dead, Section 17 of the DPA shall apply: Any of the following shall be allowed to request for civil registry documents of deceased document owners pursuant to the pertinent provisions of the Civil Code on Succession: 3. Certificate of Death/Certificate of No Death, following order of preference a. Legal Spouse, marital children, non-marital acknowledged children; b. In default of legitimate children and descendants of the deceased, his parents, and ascendants may request for the COD, to the exclusion of collateral relatives; c. In default of A and B, brothers and sisters; and d. Other collateral relatives up to the fifth degree of consaguinity Issuances on CRS Frontline Services
  • 32. S o l i d . R e s p o n s i v e . W o r l d - c l a s s VIII. Guidelines in cases where the requester is a law firm. In cases where requests for CRDs originate from law firms. Section 12 and 13 of the DPA shall be applied. The following guidelines must be followed: a. SPA of the document owner must be presented prior to the release of the document; b. Should the document owner be deceased, the provisions in Part III.C. of this Circular shall be applied when applicable. c. Should 13 (f) of the DPA be invoked or the legitimate purpose for the request be for the establishment of legal claims, a certification shall be issued either confirming or denying the birth, marriage or death of the document owner; and Issuances on CRS Frontline Services
  • 33. S o l i d . R e s p o n s i v e . W o r l d - c l a s s VIII. Guidelines in cases where the requester is a law firm. In cases where requests for CRDs originate from law firms. Section 12 and 13 of the DPA shall be applied. The following guidelines must be followed: d. Should the issued certification not be enough, a court order should be secured prior to the release of the requested civil registry documents. In all requests for CRDs, the principles of legitimate purpose, proportionality, and transparency must always be upheld. Issuances on CRS Frontline Services
  • 34. S o l i d . R e s p o n s i v e . W o r l d - c l a s s IX. Guidelines in cases where the requester is a government agency 1. Requester is an agency with investigative powers and subpoena powers. The legitimate purpose including a determination of what the extent of processing must be clearly stated in the letter request. If none is stated, a certification should be issued either confirming or denying the existence of birth, marriage or death of the document owner. The request for CRD shall be held in abeyance pending determination of the legitimate purpose and proportionality of the requests from the government agency. Issuances on CRS Frontline Services
  • 35. S o l i d . R e s p o n s i v e . W o r l d - c l a s s IX. Guidelines in cases where the requester is a government agency However, should the subpoena be duly issued by proper authority, the requested CRDs shall be issued in compliance thereof. Provided that, for purposes of issuing a copy of the CRD a subpoena duces tecum shall not be necessary provided that the conditions in the preceding paragraph is complied. Issuances on CRS Frontline Services
  • 36. S o l i d . R e s p o n s i v e . W o r l d - c l a s s IX. Guidelines in cases where the requester is a government agency 2. Requester is from independent, central monetary authority and law enforcement and regulatory agencies of their constitutionally and statutorily mandated functions pursuant to Section 4 of DPA and Section 5 of its’ IRR. Request of CRDs under this Section must be accompanied by a letter. The letter request must specify the purpose for the processing of information which must be in accordance with its’ constitutional or statutory mandate. If none is stated, a certification should be issued either confirming or denying the existence of marriage or death of the document owner. The request for CRD shall be denied pending determination of the purpose for the processing of information which must be in accordance with its’ constitutional or statutory mandate. Issuances on CRS Frontline Services
  • 37. S o l i d . R e s p o n s i v e . W o r l d - c l a s s IX. Guidelines in cases where the requester is a government agency 3. Request of CRDs from head of agencies, oversight committees, House of Representative, Senate, and other government officials shall be approved by the National Statistician and Civil Registrar General Issuances on CRS Frontline Services
  • 38. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Memorandum Circular No. 2019-16A Strict Implementation of the Presentation of Valid Identification (ID) Cards/ Identity Documents in the Issuance of Civil Registry Documents/Certifications from the PSA The presentation of valid ID of the document owner in the issuance of civil registry documents/certifications at the PSA CRS Outlets, LGU BREQS Partners and other PSA authorized institutions/establishments must be strictly implemented. Likewise, authorized representative is required to present his/her original and photocopy of the ID and of the document owner aside from the presentation of authorization letter/SPA. All IDs shall bear CLEAR PHOTO, FULL NAME IN PRINT and SIGNATURE and issued by official authority. List of 25 valid IDs are enumerated. Issuances on CRS Frontline Services
  • 39. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Memorandum Circular No. 2019-23 Guidelines for Brenlinking/Unlinking of Two or more Civil Registry Documents (CRDs) Loaded in the CRS Database As a rule, all vital events shall be registered once and must be recorded in the appropriate register to become the official record of the document owner. Issuances on CRS Frontline Services
  • 40. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Memorandum Circular No. 2019-27 Guidelines in Filing of Multiple Requests for Copy Issuance, Authentication and Certification of Civil Registry Documents from Authorized Representative/s The Philippine Statistics Authority implements Republic Act No. 9485 Anti-Red Tape Act of 2007 as amended by Republic Act No. 11032 Ease of Doing Business and Efficient Government Service Delivery Act that reduces time, cut bureaucratic red tape, and eliminates corrupt practices in government offices and Republic Act No. 10173 data Privacy Act od 2012 that protects the right to privacy of all Filipinos. Issuances on CRS Frontline Services
  • 41. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Memorandum Circular No. 2019-27 Guidelines in Filing of Multiple Requests for Copy Issuance, Authentication and Certification of Civil Registry Documents from Authorized Representative/s Thus, the PSA shall only accept two (2) application requests from authorized representative to streamline and speed up the process in the issuance of civil registry documents, ensure the security of the personal sensitive information, and support and strengthen anti-fixing campaign across all PSA Serbilis Outlets and other channels. Issuances on CRS Frontline Services
  • 42. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Memorandum Circular No. 2019-30 Guidelines on Authority Vested to Social Workers in Processing and Applying for Copy Issuance of Certificate of Live Birth (COLB) for Minors In relation to report from the department of Social welfare and Development (DSWD), that there are some Philippine Statistics Authority (PSA) Regional with CRS Outlets that does not allow Local Government Unit (LGU) social workers to file application for copy issuance of civil registry documents of children or foundling under the care of the latter, if social workers cannot present the pro forma or template of Authorization, duly signed by the DSWD Regional Director, where the social worker is situated. Issuances on CRS Frontline Services
  • 43. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Memorandum Circular No. 2020-03 Additional Guidelines on the Issuance of Civil Registry Documents (CRDs)/Certification including Authentication There are cases wherein Independently Places (IP) children are being handled by LGU social workers. For the purposes of securing the civil registry documents of IP children handled by LGU Social Workers, the head of the LGU must be the one to authorize the social worker and not the DSWD Regional Director. Similar to the mentioned rule, the authorization letter will be on a per child basis. Issuances on CRS Frontline Services
  • 44. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Memorandum Circular No. 2020-22 Guidelines in Filing for Request for Copy Issuance/ Certification/Authentication of Civil Registry Documents from an LGU Official in LGU-Hosted CRS Outlet Request from a LGU Offices shall be limited ONLY to the document owner or his/her immediate family member, as follows: a)His/her spouse; b)His/her own children; and c)His/her parents. Issuances on CRS Frontline Services
  • 45. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Memorandum Circular No. 2020-22 Guidelines in Filing for Request for Copy Issuance/ Certification/Authentication of Civil Registry Documents from an LGU Official in LGU-Hosted CRS Outlet The LGU employees may file at the regular lane for his/her own documents, and that of his immediate family members (first degree) ONLY. Issuances on CRS Frontline Services
  • 46. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Memorandum Circular No. 2020-23 Reiteration of Memorandum Circular No. 2010-03 re: Authentication of Civil Registry Documents Reiterate and emphasize MC No. 2010-03 re: Authentication of Civil Registry Documents, that all requests for authentication from local civil registry offices are to be treated as copy issuance requests and need to go through the CRS process. If the result of verification is positive, the document from the CRS Database is issued and the civil registry document is returned to the client without having been signature authenticated. Issuances on CRS Frontline Services
  • 47. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Memorandum Circular No. 2020-23 Reiteration of Memorandum Circular No. 2010-03 re: Authentication of Civil Registry Documents If the result is negative, the civil registry document is authenticated and issued to the client with the corresponding negative certificate. Authentication is done by placing a stamp at the back page of LGU-issued civil registry document and duly signed by the authentication officer. Issuances on CRS Frontline Services
  • 48. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Memorandum Circular No. 2020-31 Guidelines in the Processing of Requests of Members of the Family of Overseas Filipino Workers (OFWs) affected by COVID-19 Pandemic A window and/or person-in-charge in all CRS Outlets shall be assigned to attend to the needs of the family members of OFWs; The assigned personnel shall be responsible in facilitating the acceptance and release of their requested civil registry documents; and Issuances on CRS Frontline Services
  • 49. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Memorandum Circular No. 2020-31 Guidelines in the Processing of Requests of Members of the Family of Overseas Filipino Workers (OFWs) affected by COVID-19 Pandemic Requests from family members of OFWs are prioritized, presentation of basic requirements such as valid IDs and corresponding processing fees shall continued to be applied and enforced. Issuances on CRS Frontline Services
  • 50. S o l i d . R e s p o n s i v e . W o r l d - c l a s s ADVISORY dated 13 February 2020 Clarificatory Guidelines on Advisory on CRS Frontline Service Operations dated 10 February 2020 OM and OS shall be responsible for enforcing PSA Policies and Issuances in compliance with existing CSC Rules and regulations and other laws such as DPA of 2012 (RA 10173) and EODB and Efficient Delivery of Government Service Act of 2018 (RA 11032), among others Issuances on CRS Frontline Services
  • 51. S o l i d . R e s p o n s i v e . W o r l d - c l a s s ADVISORY dated 26 June 2020 Processing of BREQS Transactions Outlet Supervisors (OS) of the PSA and Team Leads (TL) and Unisys Managed Services Corporation must strategize the distribution of all paid BREQS Batches received by the Outlet to assure that these are also processed within the day of receipt along with the walk-in applications. In the event that the number of BREQS transactions are indeed too many and the servicing PSA Regional/Provincial Outlet is unable to process all requests for valid and acceptable reasons, the OM and/or the OS must immediately report the matter to the Assistant National Statistician of the Civil Registration Service (ANS- CRS) being the Project Director of the Civil Registry Information Technology Project II (CRS-ITP2) Issuances on CRS Frontline Services
  • 52. S o l i d . R e s p o n s i v e . W o r l d - c l a s s ADVISORY dated 09 September 2020 Guidelines in the Conduct of Unlinking/Linking of Double/ Multiple Registered Document Enrolled in the CRS Database for Court Proceedings For purposes of uniformity in the implementation of unlinking/ linking of double/multiple registered document enrolled in the CRS Database in compliance to subpoena or direct orders from judicial bodies for the purposes of court proceeding, the Civil registration service drafted the guidelines and shall be strictly implemented to standardized the process. Issuances on CRS Frontline Services
  • 53. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Memorandum Circular No. 2019-16A 01 July 2021 Amendment of MC No. 2019-16 re: Strict Implementation of the Presentation of Valid Identification (ID) Cards/ Identity Documents in the Issuance of Civil Registry Documents/Certifications from the PSA dated 11 June 2019 Inclusion of the Philippine Identification (PhilID) Card in the list of Valid IDs. Issuances on CRS Frontline Services
  • 54. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Office Memorandum No. 2021-256 Implementation of the Philippine Statistics Authority Civil Registration Service Appointment System at the Civil Registration System Outlets on 21 December 2021 Deployment of CRS Appointment System to 15 CRS Outlets effective 20 December 2021. Issuances on CRS Frontline Services
  • 55. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Office Memorandum No. 2021-100 Provision of Special Lane for Health and Emergency Frontline Service Providers Emergency Frontline Service Providers, aside from senior citizens, persons with disabilities (PWDs), and pregnant women, are eligible to use the Special Lane at the CRS Outlets. Issuances on CRS Frontline Services
  • 56. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Office Memorandum No. 2021-116 Implementation of PayMaya Cashless Payment at CRS Outlets Starting 01 June 2021, all CRS Outlets shall implement the PayMaya cashless payment for transacting clients’ request for copy issuance of civil registry documents and certifications including authentication. Issuances on CRS Frontline Services
  • 57. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Office Memorandum No. 2021-93 Issuance of Free Birth and/or Marriage Certificates to First Time Jobseekers All PSA CRS Outlets are instructed to comply and continuously monitor the implementation of Republic Act No. 11261 otherwise known as the “First Time Jobseekers Assistance Act”, in the free copy issuance of requested birth certificate for unmarried jobseeker, or birth and marriage certificates for married jobseeker. Issuances on CRS Frontline Services
  • 58. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Advisory dated 28 April 2021 Validity of Birth, Marriage, and death Records issued by Philippine Statistics Authority Pursuant to RA 10625 or the Philippine Statistical Act of 2013 the PSA is mandated to carry out, enforce, and administer civil registration functions in the country. In line with this, PSA is the central repository of hard copies of CRDs such as birth, marriage, and death records and issues printed copies in SECPA upon request. Pursuant to this mandate, all concerned agencies and individuals are advised that CRDs printed in SECPA duly issued by the then National Statistics Office (NSO), now PSA, have no expiration. Issuances on CRS Frontline Services
  • 59. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Advisory dated 19 May 2021 Philippine Identification (PhilID) Cards as the official proof of identity for transactions with government and private entities Under Republic Act No. 11055 or the Philippine Identification System Act, the Phil ID shall serve as the official government-issued identification document of cardholders in dealing with all national government agencies (NGAs), local government units (LGUs), government-owned or controlled corporations (GOCCs), government financial institutions (GFIs), State Universities and Colleges (SUCs), and all private sector entities. As such, the PhilID card shall be accepted as sufficient proof of identify, without the need to present any identification documents. Issuances on CRS Frontline Services
  • 60. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Advisory dated 29 November 2021 Validity of Philippine Statistics Authority issued Civil Registry Document Informing all government offices and general public that articles circulating in the different social media platforms wherein civil registry documents issued by the Philippine Statistics Authority (PSA) and signed by the former National Statistician and Civil Registrar General Dr. Lisa Grace S. Bersales are purportedly not being honored by the DFA is not true. All government agencies and general public are hereby informed and reminded of the Advisory dated 28 April 2021. Issuances on CRS Frontline Services
  • 61. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Office Memorandum No. 2022-71 Provision of Special Lane for Philippine Identification (PhilID) Card Holders at the Civil registry System Outlet Nationwide To promote awareness on the importance of the Philippine Identification (PhilID) card and to further encourage registration, all PSA CRS Outlets nationwide are directed to provide a Special Lane to all clients (walk-in or with appointment) who are PhilID cards holders and are requesting for copy issuance, authentication, and certification of their CRDs. The use of CRS Appointment System from 04 April to 31 May 2022 is waived for PhilID Cards holders, they may opt to do a walk-in transaction in their chosen outlet. Issuances on CRS Frontline Services
  • 62. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Office Memorandum No. 2022-122 Provision of Special Lane for Philippine Identification (PhilID) Card Holders at the Civil Registry System Outlet Nationwide To promote awareness on the importance of the Philippine Identification (PhilID) card and to further encourage registration, all PSA CRS Outlets nationwide are directed to provide a Special Lane to all clients (walk-in or with appointment) who are PhilID cards holders and are requesting for copy issuance, authentication, and certification of CRDs of his/her own and his/her immediate family members (spouse, children and parents). The use of CRS Appointment System starting on 01 June 2022 is waived for PhilID Cards holders, they may opt to do a walk-in transaction in their chosen outlet. Issuances on CRS Frontline Services
  • 63. S o l i d . R e s p o n s i v e . W o r l d - c l a s s PRESS RELEASE dated 11 July 2022 PSA Gears Up for the CRS-ITP2 Pilot Test at the Civil Registry System Central Outlet The Philippine Statistics Authority (PSA) is set to pilot test/run the Civil Registry System-Information Technology Project Phase II (CRS-ITP2) on 11 July 2022 at the CRS Central Outlet in East Avenue, Quezon City in preparation for full deployment nationwide. Issuances on CRS Frontline Services
  • 64. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Under the new CRS-ITP2, clients and stakeholders will be able to avail of the following services: Services Description Fees Processing Time Copy Issuance Issuance of copy of birth, marriage, and death certificate from the CRS database. PhP 155/copy within 1 hour Authentication Verification as to the specimen signature of the issuing officer from the Local Civil Registry Office (LCRO) as indicated in the local copy of the birth, marriage, and death documents. PhP 155/copy within 1 hour CENOMAR Issuance of Certification of No Marriage (CENOMAR) if no marriage record appears in the National Indices of Marriages. Otherwise, an Advisory on Marriages shall be issued PhP 210/copy within 1 working day within 7 working days if for manual verification PRESS RELEASE dated 11 July 2022 Issuances on CRS Frontline Services
  • 65. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Under the new CRS-ITP2, clients and stakeholders will be able to avail of the following services: Services Description Fees Processing Time CENODEATH Issuance of Certification as to the non- availability of death record in the PSA CRS database. PhP 210/copy within 1 working day within 7 working days if for manual verification Premium Annotation Acceptance and processing of requests for annotation of civil registry documents at the CRS Outlet – East Avenue. PhP 255/copy within 5 working days PRESS RELEASE dated 11 July 2022 Issuances on CRS Frontline Services
  • 66. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Under the new CRS-ITP2, clients and stakeholders will be able to avail of the following services: Services Description Fees Processing Time Viewable Online As an alternative to Copy Issuance, the resulting image of the document is made accessible through the web using an access code. However, the document image on the web shall be made available for a limited period. Viewable birth, marriage, death records PhP 130/copy within 1 hour if available in the CRS database within 7 working days if for manual verification or manual processing Viewable CENOMAR, CENODEATH PhP 185/copy within 1 working day within 7 working days if for manual verification PRESS RELEASE dated 11 July 2022 Issuances on CRS Frontline Services
  • 67. S o l i d . R e s p o n s i v e . W o r l d - c l a s s Services Description Fees Processing Time DocPrint Those who availed of Viewable Online may also opt to get a copy of birth, marriage, and death certificates including CENOMAR and CENODEATH by presenting the access code at the CRS Outlet – East Avenue, Quezon City for an additional fee for the printing on SECPA. PhP 80/copy within 1 hour Under the new CRS-ITP2, clients and stakeholders will be able to avail of the following services: PRESS RELEASE dated 11 July 2022 Issuances on CRS Frontline Services