13focuselectro

Table of Contents 1
Introduction 5
Instrument Cluster 16
Warning lamps and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Gauges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Message center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Information messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Entertainment Systems 39
AM/FM stereo with single CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Satellite radio information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
MyFord Touch 46
Infotainment display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Voice recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Listening to music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Phone features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Information Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Climate features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Navigation system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Climate Control 123
Dual automatic temperature control. . . . . . . . . . . . . . . . . . . . . . . .123
Rear window defroster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Lighting 129
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Autolamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Daytime running lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Panel dimmer control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Turn signal control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Interior lamps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Bulb replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
2013 Focus Electric Vehicle (fob)
Owners Guide gf, 1st Printing
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2 Table of Contents
Driver Controls 139
Windshield wiper/washer control . . . . . . . . . . . . . . . . . . . . . . . . . .139
Steering wheel adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Sun visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Power windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Interior mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Mirrors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Speed control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Trunk release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Locks and Security 153
Settings, MyKey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Creating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Clearing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
System status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Remote start, MyKey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Troubleshooting, MyKey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Anti-theft system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Seating and Safety Restraints 171
Seating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Manual seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Power seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Personal Safety System™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Safety belt system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Knee airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Child restraints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209
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Tires, Wheels and Loading 228
Tire information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Tire Pressure Monitoring System (TPMS) . . . . . . . . . . . . . . . . . . .244
Vehicle loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Trailer towing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254
Recreational towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254
Driving 255
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258
AdvanceTrac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261
Automatic transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267
Hill start assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268
Reverse sensing system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269
Rear-view camera system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
Roadside Emergencies 278
Getting roadside assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278
Hazard warning flashers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279
High-voltage shut-off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280
Fuses and relays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280
Changing tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291
Temporary mobility kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293
Wheel lug nut torque . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302
Jump starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .303
Wrecker towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .306
Guidance for electric and hybrid-electric vehicles . . . . . . . . . . . . . .307
Customer Assistance 310
Reporting safety defects (U.S. only) . . . . . . . . . . . . . . . . . . . . . . .317
Reporting safety defects (Canada only) . . . . . . . . . . . . . . . . . . . . .317
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Cleaning 318
Waxing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319
Repairing minor paint damage . . . . . . . . . . . . . . . . . . . . . . . . . . . .319
Cleaning the windows and wiper blades . . . . . . . . . . . . . . . . . . . . .320
Maintenance and Specifications 324
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .328
High-voltage battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .330
Charging the high-voltage battery . . . . . . . . . . . . . . . . . . . . . . . . .331
Motor/Electronics Coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .337
Part numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .342
Maintenance product specifications and capacities . . . . . . . . . . . . .343
Vehicle identification number . . . . . . . . . . . . . . . . . . . . . . . . . . . .344
Accessories 346
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .346
Ford Extended Service Plan 348
Scheduled Maintenance 351
Normal scheduled maintenance and log . . . . . . . . . . . . . . . . . . . . .356
Appendices 361
Index 380
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2012
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Introduction 5
CONGRATULATIONS
Congratulations on acquiring your new Ford Motor Company product.
Please take the time to get well acquainted with your vehicle by reading
this handbook. The more you know and understand about your vehicle,
the greater the safety and pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
• In the United States: www.ford.com
• In Canada: www.ford.ca
• In Mexico: www.ford.com.mx
Additional owner information is given in separate publications.
This vehicle’s Owner’s Manual describes every option and model variant
available and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on this vehicle’s Owner’s Manual when reselling the
vehicle. It is an integral part of the vehicle.
SAFETY AND ENVIRONMENT PROTECTION
Symbols in this manual
WARNING: You risk death or serious injury to yourself and
others if you do not follow the instruction highlighted by the
warning symbol.
Symbols on your vehicle
When you see these symbols, read and follow the relevant
instructions in this manual before touching or attempting
adjustment of any kind.
Protecting the Environment
You must play your part in protecting the environment. Correct
vehicle usage and the authorized disposal of waste, cleaning
and lubrication materials are significant steps toward this aim.
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6 Introduction
CALIFORNIA PROPOSITION 65
WARNING: Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to the
State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Note: Certain components in your vehicle such as airbag modules, safety
belt pretensioners, and remote control batteries may contain perchlorate
material. Special handling may apply for service or vehicle end of life
disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for more
information.
Breaking-in your vehicle
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
ELECTRIC VEHICLE OPERATION
This electric vehicle operates entirely from electricity stored in the
on-board high voltage battery pack. There is no internal combustion
engine as in a typical vehicle or hybrid electric vehicle, which leads to
unique operating characteristics. Familiarizing yourself with these unique
characteristics will help ensure optimal performance from your new
vehicle.
Normal vehicle operation
Starting: The vehicle is equipped with a Passive Entry, Passive Start
(PEPS) system. The key fob must be inside the vehicle in order to start
the vehicle. Press the start button while your vehicle is in P (Park) with
your foot on the brake pedal. The startup sequence will display on the
cluster and 8 inch center stack screen and the green ready to drive
indicator light will appear in the instrument cluster, letting you know
that the vehicle is ready for driving.
Driving: The electric vehicle driver controls operate the same as a
traditional automobile and the vehicle is designed to be driven in the full
range of traffic and weather conditions. You will likely notice the lack of
sound when driving the electric vehicle which is due to the lack of an
internal combustion engine.
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Introduction 7
Stopping: The vehicle is equipped with a regenerative braking system.
Slowing the vehicle adds charge to the high voltage battery which
improves vehicle range.
Transmission Operation: This electric vehicle is equipped with a single
speed transmission. Torque is delivered to the wheels seamlessly without
shifting associated with a normal automatic transmission.
Neutral: N (Neutral gear)
Low: L (Low gear) is designed to mimic the enhanced engine braking
available in conventional vehicles. L (Low gear) will produce a higher
level of regenerative braking when your foot is off the accelerator pedal.
This is normal and will not damage your vehicle.
Reverse: R (Reverse gear)
Unique electric operating characteristics
Your electric vehicle, with its new technology, behaves differently
compared to a conventional vehicle or hybrid. Here is a description of
the major differences:
Battery: The best battery performance and life comes when the high
voltage battery is at a moderate temperature. The high voltage battery is
heated and cooled by a liquid cooling loop. The high voltage battery
consists of two packs one located under the rear seat and the second
located behind the rear seat in the trunk of the vehicle.
Plugging In: The electric vehicle must be plugged in to recharge the
high voltage battery. The vehicle is equipped with a high voltage charge
port on the front left hand fender for charging. The vehicle comes
standard with a 120V convenience cord set which is located in the trunk.
This can be plugged into any standard electric outlet and will fully
charge the high voltage battery in about 18-20 hours. Ford has partnered
with Best Buy to offer a 240V Leviton charger that is capable of fully
charging the battery in 3 to 4 hours. The charge port door is designed
for convenient “push-push” opening and closing. Press on the door in the
location of the indentation to open the door. To close the door, press in
the same location until the door has rotated back into position and
clicked into place. To charge the vehicle, open the charge port door and
plug the charging coupler into the charge port receptacle. You will know
the connection has been made when the charge port light ring
illuminates the quadrants individually. The light ring will then display
battery state of charge in 25% increments.
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8 Introduction
Braking: Your electric vehicle is equipped with standard hydraulic
braking and regenerative braking. Regenerative braking is performed by
your transmission and it captures brake energy and stores it in your high
voltage battery. This system greatly improves driving range especially in
stop and go city traffic.
Driving to optimize range between charges
Your range should improve throughout your electric vehicle’s break-in
period. Range, like fuel economy in a standard vehicle, can be
significantly impacted by your driving habits and accessory usage. For
best results, keep in mind these tips:
Tire Inflation: Keep tires properly inflated and only use recommended
size.
Drive Habits: Aggressive driving increases the amount of energy
required to move your vehicle. In general, better range is achieved with
mild to moderate acceleration and deceleration. Also, this vehicle has the
longest range when driving at slower speeds. When practical, driving on
surface streets instead of high speed highways will increase range. Mild
to moderate braking is particularly important since it allows you to
maximize the energy captured by the regenerative braking system.
Additional Tips:
• Do not carry extra loads
• Be mindful of adding external accessories that may increase
aerodynamic drag
• Observe posted speed limits
• Perform all scheduled maintenance
• Pre-conditioning the vehicle cabin while it is on plug will reduce the
energy expenditure on climate control and improve range. Refer to
High voltage battery in the Maintenance and Specifications
chapter.
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Introduction 9
Frequently asked questions
Question Answer
What are the series of clicks from
the cargo area when I first start
my vehicle?
The high voltage battery is
electrically isolated from the rest
of the vehicle when the key is off.
When the key is turned to on, high
voltage contactors inside the
battery are closed to make the
electricity available to the motor
and enable the vehicle to drive.
The clicks are the sound of these
contactors as they close and open
during start up and shut down.
How long will my high voltage
battery last? Does it need
maintenance?
The high voltage battery in the
Focus Electric is maintenance free
and has been designed to last the
life of the vehicle.
Can I flat tow my Focus Electric? Your vehicle should only be flat
towed in emergency situations and
never above 35 mph. Long
distance towing should be carried
out with front wheels off the
ground.
How can I get a 240 volt charging
station installed at my home?
Ford and Best Buy have teamed
up to offer a charging installation.
Your Ford dealer will set up an
inspection visit by Best Buy, who
performs the evaluation and
arranges for installation.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for
the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
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10 Introduction
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides
years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision but, accidents do happen.
Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development we validate these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused to
your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, refer to the
terms and conditions of the Ford Warranty.
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. Additionally, when your vehicle is in for service or repair,
Ford Motor Company, Ford of Canada, and service and repair facilities
may access or share among them data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose to use the SYNC Vehicle
Health Report, you consent that certain diagnostic information may also
be accessed electronically by Ford Motor Company and Ford authorized
service facilities, and that the diagnostic information may be used for any
purpose. See the SYNC chapter for more information.
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Introduction 11
Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was depressing the accelerator
and/or the brake pedal; and
• How fast the vehicle was travelling; and
• Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC or its features, please note the
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12 Introduction
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNC chapter for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC
supplement for more information.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to the warranty
information that is provided to you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING: Please read the Supplementary Restraints System
chapter. Failure to follow the specific warnings and instructions
could result in personal injury.
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Introduction 13
WARNING: Front seat mounted rear-facing child or infant seats
should NEVER be placed in front of an active passenger airbag.
MOBILE COMMUNICATIONS EQUIPMENT
Using mobile communications equipment is becoming increasingly
important in the conduct of business and personal affairs. However, you
must not compromise your own or others’ safety when using such
equipment. Mobile communications can enhance personal safety and
security when appropriately used, particularly in emergency situations.
Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile communication equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe operation
of your vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
SYMBOL GLOSSARY
WARNING: You risk death or serious injury to yourself and
others if you do not follow the instruction highlighted by the
warning symbol.
These are some of the symbols you may see on your vehicle.
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Symbol Description Symbol Description Symbol Description
Safety alert See Owner’s
Manual
Anti-lock
braking
system
Avoid
smoking,
flames, or
sparks
Battery Battery acid
Brake fluid –
non
petroleum
base
Brake system Cabin air
filter
Check fuel
cap
Child Safety
Door Lock
and Unlock
Child seat
lower anchor
Child seat
tether anchor
Cruise
control
Do not open
when hot
Engine air
filter
Engine
coolant
Engine
coolant
temperature
Engine oil Explosive gas Fan warning
Fasten safety
belt
Front airbag Front fog
lamps
Fuel pump
reset
Fuse
compartment
Hazard
warning
flasher
Heated rear
window
Interior
luggage
compartment
release
Jack
14 Introduction
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Introduction 15
Symbol Description Symbol Description Symbol Description
Lighting
control
Low tire
pressure
warning
Maintain
correct fluid
level
Panic alarm Parking aid
system
Parking
brake system
Power
steering fluid
Power
windows
front and
rear
Power
window
lockout
Service
engine soon
Side airbag Stability
control
Windshield
defrost and
demist
Windshield
washer and
wiper
USA (fus)

16 Instrument Cluster
WARNING LAMPS AND INDICATORS
These indicators can alert you to a vehicle condition that may become
serious enough to cause expensive repairs. Many lights will illuminate
when you start your vehicle to make sure they work. If any light remains
on after starting the vehicle, refer to the respective system warning light
for additional information.
Note: Some warning indicators are reconfigurable telltales (RTT). These
indicators appear in the information display and function the same as a
warning light, but do not display on startup.
OFF
Cluster shown in standard measure – metric clusters similar.
Stability Control System
Displays when the AdvanceTrac/Traction control is active. If
the light remains on, have the system serviced immediately.
Stability Control System Off
Illuminates when AdvanceTrac/Traction control has been
disabled by the driver.
USA (fus)

Airbag readiness
If this light fails to illuminate when the ignition is turned on,
continues to flash or remains on, contact your authorized dealer
as soon as possible. A chime will sound when there is a
malfunction in the indicator light.
Anti-lock brake system
If the ABS light stays illuminated or continues to flash, a
malfunction has been detected. Contact your authorized dealer
as soon as possible. Normal braking is still functional unless the
brake warning light also is illuminated.
Brake system warning light
To confirm the brake system warning light is functional, it will
momentarily illuminate when the vehicle is switched on, to
accessory or Ready to Drive mode.
If it illuminates when you are driving, check that the parking brake is not
engaged. If the parking brake is not engaged, this indicates low brake
fluid level or a brake system malfunction. Have the system checked
immediately by your authorized dealer.
WARNING: Driving a vehicle with the brake system warning
light on is dangerous. A significant decrease in braking
performance may occur. It will take you longer to stop the vehicle.
Have the vehicle checked by your authorized dealer as soon as possible.
Driving extended distances with the parking brake engaged can cause
brake failure and the risk of personal injury.
High voltage battery low or depleted (RTT)
• Amber: Illuminates when the battery level is low. May also be
accompanied by a message suggesting the driver reduce
usage of the climate system.
• Red: Illuminates when the battery level is depleted. The vehicle must
be charged before it will operate. If you are driving when this occurs,
and cannot make it to a charge point, stop the vehicle in a safe place
and have it towed to a charge point.
USA (fus)

Charging system (RTT)
Illuminates when the 12–volt battery is not charging properly.
Contact your authorized dealer as soon as possible. This
indicates a problem with the electrical system or a related
component.
Door ajar (RTT)
Displays when the ignition is on and any door is not completely
closed.
High beams
Illuminates when the high-beam headlamps are on.
Liftgate ajar
Displays when the ignition is on and liftgate is not completely
closed.
Limited performance (RTT)
• Amber: Indicates limited vehicle performance due to a cold
or hot battery. This will be accompanied by a corresponding
message.
• Red: Indicates severely limited vehicle performance due to a cold or
hot battery. This will be accompanied by a corresponding message.
Drive with caution. Keep the vehicle plugged in when not in use to
maintain battery temperature.
Low tire pressure warning
Illuminates when your tire pressure is low. If the light remains
on at start up or while driving, the tire pressure should be
checked. When the vehicle is first turned on, the light will
illuminate for 3 seconds to ensure the bulb is working. If the light does
not turn on or begins to flash, contact your authorized dealer as soon as
possible.
Low washer fluid (RTT)
Illuminates when the windshield washer fluid is low.
USA (fus)

Motor coolant overheat warning (RTT)
Illuminates when the motor cooling system is overheating. Stop
the vehicle in a safe place and contact your authorized dealer.
Overdrive cancel and grade assist (if equipped)
Illuminates when the overdrive function of the transmission has
been turned off and the grade assist function has been turned
on.
Park lamps
Illuminates when the park lamps are on.
Powertrain malfunction/reduced power (RTT)
Illuminates when a powertrain or high-voltage charge system
fault has been detected. If the indicator stays on or continues
to come on, contact your authorized dealer as soon as possible.
Ready to drive
Illuminates once the vehicle has been switched on and is ready
to drive. A corresponding message may display stating ready to
drive or a message regarding budget if a charge point has not
been entered.
Safety belt
Reminds you to fasten your safety belt. A Belt-Minder chime
will also sound to remind you to fasten your safety belt.
Speed control (if equipped) (RTT)
Illuminates when the speed control is activated. Turns off when
the speed control system is deactivated.
Stop safely (RTT)
Indicates electrical component fault/failure that will cause the
vehicle to shutdown or enter into a limited operating mode. A
message may also display.
Turn signal
Illuminates when the left or right turn signal or the hazard
warning flasher is turned on. If the indicators stay on or flash
faster, check for a burned out bulb.
USA (fus)

Vehicle plugged in (RTT)
Illuminates when the vehicle is plugged in. A corresponding
message may display after attempting to start the vehicle.
GAUGES
Cluster shown in standard measure – metric clusters similar.
A B C
A. Message center: See Message Center for more information.
B. Speedometer
C. Infotainment display: See MyTouch for more information.
Common Displays
Note: Some features can be switched on and off through the message
center.
Battery Gauge: The high voltage battery gauge appears on the right
side of the message center screen. This provides State of Charge, Range
Estimate and Regen Display.
• State of Charge - The state of charge for the high voltage battery is
shown as a colored fill. The fill color is normally blue. When a low
battery condition is reached the fill turns amber. When the battery is
depleted the fill turns red. See the Information Messages section for
details on associated Low Battery and Depleted Battery warnings.
USA (fus)

• Distance to Empty - The Range Estimate in the Battery Gauge is
personalized to the driver’s key. This is the estimated distance the
vehicle will travel before needing a recharge. The Range Estimate is
based on your typical energy usage while driving. This includes your
Drive Habits as well as your use of accessories such as Climate
Control. Your Range Estimate may change immediately when you
change your Climate Control settings.
• Regen Display - A circular arrow symbol appears in the center of the
Battery Gauge when energy is being recaptured through the
regenerative braking system.
Brake Coach Display: The Brake Coach appears after the vehicle has
come to a stop. It coaches you to brake in a manner which maximizes
the amount of energy returned through the regenerative braking system.
By maximizing the use of regenerative braking, you minimize the energy
used up by the hydraulic brakes.
Note: Under certain conditions the actual amount of energy returned to
the high voltage battery will be less than the percentage shown.
Trip Summary and Lifetime Summary: These will be displayed upon
shutting off the vehicle. Trip Summary will appear first, then Lifetime
Summary will be displayed. You can toggle between these displays using
the up and down arrow keys on the left hand steering wheel controls.
Trip Summary data is from the last power cycle, while Lifetime Summary
data is cumulative from the last Lifetime Summary reset done through
the Settings menu in the message center.
Trip Summary:
• Distance - The total distance travelled, and regen distance are
displayed. Regen distance is the estimated range gained from energy
recaptured through regenerative braking.
• Energy Used - The total kilowatt hours and average watt hours per
unit of distance are displayed. The average watt hours per mi (km)
will be shown in blue if less than (better than) the lifetime average
watt hours per mi (km).
• Brake Score - The percentage of braking energy recaptured and
returned to the high voltage battery through regenerative braking. The
brake score will be shown in blue if greater than (better than) the
lifetime brake score.
Lifetime Summary:
• Distance - The total regen distance, which is the estimated range
gained from energy recaptured through regenerative braking.
USA (fus)

• Energy Used - The total kilowatt hours.
• Brake Score - The average percentage of braking energy recaptured
and returned to the high voltage battery through regenerative braking.
MESSAGE CENTER
• Press the up and down arrow
buttons to scroll through and
highlight the options within a
menu.
• Press the right arrow button to
enter a sub-menu.
• Press the left arrow button to
exit a menu.
• Press the OK button to choose
and confirm a setting/messages.
The arrows in the upper left corner of the display indicate additional
content available when lit.
Main menu
From the main menu bar on the left side of the information display, you
can choose from the following categories:
Display Mode
Trip 1 2
Energy
Information
Settings
Scroll up/down to highlight one of the categories, then press the right
arrow key or OK to enter into that category. Press the left arrow key as
needed to exit back to the main menu.
USA (fus)

Display Mode
Use the arrow buttons to choose between the following display
options.
Display Mode
Budget Text View Options Budget Text / Help
Budget View Options Gauge Scale / Budget Text / Help
Surplus Graphic / Budget Text /
Range View Options
Help
MyView Options
Gauge
Scale
— —
Budget
Text
— —
Change
MyView
Budget
text only
Blank
Range
View
Budget
View
Range +
Surplus
Budget +
AVG.
Accessory
Power
Accessory
Power
Trip 1 Trip 1
Trip 2 Trip 2
Energy
History
Energy
Coach
Energy
Coach
—
Help — —
• Budget Text View: contains basic information to help you reach your
next charging destination or to achieve your vehicle range estimate.
Charge pt: is the distance remaining to the next charge point you
identified using the Navigation system.
Surplus: is the available range beyond your identified charge point
(current Range Estimate shown on Battery Gauge minus Charge pt
distance).
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If you don’t enter a charge point, you will see:
Budget: is set to the Range Estimate at the point of departure. This
will count down with the odometer.
Status: is your performance against your Budget (current Range
Estimate shown on Battery Gauge minus Budget distance). A positive
Status indicates you are using less energy than typical and have
extended your Range Estimate by the distance shown.
• Budget view: helps you manage your energy use.
Your current Energy Use is the white line that moves up and down in
the Budget Gauge. A higher line means you are using more energy
(lower is better). Your energy use includes input from the accelerator
pedal as well as the accessories, such as Climate Control.
The Budget is shown by the blue cup shape around the Budget Gauge.
As long as your current Energy Use is within the cup, you are staying
within your budget. Your Budget represents the maximum energy
usage you can maintain in order to achieve your vehicle range
estimate, or reach your intended charge point. Driving for extended
periods outside of the Budget Cup reduces your budget and could put
you at risk of not reaching your intended charge point.
• Range view: shows your range relative to your charge point as well as
performance to your budget.
A blue charge point icon means you have a Surplus. If an E appears to
the left of an amber charge point icon, then you are projected to run
out of charge prior to reaching your charge point.
Current performance to your budget is represented by the glow of the
car icon: more Blue = better performance to budget, more Amber =
worse.
The optional Surplus Graphic displays available range beyond your
charge point.
If you didn’t enter your charge point through the Navigation system,
your budget will be set to the range estimate at the start of your trip.
The gauge will show your estimated distance to E (empty) along with
your current performance to budget. The optional Surplus Graphic is
not available in this case.
• MyView: You can choose what to display in this view. Selecting Change
MyView in the options menu allows you to scroll through two columns
of content choices. The content you select is saved to the current
driver’s key as MyView.
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Note: Trip data cannot be reset in MyView. See Trip 1 2 information
below.
Trip 1 2
Use the arrow buttons to choose between the following.
Trip 1 2 Standard Enhanced Budget text
Trip distance x x x
Elapsed trip time x x x
XXX Wh/mi (km)
– Energy used
x
per unit of
distance
XX.X kWh
–Energy used
x
Budget Text x
Total Odometer. x x x
Press and hold OK to reset the currently displayed trip information.
• Trip distance — shows the accumulated trip distance.
• Elapsed trip time — timer stops when the vehicle is turned off and
restarts when the vehicle is restarted.
• XXX Wh/mi (km) — shows the average Energy (watt-hours) used per
unit of distance for a given trip
• XX.X kWh — shows the total Energy (kilowatt-hours) used for a given
trip.
• Budget Text — Shows the distance to your next charge point and the
surplus distance available, or your budget and status if you didn’t
identify a charge point through the navigation system.
• Total Odometer — Displays the total distance the vehicle has traveled.
This value can not be reset.
USA (fus)

Energy
Use the arrow buttons to choose the desired energy display.
Energy
Energy History
Options
Time intervals /
Help
Energy Coach Options Help
• Energy History: This view from left to right starts with the Budget
View gauge and adds historical Energy Use and Budget data. The data
is represented as an average for time intervals of either 1, 2 or
6 minutes, with the leftmost interval being the most recent. Total time
for the five intervals is shown at the bottom of the view. Interval time
can be selected in the Options menu. Intervals shown in grey color are
from the previous drive.
• Energy Coach: This view provides a comparison of your recent
Acceleration, Braking and Cruising behavior to what is recommended
for most efficient use of energy under present conditions. The
horizontal bars fill from left to right with best efficiency (and Blue
color) shown as at least half full. When the bars are less than half full,
the color is Amber, suggesting that a change in behavior is needed to
achieve better energy efficiency.
Information
In this mode, you can view different vehicle system information
and perform a system check.
Warnings
XX Warnings Displays the number of warnings that need
immediate attention in red. You can only view the
warnings from the System Check menu. View them
immediately by pressing OK and then OK again to
enter system check. Use the up/down arrows to
scroll through the warnings.
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Tutorial
Find Your Way
Brake Coach
Display Mode
Trip 1 2
Energy
Surplus
MyKey Info
MyKeys (Number of MyKeys programmed)
Admin Keys (Number of admin keys)
MyKey Miles (km) (Distance traveled using a programmed MyKey)
Driver Alert
Displays the associated driver alert graphic.
System Check
All active warnings will display first if applicable. The system check
menu may appear different based upon equipment options and current
vehicle status. Use the up/down arrow buttons to scroll through the
list.
Settings
In this mode, you can configure different driver setting choices.
Note: Some items are optional and may not appear.
Driver Assist
Traction Ctrl On (default setting) / Off
Rear Park Aid On (default on key cycle) / Off
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Vehicle
Lighting Home Light Manual or select time interval
Auto Light Rain On / Off
Remote Start
Climate Control
(using this
feature allows
you to select
different climate
control modes
when the vehicle
is started using
the remote start
feature)
Heater – A/C Auto / Last
Settings
Rear Defrost Auto / Off
Duration 5 / 10 /15 minutes
Quiet Start On / Off
System Enable / Disable
Tire Mobility Kit Expiration Select number of years
*MyKey
Create MyKey Hold OK to Create MyKey
Traction Control Always On / User Selectable
Max Speed Set to 80 MPH (130 km/h) / Off
Speed Minder 45 mph (72 km/h), 55 mph (89 km/h), 65 mph
(105 km/h), Off
Volume Limiter On / Off
Clear MyKeys Hold OK to Clear All MyKeys
*Some MyKey items will only appear if a MyKey is set.
USA (fus)

Display
Language Select the desired language
Units Distance Select the desired units of
Temperature measure
Brake Coach On / Off
Regen Display On / Off
Liftetime
Summary
Energy use, Regen Miles, Brake Score, Hold OK to
Reset
INFORMATION MESSAGES
Note: Depending on the vehicle options equipped with your vehicle, not
all of the messages will display or be available. Certain messages may be
abbreviated or shortened depending upon which cluster type you have.
Press the OK button to
acknowledge and remove some
messages from the information
display. Other messages will be
removed automatically after a short
time. Certain messages need to be
confirmed before you can access
the menus.
Some messages will be supplemented by a system specific symbol with a
message indicator.
AdvanceTrac Message Action / Description
Service AdvanceTrac Displayed when the system has
detected a condition that requires
service. Contact your authorized
dealer as soon as possible.
Alarm Message Action / Description
To Stop Alarm, Start Vehicle Displayed when unauthorized
entry into the vehicle has
occurred. Turn the ignition on to
stop the alarm.
USA (fus)

Brake System Message Action / Description
Brake Fluid Level LOW Indicates the brake fluid level is
low and the brake system should
be inspected immediately.
Check Brake System Displayed when the brake system
needs servicing. If the warning
stays on or continues to come on,
contact your authorized dealer as
soon as possible.
Park Brake Engaged Displayed when the parking brake
is set, the vehicle is in ready to
drive and the vehicle is driven
more than 3 mph (5 km/h). If the
warning stays on after the parking
brake is released, contact your
authorized dealer as soon as
possible.
Charging and Electrical System
Message
Action / Description
Elec system overvoltage Stop
safely
Stop your vehicle as soon as it is
safe to do so and switch off the
ignition. Contact your authorized
dealer.
Battery low Check handbook Displays to warn of a low 12–volt
battery condition. Turn off all
unneeded electrical accessories.
Contact your authorized dealer.
Low Battery Displays when the estimated range
is 10 mi (16 km) or 15 mi (24 km)
for MyKey. The vehicle needs to
be charged soon.
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Message
Low Battery Reduce climate use
for more range
Displays when the estimated range
is 10 mi (16 km) or 15 mi (24 km)
for MyKey and the climate system
is in use. Turn off unneeded
climate system operation to
increase vehicle range.
Depleted Battery Stop safely now Displays when the estimated range
is 0 mi (0 km). Stop the vehicle in
a safe place. The vehicle must be
charged.
Reduce Climate Use for More
Range
Displays when high climate usage
may make it difficult to stay within
your energy budget.
Unplug Prior to Starting Vehicle Displays when attempting to start
the vehicle while plugged in.
Is Vehicle Plugged-in? Displays when confirmation is
needed that the vehicle is
unplugged before a start is
allowed. You must make sure the
vehicle is unplugged and respond
to the message prompt before
starting your vehicle.
Limited Performance Due to cold
battery
Displays when vehicle performance
is affected by cold battery
temperatures.
Severely Limited Performance Due
to cold battery
is severely affected by cold battery
temperatures. Drive with caution.
Keep vehicle plugged in when not
in use to maintain proper battery
temperature.
USA (fus)

Message
Limited Performance Due to hot
battery
is affected by hot battery
temperatures.
Severely Limited Performance Due
to hot battery
is severely affected by hot battery
temperatures. Drive with caution.
Keep vehicle plugged in when not
in use to maintain proper battery
temperature.
Approaching Range Limit To
return Home
Displays when you have not
specified a charge point through
the vehicle Mytouch system and
vehicle range will soon be less
than what is needed to return
Home. Your Home address must be
specified through the vehicle
Mytouch system to enable this
feature.
Stop Safely Now Displays when the stop safely
hazard warning lamp is
illuminated. This indicates an
electrical component fault/failure
that will cause the vehicle to shut
down or enter into limited
operating mode.
It’s Hot Outside Plug Vehicle in
When Not in Use
Displays when the ambient
temperature is hot. Plug in the
vehicle to cool the high voltage
battery for optimum performance.
It’s Cold Outside Plug Vehicle in
When Not in Use
Displays when the ambient
temperature is cold. Plug in the
vehicle to warm the high voltage
battery for optimum performance.
USA (fus)

Message
Ready to Drive Displays when the vehicle is ready
to drive.
Ready to Drive Budget set for xx
mi (km)
Displays when the vehicle is ready
to drive and you have not
specified your next charge point
through your vehicle navigation
system. Your budget is set for the
current vehicle range estimate.
Budget Set for xx mi (km) Displays when your budget is reset
because you have reached your
charge point destination, or you no
longer have a charge point
destination identified through your
vehicle navigation system. Your
budget is set for the current
vehicle range estimate.
Doors Message Action / Description
X Door Ajar Displays when the door listed is
not completely closed.
Liftgate Ajar Displays when the luggage
compartment is not completely
closed.
Hill Start Assist Message Action / Description
Hill start assist not available Displays when hill start assist is
not available. Contact your
authorized dealer.
USA (fus)

Keyless Vehicle / Immobilizer
Message
Starting System Fault This message is displayed when
there is a problem with your
vehicle’s starting system. See your
authorized dealer for service.
Steering malfunction Service now Contact your authorized dealer.
Steering malfunction Stop safely Stop the vehicle in a safe place.
Key Inside Vehicle Displays to remind you that the
key is in the luggage compartment.
Refer to Push button start system
in the Driving chapter for more
information.
Key Not Inside Car Displays if the key is not detected
by the system. Refer to Push
button start system in the
Driving chapter for more
information.
No Key Detected Displays if the key is not detected
by the system. Refer to Push
button start system in the
Driving chapter for more
information.
Accessory Power Active Displayed when the vehicle is in
the accessory ignition state.
Press Brake to Start Displayed as a reminder to apply
the brake as needed when starting.
Place Key in Backup Slot Displayed as needed by the system
for proper function.
USA (fus)

Lighting Message Action / Description
Brake lamp Bulb fault Displays when the brake lamp bulb
has burned out. Contact your
authorized dealer.
Dipped beam Bulb fault Displays when the low beam
headlamp bulb has burned out.
Headlamp malfunction Service
req’d
Displays when an electrical system
problem occurs with the headlamp
system. Contact your authorized
dealer.
Maintenance Message Action / Description
Brake fluid level low Service now I ndicates the brake fluid level is
low and the brake system should
be inspected immediately. Refer to
Brake fluid in the Maintenance
and Specifications chapter.
Brake system malfunction Stop
safely
Displays when the brake system
needs servicing. Stop the vehicle
in a safe place. Contact your
authorized dealer.
Washer fluid level low Displays when the washer fluid is
low and needs to be refilled. Refer
to Windshield washer fluid in the
Maintenance and Specifications
chapter.
Motor Coolant Overtemperature Displays when the motor
electronics are overheating. Stop
the vehicle as soon as safely
possible, turn off the vehicle and
let it cool. If the warning stays on
or continues to come on, contact
your authorized dealer as soon as
possible.
USA (fus)

Maintenance Message Action / Description
See Manual Indicates a powertrain or
high-voltage charge system fault
has been detected. If the indicator
contact your authorized dealer as
soon as possible.
Service Tire Mobility Kit Displayed when the kit needs
service. See your authorized
dealer.
MyKey Message Action / Description
MyKey active Drive Safely Displays when MyKey is active.
Speed Limited to xx MPH/km/h Displays when starting the vehicle
and MyKey is in use and the
MyKey speed limit is on.
Near Vehicle Top Speed Displays when a MyKey is in use
and the MyKey speed limit is on
and the vehicle speed is
approaching 80 mph (130 km/h).
Vehicle at Top Speed of MyKey
Setting
Displays when a MyKey is in use
and the MyKey speed limit is on
and the vehicle reaches 80 mph
(130 km/h).
Check Speed Drive Safely Displayed when a MyKey is in
use and the optional setting is on
and the vehicle exceeds a
preselected speed.
Buckle Up to Unmute Audio Displays when a MyKey is in use
and Belt-Minder is activated.
MyKey Park aid cannot be
deactivated
Displays when a MyKey is in use
and park aid is activated.
USA (fus)

Park Aid Message Action / Description
Check Park Aid Displayed when the transmission is
in R (Reverse) and the park aid is
disabled.
Rear Park Aid On Off Displays the park aid status.
Power Steering Message Action / Description
Service Power Steering The power steering system has
detected a condition that requires
service. See your authorized
dealer.
Service Power Steering Now The power steering system has
detected a condition within the
power steering system that
requires service immediately. See
your authorized dealer.
Power Steering Assist Fault The power steering system has
disabled power steering assist due
to a system error. See your
authorized dealer.
Remote Start Message Action / Description
Remote Start Active Displayed when the remote start
system is active.
Transmission Message Action / Description
Transmission not in Park Select P Displays as a reminder to shift into
park.
Press brake pedal Displays to request the operator to
apply the brake as needed by the
transmission.
To start press brake Displays when starting the vehicle
as a reminder to apply the brake.
Shift to Park Displayed as a reminder to shift to
park.
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Tire Pressure Monitoring System
(TPMS) Message
Low Tire Pressure Displays when one or more tires
on your vehicle have low tire
pressure. Refer to Inflating Your
Tires in the Tires, Wheels and
Loading chapter.
Tire Pressure Monitor Fault Displays when the tire pressure
monitoring system is
malfunctioning. If the warning
contact your authorized dealer.
Tire Pressure Sensor Fault Displays when a tire pressure
sensor is malfunctioning, or your
spare tire is in use. For more
information on how the system
operates under these conditions,
refer to Understanding Your Tire
Pressure Monitoring System
(TPMS) in the Tires, Wheels and
Loading chapter. If the warning
contact your authorized dealer.
USA (fus)

AM/FM/SINGLE CD SONY AUDIO SYSTEM
A B C D E
G F
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe operation
of the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
Note: Most of the audio features are controlled through the MyFord
Touch system. See the MyFord Touch chapter for more information.
A. Power: Press the power control to turn the system on and off.
B. SOURCE: Access different audio modes such as AM, FM and A/V
Input.
C. Seek/Reverse/Fast Forward:
• In radio mode, select a frequency band and press one of the seek
buttons. The system stops at the first station it finds in that direction.
• In SIRIUS mode, select the previous or next channel. If a specific
category is selected, (Jazz, Rock, News, etc.), use the seek buttons
find to the previous or next channel in the selected category.
• In CD mode, select the previous or next track.
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40 Entertainment Systems
D. SOUND: Allows you to adjust the sound settings (Treble, Bass,
Midrange, Fade and Balance).
E. Eject: Press the eject control to eject the CD.
F. TUNE +/TUNE - :
• In radio mode, you can search the frequency band in individual
increments.
• In SIRIUS mode, you can find the next or previous available SIRIUS
satellite station.
G. Volume: Turn to adjust the volume.
MEDIA HUB (IF EQUIPPED)
The media hub is located in the center console and has the following
features:
A. A/V inputs
B. SD card slot
C. USB ports
C
B A
For more information, see the MyFord Touch chapter.
GENERAL AUDIO INFORMATION
Radio Frequencies
AM and FM frequencies are established by the Federal Communications
Commission (FCC) and the Canadian Radio and Telecommunications
Commission (CRTC). Those frequencies are:
AM: 530, 540–1700, 1710 kHz
FM: 87.9–107.7, 107.9 MHz
Radio Reception Factors
There are four factors that can affect radio reception:
• Distance/strength: The further you travel from an FM station, the
weaker the signal and the weaker the reception.
• Terrain: Hills, mountains, tall buildings, power lines, electric fences,
traffic lights and thunderstorms can interfere with your reception.
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• Station overload: When you pass a broadcast tower, a stronger signal
may overtake a weaker one and play while the weak station frequency
is displayed.
• Electric motor noise: AM reception is affected by static and tones
created by the electric motor in your plug-in/hybrid vehicle. These
noises are inherent to the technology used on this vehicle and cannot
be mitigated by your Ford dealer. The noise becomes more or less
significant depending upon the other factors listed here for reception.
CD/CD Player Information
Do:
• Handle discs by their edges only.
(Never touch the playing
surface).
• Inspect discs before playing.
• Clean only with an approved CD
cleaner.
• Wipe discs from the center out.
Don’t:
• Expose discs to direct sunlight or heat sources for extended periods
of time.
• Clean using a circular motion.
CD units are designed to play commercially pressed 4.75 in
(12 cm) audio compact discs only. Due to technical
incompatibility, certain recordable and re-recordable compact
discs may not function correctly when used in Ford CD players.
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Do not use any irregular shaped
CDs or discs with a scratch
protection film attached.
CDs with homemade paper
(adhesive) labels should not be
inserted into the CD player as
the label may peel and cause the
CD to become jammed. It is
recommended that homemade
CDs be identified with
permanent felt tip marker rather
than adhesive labels. Ballpoint pens may damage CDs. Please
contact your authorized dealer for further information.
Audio System Warranty and Service
Refer to the Warranty Guide/Customer Information Guide for audio
system warranty information. If service is necessary, see your dealer or
qualified technician.
Satellite Radio Information (If Equipped)
Satellite Radio Channels
SIRIUS broadcasts a variety of music, news, sports, weather, traffic and
entertainment satellite radio channels. For more information and a
complete list of SIRIUS satellite radio channels, visit www.sirius.com in
the United States, www.siriuscanada.ca in Canada, or call SIRIUS at
1–888–539–7474.
Satellite Radio Reception Factors
To receive the satellite signal, your vehicle has been equipped with a
satellite radio antenna located on the roof of your vehicle. The vehicle
roof provides the best location for an unobstructed, open view of the sky,
a requirement of a satellite radio system. Like AM/FM, there are several
factors that can affect satellite radio reception performance:
• Antenna obstructions: For optimal reception performance, keep the
antenna clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
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• Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunderstorms can
interfere with your reception.
• Station overload: When you pass a ground based broadcast repeating
tower, a stronger signal may overtake a weaker one and result in an
audio mute.
Unlike AM/FM audible static, you will hear an audio mute when there is
satellite radio signal interference. Your radio display may display NO
SIGNAL to indicate the interference.
SIRIUS Satellite Radio Service
Note: SIRIUS reserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
SIRIUS satellite radio is a subscription based satellite radio service that
broadcasts music, sports, news and entertainment programming. A
service fee is required in order to receive SIRIUS service. Vehicles that
are equipped with a factory installed SIRIUS satellite radio system
include hardware and a limited subscription term, which begins on the
date of sale or lease of the vehicle.
For information on extended subscription terms, the online media player
and other SIRIUS features, please contact SIRIUS at 1–888–539–7474.
Satellite Radio Electronic Serial Number (ESN)
This 12–digit Satellite Serial Number is needed to activate, modify or
track your satellite radio account. You will need this number when
communicating with SIRIUS. While in satellite radio mode, you can view
this number on the radio display by pressing the Menu icon SIRIUS
Show ESN.
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Troubleshooting
Radio Display Condition Action Required
ACQUIRING Radio requires more
than two seconds to
produce audio for the
selected channel.
No action required.
This message should
disappear shortly.
SAT FAULT Internal module or
system failure
present.
If this message does
not clear within a short
period of time, or with
an ignition key cycle,
your receiver may have
a fault. See your
authorized dealer for
service.
INVALID CHNL Channel no longer
available.
This previously
available channel is no
longer available. Tune
to another channel. If
the channel was one of
your presets, you may
choose another channel
for that preset button.
UNSUBSCRIBED Subscription not
available for this
channel.
Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel or tune to
another channel.
NO TEXT Artist information not
available.
Artist information not
available at this time on
this channel. The
system is working
properly.
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Radio Display Condition Action Required
NO TEXT Song title information
not available.
Song title information
not available at this
time on this channel.
The system is working
properly.
NO TEXT Category information
not available.
Category information
not available at this
time on this channel.
The system is working
properly.
NO SIGNAL Loss of signal from
the SIRIUS satellite
or SIRIUS tower to
the vehicle antenna.
You are in a location
that is blocking the
SIRIUS signal (i.e.,
tunnel, under an
overpass, dense foliage,
etc). The system is
working properly. When
you move into an open
area, the signal should
return.
UPDATING Update of channel
programming in
progress.
No action required. The
process may take up to
three minutes.
CALL SIRIUS
1–888–539–7474
Satellite service has
been deactivated by
SIRIUS satellite
radio.
Call SIRIUS at
1–888–539–7474 to
re-activate or resolve
subscription issues.
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46 MyFord Touch
INTRODUCTION
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
Note: Some features are not available while the vehicle is moving.
Note: Your system is equipped with a feature that allows you to access
and control audio features for 30 minutes after the ignition has been
turned off (as long as no doors are opened).
This system uses a four-corner strategy to provide quick access to
vehicle features and settings. The comprehensive touchscreen provides
easy interaction with your cellular phone, multimedia, climate control
and navigation system. The corners display any active modes within
those menus, such as your phone being connected or the climate
temperature.
SETTINGS
Press to select any of the following:
• Clock
• Display
• Sound
• Vehicle
• Settings
• Help
INFORMATION
• SYNC Services
• SIRIUS Travel Link™
• Alerts
• Calendar
• SYNC Apps
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MyFord Touch 47
If the icon is yellow, see Alerts in the Information section of this
chapter.
PHONE
• Making and Receiving Calls
• Quick Dial
• Phonebook
• Call History
• Text Messaging
• Settings
NAVIGATION
• My Home
• Favorites
• Previous Destinations
• Point of Interest
• Emergency
• Street Address
• Intersection
• City Center
• Map
• Previous Starting Point
• Latitude/Longitude
• Freeway Entrance/Exit
ENTERTAINMENT
• AM
• FM
• SIRIUS
• CD
• USB
• BT Stereo
• SD Card
• A/V In
CLIMATE
• Driver Settings
• Recirculated Air
• Auto
• Dual
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48 MyFord Touch
• Passenger Settings
• A/C
• Defrost
HOME
Press to access your home screen. Depending on your vehicle’s option
package and software, your screens may vary in appearance from the
screens shown in this section. Your features may also be limited
depending on your market. Check with your authorized dealer for
availability.
Using the Touch-sensitive Controls on Your System
Your vehicle’s centerstack has touch-sensitive switches for your
infotainment and climate control systems. To turn a feature on and off,
just touch the graphic with your finger. To get the best performance
from the touch-sensitive controls:
• Do not press hard on the controls. They are sensitive to light touch.
• Use your bare finger to touch the center of a touch-control graphic.
Touching off-center of the graphic may cause a nearby control to turn
on or off.
• Make sure your hands are clean and dry.
• Since the touchscreen operates based on the touch of a finger, you
may have trouble using it if you are wearing gloves.
• Metal and other conductive material should be kept away from the
surface of the touchscreen as this may cause electronic interference
(i.e., control activation).
Depending on your vehicle and option package, you may also have these
controls on your bezel:
• Power: Turn the media (or climate features) on or off.
• VOL: Increase or decrease the volume.
• Fan: Increase or decrease the fan speed.
• Seek and Tune buttons: Use as you normally would in media modes.
• Eject: Eject a CD.
• SOURCE: Touch the word repeatedly to see all available media
modes. The screen does not change, but you see the media changes
in the lower left status bar.
• SOUND: Touch the word to access the Sound menu where you can
make adjustments to settings, such as: Bass, Midrange, Treble,
Balance and Fade, THX Deep Note Demo (if equipped), DSP (if
equipped), Occupancy Mode (if equipped), and Speed Compensated
Volume settings.
• Hazard flasher: Press the button to turn the hazard flashers on or off.
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MyFord Touch 49
Cleaning the Touchscreen Display
Clean the display with a clean, soft cloth, such as one used for cleaning
glasses. If dirt or finger prints are still visible, apply a small amount of
alcohol to the cloth. Do not pour or spray alcohol onto the display. Do
not use detergent or any type of solvent to clean the display.
Support
The SYNC support team is available to help you with any questions you
aren’t able to answer on your own.
Monday-Saturday, 8:30 am-8pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
• Required to activate Vehicle Health Report and to view the reports
online.
• Required to activate the subscription-based SYNC Services and to
personalize your Saved Points and Favorites.
• Essential for keeping up with the latest software downloads available
for SYNC.
• Access to customer support for any questions you may have.
Safety Information
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
When using SYNC, do not:
• Operate playing devices if the power cords or cables are broken, split
or damaged. Carefully place cords and cables where they cannot be
stepped on or interfere with the operation of pedals, seats,
compartments or safe driving abilities.
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50 MyFord Touch
• Leave playing devices in the vehicle during extreme conditions as it
could cause them damage. See your device’s user guide for further
information.
• Attempt to service or repair the system. See your authorized dealer.
Speed-restricted Features
Some features of this system may be too difficult to use while the vehicle
is in motion so they’re restricted from being modified unless the vehicle
is not moving. Some examples of these are listed below:
• Screens that are too crowded with information, such as Point of
Interest (POI) reviews and ratings, SIRIUS Travel Link™ sports
scores, movie times, ski conditions, etc.
• Any action that requires using a keyboard, such as entering a
navigation destination or editing information
• All lists are limited so the user can view fewer entries (e.g. phone
contacts, recent phone call entries)
Listed below are more specific features that can only be modified while
the vehicle is not moving:
Restricted Features
Cellular Phone Pairing a Bluetooth phone
Adding phonebook contacts or uploading
phonebook contacts (from a USB)
Lists entries are limited for phone contacts
and recent phone call entries
System Functionality Editing the keypad code
Enabling Valet Mode
Editing settings while the rear view camera or
Active Park Assist are active
Wi-Fi/Wireless Editing wireless settings
Editing the list of wireless networks
Videos/Photos/Graphics Playing video
Editing the screen’s wallpaper or adding new
wallpaper
Text Messages Composing text messages
Viewing received text messages
Editing preset text messages
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MyFord Touch 51
Restricted Features
Navigation Using the keyboard to enter a destination
Demo navigation route
Adding/Editing Address Book entries or Avoid
Areas
Privacy Information
When a cellular phone is connected to SYNC, the system creates a
profile within your vehicle that is linked to that cellular phone. This
profile is created in order to offer you more cellular features and to
operate more efficiently. Among other things, this profile may contain
data about your cellular phone book, text messages (read and unread),
and call history, including history of calls when your cell phone was not
connected to the system. In addition, if you connect a media device, the
system creates and retains an index of supported media content. The
system also records a short development log of approximately
10 minutes of all recent system activity. The log profile and other system
data may be used to improve the system and help diagnose any problems
that may occur.
The cellular profile, media device index, and development log remains in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist (if equipped),
Vehicle Health Report (if equipped), and Traffic, Directions and
Information (if equipped).
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52 MyFord Touch
ACCESSING AND ADJUSTING MODES THROUGH YOUR
INFOTAINMENT DISPLAY
A
The infotainment display (A) is located on the right side of your
instrument cluster. Your steering wheel controls can be used to view and
make minor adjustments to active modes without taking your hands off
the wheel. For example:
• In entertainment mode, you can view what is now playing, change the
audio source, select presets and make some adjustments.
• In phone mode, you can accept or reject an incoming call.
• In navigation mode (if equipped), you can view the current route or
activate a route.
• In surplus mode, surplus (or status) is represented by either
butterflies or a gauge. The number of butterflies matches the current
surplus or status distance up to a maximum of sixteen butterflies. The
more efficiently you drive, the more butterflies (or higher status)
display, and vice versa. See Message center in the Instrument Cluster
chapter for more information.
When you enter or turn off the vehicle, you have the opportunity to view
charging status, charge start and end times as well as the charging mode.
You can also switch your charging mode between Value Charge and
Charge Now. See Convenience charging with MyFord mobile in the
High Voltage Battery chapter.
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MyFord Touch 53
Use the OK and arrow buttons on the right side of your steering wheel
to scroll through the available modes:
Entertainment
Phone
Navigation
Surplus
You can make selections from the menu by using the OK button. The
selection menu expands and you are allowed different options.
• Press the up and down arrows to scroll through the modes.
• Press the right arrow to enter the mode.
• Press the left or right arrows to make adjustments within the chosen
mode.
• Press OK to confirm your selection.
Note: If your vehicle is not equipped with navigation, Compass appears
in the display instead of Navigation. If you press the right arrow to go
into the Compass menu, you can see the compass graphic. The compass
displays the direction in which the vehicle is traveling, not “true”
direction (i.e., if the vehicle is traveling west, the middle of the compass
graphic displays west; north displays to the left of west though its “true”
direction is to the right of west.)
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54 MyFord Touch
USING VOICE RECOGNITION
This system helps you control many features using voice commands. This
allows you to keep your hands on the wheel and focus on what is in
front of you. The system provides feedback through audible tones,
prompts, questions and spoken confirmations depending on the situation
and the chosen level of interaction (voice settings).
The system also asks short questions (confirmation prompts) when it is
not sure of your request or when there are multiple possible responses
to your request.
When using voice commands, words and icons may also appear in the
lower left status bar indicating the status of the voice session (i.e., ,
listening, success, failed, paused or try again).
How to Use Voice Commands with Your System
Press the voice icon; after the tone, speak your command
clearly.
These commands can be said at any time.
“Cancel”
“Exit”
“Go back”
“List of commands”
“Main menu”
“Next page”
“Previous page”
“What can I say?”
“Help”
What Can I Say
To access the available voice commands for the current session, do one
of the following:
• During a voice session, press the help icon (?) in the lower left status
bar of the screen, OR
• Say “What can I say?” for an on-screen listing of the possible voice
commands associated with your current voice session, OR
• Press the voice icon; after the tone, say “Help” for an audible list of
possible voice commands.
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MyFord Touch 55
To Access a List of Available Commands
• Press the Settings icon Help Voice Command List, OR
• Press the voice icon; after the tone, speak your command clearly:
Voice Command List
“Audio list of commands”
“Bluetooth audio list of commands”
“Browse list of commands”
“CD list of commands”
“Climate control list of commands”
“List of commands”
“Navigation list of commands” *
“Phone list of commands”
“Radio list of commands”
“SD card list of commands”
“Sirius satellite list of commands” *
“Travel link list of commands” *
“USB list of commands”
“Voice instructions list of commands”
“Voice settings list of commands”
“Help”
* If equipped.
Helpful Hints
• Make sure the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken commands.
• After pressing the voice icon, wait until after the tone sounds and
Listening appears before saying a command. Any command spoken
prior to this does not register with the system.
• Speak naturally, without long pauses between words.
• At any time you can interrupt the system while it is speaking by
pressing the voice icon.
Voice Settings
Voice settings allow you to customize the level of system interaction,
help and feedback. The system defaults to standard interaction which
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56 MyFord Touch
uses candidate lists and confirmation prompts as these provide the
highest level of guidance and feedback.
Interaction Mode: Novice mode provides more detailed interaction and
guidance while the advanced mode has less audible interaction and more
tone prompts.
Confirmation Prompts: Confirmation prompts are short questions the
system asks when it is not sure of your request or when there are
multiple possible responses to your request. If turned off, the system
simply makes a best guess as to what you requested and you may still
occasionally be asked to confirm settings.
Phone/Media Candidate Lists: Candidate lists are a list of possible
results from your voice commands. The system creates these lists when
it has the same confidence level of several options based on your voice
command.
To access these settings using the touchscreen:
1. Press the Settings icon Settings Voice Control.
2. Select from:
• Interaction Mode
• Confirmation Prompts
• Media Candidate Lists
• Phone Candidate Lists
• Voice Control Volume
To access these settings using voice commands:
Press the voice icon; after the tone sounds, the system says
“Please say a command”. Another tone sounds to let you know
the system is listening.
Using Voice Commands with the Touchscreen Options
Your voice system has a dual mode feature which allows you to switch
between using voice commands and making on-screen selections. This is
most often available when using navigation.
On-screen buttons are outlined in blue to indicate the selections that are
part of the dual mode feature. For example, if while you are in a voice
session rather than saying the command “Enter Street Name” to change
the field, you can press “Street” and the voice session does not end.
Instead, the voice system changes to the Street field and asks you to say
the street name. The buttons not outlined in blue cannot be used as
voice commands; if they are touched during a voice session, the voice
session is canceled. For example:
From the Navigation home screen, you can choose from the following:
• My Home
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MyFord Touch 57
• Favorites
• Previous Destinations
• Point of Interest (POI)
• Emergency
• Street Address
• Intersection
• Cancel Route
Some of the voice commands that are available while viewing this screen
are:
“DESTINATION”
“Destination my home”
“Destination street address”
“Destination favorites”
“Destination previous destinations”
“Destination POI”
“Destination intersection”
“Destination emergency”
If you choose Street Address from the navigation screen, you can choose
from the following:
• Number
• City
• Street Name
• State/Prov
are:
“STREET ADDRESS”
“Enter house number”
“Change house number”
“Enter street name”
“Change street name”
“Enter city”
“Change city”
“Enter state”
“Change state”
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58 MyFord Touch
If you choose Points of Interest from the navigation screen, you can
choose from the following:
• Search Area
• Search By Name
• Fuel Station
• ATM
• All Restaurants
• Accommodations
• Parking
are:
“POINTS OF INTEREST” or “POI”
“Destination POI category name”
“Search by name”
“Search by category”
“Change search area”
Note: These are just a sample of the voice commands available within
the Points of Interest section; the categories themselves are also
technically voice commands.
If you choose Intersection from the navigation screen, you can choose
from the following:
• 1st Street
• 2nd Street
• City
• State/Prov
are:
“INTERSECTION”
“Enter first street name”
“Change first street name”
“Enter second street name”
“Change second street name”
“Enter city”
“Change city”
“Enter state”
“Change state”
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MyFord Touch 59
The dual mode feature is also available when the voice system displays a
list of items to pick from during a voice session, where you would be
able to touch the line item or say “Line 2”. If a command is not
understood or there are multiple options, the system returns a list for
you to choose from.
ENTERTAINMENT
Your system offers many media options. You can access these options
using the touchscreen or voice commands.
Browsing Device Content
When listening to any type of audio, you can browse through other
devices without having to change sources. For example, if you are
currently listening to the radio, you can browse all the artists that are
stored on your USB device.
Press the voice icon on the steering wheel. When prompted,
you can say:
“BROWSE” within Devices
“Browse”*
“Browse league games”**
“Browse Sirius category channels”**
“Browse CD track list”
“Browse Sirius channel guide”**
“Browse SD card”
“Browse USB”
“Help”
*If you have said “Browse”, you can then say any commands in the
following chart.
**If equipped with SIRIUS satellite radio.
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60 MyFord Touch
“BROWSE”
“League games”*
”Sirius category channels”*
“CD track list”
“SD card”
“Sirius channel guide”*
“USB”
“Help”
*If equipped with SIRIUS satellite radio.
For a complete list of “Browse” voice commands, see USB and SD card
voice commands and Bluetooth audio voice commands in the
following sections.
AM/FM Radio
Press the lower left corner of the touchscreen and then select
the AM or FM tab.
To change between AM and FM presets, just touch the AM or FM tab.
When you select: You can:
Presets Save a station by pressing and holding one of
the memory preset areas. There is a brief
mute while the station is being saved, then
sound returns when it’s done.
HD Radio Turn the feature on. This enables you to
receive radio broadcasts digitally (where
available), providing free, crystal clear sound.
See HD Radio information later in this
chapter.
Scan Go to the next strong AM or FM radio station.
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MyFord Touch 61
Options Sound Settings allows you to adjust Bass,
Midrange, Treble, Balance and Fade, THX
Deep Note Demo (if equipped), DSP (if
equipped), Occupancy Mode (if equipped),
and Speed Compensated Volume settings.
Set PTY for Seek/Scan allows you to select
a category of music you would like to search
for and then choose to either seek or scan for
the stations.
RDS Text Display allows you to always view
the information broadcast by FM stations by
selecting On.
Auto Presets (AST) allows you to have the
system automatically store the six strongest
stations in your current location.
TAG Button (if available) allows you to tag a
song to download later. When you select On,
TAG appears on-screen when HD radio is
active. You can press TAG to save the
information of the song that is playing. When
you plug in your portable music player, the
information is transferred (if supported by
your device). When you are connected to
iTunes, the tags appear to remind you of the
songs you’d like to download. See HD Radio
information later in this chapter.
Direct Tune Enter the desired station number when
prompted. Press Enter.
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62 MyFord Touch
HD Radio™ Information (If Available)
Note: HD Radio broadcasts are not available in all markets.
HD Radio technology is the digital evolution of analog AM/FM radio. Your
system has a special receiver which allows it to receive digital broadcasts
(where available) in addition to the analog broadcasts it already receives.
Digital broadcasts provide a better sound quality than analog broadcasts
with free, crystal clear audio and no static or distortion. For more
information, and a guide to available stations and programming, please
visit www.hdradio.com.
When this feature is enabled and you are tuned to a station broadcasting
HD Radio technology, you may notice the following indicators on your
screen:
HD) logo blinks when a digital station is being acquired and is
solid when digital audio is playing. When this logo is available,
you may also see Title and Artist fields on-screen.
Multicast indicator appears in FM mode (only) if the current station is
broadcasting multiple digital broadcasts. The numbers that are
highlighted signify available digital channels where new or different
content is available. HD1 signifies the main programming status and is
available in analog and digital broadcasts. Any additional multicast
stations (HD2 through HD7) are only broadcast digitally.
TAG allows you to save a song to download later. When you are on an
acquired HD Radio station, the TAG button is available (provided the
feature has been turned on). To use the tag feature:
1. Press AM or FM Options TAG Button On.
2. When you hear a song you like, touch TAG.
3. The system automatically saves the song’s information and, if
supported, transfers it to your portable music player when it is
connected to the system. If your music player is connected at the
time, the system automatically transfers the tag to your player and a
pop-up confirms the transfer.
4. When you access iTunes with your portable music player, the tags
appear to you to be reminded of the song. The system allows you to
tag up to approximately 100 songs. For a list of devices that support
tagging, see www.SYNCMyRide.com, www.SYNCMyRide.ca or
www.syncmaroute.ca.
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MyFord Touch 63
When HD Radio broadcasts are active, you can access the following
functions:
Scan Hear a brief sampling of all available stations.
This feature still works when HD Radio
reception is activated, although it does not
scan for HD2 through HD7 channels. You may
see the HD logo appear if the station has a
digital broadcast.
To save a multicast
station as a preset
When the channel is active on-screen, press
and hold a memory preset slot until the sound
returns. There is a brief mute, then the sound
returns signifying it was saved. When recalling
an HD2 or HD3 memory preset, there is a
mute before the digital audio is played as the
system must once again acquire the digital
signal.
As with any saved radio station, you cannot
access the saved station if your vehicle is
outside the station’s reception area.
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64 MyFord Touch
HD Radio Reception and Station Troubleshooting
Potential Reception Issues
Reception area If you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2 through HD7 multicast
channels, the station mutes and stay muted
unless it is able to connect to the digital
signal again.
Station blending When a station is first received (aside from
HD2 through HD7 multicast stations), the
system first plays the station in the analog
version and then, if receiver verifies the
station is an HD Radio station, it shifts to the
digital version. Depending on the station
quality, you may hear a slight sound change
when the station changes from analog to
digital. This shift from analog to digital sound
or digital back to analog, is known as
“blending”.
In order to provide the best possible experience, a contact form has been
developed to report any station issues found while listening to a station
broadcasting with HD Radio technology. Every station is independently
owned and operated. These stations are responsible for ensuring all
audio streams and data fields are accurate. See the following chart for
potential station issues.
USA (fus)

MyFord Touch 65
Potential Station Issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.
Poor time-alignment
by the radio
broadcaster.
None. This is a
broadcast issue.
Sound fading or
blending in and out.
The radio is shifting
between analog and
digital audio.
None. This is a
reception issue that
may clear up as you
continue to drive.
Audio mute delay
when selecting HD2 or
HD3, multicast preset
or direct tune.
The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.
None. This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.
The previously stored
multicast preset or
direct tune is not
available in your
current reception area.
None. The station is
not available in your
current location.
Text information does
not match currently
playing audio.
Data service issue by
the radio broadcaster.
Fill out the station
issue form at website
listed below.*
No text information
shown for currently
selected frequency.
Data service issue by
the radio broadcaster.
Fill out the station
issue form at website
listed below.*
HD2 through HD7
stations not found
when Scan is pressed.
Pressing Scan disables
HD2 through HD7
channel search.
None. This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
USA (fus)

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